In the face of an increasingly high-demand environment for outpatients, achieving a balance between allocation of limited medical resources and patient satisfaction has considerable social and economic benefits. Therefore, appointment scheduling (AS)...
This paper provides a comprehensive review of truck appointment scheduling models and algorithms that support truck appointment systems (TASs) at container terminals. TASs have become essential tools for minimizing congestion, reducing wait times, an...
Appointment-based lock scheduling can mitigate congestion at inland ship locks, but the inherent uncertainty in vessel arrivals frequently causes severe schedule degradation, disrupting the original lockage plans. To address this challenge, we develo...
Background: Hospital appointment systems suffer from extended patient waits, manual interventions, and suboptimal resource allocation, reducing satisfaction and efficiency. Methods: This study develops IPAS using Business Process Analysis (BPA), Biza...
Patient unpunctuality substantially complicates appointment scheduling in integrated telemedicine–traditional outpatient systems. The current research frequently ignores behavioral distinctions between telemedicine patients and outpatients, whi...
This study investigates patient appointment scheduling and examination room assignment problems involving patients who undergo ultrasound examination with considerations of multiple examination rooms, multiple types of patients, multiple body parts t...
Background: Scheduling the arrival of external trucks in container terminals is a critical operational decision that faces both terminal managers and trucking companies. This issue is crucial for both stakeholders since the random arrival of trucks c...
This study examined patient unpunctuality’s effect on patient appointment scheduling in the ultrasound department of a hospital. The study created a simulation system incorporating the formulated F3 distribution to describe patient unpunctualit...
Background: Container terminal congestion is often measured by the average turnaround time for external trucks. Reducing the average turnaround time can be resolved by controlling the yard crane operation and the arrival times of external trucks (tru...
No-show is a thorny issue within the social scope. It not only affects the sustainability of service system operation but also causes heavy irretrievable losses. To maintain and develop the sustainability of service, this paper adopts bibliometric te...
Outpatient clinics’ productivity largely depends on their appointment scheduling systems. It is crucial for appointment scheduling to understand the intrinsic heterogeneity in patient and service types and act accordingly. This article describe...
Health systems are becoming more complex, regulatory bodies are increasing their vigilance, and reimbursement practices are shifting toward value, making closing the referral loop an imperative for patient safety, regulatory oversight, and financial...
In this paper, we first use the information we have on the patients of an oncology day hospital to distribute the treatment schedules they have in each of the visits to this centre. To do this, we propose a deterministic mathematical programming mode...
Background: Container terminals (CTs) have constantly administered truck appointment systems (TASs) to effectively accomplish the planning and scheduling of drayage operations. However, since the operations in the gate and yard area of a CT are stoch...
The cost of transportation of raw materials is a significant part of the procurement costs in the forestry industry. As a result, routing and scheduling techniques were introduced to the transportation of raw materials from extraction sites to transf...
The quality and experience of healthcare systems affect the economy and prosperity of cities all over the world. Governments of several countries are struggling to improve the efficiency of their healthcare systems and decrease healthcare spending co...
Aiming at the truck scheduling problem between the outer yard and multi-terminals, the appointment optimization model of truck is established. In this model, the queue time and the operation time of truck during the appointment period of different te...
Background: The rapid growth of international maritime trade has intensified operational challenges at marine terminals due to increased interaction between vessels, trucks, and trains. Key issues include berth congestion, inefficient truck arrivals,...
Background/Objectives: Digital platforms are increasingly used to access health information and healthcare services, yet engagement with online health services varies across individuals. This study examined factors associated with three forms of digi...
Despite the number of sailings canceled in the past few months, as demand has increased, the utilization of ships has become very high, resulting in sudden peaks of activity at the import container terminals. Ship-to-ship operations and yard activity...
Background: Patient non-attendance for scheduled diagnostic examinations represents a persistent challenge for healthcare systems and may reflect organizational and access-related barriers. Prolonged waiting times for diagnostic examinations like mag...
Background: Increased maritime trade has led to a surge in drayage operations, causing congestion and environmental issues in port areas. Truck Appointment Systems (TASs) are commonly used to manage truck arrival rates, yet transparency and equity in...
23 November 2022
Outpatient Chemotherapy Appointment (OCA) planning and scheduling is a process of distributing appointments to available days and times to be handled by various resources through a multi-stage process. Proper OCAs planning and scheduling results in m...
22 April 2021
During the COVID-19 pandemic, the number of hospital visits and attendance at scheduled appointments have dropped significantly. We used the health belief model (in three dimensions) to examine the determinants of non-attendance of scheduled appointm...
Outpatient care facilities combine high patient turnover, repeated short contacts, accompanying persons, clinically vulnerable subgroups, and healthcare-worker movement across functional zones. This study develops a synthetic dynamic contact-network...
