Administrative Sciences

19 pages, 653 KB

Open AccessArticle

The Contribution of Digital Technologies to Improving the Competitiveness of the Tourism Sector in European Union Countries

by Vanda Maráková, Anna Wolak-Tuzimek, Katarzyna Brożek, Katarzyna Sieradzka and Peter Kristofik

Adm. Sci. 2025, 15(12), 486; https://doi.org/10.3390/admsci15120486 - 11 Dec 2025

Abstract

Digitalization is one of the key phenomena shaping the modern world, and its impact on various sectors of the economy is increasingly important. The development of the tourism sector is inextricably linked to the development of digital technologies. This study investigates the relationship [...] Read more.

Digitalization is one of the key phenomena shaping the modern world, and its impact on various sectors of the economy is increasingly important. The development of the tourism sector is inextricably linked to the development of digital technologies. This study investigates the relationship between the level of digitization and the competitiveness of the tourism sector across European Union countries. Drawing on the literature review, the research hypothesis posits a significant association between these two variables. Using the statistics obtained from Eurostat on digitization, the synthetic Hellwig measure was calculated to create a ranking of the level of digitization of EU countries. Then, the Pearson correlation coefficient was calculated; that is, the relationship between the ranking of digitization and the ranking according to the synthetic Travel & Tourism Development Index 2024 (TTDI) was examined. The study shows a positive correlation between the level of digitization and the competitiveness of the tourism sector in European Union countries. Countries with higher levels of digitization tend to perform better in the TTDI rankings. The study contributes to the academic discussion focusing on building competitive and resilient tourist destinations. Full article

(This article belongs to the Section International Entrepreneurship)

► Show Figures

Figure 1

20 pages, 836 KB

Open AccessArticle

The Mediating Roles of Service Experience and Satisfaction: How Servicescape Influences Loyalty and Electronic Word-of-Mouth

by Sareeya Wichitsathian and Adisak Suvittawat

Adm. Sci. 2025, 15(12), 485; https://doi.org/10.3390/admsci15120485 - 10 Dec 2025

Abstract

Servicescape, the physical and social environment of a service setting, is a critical strategic tool for creating competitive advantage. While its influence on customer loyalty and electronic word-of-mouth (e-WOM) is established, the underlying psychological mechanisms remain inadequately specified. This study addresses this gap [...] Read more.

Servicescape, the physical and social environment of a service setting, is a critical strategic tool for creating competitive advantage. While its influence on customer loyalty and electronic word-of-mouth (e-WOM) is established, the underlying psychological mechanisms remain inadequately specified. This study addresses this gap by proposing and testing a dual-mediation model grounded in an integrated Stimulus–Organism–Response (S-O-R) framework, with cognitive evaluations informed by Expectancy-Disconfirmation Theory (EDT), distinguishing between affective (service experience) and cognitive (customer satisfaction) pathways. Data were collected from 420 patrons of nature-themed cafés in Nakhon Ratchasima, Thailand, and analyzed using structural equation modeling (SEM-PLS). The results confirm that servicescape significantly enhances both service experience (β = 0.805, p < 0.001) and customer satisfaction (β = 0.816, p < 0.001). However, its effects on customer loyalty and e-WOM are fully mediated through these parallel pathways. Customer satisfaction demonstrated a stronger influence on loyalty than service experience, while both were significant drivers of e-WOM. The findings suggest theoretical contributions by delineating the distinct affective and cognitive processes through which the service environment translates into digital advocacy and loyalty. For managers, this study suggests a strategic framework for allocating resources to foster both shareable experiences and satisfaction-driven loyalty. Full article

► Show Figures

Figure 1

23 pages, 438 KB

Open AccessArticle

Nurturing Employee Agility, Creativity, and Engagement: Unveiling the Influence of Internal Marketing

by Tadeja Harl and Borut Milfelner

Adm. Sci. 2025, 15(12), 484; https://doi.org/10.3390/admsci15120484 - 10 Dec 2025

Abstract

Despite evidence that internal marketing influences key employees and customer outcomes, its role in shaping employee agility, creativity, and engagement remains underexplored, limiting organizations’ ability to develop a workforce that sustains competitiveness in dynamic environments. While previous literature has addressed individual relationships between [...] Read more.

