1,888 Results Found

Due to the dynamics and uncertainty of the current network environment, access control is one of the most important factors in guaranteeing network information security. How to construct a scientific and accurate access control model is a current res...

With the development of society and information technology, people’s dependence on the Internet has gradually increased, including online shopping, downloading files, reading books, and online banking. However, how to ensure the safety and legitimacy...

As governments expand artificial intelligence (AI) in public services, user trust may depend on the governance safeguards surrounding its deployment. This exploratory study combines a documentary analysis of 16 AI governance dimensions in the United...

With the widespread application of AI-generated content (AIGC) tools in creative domains, users have become increasingly concerned about the ethical issues they raise, which may influence their adoption decisions. To explore how ethical perceptions a...

With growing interest in the effects of AI disclosure on user-generated content, empirical studies have produced mixed results. While some studies report negative consequences of disclosure, others suggest that transparent AI use does not necessarily...

Autonomous vehicles use sensors and artificial intelligence to drive themselves. Surveys indicate that people are fascinated by the idea of autonomous driving, but are hesitant to relinquish control of the vehicle. Lack of trust seems to be the core...

This study examines continuance intention toward Islamic mobile banking with AI-related or AI-supported features in Aceh, Indonesia, a regulated Sharia-based financial ecosystem. It develops and tests a model linking perceived AI usefulness, perceive...

Digital public services are increasingly recognised as important instruments of digital public governance, supporting administrative efficiency, citizen-centred service delivery, and broader sustainability transitions in the public sector. This study...

As mobile health (mHealth) offers several advantages in healthcare, researchers are exploring the motivational factors for its adoption. However, few studies have elucidated the complex relationship between social influence and behavioral intentions...

As artificial intelligence (AI) agents become deeply integrated into fitness systems, trustworthy human–AI agent interaction has become pivotal for user engagement in smart home fitness (SHF) e-commerce platforms. Grounded in the Computers Are...

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is seen as po...

Internet of Things (IoT) user authentication protocols enable secure authentication and session key negotiation between users and IoT devices via an intermediate server, allowing users to access sensor data or control devices remotely. However, the e...

The Internet of Vehicles (IoV) is an innovative area of interest in modern mobility that is rapidly evolving while facing complex challenges. Traditional IoV networks are susceptible to intrusion threats, which can lead to data leakage and seizure of...

Online social networks are vital environments for information sharing and user interactivity. To help users of online social services to build, expand, and maintain their friend networks or webs of trust, trust management systems have been deployed a...

With the development of service-based and cloud-based architectures, the number of web services is rapidly increasing, and when users use these services, they expect reliability, security, and performance. However, existing trust evaluation approache...

The main aim of the present study was to analyze whether publications related to environmental sustainability in social media directly and positively influence user satisfaction with and trust in tourism businesses. Our second goal was to determine w...

This study investigates the knowledge, perception and trust in Advanced Driver Assistance Systems (ADAS) among drivers in Eastern Sicily, a Mediterranean region characterized by infrastructural and socio-economic differences. A structured survey (N =...

Autonomous systems’ “black-box” nature impedes user trust and adoption. To investigate explainable visualizations’ impact on trust and cognitive states, we conducted a within-subjects study with 29 participants performing high...

With the rapid development of economics and social businesses, users’ business demand has changed a lot. More and more people want to personalize their business modes so that they can get better experiences in business and learning activities. The ke...

Research on users’ switching intentions in peer-to-peer (P2P) mobile payment systems, particularly in developing markets, remains limited. This study examines how two satisfaction dimensions, transaction-based satisfaction and experience-based...

Understanding how users perceive assistive robotic systems is critical for their successful adoption, particularly in rehabilitation settings where both patients and clinicians influence decision-making. While prior work has focused on technical perf...

Generative artificial intelligence (AI) is increasingly used to produce multimedia content, raising important questions about how users evaluate and respond to such content. While prior research has examined AI transparency and technology adoption, t...

Collaborative robots are revolutionising the manufacturing industry and the way workers perform their tasks. When designing shared workspaces between robots and humans, human factors and ergonomics are often overlooked. This study assessed the relati...

Artificial intelligence (AI) techniques have propelled biomedical sensors beyond measuring physiological markers to interpreting subjective states like stress, pain, or emotions. Despite these technological advances, user trust is not guaranteed and...

As digital consumption increasingly unfolds in hybrid phygital environments, algorithmic systems play a growing role in shaping user choices, perceptions of fairness, and sustainability-related behaviour. Prior research has examined sustainable consu...

In this paper, we propose a novel trust computation framework (TCF) for cloud services. Trust is computed by taking into consideration multi-dimensional quality of service (QoS) evidence and user feedback. Feedback provides ample evidence regarding t...

