Businesses

Sick leave in physically demanding warehouse logistics poses persistent challenges for employee well-being, operational performance, and sustainable work participation. This study investigates how warehouse employees and supervisors understand drivers of absence and presence, and which workplace resources are perceived as most important for sustaining work happiness and attendance. Using an explanatory sequential mixed-methods design, phase 1 comprised in-depth interviews with warehouse leaders and focus groups with employees (N = 20). Qualitative findings highlight physical strain and sustained pace demands, but also emphasized psychosocial drivers such as emotional exhaustion, limited recognition, insufficient relational support, and a “push-through” culture that normalized strain and hindered recovery. At the same time, collegial support, humor, and everyday recognition were described as critical resources for coping and maintaining presence. Building on these insights, we used a cross-sectional survey (N = 99) to assess work happiness and perceived negative workplace conditions. Exploratory factor analysis identified four work happiness dimensions—supervisor support and recognition; self-development, meaning and autonomy; interpersonal relationships; and collaboration to achieve goals and four dimensions of negative workplace conditions: structural alienation, work-related exhaustion, adverse social climate, and work intensity. Multiple regression analyses showed that interpersonal relationships were the most consistent protective resource, negatively associated with exhaustion, adverse social climate, and work intensity, while supervisor support and recognition primarily reduced structural alienation. Overall, the findings suggest that social relationships constitute a central resource for sustainable well-being and attendance in physically demanding work, offering actionable implications for HRM.

Through systematic literature synthesis (2000–2024) integrating Foucault’s disciplinary power theory, Nissenbaum’s contextual integrity framework, and job design theory, this paper develops the Autonomy-Surveillance Conceptual Framework to explain differential psychological impacts of digital workplace surveillance. The embrace of remote work has increased surveillance practices among organizations as an increased need to ensure employee productivity in remote settings appears, along with a drive to ensure data security and streamline workflows. Many employees perceive such practices as a breach of privacy, signifying employer distrust. The framework predicts that surveillance creates varying degrees of contextual integrity violation based on job autonomy: high-autonomy knowledge workers experience severe violations through trust erosion, procedural injustice, and temporal autonomy loss, while low-autonomy workers evaluate surveillance primarily through fairness criteria. This paper addresses a critical gap in existing research, which has focused on low-autonomy roles. By examining which roles are most impacted by digital surveillance, this paper seeks to highlight transparency and autonomy-sensitive policies to maximize the associated benefits of digital surveillance, while calling attention to employee well-being, trust, and organizational performance.

The informal street food sector serves as a vital component of urban economies in South Africa, providing affordable nutrition and employment. However, this industry struggles to comply with required health and safety practices and standards. This study protocol outlines a mixed-methods investigation into hygiene practices, regulatory compliance, and the intersection with business sustainability among informal food vendors in Johannesburg’s inner city. This study aims to investigate how vendors’ perceptions of health risks and benefits influence compliance behaviours and, in turn, how these behaviours impact operational efficiency, financial stability, and customer trust. Grounded in the Health Belief Model (HBM) and the Balanced Scorecard (BSC) framework, the research seeks to explore both behavioural drivers and performance outcomes associated with hygiene adherence. The study will employ structured stall observations, semi-structured vendor interviews, and customer surveys across high-density vending zones. Quantitative data will be analysed using descriptive and inferential statistics, while qualitative data will be thematically analysed and triangulated with observed practices. The expected outcome is to identify key barriers and enablers of hygiene compliance and demonstrate how improved food safety practices contribute to business resilience, customer trust, and urban public health. The findings aim to inform inclusive policy and innovative business support strategies that integrate informal vendors into safer and more sustainable food systems.