Despite evidence that internal marketing influences key employees and customer outcomes, its role in shaping employee agility, creativity, and engagement remains underexplored, limiting organizations’ ability to develop a workforce that sustains competitiveness in dynamic environments. While previous literature has addressed individual relationships between internal marketing, employee creativity, agility, engagement, and satisfaction, we propose a structural model to test the proposed effects and provide a holistic understanding of how internal marketing interacts with employee creativity and other concepts. Covariance-based structural equation modeling was used to test relationships. The results confirm a significant positive impact of internal marketing on employee agility and engagement. While we did not find a direct impact on creativity, we identified an indirect impact on employee creativity via agility. Additionally, analysis showed a positive impact of creativity on satisfaction, highlighting the importance of a creative work environment in enhancing overall employee satisfaction. The study demonstrates that a well-structured IM strategy can set a company apart by fostering a workforce that is more agile, creative, engaged, and committed to success. Full article

(This article belongs to the Special Issue The Psychology of Employee Motivation)

► Show Figures

Figure 1

23 pages, 797 KB

Open AccessArticle

ESG Performance, Donations and Internal Pay Gap—Empirical Evidence Based on Chinese A-Share Listed Companies

by Chong Liu and Yan Jiao

Adm. Sci. 2025, 15(12), 483; https://doi.org/10.3390/admsci15120483 - 10 Dec 2025

Abstract

This paper investigates the impact of corporate ESG performance on internal pay gaps using data from Chinese A-share listed companies from 2013 to 2023. Our study finds that, after controlling for relevant variables and fixed effects for firms and years, corporate ESG performance [...] Read more.

This paper investigates the impact of corporate ESG performance on internal pay gaps using data from Chinese A-share listed companies from 2013 to 2023. Our study finds that, after controlling for relevant variables and fixed effects for firms and years, corporate ESG performance significantly widens the internal pay gap. To address endogeneity concerns, we use policy shocks, construct instrumental variables with the number of ESG investment fund holdings, and apply propensity score matching methods, all of which support our main findings. Furthermore, the negative impact of ESG performance on internal pay equality is mainly driven by compensation incentives and corporate financialization. Heterogeneity analysis shows that the negative effect of ESG performance on internal pay gaps is less pronounced in state-owned enterprises (SOEs) and non-manufacturing firms. Additionally, charitable donations and strengthened agency mechanisms can effectively mitigate excessive internal pay gaps. This paper offers a novel theoretical perspective on corporate sustainable development and provides significant implications for internal pay policy formulation and governmental policies aimed at reducing income inequality. Full article

(This article belongs to the Special Issue Sustainability in Corporate Governance: Strategy, Practice and Prospect)

► Show Figures

Figure 1

21 pages, 1063 KB

Open AccessSystematic Review

E-Government/AI Integration State and Capacity in Developing Countries: A Systematic Review

by Abisha Kampira and Ricky Munyaradzi Mukonza

Adm. Sci. 2025, 15(12), 482; https://doi.org/10.3390/admsci15120482 - 10 Dec 2025

Abstract

The integration of artificial intelligence (AI) into e-government promises to transform public service delivery, efficiency, and transparency. This study investigates the required critical implementation capacities in e-government/AI integration in developing countries. Although there is a general understanding of e-government/AI integration issues, in-depth knowledge [...] Read more.

The integration of artificial intelligence (AI) into e-government promises to transform public service delivery, efficiency, and transparency. This study investigates the required critical implementation capacities in e-government/AI integration in developing countries. Although there is a general understanding of e-government/AI integration issues, in-depth knowledge of this phenomenon is limited, especially in developing countries, where both AI and its integration into various technologies are relatively new aspects of digital transformation, highlighting a need for continuing research in this area. In response, we conducted a systematic review in accordance with PRISMA guidelines, employing thematic content analysis on conference papers and peer-reviewed studies published between 2020 and 2025. Findings indicate that e-government/AI integration remains largely in a potential state, with benefits theorised but not yet fully realised. The progression to an actual or desired state is contingent upon building strengths across seven domains: governance, regulation and ethics; strategic and implementation planning; technology and infrastructure development; organisational capacity development; human capital and expertise; AI adoption, implementation, and impact; and citizen engagement and participation. To realise the benefits of AI in e-government, developing countries need to invest in these capacities. In addition to identifying and detailing the above capacities, the study provides a framework for transforming this phenomenon from a theoretical reality into practice. Full article

► Show Figures

Figure 1

37 pages, 2891 KB

Open AccessSystematic Review

Cybersecurity Threats and Defensive Strategies for Small and Medium Firms: A Systematic Mapping Study

by Mujtaba Awan and Abu Alam

Adm. Sci. 2025, 15(12), 481; https://doi.org/10.3390/admsci15120481 - 10 Dec 2025

Abstract

Small- and Medium-sized Enterprises (SMEs) play a crucial role in the global economy, accounting for approximately two-thirds of global employment and contributing significantly to the GDP of developed countries. Despite the availability of various cybersecurity standards and frameworks, SMEs remain highly vulnerable to [...] Read more.

