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1,490 Results Found

  • Article
  • Open Access
21 Citations
6,490 Views
14 Pages

No-show appointments waste resources and decrease the sustainability of care. This study is an attempt to evaluate patient no-shows based on modes of appointment-making and types of appointments. We collected hospital information system data and appo...

(This article belongs to the Section Health Care Sciences & Services)
  • Article
  • Open Access
18 Citations
4,846 Views
20 Pages

Dynamic Appointment Rescheduling of Trucks under Uncertainty of Arrival Time

  • Bowei Xu,
  • Xiaoyan Liu,
  • Junjun Li,
  • Yongsheng Yang and ,
  • Junfeng Wu,
  • Yi Shen and
  • Ye Zhou
  • + 2 authors+ 0 author

The uncertainty of the arrival time of trucks has increased the complexity of terminal operations. The truck appointment system (TAS) cannot respond to this problem in time, which can easily cause appointment invalidation and reduce the efficiency of...

(This article belongs to the Special Issue State-of-the-Art in Ports and Terminal Management and Engineering)
  • Review
  • Open Access
17 Citations
10,286 Views
25 Pages

Truck Appointment Scheduling: A Review of Models and Algorithms

  • Maria D. Gracia,
  • Julio Mar-Ortiz and
  • Manuel Vargas

3 February 2025

This paper provides a comprehensive review of truck appointment scheduling models and algorithms that support truck appointment systems (TASs) at container terminals. TASs have become essential tools for minimizing congestion, reducing wait times, an...

(This article belongs to the Special Issue Recent Advances in Optimization Algorithms for Scheduling and Operations Research)
  • Review
  • Open Access
19 Citations
28,014 Views
30 Pages

A Review of Optimization Studies for System Appointment Scheduling

  • Tiantian Niu,
  • Bingyin Lei,
  • Li Guo,
  • Shu Fang and ,
  • Qihang Li,
  • Bingrui Gao,
  • Li Yang and
  • Kaiye Gao
  • + 3 authors+ 0 author

25 December 2023

In the face of an increasingly high-demand environment for outpatients, achieving a balance between allocation of limited medical resources and patient satisfaction has considerable social and economic benefits. Therefore, appointment scheduling (AS)...

  • Article
  • Open Access
17 Citations
11,271 Views
10 Pages

Features of Online Hospital Appointment Systems in Taiwan: A Nationwide Survey

  • Po-Chin Yang,
  • Feng-Yuan Chu,
  • Hao-Yen Liu,
  • Mei-Ju Shih and ,
  • Tzeng-Ji Chen,
  • Li-Fang Chou and
  • Shinn-Jang Hwang
  • + 2 authors+ 0 author

Background: In the Internet era, many web-based appointment systems for hospitals have been established to replace traditional systems. Our study aimed to highlight the features of online appointment systems for hospitals in Taiwan, where patients ca...

  • Article
  • Open Access
2 Citations
2,828 Views
12 Pages

Determinants of Appointment Planning in Physical Therapy: Insights from Saudi Arabia

  • Saad A. Alhammad,
  • Omar Khalid Almuhanna,
  • Abdulaziz Riyadh Aljumaah and
  • Muteb Safar Aldosari

Background/Objectives: Appointment planning in physical therapy (PT) is crucial for optimizing patient outcomes and resource efficiency, yet determinants of these plans and deviations from them remain underexplored. This study aimed to explore how ph...

(This article belongs to the Special Issue Implications for Healthcare Policy and Management)
  • Systematic Review
  • Open Access
3 Citations
2,010 Views
17 Pages

Global Predictors of Appointment Non-Adherence in Primary Care Settings: A Systematic Review

  • Azzam Zohair Jad,
  • Sitah Mohammed Alotaibi,
  • Amjad Mohammed Asiri,
  • Shouq Khalid Alobaid and ,
  • Rana Ali Algahamdi,
  • Latifa Abdullah Alaqeel,
  • Khamael Fawaz Aljabri,
  • Aisha Khaled Alamer,
  • Jumanah Ibrahim Alsultan and
  • Abdullah Almaqhawi
  • + 5 authors+ 0 author

Background: Missed primary care appointments disrupt continuity, reduce care quality, and increase healthcare costs. Despite numerous studies, global patterns and predictors of appointment non-adherence remain inconsistently reported. Objective: To i...

