388 Results Found

Whereas the pivotal role of trust in the adoption of e-government was highlighted in prior research, attention was rarely paid thus far to investigate the role of post-use trust and its impact on citizens’ continuous-use intention of e-government. Th...

Beijing’s protected heritage resources create a strong need for digitally mediated access that does not increase physical pressure on heritage sites. Drawing on the Information Systems Success Model and the experience economy perspective, this...

Generative artificial intelligence services combine functional performance with humanlike interaction, yet it remains unclear whether perceived humanlikeness contributes directly to post-use satisfaction or is associated primarily with more proximal...

The present study addresses the issue of mobile banking customer retention by developing and empirically testing a theoretical model that describes the way mobile banking success is achieved. The data collection process was conducted via a web-based...

Eating congregate/community meals with friends promotes a balanced and healthy diet among older adults. It is helpful for postponing aging, preventing chronic diseases, and improving their quality of life. However, little research has examined the co...

Intelligent customer service is increasingly used to reduce service costs and improve efficiency, yet users often experience divergent outcomes, ranging from value co-creation to value co-destruction. Using task–technology fit theory as the pri...

Distributed photovoltaic (PV) power stations are core enablers for dual-carbon goals in modern power systems, with IoT-based monitoring systems serving as their nerve center for real-time data collection and grid dispatch. However, PV monitoring node...

This study examines public acceptance of autonomous shuttle services in a real-world urban context by integrating expectation–experience dynamics, system characteristics, and configurational analysis. Based on survey data collected from users o...

This study examines how learning input quality shapes students’ trust, perceived learning value, and post-exposure behavioural intentions, and whether AI-supported instructional content contributes to conceptual learning. Grounded in the Techno...

There is a paucity of literature on the roles of media exposure, general trust, and their interactions in long-term post-traumatic stress disorder (PTSD) symptoms after a natural disaster. Trying to address this knowledge gap, our study aimed to (a)...

This study investigates how AI-driven personalization shapes traveler satisfaction in a post-adoption tourism context, with particular attention to the mechanisms and boundary conditions through which personalization is associated with experiential o...

One in four community-dwelling older adults is prescribed an inappropriate medication. Educational interventions aimed at patients to reduce inappropriate medications may cause patients to question their prescriber’s judgment. The objective of...

The widespread use of social networks has brought to the foreground a very important issue, the veracity of the information circulating within them. Many natural language processing methods have been proposed in the past to assess a post’s content wi...

In this paper, we present the results of an experiment conducted in Italy on trusting behaviour. Our subjects participated in a trust game and filled in a questionnaire on trust and trustworthiness based on the attitudinal questions reported in the E...

Nzoia river basin county governments barely cooperate in water resources management to jointly increase the basin’s food and energy productivity levels, due to limited trust. In this paper, we propose a game-based approach that can be replicate...

This study aims to understand the post-adoption behaviors of mobile health (m-Health) service users during the COVID-19 pandemic. Drawing on the stimulus-organism-response framework, we examined the effects of user personality traits, doctor characte...

Yelp is a popular online consumer review website. The limited scholarly literature on Yelp indicates that under certain conditions consumers will value the review and recommend the reviewed vendor to others. We study a number of variables to determin...

Digital visual marketing increasingly relies on aesthetically modified social media content to attract consumers, yet such practices may also create authenticity risks when online representations are compared with actual experiences. This study exami...

Intelligent Transportation Systems (ITS) leverage fog computing to process high-frequency vehicular data locally, but securing these continuous data streams against future quantum computers remains a critical challenge. A systematic review using the...

The rapid expansion of satellite networks for advanced communication and space exploration has ensured that robust cybersecurity for inter-satellite links has become a critical challenge. Traditional security models rely on centralized trust authorit...

In 2018, Dogs Trust (UK) launched the Post Adoption Support project, the largest known prospective cohort study investigating behavioural and health problems post-rehoming of dogs. Individuals adopting a dog from any UK Dogs Trust Rehoming Centre are...

Despite the emerging contribution of machine automation, artificial intelligence and information systems, humans remain yet the most fragile ring of any organization. Decision support systems are widespread, supporting us to decide among uncertaintie...

Research on users’ switching intentions in peer-to-peer (P2P) mobile payment systems, particularly in developing markets, remains limited. This study examines how two satisfaction dimensions, transaction-based satisfaction and experience-based...

With the decisive results of poverty alleviation in China, figuring out how to consolidate the results and transform them into the driving force of rural revitalization is an important adjustment for rural revitalization and high-quality development....

Rising COVID-19 cases in Canada in early 2021, coupled with pervasive mis- and disinformation, demonstrate the critical relationship between effective crisis communication, trust, and risk protective measure adherence by the public. Trust in crisis c...

