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319 Results Found

  • Article
  • Open Access
56 Citations
27,526 Views
21 Pages

19 May 2025

This paper explores the role of artificial intelligence (AI) in personalizing social media marketing strategies and its impact on customer experience, with a focus on consumers within the MENA region. Using data collected from an online questionnaire...

(This article belongs to the Special Issue The Impact of Technology on Human Behavior)
  • Article
  • Open Access
17 Citations
7,710 Views
18 Pages

Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?

  • Irina Maiorescu,
  • Mihaela Bucur,
  • Bogdan Georgescu,
  • Daniel Moise and ,
  • Vasile Alecsandru Strat and
  • Ion Daniel Zgură
  • + 1 author+ 0 author

5 September 2020

The fast development of technologies shapes the way companies address and understand their customers’ needs, including the more and more pressing call for sustainability. If, by now, many organizations use the advantages of social media in thei...

(This article belongs to the Special Issue Competitiveness of SMEs)
  • Article
  • Open Access
6 Citations
11,887 Views
21 Pages

Florists have been adopting social media as a new marketing instrument to promote their business. However, academic research has rarely looked into the existing state of that adoption. Consequently, several fundamental problems remain unknown regardi...

(This article belongs to the Section Floriculture, Nursery and Landscape, and Turf)
  • Article
  • Open Access
4 Citations
4,412 Views
24 Pages

Considering social media’s expansion worldwide, marketing academics and marketers emphasize the need to consider electronic word of mouth (eWOM) for strategic marketing decisions. However, there is limited research regarding the ways in which m...

(This article belongs to the Collection Enhancing Consumer Experience Through Mobile Commerce: Challenges and Opportunities)
  • Proceeding Paper
  • Open Access
8 Citations
9,653 Views
12 Pages

The development of the digital and creative industry today opens up more opportunities to carry out marketing activities, both products and services; especially during the COVID-19 pandemic, which forced us all to switch to digital platforms. Social...

(This article belongs to the Proceedings of The 5th International Conference on Vocational Education Applied Science and Technology 2022)
  • Review
  • Open Access
59 Citations
21,727 Views
41 Pages

30 June 2025

This study examines how social media platforms influence tourism marketing strategies, consumer perceptions, and travel behaviors, addressing their sustainability implications. It aims to evaluate the current state of research on social media in tour...

(This article belongs to the Section Tourism, Culture, and Heritage)
  • Article
  • Open Access
3,141 Views
22 Pages

27 April 2026

Artificial intelligence has become one of the major driving forces for business change in the modern business world. This study focuses on the link between marketing strategies, such as social media marketing and content marketing, and business susta...

(This article belongs to the Section Economic and Business Aspects of Sustainability)
  • Review
  • Open Access
18 Citations
19,423 Views
15 Pages

21 April 2023

This bibliometric review explores the role of social media in small- and medium-sized enterprises (SMEs) by examining the current literature and identifying research gaps. A comprehensive analysis of 293 Scopus-indexed journal articles published betw...

  • Systematic Review
  • Open Access
1,679 Views
21 Pages

With the rapid growth of social media use in Nepal and their engagement with customers, understanding how these platforms support customer loyalty becomes essential for retail businesses. This study investigates the role of social media marketing in...

(This article belongs to the Special Issue Interactive Marketing in Digital Commerce: Consumer Behavior, Engagement and Decision-Making)
  • Article
  • Open Access
28 Citations
7,807 Views
28 Pages

Linking Sustainability-Oriented Marketing to Social Media and Web Atmospheric Cues

  • Affan Ahmed Khan,
  • Ming Zheng Wang,
  • Sadaf Ehsan,
  • Mohammad Nurunnabi and
  • Maaida Hussain Hashmi

Acknowledging the widespread use of social media and the exponential growth of digital technology, a number of reputable organizations and small and medium-sized enterprises (SMEs) have shifted their traditional marketing tools to approach new market...