  • Article
  • Open Access
5 Citations
5,121 Views
30 Pages

A Novel Truck Appointment System for Container Terminals

  • Fatima Bouyahia,
  • Sara Belaqziz,
  • Youssef Meliani,
  • Saâd Lissane Elhaq and
  • Jaouad Boukachour

22 June 2025

Due to increased container traffic, the problems of congestion at terminal gates generate serious air pollution and decrease terminal efficiency. To address this issue, many terminals are implementing a truck appointment system (TAS) based on several...

(This article belongs to the Section Sustainable Transportation)
  • Article
  • Open Access
25 Citations
5,196 Views
23 Pages

7 November 2019

Aiming at the truck scheduling problem between the outer yard and multi-terminals, the appointment optimization model of truck is established. In this model, the queue time and the operation time of truck during the appointment period of different te...

(This article belongs to the Special Issue Sustainable Urban Logistics)
  • Article
  • Open Access
2 Citations
1,762 Views
10 Pages

4 August 2024

Background: This study aims to determine the rate of inflammatory rheumatic diseases (IRDs) in a cohort of initial referrals and the efficacy of prioritising appointments to the early arthritis clinic (EAC) based on symptom duration. Methods: In the...

(This article belongs to the Special Issue Advances in Clinical Rheumatology)
  • Article
  • Open Access
8 Citations
5,436 Views
25 Pages

Modeling the Truck Appointment System as a Multi-Player Game

  • Mohammad Torkjazi,
  • Nathan Huynh and
  • Ali Asadabadi

Background: Random truck arrivals at maritime container terminals are one of the primary reasons for gate congestion. Gate congestion negatively affects the terminal’s and drayage firms’ productivity and the surrounding communities in ter...

(This article belongs to the Special Issue Optimization and Management in Maritime Transportation)
  • Article
  • Open Access
1,761 Views
13 Pages

Intelligent Patient Appointment Schedules

  • Salma Elhag,
  • Lama Althagafi and
  • Shroog Almouabdi

Background: Hospital appointment systems suffer from extended patient waits, manual interventions, and suboptimal resource allocation, reducing satisfaction and efficiency. Methods: This study develops IPAS using Business Process Analysis (BPA), Biza...

(This article belongs to the Special Issue AI-Driven Healthcare: Transforming Patient Care and Outcomes)
  • Proceeding Paper
  • Open Access
1 Citations
3,471 Views
14 Pages

Architecture to Design Booking Appointment Applications for the Smart Personal Assistant Alexa

  • Andrés Meza,
  • Gustavo López,
  • Luis Quesada and
  • Luis A. Guerrero

The intelligent smart assistants are becoming more interactive and helpful for everyday tasks. The Amazon Echo has potential for advanced voice interactions and as a tool for conducting complex tasks. The potential of the Amazon Echo in the area of b...

(This article belongs to the Proceedings of 13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬)
  • Review
  • Open Access
2 Citations
4,679 Views
14 Pages

Enhancing Quality Appointment, Preparation and Support System for Malaysian Principals

  • Husaina Banu Kenayathulla,
  • Muhammad Faizal A. Ghani and
  • Norfariza Mohd Radzi

Educational leaders in the 21st century are under increasing pressure since they need to consistently upskill and reskill themselves so that they can adapt to rapid changes and be prepared to improve the quality of future education, as well as meet t...

(This article belongs to the Special Issue Transforming Educational Leadership)
  • Article
  • Open Access
8 Citations
3,221 Views
15 Pages

23 November 2020

Online medical team is an emerging online medical model in which patients can choose a doctor to register and consult. A doctor’s reputation cannot be ignored. It is worth studying how that online reputation affects the focal doctor’s app...