Small- and Medium-sized Enterprises (SMEs) play a crucial role in the global economy, accounting for approximately two-thirds of global employment and contributing significantly to the GDP of developed countries. Despite the availability of various cybersecurity standards and frameworks, SMEs remain highly vulnerable to cyber threats. Limited resources and a lack of expertise in cybersecurity make them frequent targets for cyberattacks. It is essential to identify the challenges faced by SMEs and explore effective defensive strategies to enhance the implementation of cybersecurity measures. The study aims to bridge the gap and help these organizations in implementing cost-effective and practical cybersecurity approaches through a systematic mapping study (SMS) conducted, where 73 articles were thoroughly reviewed. This research will shed light on the current cybersecurity approaches (practices) posture for different SMEs, along with the threats they are facing, which have stopped them from deciding, planning, and implementing cybersecurity measures. The study identified a wide range of cybersecurity threats, including phishing, social engineering, insider threats, ransomware, malware, denial of services attacks, and weak password practices, which are the most prevalent for SMEs. This study identified defensive practices, such as cybersecurity awareness and training, endpoint protection tools, incident response planning, network segmentation, access control, multi-factor authentication (MFA), access controls, privilege management, email authentication and encryption, enforcing strong password policies, cloud security, secure backup solutions, supply chain visibility, and automated patch management tools, as key measures. The study provides valuable insights into the specific gaps and challenges faced by SMEs, as well as their preferred methods of seeking and consuming cybersecurity assistance. The findings can guide the development of targeted defensive practices and policies to enhance the cybersecurity posture of SMEs for successful software development. This SMS will also provide a foundation for future research and practical guidelines for SMEs to improve the process of secure software development. Full article

(This article belongs to the Special Issue Building Resilient and Agile SMEs: Strategic Responses to Digital Disruption and Transformation)

► Show Figures

Figure 1

15 pages, 255 KB

Open AccessArticle

Informal Finance and Its Regulation: A Comparison of South Africa and Zambia

by Mongi Tshaka, James Copestake and Munacinga Simatele

Adm. Sci. 2025, 15(12), 480; https://doi.org/10.3390/admsci15120480 - 9 Dec 2025

Abstract

Unregulated or weakly regulated financial institutions remain important providers of financial services across Sub-Saharan Africa. This study examines how such institutions operate in South Africa and Zambia, which represent contrasting regulatory approaches-restrictive and enabling, respectively. Drawing on qualitative interviews with providers and users, [...] Read more.

Unregulated or weakly regulated financial institutions remain important providers of financial services across Sub-Saharan Africa. This study examines how such institutions operate in South Africa and Zambia, which represent contrasting regulatory approaches-restrictive and enabling, respectively. Drawing on qualitative interviews with providers and users, this research finds that group-based savings-and-credit associations and private money lending remain central in both contexts. In South Africa, savings groups are more closely connected with banks, while private money lending is criminalized. The findings suggest scope for regulatory convergence toward a more plural and competitive financial sector, one that actively supports savings groups while adopting less punitive approaches to private money lending. Full article

(This article belongs to the Special Issue Women Financial Inclusion and Entrepreneurship Development)

30 pages, 1915 KB

Open AccessReview

Analyzing and Mapping the Leadership Literature and Its Organizational Implications: An Integrative Analysis

by Hale Alan and Neslihan Onur

Adm. Sci. 2025, 15(12), 479; https://doi.org/10.3390/admsci15120479 - 8 Dec 2025

Abstract

With an emphasis on organizational outcomes and emerging leadership approaches, this review assessed the major contributions of leadership research over the past two decades and explored the evolution of theoretical developments in the field. Following more than twenty years of scholarly attention to [...] Read more.