This research deals with the same-day chemotherapy outpatient scheduling problem that is recognized as a leading strategy to pursue the objective of reducing patient waiting time. Inspired by a real-world context and different from the other studies,...
Background: The rise in global throughput has created major challenges for container terminals and depots, especially in managing limited storage space and unsynchronized truck pickup schedules from different companies. These conditions complicate th...
Background: With advancements in Generative Artificial Intelligence, various industries have made substantial efforts to integrate this technology to enhance the efficiency and effectiveness of existing processes or identify potential weaknesses. Con...
This article aims to find the determinants that affect patient satisfaction regarding the Mawiidi public portal in Moroccan public hospitals and assess its outpatient online booking system effectiveness using a model that integrates the Technology Ac...
Background/Objectives: Appointment planning in physical therapy (PT) is crucial for optimizing patient outcomes and resource efficiency, yet determinants of these plans and deviations from them remain underexplored. This study aimed to explore how ph...
This paper addresses critical success factors for the delivery of BIM projects. The lack of experience with BIM projects on both the demand and supply side often leads to insufficient project teams, unsatisfied clients, schedule, and cost overruns. I...
Background and objectives: The consultation time for more mature adults is often perceived as longer, increasing with the patient’s age and boosting their satisfaction with the visit. However, factors determining patient satisfaction (PS) or th...
9 January 2019
Background: In the Internet era, many web-based appointment systems for hospitals have been established to replace traditional systems. Our study aimed to highlight the features of online appointment systems for hospitals in Taiwan, where patients ca...
Long queues of arrival trucks are a common problem in seaports, and thus, carbon emissions generated from trucks in the queue cause environmental pollution. In order to relieve gate congestion and reduce carbon emissions, this paper proposes a lane a...
This study aimed to identify the characteristics of walk-in patients who visited a dental university hospital more than once (returning patient). The factors affecting walk-in visits were analyzed in relation to demographic, appointment, and treatmen...
18 January 2023
(1) Background: Workflows are a daily challenge in general practices. The desired smooth work processes and patient flows are not easy to achieve. This study uses an operational research approach to illustrate the general effects of patient arrival a...
Asthma is one of the most common chronic diseases in children globally. Previous studies have shown that not attending asthma primary care consultations is associated with poorer treatment adherence and increased risk of loss of asthma control on a s...
Background/Objectives: Missed outpatient appointments contribute to care discontinuity and emergency department (ED) overcrowding. This study investigated the association between missed appointments and ED visits, identifying predictors such as patie...
When it comes to scheduling health consultations, e-appointment systems are helpful for patients. Non-attendance is a common obstacle that many medical practitioners must endure when it comes to the management of appointments in healthcare facilities...
13 November 2021
The Health Service Executive Ireland model of care for elective surgery supports the delivery of elective surgical care in achieving both process and clinical outcomes. This project was conducted in the Orthopaedic Department. Following an outpatient...
No-show appointments in healthcare is a problem faced by medical centers around the world, and understanding the factors associated with no-show behavior is essential. In recent decades, artificial intelligence has taken place in the medical field an...
This study aimed to assess the impact of the color and font size of a dialogue box on an online physician–patient interaction page on patients’ perceptions of the physician’s authority and their willingness to schedule an offline ap...
6 June 2020
Continued tobacco use after cancer diagnosis is detrimental to treatment and survivorship. The current reach of evidence-based tobacco treatments in cancer patients is low. As a part of the National Cancer Institute Cancer Center Cessation Initiative...
Under the background of the unbalanced supply and demand of medical diagnostic equipment and rising health care costs, this study aims to optimize the service scheduling for medical diagnostic equipment so as to improve patient satisfaction by ensuri...
1 January 2004
Empirical studies indicate a wide range of missed appointments in psychiatry, from 12 to 60%.A survey was undertaken in the outpatient psychiatric facilities of the Clinic for Adult Psychiatry of the Geneva University Hospitals over a one-month perio...
20 July 2018
Type 2 Diabetes Mellitus (T2DM) is a chronic disease that has risen in prominence in recent years and can cause serious complications. Several studies show that the level of adherence to different types of treatment has a direct correlation with the...
The uncertainty of the arrival time of trucks has increased the complexity of terminal operations. The truck appointment system (TAS) cannot respond to this problem in time, which can easily cause appointment invalidation and reduce the efficiency of...
The health sector faces a series of problems generated by patients who miss their scheduled appointments. The main challenge to this problem is to understand the patient’s profile and predict potential absences. The goal of this work is to expl...
In this paper, the optimal dynamic scheduling of electric vehicles (EVs) in a parking lot (PL) is proposed to minimize the charging cost. In static scheduling, the PL operator can make the optimal scheduling if the demand, arrival, and departure time...
In healthcare facilities, patient wayfinding challenges—especially in complex, multi-unit or campus-scale healthcare environments—extend the patient journey and increase front-desk workload. This work investigates the integration of a Dig...
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