- Article
Designing a Digital Service System for Sustainable Social Value Creation: A Holistic Design Method Based on Socio-Cyber-Physical System Perspectives
- Fumiya Akasaka,
- Yuya Mitake,
- Kentaro Watanabe,
- Yuri Nishikawa,
- Jun Ozawa and
- Yoshiki Shimomura
Recently, data utilisation and digital service offerings are becoming primary methods of value creation. In this context, designing and offering ‘digital service systems’ (DSSs) that integrate physical elements (e.g., products, facilities...