We propose a teaching activity aimed at promoting social values, such as trust and reciprocity, among undergraduate students in economics and related degrees. We present our pilot experience of what we call RED–‘Reading–Experiment&n...

In today’s competitive environment of online service industries, particularly e-commerce, meeting consumer expectations is essential for service providers to ensure service quality. However, service failures are unavoidable, leading to unfavora...

This article reports on a study to investigate how the driving behaviour of autonomous vehicles influences trust and acceptance. Two different designs were presented to two groups of participants (n = 22/21), using actual autonomously driving vehicle...

This study explores how the green marketing mix affects customer green brand trust, customer green buying behavior, and electronic word-of-mouth (eWOM). A total of 990 fast-food customers participated in this study. Structural equation modelling (SEM...

With the rapid popularization of digital technology, e-government has become an essential tool for modern governments to improve governance capacity and enhance public trust. Especially in the post-pandemic era, the continued use of e-government play...

Given the increasing competition and the impact of digital media in the automobile industry, dealerships need to understand the antecedents of customer happiness and brand love. The goals of the study are to analyse the combined influence of the cogn...

Integrating proactive agents into domestic settings requires understanding how people evaluate assistance that begins without an explicit request. Drawing on cognitive appraisal theory and the Artificial Intelligence Device Use Acceptance framework,...

Consumer Internet of Things (IoT) devices are increasingly central to Industry 4.0 commercialisation, but repeat demand depends on more than technical connectivity. This study examines how product design, ease of use, product quality and social statu...

American Indian and Alaska Native (AI/AN) communities experienced disproportionate COVID-19 morbidity and mortality, particularly in rural areas with limited public health infrastructure. This study examined primary COVID-19 information sources among...

The rapid proliferation of Internet of Things (IoT) devices in cloud-based e-learning platforms has posed significant security risks, particularly in protecting learner information, authentication of devices, and safe communication in the highly hete...

First responders, such as paramedics and firefighters, encounter duty-related traumatic exposures, which can lead to post-traumatic stress (PTS). Although social support protects against PTS, we know little about how first responders’ families,...

Currently, advances in healthcare technologies are transforming medical diagnostics, particularly for data-driven disease detection. Acute lymphoblastic leukemia is a common and life-threatening blood cancer, especially prevalent in children. Althoug...

Employee engagement has become a critical issue in Japanese companies. One way to develop it is to improve the relationship among employees through gratitude expressions. In the post-COVID-19 remote work environment, digital devices are essential. Th...

Recently, a number of cultural institutions such as museums, galleries, art auctions, events, and performance centers have been utilizing social network sites (SNS) for promoting and marketing their culture, art content, and events. The online social...

(1) Background: Now more than ever, cancer patients want health information. Little has been published to characterize the information needs and preferred sources of that information for patients who have completed cancer treatment. (2) Methods: We u...

Vaccine hesitancy remains a significant barrier to achieving herd immunity and preventing the further spread of COVID-19. Understanding contributors to vaccine hesitancy and how they change over time may improve COVID-19 mitigation strategies and pub...

The evolution of e-commerce amid the positive growth forecast of the e-commerce market has sparked scholarly interest in e-shopping antecedents to better understand customer behavior and ensure sustainable e-shopping services. The purpose of this stu...

Indigenous and American Indian Alaskan Native (AI/AN) community members are systematically underrepresented in clinical trial research. This paper focuses on exploratory steps to partner with Native Nations of Arizona to engage Community Health Repre...

Trust is an essential ingredient of constructive human relationships, including economic exchanges. Blindspots are harmful omissions in strategy implementation due to reasons such as corporate inertia or management obsession in pursuing a certain vis...

This study investigates how an increase in the quality of business ventures, measured as their success probability, affects trust and return on investment (ROI) in situations where the investor–entrepreneur interaction is affected by moral haza...

Children with autism situated in lower income families often receive intensive educational interventions as their primary form of treatment, due to financial barriers for community interventions. However, the continuity of care can be disrupted by sc...

The development of social media has triggered important changes in our society and in the way consumers read and trust online information. The presence of consumers in the online environment exposes them to a greater extent to various instances of fa...

Monitoring social discourse about COVID-19 vaccines is key to understanding how large populations perceive vaccination campaigns. This work reconstructs how popular and trending posts framed semantically and emotionally COVID-19 vaccines on Twitter....

South Korea has achieved internationally recognized digital government capacity and platform-based service integration, yet recent privacy and cybersecurity incidents reveal growing risks to digital trust. This article examines how national governanc...

Corporate social responsibility (CSR) can create value through stakeholder responses, but credence-goods settings make it important to distinguish broad reputational evaluations from trust-based reliance on the producer. Integrating signaling and sta...