With an emphasis on organizational outcomes and emerging leadership approaches, this review assessed the major contributions of leadership research over the past two decades and explored the evolution of theoretical developments in the field. Following more than twenty years of scholarly attention to leadership models and typologies, the aim of this study is to provide a comprehensive analysis of the literature on leadership theories and their associated organizational variables. An exploratory and complementary research design was adopted to address the gaps left by previous systematic literature reviews. The findings indicate that, when organizational-level constructs are examined in relation to widely studied leadership theories, several dominant frameworks emerge, including transformational, transactional, laissez-faire, ethical, authentic, ambidextrous, and self-leadership. The results suggest that nearly all major organizational constructs have been investigated in connection with leadership development. Variables such as performance, job satisfaction, and personality appear most frequently, whereas terms such as life satisfaction, performance appraisal, and workplace bullying appear less often. Notably, a key finding of this review is the identification of several leadership theories present in the broader literature but absent from the ranking or co-occurrence analysis. These overlooked theories include instrumental leadership, dark leadership, hybrid, digital or e-leadership, and participative leadership. Full article

(This article belongs to the Special Issue Forging Tomorrow’s Leaders: Innovations in Organizational Leadership Development)

► Show Figures

Figure 1

17 pages, 1382 KB

Open AccessSystematic Review

A Systematic Analysis of Big Data-Driven Humanitarian Supply Chain Management Research: Implications for Emerging Economies

by Umesh Bamel

Adm. Sci. 2025, 15(12), 478; https://doi.org/10.3390/admsci15120478 - 8 Dec 2025

Abstract

Big data technologies have greatly enhanced the effectiveness of humanitarian logistics. However, most research in this area has focused on developed countries, with limited application to emerging economies. This study aims to address that gap by systematically reviewing global literature to broaden the [...] Read more.

Big data technologies have greatly enhanced the effectiveness of humanitarian logistics. However, most research in this area has focused on developed countries, with limited application to emerging economies. This study aims to address that gap by systematically reviewing global literature to broaden the understanding of big data-driven humanitarian supply chain management in developing countries. We analysed a collection of 64 scholarly articles using bibliometric techniques. The findings indicate that research in this field is experiencing exponential growth. The conceptual structure of the literature identifies six major themes: (1) big data and humanitarian logistics (motor theme), (2) digital technologies (a transitional theme evolving from foundational to central), (3) humanitarian supply chains (base theme), (4) emergency logistics (emerging theme), (5) blockchain technology, and (6) sustainability in humanitarian supply chains. This paper discusses both theoretical and practical implications relevant to emerging economies. By contextualising global knowledge for developing countries, we can enhance the legitimacy and applicability of considerable data-based humanitarian supply chain management research. Full article

(This article belongs to the Special Issue Supply Chain Management in Emerging Economies)

► Show Figures

Figure 1

37 pages, 1049 KB

Open AccessArticle

Reimagining Public Service Delivery: Digitalising Initiatives for Accountability and Efficiency

by Mary S. Mangai and Austin A. Ayodele

Adm. Sci. 2025, 15(12), 477; https://doi.org/10.3390/admsci15120477 - 4 Dec 2025

Abstract

This study examines the critical success factors for digital transformation in South Africa’s public services, where systemic inefficiency, corruption, and limited transparency have eroded public trust. Using a PRISMA-guided systematic literature review of 64 studies, this study synthesises evidence on digital governance challenges [...] Read more.

This study examines the critical success factors for digital transformation in South Africa’s public services, where systemic inefficiency, corruption, and limited transparency have eroded public trust. Using a PRISMA-guided systematic literature review of 64 studies, this study synthesises evidence on digital governance challenges and opportunities through the lenses of New Public Management and Digital-Era Governance, complemented by value co-creation and a citizen-centred design. The analysis shows that transformation efforts often falter because of infrastructure deficits, bureaucratic resistance, and policy misalignment. Successful initiatives rest on five mutually reinforcing pillars: (1) coherent policy and regulatory frameworks; (2) equitable and reliable digital infrastructure; (3) committed leadership with sustained institutional capacity-building; (4) meaningful citizen engagement via co-design and co-production; and (5) data-enabled accountability and process efficiency. Persistent barriers include disparities in access and digital skills across municipalities, cybersecurity vulnerabilities, and legacy–system incompatibilities that impede end-to-end integration. This study proposes an implementation framework that aligns technical solutions with governance reforms, such as depoliticised administration, performance-based accountability, and localised service customization to enhance operational efficiency and rebuild trust. It concludes that bridging the digital divide and embedding context-sensitive, participatory, and ethically grounded approaches are essential for sustainable digital transformation in South Africa’s unequal socioeconomic landscape. Full article

(This article belongs to the Special Issue Public Sector Innovation: Strategies and Best Practices)

► Show Figures

Figure 1

25 pages, 353 KB

Open AccessArticle

Between Hierarchy and Informality: Innovation Barriers and Catalysts—The Case of Gender-Sensitive Public Transportation in Local Authorities

by Vered Uziel

Adm. Sci. 2025, 15(12), 476; https://doi.org/10.3390/admsci15120476 - 4 Dec 2025

Abstract

Innovation is necessary yet challenging for local governments. This paper focuses on gender sensitivity in public transportation in major cities in Israel, as an example of organizational innovation, with the goal of identifying the factors that impede innovation in local government and the [...] Read more.