(This article belongs to the Collection E-learning and Digital Training in Healthcare Education: Current Trends and New Challenges)
  • Article
  • Open Access
10 Citations
13,403 Views
17 Pages

A Solution to Reduce the Impact of Patients’ No-Show Behavior on Hospital Operating Costs: Artificial Intelligence-Based Appointment System

  • Kerem Toker,
  • Kadir Ataş,
  • Alpaslan Mayadağlı,
  • Zeynep Görmezoğlu and ,
  • Ibrahim Tuncay and
  • Rümeyza Kazancıoğlu
  • + 1 author+ 0 author

30 October 2024

Background: Patient no-show behavior is a critical factor complicating hospital resource optimization and causing waste. The inefficiency caused by patients’ no-shows and the resulting increased operating costs negatively affect the hospitals&r...

(This article belongs to the Section Artificial Intelligence in Healthcare)
  • Article
  • Open Access
1 Citations
1,238 Views
30 Pages

Appointment-Based Lock Scheduling for Inland Vessels Under Arrival Time Uncertainty

  • Lei Du,
  • Binghan Pang,
  • Minglong Zhang,
  • Fan Zhang and
  • Yuanqiao Wen

1 April 2026

Appointment-based lock scheduling can mitigate congestion at inland ship locks, but the inherent uncertainty in vessel arrivals frequently causes severe schedule degradation, disrupting the original lockage plans. To address this challenge, we develo...

(This article belongs to the Special Issue Advances in Fuzzy Optimization for Transportation Planning Under Uncertainty)
  • Article
  • Open Access
100 Views
32 Pages

From No-Show Prediction to Operational Action: A Retrospective Secondary Analysis of Calibrated, Duration-Weighted Dental Appointment Prioritization

  • Ștefan Lucian Burlea,
  • Călin Gheorghe Buzea,
  • Florin Nedeff,
  • Diana Mirilă and ,
  • Valentin Nedeff,
  • Maricel Agop,
  • Irina Nica and
  • Giani Gabriel Condurache
  • + 3 authors+ 0 author

3 November 2026

Background/Objectives: Patient non-attendance disrupts dental scheduling and may leave reserved appointment time unused when missed slots cannot be reassigned. Most no-show prediction studies focus on discrimination or the number of missed appointmen...

(This article belongs to the Section Healthcare Organizations, Systems, and Providers)
  • Article
  • Open Access
2 Citations
2,828 Views
17 Pages

Appointment Scheduling Considering Outpatient Unpunctuality Under Telemedicine Services

  • Wei Chen,
  • Liang Chen,
  • Xiaoxiao Shen,
  • Yutao Zhang and
  • Xiulai Wang

13 August 2025

Patient unpunctuality substantially complicates appointment scheduling in integrated telemedicine–traditional outpatient systems. The current research frequently ignores behavioral distinctions between telemedicine patients and outpatients, whi...

(This article belongs to the Special Issue Advances in Mathematical Optimization in Operational Research)
  • Article
  • Open Access
25 Citations
4,938 Views
19 Pages

Optimization for a Multi-Constraint Truck Appointment System Considering Morning and Evening Peak Congestion

  • Bowei Xu,
  • Xiaoyan Liu,
  • Yongsheng Yang,
  • Junjun Li and
  • Octavian Postolache

23 January 2021

Gate and yard congestion is a typical type of container port congestion, which prevents trucks from traveling freely and has become the bottleneck that constrains the port productivity. In addition, urban traffic increases the uncertainty of the truc...

(This article belongs to the Section Sustainable Transportation)
  • Article
  • Open Access
5 Citations
5,709 Views
18 Pages

Patient Unpunctuality’s Effect on Appointment Scheduling: A Scenario-Based Analysis

  • Ping-Shun Chen,
  • Hsiu-Wen Chen,
  • Marielle Donice M. Abiog,
  • Roxanne Mae B. Guerrero and
  • Christine Grace E. Latina

12 January 2023

This study examined patient unpunctuality’s effect on patient appointment scheduling in the ultrasound department of a hospital. The study created a simulation system incorporating the formulated F3 distribution to describe patient unpunctualit...

