Shigella spp. and E. coli are closely related and cannot be distinguished using matrix-assisted laser desorption-ionization time-of-flight mass spectrometry (MALDI-TOF MS) with commercially available databases. Here, three alternative approaches usin...
Sustainability of (small and medium-sized enterprises) SMEs in a globalized economy depends on several factors. According to available studies, effective Customer Relationship Management (CRM) is one of the factors affecting the competitiveness of SM...
Companies need to decrease service failures through service recovery and by managing customers’ emotions, which is important. Customer databases are vital to understand needs and service innovation. Utilizing data, companies can identify pain p...
Generative artificial intelligence-based chatbot systems are increasingly used to support information provision and customer service processes; however, their reliability strongly depends on the underlying architecture and the availability of domain-...
The advent of Industry 4.0 has brought to extremely powerful data collection possibilities. Despite this, the potential contained in databases is often partially exploited, especially focusing on the manufacturing field. There are several root causes...
We hypothesize that local customized modeling will provide more accurate mortality prediction than the current standard approach using existing scoring systems. Mortality prediction models were developed for two subsets of patients in Multi-parameter...
The field of mitochondrial genomics has advanced rapidly and has revolutionized disciplines such as molecular anthropology, population genetics, and medical genetics/oncogenetics. However, mtDNA next-generation sequencing (NGS) analysis for matriline...
Monkeypox has been a neglected, zoonotic tropical disease for over 50 years. Since the 2022 global outbreak, hundreds of human clinical samples have been subjected to next-generation sequencing (NGS) worldwide with raw data deposited in public reposi...
Creating an effective marketing strategy according to current trends is a key process needed to achieve sustainable growth that can result in attracting a great number of existing as well as potential customers. Moreover, an enterprise’s succes...
Automated vehicles, predicted to be fully electric in future, are expected to reduce road fatalities and road traffic emissions. The lane departure warning system, an important feature of automated vehicles, utilize lane detection and tracking algori...
Background: Since global warming is a crucial worldwide issue, carbon tax has been introduced in the global supply chain as an environmental regulation for the reduction of greenhouse gas (GHG) emissions. Costs, GHG emissions, and carbon tax prices d...
In recent years, large language models (LLMs) have shown an impressive ability in translating text to SQL queries. However, in real-world applications, standard loss functions frequently fail to capture the complexity of queries adequately. Therefore...
This work explores the key capabilities of emerging sensing technologies in the context of Structural Health Monitoring (SHM) of civil infrastructures, aiming to contribute to research on integrated and intelligent systems for more accessible and eff...
Next-generation sequencing (NGS) has actualized the human papillomavirus (HPV) virome profiling for in-depth investigation of viral evolution and pathogenesis. However, viral computational analysis remains a bottleneck due to semantic discrepancies b...
Milk and dairy products are an essential food and an economic resource in many countries. Milk component synthesis and secretion by the mammary gland involve expression of a large number of genes whose nutritional regulation remains poorly defined. T...
DNA barcoding approaches provide powerful tools for characterizing fungal diversity. However, DNA barcoding is limited by poor representation of species-level diversity in fungal sequence databases. Can the development of custom, regionally focused D...
While there are several ways to identify customer behaviors, few extract this value from information already in a database, much less extract relevant characteristics. This paper presents the development of a prototype using the recency, frequency, a...
Customer centricity requires having customers at the core of the corporate organizational process. Yet, relationship marketing scholarships have not developed a clear understanding of how corporate culture, leadership, and identity may allow the esta...
Construction companies usually record customer complaints as unstructured texts, resulting in unsuitable information to understand defect occurrences. Moreover, complaint databases are often manually classified, which is time-consuming and error-pron...
21 July 2022
Customer response models have gained popularity due to their ability to significantly improve the likelihood of targeting the customers most likely to buy a product or a service. These models are built using databases of previous customers’ buy...
In this manuscript, we present a prediction model based on the behaviour of each customer using data mining techniques. The proposed model utilizes a supermarket database and an additional database from Amazon, both containing information about custo...
Sentiment analysis is becoming an essential tool for analyzing the contents of online customer reviews. This analysis involves identifying the necessary labels to determine whether a comment is positive, negative, or neutral, and the intensity with w...
Electric vehicles (EVs) have become popular in the last decade because of their advantages compared to conventional vehicles. The market offers dozens of EV models in a large range of prices, performances, and specifications. This paper presents an e...
Structured data on customer feedback is becoming more costly and timely to collect and organize. On the other hand, unstructured opinionated data, e.g., in the form of free-text comments, is proliferating and available on public websites, such as soc...
Aliarcobacter butzleri is the most prevalent Aliarcobacter species and has been isolated from a wide variety of sources. This species is an emerging foodborne and zoonotic pathogen because the bacteria can be transmitted by contaminated food or water...