Innovation is necessary yet challenging for local governments. This paper focuses on gender sensitivity in public transportation in major cities in Israel, as an example of organizational innovation, with the goal of identifying the factors that impede innovation in local government and the factors that may encourage such innovation. Studies have shown that for social, economic, and psychological reasons, women use public transportation differently than men do. However, decision-makers have not tended to integrate gender considerations into the planning and design of public spaces. This exacerbates social inequality. Data were collected from semi-structured, in-depth interviews that were conducted with 30 stakeholders in public and private organizations and focus-group discussions, which involved 40 participants (70 participants in total). The interviews and focus-group discussions revealed a complex system of organizational, management-related, and bureaucratic barriers that impede or completely prevent innovation in the field of public transportation. They also revealed a variety of factors that encourage innovation, including the local authorities perceiving themselves as responsible for promoting public transportation that meets the public’s needs, informal organizational structures, and intra-organizational initiatives that contribute to the implementation of gender-sensitive policies in the field of public transportation. Full article

20 pages, 1076 KB

Open AccessArticle

The Impact of Entrepreneurial Ecosystems on Value Co-Creation in SME: The Moderating Role of Marketing Innovations

by Vera Silva Carlos, João Almeida, Filipe Sampaio Rodrigues, Angela C. Macedo and Pedro Mota Veiga

Adm. Sci. 2025, 15(12), 475; https://doi.org/10.3390/admsci15120475 - 3 Dec 2025

Abstract

Value co-creation is essential for the success and sustainability of Small and Medium Enterprises (SMEs), enabling them to integrate resources and knowledge from multiple stakeholders, such as customers, suppliers, and universities, to develop innovative offerings. However, research drawing on Service-Dominant Logic (SDL) and [...] Read more.

Value co-creation is essential for the success and sustainability of Small and Medium Enterprises (SMEs), enabling them to integrate resources and knowledge from multiple stakeholders, such as customers, suppliers, and universities, to develop innovative offerings. However, research drawing on Service-Dominant Logic (SDL) and Resource-Based View (RBV) has devoted limited attention to how entrepreneurial ecosystem cooperation and marketing innovation jointly shape SME value co-creation, particularly in smaller and peripheral economies. This study examines the impact of entrepreneurial ecosystems (EEs) on value co-creation in SMEs, focusing on the moderating role of marketing innovation. EEs provide SMEs with access to new knowledge, technologies, and financial resources, which support innovation and enhance their competitiveness. Using microdata from the Portuguese Community Innovation Survey (CIS) 2020 and logistic regression models, we investigate how cooperation with key stakeholders (universities, customers, suppliers, consultants, competitors and government agencies) affects the likelihood that SMEs engage in value co-creation with users. The results show that ecosystem cooperation significantly contributes to value co-creation, with cooperation with universities, customers and suppliers exerting the strongest effects. Marketing innovation further strengthens the association between ecosystem cooperation and value co-creation, especially for knowledge-intensive and market-oriented partners. Theoretically, the study extends SDL by applying its multi-actor value co-creation perspective to entrepreneurial ecosystem configurations and specifying how cooperation with distinct actors activates co-creation mechanisms in SMEs. It extends RBV by conceptualising ecosystem cooperation as an externally orchestrated bundle of strategic resources and by positioning marketing innovation as a dynamic capability that shapes the returns to such cooperation. The findings also provide practical guidance for SMEs and policymakers seeking to design ecosystems and marketing strategies that support collaborative innovation in the knowledge economy. Full article

► Show Figures

Figure 1

24 pages, 591 KB

Open AccessArticle

Integrating HRM Strategies to Achieve Sustainable Development Goals: The Mediating Roles of Employee Well-Being and Corporate Governance

by Amneh Al-Jaber, Amro Alzghoul, Mahmoud Alghizzawi, Sakher Faisal AlFraihat, Ruba Elhawi and Thabet Banihani

Adm. Sci. 2025, 15(12), 474; https://doi.org/10.3390/admsci15120474 - 2 Dec 2025

Abstract

This study examines the relationships between human resource management (HRM) strategies, corporate governance, employee well-being, and the achievement of sustainable development goals (SDGs) in the private healthcare sector of Amman, Jordan. Using a quantitative research design and structural equation modeling, data were collected [...] Read more.