  • Article
  • Open Access
3 Citations
4,826 Views
20 Pages

A Novel Auction-Based Truck Appointment System for Marine Terminals

  • Ilias Alexandros Parmaksizoglou,
  • Alessandro Bombelli and
  • Alexei Sharpanskykh

Background: Increased maritime trade has led to a surge in drayage operations, causing congestion and environmental issues in port areas. Truck Appointment Systems (TASs) are commonly used to manage truck arrival rates, yet transparency and equity in...

  • Article
  • Open Access
9 Citations
4,697 Views
10 Pages

5 September 2021

In medical consultations, the length of the visit has a significant impact on the quality of care. It is significantly associated with a better quality of treatment and better health outcomes. In this study, we analyzed doctors’ consultation length w...

(This article belongs to the Special Issue Patient Safety, Human Factors, and Simulation and Their Impact upon the Delivery and Quality of Healthcare)
  • Article
  • Open Access
1 Citations
2,656 Views
15 Pages

23 August 2023

Employee compensation is an often-neglected but essential part of corporate social responsibility which emphasizes caring for the needs of all stakeholders, including employees. In order to address pressure from stakeholders to strengthen prosocial a...

(This article belongs to the Special Issue Corporate Governance, Performance and Sustainable Growth)
  • Article
  • Open Access
1,232 Views
18 Pages

29 March 2026

In this study, we draw on the job demands-resources (JD-R) model and career stage theory to examine how faculty appointment type is linked to research satisfaction in China’s dual-track academic system. Survey data from 359 faculty members at t...

(This article belongs to the Section Sustainable Education and Approaches)
  • Article
  • Open Access
21 Citations
6,233 Views
15 Pages

Compared to other appointment methods in public hospitals, registering through the Internet or utilizing e-appointments, or registering online as an outpatient, can provide more information to the user. This research investigated the integration of u...

(This article belongs to the Special Issue Beyond Technical Aspects: Food Safety/Security from Multidisciplinary Perspectives)
  • Article
  • Open Access
8 Citations
3,980 Views
26 Pages

21 February 2025

The implementation of the truck appointment system (TAS) in various ports shows that it can effectively reduce congestion and enhance resource utilization. However, uncertain factors such as traffic and weather conditions usually prevent the external...

(This article belongs to the Special Issue Maritime Transport and Port Management)
  • Article
  • Open Access
20 Citations
8,105 Views
16 Pages

27 December 2020

Despite the number of sailings canceled in the past few months, as demand has increased, the utilization of ships has become very high, resulting in sudden peaks of activity at the import container terminals. Ship-to-ship operations and yard activity...

(This article belongs to the Special Issue Sustainability in Maritime Transport: Advances, Solutions and Pending Tasks)
  • Article
  • Open Access
4 Citations
4,975 Views
12 Pages

Patients’ Perspective on the Value of Medication Management Appointments

  • Mario Cruz,
  • Robyn Flaum Cruz and
  • Harold Alan Pincus

20 May 2015

Objectives: There is ongoing concern that psychiatric medication management appointments add little value to care. The present study attempted to address this concern by capturing depressed patients’ views and opinions about the value of psychiatric...

  • Article
  • Open Access
20 Citations
5,208 Views
9 Pages

Appointment-based medication synchronization (ABMS) programs have been associated with increased adherence and persistence to chronic medications. Adherence to statin therapy, angiotensin-converting enzyme inhibitors (ACEIs), angiotensin receptor blo...

  • Article
  • Open Access
15 Citations
7,661 Views
24 Pages

15 January 2022

This study investigates patient appointment scheduling and examination room assignment problems involving patients who undergo ultrasound examination with considerations of multiple examination rooms, multiple types of patients, multiple body parts t...

(This article belongs to the Special Issue Management and Automation of Health Organizations)
  • Article
  • Open Access
103 Views
12 Pages

2 November 2026

Background: Despite ongoing advances in digital technology and e-health, older adults are sometimes excluded from technological innovations. These challenges are evident in the use of digital health platforms. Objective: To explore perceptions of onl...