(1) It is estimated that 10% of the world’s population will need a dental implant in their lifetime. Despite all the advances in the comprehension of dental implant designs, materials and techniques, traditional implants still have many limitations....
1 August 2013
The customer relationship management (CRM) is a business methodology used to build long term profitable customers by analyzing customer needs and behaviors. The customer behavior is analyzed by choosing important attributes in the customer database....
Genomics is playing an increasing role in plant breeding and this is accelerating with the rapid advances in genome technology. Translating the vast abundance of data being produced by genome technologies requires the development of custom bioinforma...
In recent years, extended reality has increasingly been used to enhance the shopping experience for customers. In particular, some virtual dressing room applications have begun to develop, as they allow customers to try on digital clothes and see how...
Sustainable services are often regarded as sustainable strategies and operations producing goods and services that satisfy customer needs and significantly improve social and environmental performance. To be sustainable, service providers must satisf...
Easy access to the Internet, smartphones, and mobile-based banking change customer shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets enable customers to shop via smartphones. Mobile wallets present a cashle...
The digitalization of the automotive industry presents significant potential for technical advantages, such as the online collection of customer driving data. These data can be used for customer-oriented development to improve the durability of compo...
Calculating and monitoring customer churn metrics is important for companies to retain customers and earn more profit in business. In this study, a churn prediction framework is developed by modified spectral clustering (SC). However, the similarity...
To manage their competitive goals, e-tourism service companies, in direct and in indirect channels respectively, need to know the antecedents of customer loyalty. Customer loyalty, generated by satisfaction in its various forms, is the cornerstone of...
Wearable robots that assist paraplegia patients should be manufactured according to the shape of the individual wearer. With the development of advanced three-dimensional (3D) printing technologies, such customizations are becoming available. However...
1 December 2009
On the way to a completely electronic workflow, it is necessary to include customer signatures. Legislation in many countries treats electronic signatures similar to handwritten ones. Both are accepted for various purposes such as for finalization of...
12 April 2025
Customer loyalty and retention are crucial for digital platforms, yet systematic studies integrating technological innovation and loyalty strategies remain scarce. This study addresses this gap by conducting a bibliometric analysis of key factors inf...
Changes and uncertainty in the customs operating environment and the growth of trade and travel volumes have affected how customs administrations manage and approach their tasks. As a result of technological development, the role of customs in border...
Next generation sequencing and bioinformatic approaches are increasingly used to quantify microorganisms within populations by analysis of ‘meta-barcode’ data. This approach relies on comparison of amplicon sequences of ‘barcode’ regions from a popul...
Recent advances in mobile technologies, especially in the utility payment space, are having an increasingly profound impact on our daily lives and offer advantageous services in the utility sectors. This paper examines the prevalence and patterns of...
Lots of Insurance companies have constructed databases for ad hoc query software in Taiwan that combines customer relationship management and marketing campaign management. An ad hoc query is a non-routine and specific query performed in real time to...
Customer satisfaction is not just a significant factor but a cornerstone for smart cities and their organizations that offer services to people. It enhances the organization’s reputation and profitability and drastically raises the chances of r...
E-commerce systems experience poor quality of performance when the number of records in the customer database increases due to the gradual growth of customers and products. Applying implicit hidden features into the recommender system (RS) plays an i...
In the field of strategic marketing, the recency, frequency and monetary (RFM) variables model has been applied for years to determine how solid a database is in terms of spending and customer activity. Retailers almost never obtain data related to t...
FungiDB (fungidb.org) is a free online resource for data mining and functional genomics analysis for fungal and oomycete species. FungiDB is part of the Eukaryotic Pathogen Genomics Database Resource (EuPathDB, eupathdb.org) platform that integrates...
The main purpose of this paper is to provide a theoretically grounded discussion on big data mining for customer insights, as well as to identify and describe a research gap due to the shortcomings in the use of the temporal approach in big data anal...
To ensure the precise dimensioning and effective testing of drivetrain components, it is crucial to have a thorough understanding of customer requirements, with a particular emphasis on customer stress on these components. An accurate interpretation...
Coagulase-negative staphylococci (CNS) make up a diverse bacterial group, appearing in a myriad of ecosystems. To unravel the composition of staphylococcal communities in these microbial ecosystems, a reliable species-level identification is crucial....
The rise of computer-aided design and computer-aided manufacturing (CAD/CAM) and 3D printing technologies in orthodontics has revolutionized the development of customized labial and lingual bracket systems with a variety of materials, which offer pot...
Building a labeled database usually requires extensive work when the labeling is not automated. This paper presents a methodology to build a labeled database of aircraft radar signature (specifically radar cross section) using the OpenSky Network dat...
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