Misconceptions of vehicle automation functionalities lead to either non-use or dangerous misuse of assistant systems, harming the users’ experience by reducing potential comfort or compromise safety. Thus, users must understand how and when to use an...

Compared with the traditional system, cloud storage users have no direct control over their data, so users are most concerned about security for their data stored in the cloud. One security requirement is to resolve any threats from semi-trusted key...

To achieve user retention through multifactor synergy, Internet enterprises must reduce costs and increase efficiency and sustainable development. In response to the dilemma that Internet companies are experiencing increasingly high user acquisition...

By integrating the extended privacy calculus theory with the Big Five personality theory, this research proposes and validates a conceptual model in the context of mobile application (App) information authorization. It investigates the implications o...

Digital banking has become part of everyday life in Aotearoa–New Zealand, offering convenience but also raising questions of trust, security, and long-term commitment. This study examines how service quality, security and privacy, user experien...

Privacy intrusion has become a major bottleneck for current trust-aware social sensing, since online social media allows anybody to largely disclose their personal information due to the proliferation of the Internet of Things (IoT). State-of-the-art...

In cognitive radio systems, cooperative spectrum sensing (CSS) can effectively improve the sensing performance of the system. At the same time, it also provides opportunities for malicious users (MUs) to launch spectrum-sensing data falsification (SS...

Blockchain is described as a technology of trust. Its design relies on cryptography, decentralization, and immutability to ensure secure and transparent transactions. Yet users frequently report confusion, frustration, and skepticism when engaging wi...

The remarkably developed graph neural networks (GNNs) are extensively applied to specific tasks in online social networks (OSNs), especially in the vital domain of social trust. Meanwhile, the vulnerability of GNN applied in trust assessment can be e...

This study seeks to understand the key success factors that underpin efficiency, transparency, and user trust in automated decision support systems (DSS) that leverage AI technologies across industries. The aim of this study is to facilitate more acc...

Automated vehicles (AVs) are recognized as one of the most effective measures to realize sustainable transport. These vehicles can reduce emissions and environmental pollution, enhance accessibility, improve safety, and produce economic benefits thro...

Background: Healthcare chatbots have emerged as a promising application of artificial intelligence in healthcare, offering potential benefits in accessibility, efficiency, and patient engagement. However, despite their growing adoption, limited resea...

Generative AI (GenAI) tools, including ChatGPT, Microsoft Copilot, and Google Gemini, are rapidly reshaping higher education by transforming how students, educators, and researchers engage with learning, teaching, and academic work. Despite their gro...

A password is considered to be the first line of defence in protecting online accounts, but there are problems when people handle their own passwords, for example, password reuse and difficult to memorize. Password managers appear to be a promising s...

The latest advances in car automation present new challenges in vehicle–driver interactions. Indeed, acceptance and adoption of high levels of automation (when full control of the driving task is given to the automated system) are conditioned b...

The main objective of this article is to investigate the factors that influence customers’ intention to reuse chatbot-based services. The study employs a combination of the technology acceptance model (TAM) with other contributions in the liter...

Today cloud computing is widely used in various industries. While benefiting from the services provided by the cloud, users are also faced with some security issues, such as information leakage and data tampering. Utilizing trusted computing technolo...

This paper examines the users’ perspective on the security of Internet banking in Australia within the social context. This user-centered design approach supplements the technological and industrial approaches to security. The user-centered research...

This study critically examines the trustworthiness of widely used AI applications, focusing on their integration into daily life, often without users fully understanding the risks or how these threats might affect them. As AI apps become more accessi...

Mobile money adoption can contribute to achieving Sustainable Development Goals in Uganda but the factors affecting its sustainable adoption remain largely unknown. This paper explores the extent to which mobile money users’ trust and risk perception...

Background: Driven by Vision 2030, Saudi Arabia is rapidly integrating Artificial Intelligence into its healthcare ecosystem. This study investigates the patterns, predictors, and sociodemographic determinants of AI reliance and dependence in healthc...

While Artificial Intelligence (AI) promises significant enhancements for Clinical Decision Support Systems (CDSSs), the opacity of many AI models remains a major barrier to clinical adoption, primarily due to interpretability and trust challenges. Ex...

With the rapid development of the Internet of Things, location-based services have emerged in many social and business fields. In obtaining the service, the user needs to transmit the query data to an untrusted location service provider for query and...

Capabilities for automated driving system (ADS)-equipped vehicles have been expanding over the past decade. Research has explored integrating augmented reality (AR) interfaces in ADS-equipped vehicles to improve drivers’ situational awareness,...