(This article belongs to the Special Issue Dental Public Health and Prevention in Oral Health)
  • Article
  • Open Access
2 Citations
2,774 Views
17 Pages

20 July 2022

Environmental governance is one of the priority tasks that is faced by China in its drive for sustainable social development. Environmental protection necessitates an equal focus on pollution-source control and pollution governance, and it shall be s...

(This article belongs to the Special Issue International Trade Policy in Chinese Economy)
  • Article
  • Open Access
19 Citations
9,115 Views
30 Pages

Background: Container terminals (CTs) have constantly administered truck appointment systems (TASs) to effectively accomplish the planning and scheduling of drayage operations. However, since the operations in the gate and yard area of a CT are stoch...

(This article belongs to the Topic Decision Science Applications and Models (DSAM))
  • Feature Paper
  • Article
  • Open Access
387 Views
19 Pages

21 August 2026

Outpatient care facilities combine high patient turnover, repeated short contacts, accompanying persons, clinically vulnerable subgroups, and healthcare-worker movement across functional zones. This study develops a synthetic dynamic contact-network...

(This article belongs to the Special Issue Mathematical Modelling of Epidemic Dynamics and Control)
  • Article
  • Open Access
4 Citations
176 Views

Missed appointments at outpatient psychiatric clinics in Geneva: a pilot study

  • Ariel Eytan,
  • M. Gex-Fabry,
  • F. Ferrero and
  • G. Bertschy

Empirical studies indicate a wide range of missed appointments in psychiatry, from 12 to 60%.A survey was undertaken in the outpatient psychiatric facilities of the Clinic for Adult Psychiatry of the Geneva University Hospitals over a one-month perio...

  • Article
  • Open Access
8 Citations
4,783 Views
9 Pages

Telehealth Reduces Missed Appointments in Pediatric Patients with Tuberculosis Infection

  • Angela Zhao,
  • Nirali Butala,
  • Casey Morgan Luc,
  • Richard Feinn and
  • Thomas S. Murray

Pediatric patients with untreated tuberculosis infection (TBI), also called latent TBI, are at risk of progression to active TB disease. The primary aim of this study was to identify factors associated with higher rates of missed appointments and fai...

(This article belongs to the Special Issue Holistic Approach to Tuberculosis Detection, Treatment and Prevention: Emerging Evidence and Strategies from the Field)
  • Article
  • Open Access
1 Citations
5,637 Views
12 Pages

Over the past century, nearly two hundred times a governor has appointed an individual to fill a vacant Senate seat. This research seeks to understand the electoral fates of these appointed senators. First, I address the question of when and under wh...

  • Article
  • Open Access
5 Citations
2,275 Views
12 Pages

6 October 2024

Background/Objectives: Regular follow-up treatment is important for the management of diabetes and to reduce the risk of complications. In this study, we aimed to evaluate the proportion of adult diabetic patients who miss appointments, in addition t...

  • Article
  • Open Access
18 Citations
9,504 Views
13 Pages

No-Show in Medical Appointments with Machine Learning Techniques: A Systematic Literature Review

  • Luiz Henrique Américo Salazar,
  • Wemerson Delcio Parreira,
  • Anita Maria da Rocha Fernandes and
  • Valderi Reis Quietinho Leithardt

22 October 2022

No-show appointments in healthcare is a problem faced by medical centers around the world, and understanding the factors associated with no-show behavior is essential. In recent decades, artificial intelligence has taken place in the medical field an...

(This article belongs to the Special Issue Information for Business and Management–Software Development for Data Processing and Management)
  • Article
  • Open Access
7 Citations
5,850 Views
15 Pages

Robust Appointment Scheduling in Healthcare

  • Yuan Gao,
  • Qian Zhang,
  • Chun Kit Lau and
  • Bhagwat Ram

17 November 2022

The quality and experience of healthcare systems affect the economy and prosperity of cities all over the world. Governments of several countries are struggling to improve the efficiency of their healthcare systems and decrease healthcare spending co...