This study examines the relationships between human resource management (HRM) strategies, corporate governance, employee well-being, and the achievement of sustainable development goals (SDGs) in the private healthcare sector of Amman, Jordan. Using a quantitative research design and structural equation modeling, data were collected from 457 employees across 25 private hospitals. The findings reveal a counterintuitive and novel result: HRM strategies directly and negatively influence the attainment of SDGs, challenging the widely accepted assumption in prior literature that HRM practices inherently foster sustainability. At the same time, the study establishes that HRM strategies exert a positive influence on employee well-being and corporate governance and that both variables mediate the HRM–SDG relationship. The novelty of this research emerges on several fronts. First, it addresses a significant gap by contextualizing HRM–sustainability dynamics within the private healthcare sector of a lower-income country, a setting often overlooked in global sustainability debates. Second, it highlights the paradox of HRM’s dual impact, showing that, while poorly aligned short-term HR initiatives may undermine SDGs, strategically integrated HR practices, when combined with effective governance and a strong focus on employee well-being, can transform into powerful enablers of sustainable development. Third, it introduces employee well-being and corporate governance as dual mediating pathways that reframe how organizations can reconcile workforce management with sustainability objectives. By capturing these underexplored complexities, this study provides a unique theoretical contribution and offers actionable insights for policymakers, hospital administrators, and HR professionals seeking to embed sustainability within organizational strategies and governance systems. Full article

► Show Figures

Figure 1

36 pages, 1549 KB

Open AccessArticle

Cognition and Psychological Preference of Central Bank Digital Currency: Investigation and Empirical Analysis Based on E-CNY

by Jiemeng Yang and Guangyou Zhou

Adm. Sci. 2025, 15(12), 473; https://doi.org/10.3390/admsci15120473 - 30 Nov 2025

Abstract

This study examines the public’s adoption preferences for China’s central bank digital currency (e-CNY) through an improved Unified Theory of Acceptance and Use of Technology framework. Analyzing 3509 consumer and 1630 retailer questionnaires, we investigate five psychological dimensions: perceived risk, cost, benefit, social [...] Read more.

This study examines the public’s adoption preferences for China’s central bank digital currency (e-CNY) through an improved Unified Theory of Acceptance and Use of Technology framework. Analyzing 3509 consumer and 1630 retailer questionnaires, we investigate five psychological dimensions: perceived risk, cost, benefit, social influence, and marketing promotion. The findings reveal distinct adoption mechanisms: while perceived benefit drives both groups’ adoption intention, marketing promotion significantly influences consumers but shows a limited effect on retailers. Conversely, social influence substantially affects retailers while demonstrating minimal impact on consumers. Perceived cost negatively affects both groups, whereas perceived risk shows no significant deterrent effect. This research provides novel insights into CBDC adoption psychology and offers evidence-based guidance for differentiated promotion strategies targeting consumers and retailers, contributing to both technology adoption theory and CBDC implementation practice. Full article

(This article belongs to the Special Issue Administrative Strategies and Practices for Economic Growth and Development: Governance, Sustainability, and Digital Transformation in the 21st Century)

► Show Figures

Figure 1

29 pages, 1692 KB

Open AccessReview

From Buzzword to Framework: A Systematic Review of the Massive Transformative Purpose Concept

by Francesco Derchi

Adm. Sci. 2025, 15(12), 472; https://doi.org/10.3390/admsci15120472 - 30 Nov 2025

Abstract

In the current disruptive business landscape, there is a disconnect between the practical traction of digital revolution approaches and their academic rigour, exacerbated by a lack of collaboration between practitioners and academics. In this study, this issue is addressed by systematically analysing the [...] Read more.

In the current disruptive business landscape, there is a disconnect between the practical traction of digital revolution approaches and their academic rigour, exacerbated by a lack of collaboration between practitioners and academics. In this study, this issue is addressed by systematically analysing the Massive Transformative Purpose (MTP) concept for Exponential Organisations (ExOs). The significant success of the MTP among practitioners highlights an urgent need to translate this construct into management science to gain a deeper understanding. Through a systematic literature review guided by the PRISMA framework and Gioia methodology, this study synthesises available knowledge from the concept’s original authors and the practitioner community. The findings reveal that the MTP is central to an ExO’s brand core, profoundly influencing its internal and external dimensions and its competitive advantage. This study makes several theoretical contributions as follows: (i) refining the definition of the MTP; (ii) providing a data structure that links antecedents, dimensions, and outcomes; and (iii) offering a framework to guide both academic research and managerial practice. Full article