(This article belongs to the Special Issue Comparative Corporate Social Responsibility (CSR) and Sustainable Development Goals (SDGs))
  • Article
  • Open Access
33 Citations
22,143 Views
16 Pages

Artificial Intelligence in Digital Marketing: Enhancing Consumer Engagement and Supporting Sustainable Behavior Through Social and Mobile Networks

  • Carmen Acatrinei,
  • Ingrid Georgeta Apostol,
  • Lucia Nicoleta Barbu,
  • Raluca-Giorgiana Chivu (Popa) and
  • Mihai-Cristian Orzan

21 July 2025

This article explores the integration of artificial intelligence (AI) in digital marketing through social and mobile networks and its role in fostering sustainable consumer behavior. AI enhances personalization, sentiment analysis, and campaign autom...

(This article belongs to the Section Economic and Business Aspects of Sustainability)
  • Article
  • Open Access
15 Citations
4,267 Views
25 Pages

Social Media Strategy Processes for Centralized Payment Network Firms after a War Crisis Outset

  • Damianos P. Sakas,
  • Nikolaos T. Giannakopoulos,
  • Marina C. Terzi,
  • Ioannis Dimitrios G. Kamperos and ,
  • Dimitrios K. Nasiopoulos,
  • Dimitrios P. Reklitis and
  • Nikos Kanellos
  • + 2 authors+ 0 author

2 October 2022

From the outset of the war in Ukraine, extensive crises in many sectors of the world economy have occurred, with firms offering services and products both online and through physical stores facing serious problems. These problems are mainly related t...

(This article belongs to the Special Issue Advanced Processes Optimization in Logistics and Supply Chain Management)
  • Systematic Review
  • Open Access
242 Citations
108,604 Views
22 Pages

E-commerce is deemed as the sale and purchase of goods and services through the internet in exchange for money and data transfer to complete the transactions. E-commerce is at the forefront of transforming marketing strategies, based on new technolog...

(This article belongs to the Section Data Science, AI, and e-Commerce Analytics)
  • Proceeding Paper
  • Open Access
2 Citations
5,859 Views
15 Pages

Sustainability is an increasingly significant component of organizations across multiple industries. However, research in the field of digital marketing and its connection to sustainability is very scarce. Moreover, the relationships between sustaina...

(This article belongs to the Proceedings of 1st International Conference on Public Administration 2024)
  • Article
  • Open Access
1 Citations
5,631 Views
19 Pages

The global creator economy has generated standardised monetisation strategies, yet their effectiveness varies significantly across regional contexts. This study examines how South African student influencers adapt global monetisation approaches to lo...

(This article belongs to the Special Issue Sociality and Digitality: An Exploration of New Forms of Digital Social Connection and Belonging in Africa)
  • Systematic Review
  • Open Access
57 Citations
56,817 Views
21 Pages

Social Media Marketing as a Branding Strategy in Extraordinary Times: Lessons from the COVID-19 Pandemic

  • Sanne Ichelle Dubbelink,
  • Carolina Herrando and
  • Efthymios Constantinides

15 September 2021

This review expands our insight into the ways the required adaptation to digital channels caused by COVID-19 has affected the creation of brand equity through social media marketing. Based on a systematic literature review, we propose a conceptual fr...

(This article belongs to the Special Issue Digital Transformation and Sustainability: Enabling the Digital Enterprise)
  • Article
  • Open Access
9 Citations
25,861 Views
17 Pages

Analyzing Brand Awareness Strategies on Social Media in the Luxury Market: The Case of Italian Fashion on Instagram

  • Marco Brambilla,
  • Hoda Badrizadeh,
  • Narges Malek Mohammadi and
  • Alireza Javadian Sabet

31 December 2022

The rapid proliferation of social media has been redefining every facet of the old marketing and customer engagement tactics, not only for low-end and mass-market products but also for luxury brands. In this context, brands are dealing with the chall...

  • Article
  • Open Access
10 Citations
29,899 Views
13 Pages

This research used a quantitative approach to explore the impact of social media marketing on consumer purchase intention. Due to the technological development of social media platforms in the recent past, as well as the addition of several functiona...