(This article belongs to the Special Issue Planning and Scheduling in City Logistics Optimization)
  • Article
  • Open Access
460 Views
27 Pages

This paper introduces an adaptive prescribed performance control (PPC) methodology designed to achieve appointed-time stabilization for morphing aircraft. The proposed approach ensures accurate attitude tracking despite challenges posed by time-varyi...

(This article belongs to the Special Issue Control of Hypersonic Morphing Flight Vehicles)
  • Article
  • Open Access
3 Citations
7,942 Views
9 Pages

Healthcare institutions generally use an appointment system. However, patients often need to receive medical services unexpectedly. If they visit a clinic without an appointment, they may have to wait for a long time, as their priority is low. In thi...

(This article belongs to the Special Issue Quantitative Analysis Using Public Healthcare Data)
  • Article
  • Open Access
1 Citations
3,520 Views
12 Pages

Background/Objectives: Missed outpatient appointments contribute to care discontinuity and emergency department (ED) overcrowding. This study investigated the association between missed appointments and ED visits, identifying predictors such as patie...

  • Review
  • Open Access
10 Citations
6,921 Views
11 Pages

Is the Number of Appointments for Complete Denture Fabrication Reduced with CAD-CAM? A Literature Review

  • Aristeidis Villias,
  • Hercules Karkazis,
  • Stavros Yannikakis,
  • Ioli Ioanna Artopoulou and
  • Gregory Polyzois

18 February 2022

One of the key arguments in favor of digitally produced complete dentures (CDs) is the requirement for less patient visits in comparison to the conventional workflow. However, it is not yet clear if this argument is accurate; nor, if indeed the inser...

(This article belongs to the Special Issue Feature Review Papers for Prosthesis)
  • Article
  • Open Access
20 Citations
4,580 Views
13 Pages

During the COVID-19 pandemic, the number of hospital visits and attendance at scheduled appointments have dropped significantly. We used the health belief model (in three dimensions) to examine the determinants of non-attendance of scheduled appointm...

(This article belongs to the Special Issue Health-Related Behaviours during the COVID-19 Pandemic)
  • Article
  • Open Access
3 Citations
2,371 Views
21 Pages

Background/Objectives: Nonattendance at healthcare appointments remains a major challenge, particularly in chronic diseases like diabetes. Dietary therapy is essential in diabetes care, yet nonattendance at dietitian appointments persists. This study...

(This article belongs to the Special Issue Innovations in Interprofessional Care and Training)
  • Article
  • Open Access
11 Citations
3,557 Views
21 Pages

21 October 2020

This paper develops a totally new appointed-time integral barrier Lyapunov function-based trajectory tracking algorithm for a hovercraft in the presence of multiple performance constraints and model uncertainties. Firstly, an appointed-time performan...

(This article belongs to the Section Robotics and Automation)
  • Article
  • Open Access
12 Citations
5,402 Views
20 Pages

Missed Appointments at a Child Development Centre and Barriers to Access Special Needs Services for Children in Klang Valley, Malaysia: A Mixed Methods Study

  • Fariza Fadzil,
  • Idayu Badilla Idris,
  • Norazlin Kamal Nor,
  • Juriza Ismail and ,
  • Azmi Mohd Tamil,
  • Kamaliah Mohamad Noh,
  • Noraziani Khamis,
  • Noor Ani Ahmad,
  • Salimah Othman and
  • Rohana Ismail
  • + 5 authors+ 0 author

Attending appointments is vital for children with special needs, as such appointments involve long-term interdisciplinary care to ensure continuity of care and improve health and well-being. This study was performed to determine the prevalence of mis...

  • Article
  • Open Access
2 Citations
2,329 Views
37 Pages

2 July 2024

The growing prominence of global warming has led to a worldwide consensus on the need to reduce carbon emissions. Employing a sample of private industrial enterprises listed on the Chinese stock market from 2008 to 2021, this study explores the effec...

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