(This article belongs to the Special Issue Catalyzing Growth: Nurturing Innovation and Entrepreneurship for Sustainable Business Development)

► Show Figures

Figure 1

21 pages, 1487 KB

Open AccessArticle

Participatory Fiscal Oversight in Colombia: Institutional Design, Implementation, and Governance Outcomes

by Campo E. Vega-Rocha, Carlos M. Zuluaga-Pardo, Giovanni A. Rojas-Sanchez, Sara A. Vargas-Nuñez, Rafael F. Duran-Ojeda, Andrés F. Cifuentes-Perdomo, Jaime A. Restrepo-Carmona and Luis Fletscher

Adm. Sci. 2025, 15(12), 471; https://doi.org/10.3390/admsci15120471 - 30 Nov 2025

Abstract

This article examines the Participatory Fiscal Control System (SCFP) of the Colombian Comptroller General’s Office as an institutional innovation in democratic oversight. While participatory audit mechanisms have expanded globally, the literature still lacks empirical analyses of how Supreme Audit Institutions (SAIs) operationalize citizen [...] Read more.

This article examines the Participatory Fiscal Control System (SCFP) of the Colombian Comptroller General’s Office as an institutional innovation in democratic oversight. While participatory audit mechanisms have expanded globally, the literature still lacks empirical analyses of how Supreme Audit Institutions (SAIs) operationalize citizen engagement within formal oversight cycles. This study addresses this gap by analyzing the SCFP’s conceptual foundations, regulatory architecture, and implementation mechanisms. Using a qualitative methodological approach based on document analysis, process tracing, and two in-depth case studies, the article evaluates how citizen participation contributes to fiscal accountability and governance outcomes. Findings show that the SCFP enables early risk detection, accelerates problem-solving installed public works, and strengthens accountability in large-scale social programs. The study contributes to theories of participatory and collaborative governance by proposing a conceptual model of “co-produced fiscal oversight,” and identifies policy implications for SAIs seeking to institutionalize citizen engagement as part of their accountability mandate. Full article

(This article belongs to the Special Issue Administrative Strategies and Practices for Economic Growth and Development: Governance, Sustainability, and Digital Transformation in the 21st Century)

► Show Figures

Figure 1

23 pages, 830 KB

Open AccessArticle

Trusting the Virtual, Traveling the Real: How Destination Trust in Video Games Shapes Real-World Travel Willingness Through Player Type Differences

by Mohamed Ben Arbia, Rym Bouzaabia and Marie Beck

Adm. Sci. 2025, 15(12), 470; https://doi.org/10.3390/admsci15120470 - 30 Nov 2025

Abstract

As video games increasingly replicate real-world locations, they have become powerful tools influencing players’ perceptions and behaviors toward travel destinations. Based on the principles of Transfer Trust Theory (TTT), this research investigates how the trust established in a destination within a virtual game [...] Read more.

As video games increasingly replicate real-world locations, they have become powerful tools influencing players’ perceptions and behaviors toward travel destinations. Based on the principles of Transfer Trust Theory (TTT), this research investigates how the trust established in a destination within a virtual game context, referred to as perceived destination trust, translates into real-world travel willingness. Using data from a survey of 262 Tunisian gamers who played games set in real-world environments, we employed a structural equation modeling approach incorporating SPSS and SmartPLS analyses. The results indicate that immersion and enjoyment of the game significantly strengthen emotional attachment and the image of the destination, thereby reinforcing perceived trust. This trust positively predicts the willingness to visit real-world destinations. Furthermore, moderation analysis reveals that this effect is more pronounced among individuals classified as Explorers and Achievers, highlighting the influence of motivational typologies on the translation of virtual behaviors into real-world actions. These results extend the scope of TTT to video game-induced tourism (VGIT), empirically validating the psychological mechanisms that link virtual trust to real-world travel behaviors. From a practical standpoint, tourism organizations and game developers are advised to collaborate on creating immersive and authentic environments that enhance destination credibility while aligning with brand objectives. Full article

► Show Figures

Figure 1

23 pages, 1353 KB

Open AccessArticle

Perceived Leader Favoritism and Non-Green Behavior in Tourism and Hospitality Organizations: The Mediating Role of Malicious Envy and the Moderating Effect of Organizational Injustice

by Abdelrahman A. A. Abdelghani, Sameh Fayyad, Hazem Ahmed Khairy and Hebatallah A. M. Ahmed

Adm. Sci. 2025, 15(12), 469; https://doi.org/10.3390/admsci15120469 - 30 Nov 2025

Abstract

Environmental sustainability in tourism and hospitality has emerged as a critical focus of Saudi Arabia’s Vision 2030, aligning with global Sustainable Development Goals (SDGs) and national priorities such as environmental stewardship, human health, and future economic diversification. This study examines how perceived leader [...] Read more.