(This article belongs to the Topic Digital Marketing Dynamics: From Browsing to Buying)
  • Article
  • Open Access
9 Citations
3,878 Views
20 Pages

Analysing Social Media Discourse on Electric Vehicles with Machine Learning

  • Yasin Özkara,
  • Yasemin Bilişli,
  • Fatih Serdar Yildirim,
  • Fahrettin Kayan and ,
  • Agah Başdeğirmen,
  • Mehmet Kayakuş and
  • Fatma Yiğit Açıkgöz
  • + 2 authors+ 0 author

16 April 2025

Social acceptance of electric vehicles is of great importance for environmental sustainability and economic development. This study aims to examine Turkish and English tweets about electric vehicles with sentiment analysis, text mining, and topic mod...

(This article belongs to the Special Issue Machine Learning-Based Feature Extraction and Selection: 2nd Edition)
  • Article
  • Open Access
5 Citations
30,686 Views
14 Pages

Samsung vs. Apple: How Different Communication Strategies Affect Consumers in Portugal

  • Margarida Almeida,
  • Eva Sousa,
  • Carolina Rodrigues,
  • Maria Beatriz Candeias and
  • Manuel Au-Yong-Oliveira

20 February 2021

It is indisputable that technology is present in everyday life. In this digital era, brands need to adapt to the changing pace of the needs and desires of society to distinguish themselves from their adversaries, especially in the electronic environm...

(This article belongs to the Section Strategic Management)
  • Article
  • Open Access
11 Citations
3,668 Views
16 Pages

4 September 2022

Digital marketing has given new life to healthcare services by enhancing their visibility in the online space. People choose online healthcare services because they can receive instant answers and communicate with specialists in their comfortable env...

(This article belongs to the Special Issue The Role of Social Media in Innovative Digital Health)
  • Feature Paper
  • Article
  • Open Access
12 Citations
4,742 Views
23 Pages

To acquire competitive differentiation nowadays, logistics businesses must adopt novel strategies. Logistics companies have to consider whether redesigning their marketing plan based on client social media activity and website activity might increase...

(This article belongs to the Section Computer Science & Engineering)
  • Review
  • Open Access
63 Citations
17,991 Views
16 Pages

20 March 2023

Marketing has changed fundamentally in the new millennium. At the same time, sustainable marketing strategies have evolved to meet the challenges of environmental issues. In this study, we examined the trends in sustainable marketing strategies and t...

(This article belongs to the Section Economic and Business Aspects of Sustainability)
  • Article
  • Open Access
30 Citations
16,296 Views
23 Pages

11 July 2024

This study explores the impact of social media marketing activities and ESG green brand involvement on the repurchase intention of green products among members of Taiwan’s green product social media groups. Using the Theory of Reasoned Action,...

  • Article
  • Open Access
12 Citations
7,056 Views
12 Pages

17 September 2021

Globally, 95% of enterprises are small and medium sized enterprises (SMEs). Social media has recently become a powerful marketing tool due to characteristics such as the ability to share digital information and interact with consumers instantly. In S...

(This article belongs to the Special Issue Information Technology and Consumer Behavior: Challenges and Opportunities)
  • Article
  • Open Access
19 Citations
8,946 Views
33 Pages

28 November 2023

Social media has become an essential tool for travel planning, with tourists increasingly using it to research destinations, book accommodation, and make travel arrangements. However, little is known about how tourists use social media for travel pla...

(This article belongs to the Topic Decision-Making and Data Mining for Sustainable Computing)
  • Article
  • Open Access
1 Citations
1,227 Views
32 Pages

3 February 2026

Social media has emerged as a powerful marketing channel for smallholder farmers, reshaping how they engage with consumers through direct online interactions and content sharing, while also facilitating the communication of sustainable agricultural p...

  • Proceeding Paper
  • Open Access
1 Citations
5,275 Views
6 Pages

Comparison of Social Media Marketing of Ice Cream Brands in Indonesia

  • Radityo Kusumo Santoso,
  • Nur Fadilah Dewi,
  • Rahmi Setiawati and
  • Aditya Fariz Hakim

The rapid development of increasingly sophisticated technology leads companies to continue developing and adapting to current technology, especially in product promotion activities to increase brand awareness. The increase in social media usage has m...

(This article belongs to the Proceedings of The 5th International Conference on Vocational Education Applied Science and Technology 2022)
  • Article
  • Open Access
23 Citations
17,251 Views
13 Pages

30 April 2020

Currently, almost every business entity has one or more social media accounts. This statement is true for companies operating in creative areas as well. Social media make it possible to perform widely understood marketing-oriented undertakings. They...

