Artificial intelligence (AI) increasingly mediates leadership-relevant judgment through models, dashboards, metrics, decision-support systems, and autonomous agents. This conceptual article develops a socio-technical systems theory of systemically me...
We investigate whether China’s Value-Added Tax (VAT) Credit Refund policy influences firms’ sustainable development capability (SDC), which reflects innovation-driven growth and green development. Exploiting the 2018 implementation of the...
The current world’s green economy and digital economy collide at an accelerated pace, and the deep integration of digitalization and greening has become a new requirement for high-quality industrial transformation. Premised on a socio-technical...
Morphogenetic System Theory (MST), proposed by Germano Resconi in 1998, is a generalized system model that integrates multidisciplinary knowledge and provides a unified mathematical framework for the recording, preservation, and reconstruction of for...
3 August 2023
Background: In the development of effective telerehabilitation (TR) interventions, understanding the various characteristics affecting its practice is essential. Remote connection creates a new technically shaped environment for therapy and, therefor...
This study examines Lean 4.0, defined as the integration of Lean soft practices (LSPs) and Industry 4.0 technologies (I4Ts), from a socio-technical systems perspective. While prior research has mainly linked Lean and I4Ts to operational and cost-base...
Short-video platforms such as TikTok, Douyin, and Instagram Reels have transformed digital consumption into an immersive, algorithmically mediated commerce ecosystem. This study examines how compulsive short video use (CSV), a maladaptive pattern lin...
This study examines the factors that influence individuals’ intentions to create socially oriented ventures, emphasizing the joint role of social and technical systems. Grounded in Socio-Technical Systems Theory, the research investigates how p...
When digital technologies are disconnected from organizational routines, they fail to create and capture real value in organic agriculture. Anchored in socio-technical systems theory, a five-dimensional analytical framework covering technology, struc...
Production data transparency in smart manufacturing simultaneously enhances and impairs employee performance across organizational contexts. Existing research has not resolved this theoretical contradiction. Drawing on socio-technical systems theory,...
Based on Conservation of Resources (COR) theory and a socio-technical systems perspective, this study examines how technology-enacted abusive supervision (TAS) influences employees’ counterproductive work behavior (CWB) in digitalized organizat...
Effective collaboration between artificial intelligence and human capital has become an important organizational foundation for improving corporate carbon emissions. Drawing on socio-technical systems theory, we examine the effect of human–AI c...
This study investigates why artificial intelligence (AI) may hinder rather than enhance teaching efficiency in primary school physical education (PE). Guided by socio-technical systems theory, we conducted focus group interviews with 13 PE teachers (...
The rapid growth of electric vehicles (EVs) is reshaping transport systems and accelerating the sustainable digital transformation of smart mobility. EV battery-swapping, delivered through platform-based, data-driven service networks, offers a low-ca...
Digital technologies are increasingly embedded in tourism performing arts, yet technology-intensive projects do not automatically generate profound cultural experiences. To explain this high-investment-but-low-experience dilemma, this study conceptua...
Small and medium-sized enterprises (SMEs) increasingly rely on digital technologies in everyday operations, often without having sufficient resources or structured mechanisms to manage the cyber risks that accompany this dependence. As digitalization...
The shift to teleworking, defined as technology-enabled work arrangements in which employees perform organizational tasks remotely outside traditional office settings, has exposed the limitations of traditional performance management systems, includi...
Building services systems in comprehensive hospitals must support safety-critical clinical workflows within dense spatial and technical interfaces. Coordination among owners, designers, contractors, operators, and clinical users is often fragmented a...
As the road to environmental and social sustainability is tied to large-scale systemic transitions, inevitably, sustainable innovation and entrepreneurship should be considered in their context. In this paper, we investigate how entrepreneurial oppor...
Post mortem incident investigations are vital to prevent the occurrence of similar events and improve system safety. The increasing interactions of technical, human and organizational elements in modern systems pose new challenges for safety manageme...
Artificial intelligence (AI)-driven fraud detection systems in FinTech ecosystems increasingly face a governance tension between high predictive accuracy and limited regulatory transparency, a gap that existing reviews have not addressed through an i...
Explainability in deep learning (XDL) for healthcare is increasingly portrayed as essential for addressing the “black box” problem in clinical artificial intelligence. However, this universal transparency mandate may create unintended con...
5 January 2026
Urban delivery demand continues to rise, intensifying last-mile logistics challenges and accelerating the transition from manual delivery to autonomous delivery robots (ADRs). This study investigates the behavioral mechanisms underlying consumers&rsq...
Although digital readiness is widely recognized as a prerequisite for digital transformation, existing research predominantly adopts a determinant-based perspective, offering limited insight into how readiness actually emerges within organizations. T...