Environmental sustainability in tourism and hospitality has emerged as a critical focus of Saudi Arabia’s Vision 2030, aligning with global Sustainable Development Goals (SDGs) and national priorities such as environmental stewardship, human health, and future economic diversification. This study examines how perceived leader favoritism influences non-green behavior among hospitality employees, exploring malicious envy as a mediator and perceived organizational injustice as a moderator. A cross-sectional survey was administered to 412 employees across five major hotels in Riyadh. Measures included validated scales for perceived leader favoritism, malicious envy, non-green behavior, and organizational justice. Structural equation modeling tested hypothesized relationships and moderation effects. Perceived leader favoritism was positively associated with non-green behavior (β = 0.39, p < 0.001) and malicious envy (β = 0.58, p < 0.001). Malicious envy mediated the favoritism–behavior link (indirect effect β = 0.17, p < 0.01). High perceptions of organizational injustice strengthened these effects, exacerbating environmentally harmful behaviors. Interpretation: The findings reveal that unfair leadership practices undermine corporate sustainability efforts by provoking negative emotions and unethical environmental actions. Managerial interventions to enhance fairness and mitigate envy are imperative for achieving SDG 12 (Responsible Consumption and Production) and SDG 13 (Climate Action), supporting Saudi Arabia’s goals in environmental sustainability, basic needs fulfillment, and future economies. Implementing justice-centered leadership programs can foster healthier organizational climates, promoting both employee well-being and ecological resilience. Full article

(This article belongs to the Special Issue Emerging Trends in Employee Green Behavior and Organizational Impact)

► Show Figures

Figure 1

37 pages, 1631 KB

Open AccessArticle

Navigating Uncertainty Through AI Adoption: Dynamic Capabilities, Strategic Innovation Performance, and Competitiveness in Ecuadorian SMEs

by Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Yandi Fernández-Ochoa, Rodobaldo Martínez-Vivar, Andrea Estefanía Gavilanes-Venegas and Reyner Pérez-Campdesuñer

Adm. Sci. 2025, 15(12), 468; https://doi.org/10.3390/admsci15120468 - 29 Nov 2025

Abstract

Artificial intelligence (AI) is increasingly positioned as an enabler of strategic renewal and competitiveness for small and medium-sized enterprises (SMEs) in emerging economies. However, its adoption remains limited and uneven, constrained by shortages of skilled talent, weak data infrastructures, and financial barriers. This [...] Read more.

Artificial intelligence (AI) is increasingly positioned as an enabler of strategic renewal and competitiveness for small and medium-sized enterprises (SMEs) in emerging economies. However, its adoption remains limited and uneven, constrained by shortages of skilled talent, weak data infrastructures, and financial barriers. This study examines Ecuadorian SMEs as a representative case within this broader context, analyzing survey data from 385 firms to diagnose AI adoption patterns and validate a structural model linking AI adoption, dynamic capabilities, and strategic innovation performance. Results from Partial Least Squares Structural Equation Modeling (PLS-SEM) confirm that AI adoption enhances innovation and competitiveness both directly and indirectly through dynamic capabilities, specifically firms’ abilities to sense opportunities, seize them through innovation, and reconfigure resources. The model explains 41% of the variance in strategic innovation performance, providing robust empirical support for the proposed AI-Driven Dynamic Capabilities Framework for Strategic Innovation and Competitiveness. The study clarifies how perceptual and contextual enablers of adoption (TAM/TOE) interact with capability-building mechanisms (RBV/DCT), offering a more integrated understanding of how SMEs assimilate AI under resource constraints. These findings demonstrate how SMEs translate early adoption into strategic advantage under conditions of uncertainty. The study also offers actionable guidance by showing that the most effective interventions for SMEs focus on strengthening foundational data and organizational capabilities rather than promoting complex AI systems beyond current readiness levels. Full article

(This article belongs to the Special Issue Digital Capabilities in Innovation and Strategy amid Technological Development and Economic Uncertainty)

► Show Figures

Figure 1

Journal Description

Administrative Sciences

Latest Articles

Journal Menu

Journal Browser

Highly Accessed Articles

Latest Books

E-Mail Alert

News

Topics

Conferences

Special Issues

Further Information

Guidelines

MDPI Initiatives

Follow MDPI