Healthcare delivery fragmentation can be understood as a structural coordination problem within a socio-technical System of Systems, where autonomous but interdependent providers, insurers, suppliers, information systems, support services, and care r...
Innovation systems are commonly analysed through indicators of investment, performance, technological capacity, and research output, while less attention is paid to the composition of the research workforce. This article asks whether workforce compos...
In organizational cyber crises, incident response and official communication form coupled control loops, yet they are usually engineered separately. We present V-CHIMERA (Verified Coupled Human–Information–Machine Incident Response Archit...
Despite strong policy support for prefabricated interior decoration systems (PIDSs) in China, residential consumer uptake remains limited. Existing research has focused primarily on adoption drivers or industry-side promotion; in contrast, in this st...
Does asymmetric cost behavior require an uncertain environment to emerge? We study cost “stickiness” and “anti-stickiness”—the asymmetric response of costs to sales increases and decreases—as the output of a comple...
To effectively address the sustainability crises our planet faces, decision-makers at different levels of government worldwide will have to get a handle on three key challenges: learning from Global North and South initiatives in tandem, taking stock...
Frequent introductions and revisions of climate policy instruments constitute a salient exogenous shock to firms’ strategic decisions. From a socio-technical systems perspective, climate policy uncertainty (CPU) represents an external instituti...
17 October 2026
Industry 5.0 emphasizes human-centricity, sustainability, and resilience while requiring workforce competencies that support technologically advanced and human-centered work environments. This study examined managers’ perceptions of organizatio...
3 January 2026
Conventional research on digital business development offers a limited view, overwhelmingly concerned with the isolated effects of individual variables while overlooking their synergistic relationships. This study challenges this reductive perspectiv...
Generative Artificial Intelligence (GenAI), particularly Foundation Models (FMs), has recently become a key component of Industry 5.0. Despite growing interest in integrating these technologies into industrial environments, comprehensive analyses of...
Digital transformation is a strategic priority across care-intensive service sectors, yet many organisations struggle to realise its intended benefits. Existing research often examines technological, organisational, and environmental barriers separat...
Digital transformation (DT) fundamentally reshapes how organisations operate, create value, and respond to complex environments through the integration of digital technologies. Beyond mere technical deployment, DT involves behavioural, strategic, and...
Digital Humanism aims to prevent technologies from developing in ways that are detrimental to humanity. As the level of interaction between technologies and their users intensifies, it becomes inappropriate to consider the situation as one involving...
Intelligent Clinical Decision Support Systems (ICDSS) are increasingly integrated into healthcare settings to enhance clinical decision-making, efficiency, and patient safety. Despite advances in artificial intelligence-enabled decision support, ICDS...
Framed within the lens of systems theory and sociotechnical systems thinking, this systematic review examines telehealth as a complex adaptive system and dynamic health system shaped by the interactions between interconnected technological, social, a...
Online knowledge communities serve as critical infrastructures for innovation, yet prior research relying on net-effect logic has struggled to explain why similar communities differ in knowledge diffusion quality or reveal how multiple conditions syn...
This paper presents a new interdisciplinary approach to support context modeling in context-awareness software developments. The premise of this approach relies on the idea that understanding a complex socio-technical ecology, while adapting the soft...
The integration of drones into health care as a supplement to existing logistics methods may generate a need for cooperation and involvement across multiple resource areas. It is currently not well understood whether such integrations would merely re...
(1) Background: Physical artificial intelligence is progressing beyond performing tasks. As embodied AI systems integrate sensing, context-sensitive inference, orchestration, and physical actuation, the central issue shifts from automation efficiency...
This study investigates the integration of Large Language Models (LLMs) into supply chain workflow automation, with a focus on their technical, operational, financial, and socio-technical implications. Building on Dynamic Capabilities Theory and Soci...
Artificial intelligence (AI) is increasingly transforming recruitment and selection. This conceptual study aims to develop an integrative socio-technical framework explaining HR professionals’ behavioral intention to adopt AI-based recruitment system...
Objective: This paper develops a conceptual theory-building framework for understanding and managing AI-enabled workplace conflict. It reframes AI-mediated conflict as a socio-technical justice problem and proposes the Hybrid Conflict Governance Mode...
This paper presents an analysis, informed by socio-technical transitions theory and the socially derived concept of automobility, of the impact of the SARS-CoV-2 virus and resulting COVID-19 pandemic on automobility in Europe. The paper argues that t...
When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfuncti...
With the introduction of Industry 4.0, occupational health and safety finds itself confronted with new types of hazards. Many Industry 4.0 innovations involve increased machine intelligence. These properties make socio-technical work in Industry 4.0...
This study develops a systemic framework to conceptualize digital organizational resilience in micro, small, and medium-sized enterprises (MSMEs) as an emergent property of entangled socio-technical systems. Building on theories of distributed cognit...
of 5