(This article belongs to the Special Issue Knowledge Management, Trust and Communication in the Era of Social Media)
  • Article
  • Open Access
35 Citations
20,284 Views
12 Pages

Social Media Monitoring: An Innovative Intelligent Approach

  • Emmanouil Perakakis,
  • George Mastorakis and
  • Ioannis Kopanakis

Digital marketers have a range of tools at their disposal for understanding customers and prospects on social media. These tools allow for better social media monitoring and analysis through the provision of vital insights. The use of artificial inte...

(This article belongs to the Special Issue Artificial Intelligence Supported Design and Innovation)
  • Article
  • Open Access
15 Citations
5,766 Views
24 Pages

11 May 2020

The literature on the role of enterprise social media (ESM) utilisation in driving the innovation profiles of organisations has not provided an understanding of the mechanisms of this positive relationship. By conceptualising ESM as including interna...

(This article belongs to the Special Issue Sustainability and Social Media)
  • Article
  • Open Access
51 Citations
83,209 Views
32 Pages

Social Media Influencers: Customer Attitudes and Impact on Purchase Behaviour

  • Galina Ilieva,
  • Tania Yankova,
  • Margarita Ruseva,
  • Yulia Dzhabarova and ,
  • Stanislava Klisarova-Belcheva and
  • Marin Bratkov
  • + 1 author+ 0 author

18 June 2024

Social media marketing has become a crucial component of contemporary business strategies, significantly influencing brand visibility, customer engagement, and sales growth. The aim of this study is to investigate and determine the key factors guidin...

  • Article
  • Open Access
3 Citations
8,134 Views
27 Pages

Social Media Marketing in Practice of Polish Nationwide Catholic Opinion-Forming Weeklies: Case of Instagram and YouTube

  • Monika Kaczmarek-Śliwińska,
  • Gabriela Piechnik-Czyż,
  • Anna Jupowicz-Ginalska,
  • Iwona Leonowicz-Bukała and
  • Andrzej Adamski

27 December 2021

This article, as the fourth in the cycle, presents the conclusions of the research project analysing marketing activities of Polish Catholic opinion-forming weeklies on the chosen social media platforms. This paper aims at presenting the results of t...

(This article belongs to the Special Issue “Relationship Status: It’s Complicated.” Media-Based Forms of Participation in Religious Practices)
  • Article
  • Open Access
250 Citations
126,047 Views
18 Pages

28 December 2020

Social media has been playing an important role in marketing strategy. As a part of social media, social networking sites (SNS) can be utilized by enterprises to create direct communication and good relationships with their customers. Therefore, ente...

  • Article
  • Open Access
5 Citations
8,182 Views
24 Pages

This study investigates the impact of social media marketing activities on customers’ behavioral engagement with fashion clothing brands in Pakistan. Drawing on the Stimulus–Organism–Response (S–O–R) framework, this stud...

(This article belongs to the Section Digital Marketing and the Evolving Consumer Experience)
  • Article
  • Open Access
10 Citations
5,913 Views
22 Pages

Evaluating Social Media Marketing in the Greek Winery Industry

  • Effrosyni Bitakou,
  • Sotirios Karetsos,
  • Filotheos Ntalianis,
  • Maria Ntaliani and
  • Constantina Costopoulou

25 December 2023

In recent years, wineries have incorporated social media into their marketing strategies to promote their products and services. They offer wineries the opportunity to interact with their customers in real time, allowing them to share their experienc...

(This article belongs to the Special Issue Digital Transformation of Agriculture and Rural Areas)
  • Review
  • Open Access
15 Citations
15,309 Views
26 Pages

The Influence of Social Media Platforms on Promoting Sustainable Consumption in the Food Industry: A Bibliometric Review

  • Claudiu Coman,
  • Anna Bucs,
  • Vasile Gherheș,
  • Dana Rad and
  • Mihai Bogdan Alexandrescu

28 June 2025

The increased trend of globalization and the ever-growing world population have produced significant challenges to sustainable consumption goals, especially in the food industry. Production, transportation, and consumption of food have a major impact...

  • Article
  • Open Access
89 Citations
63,416 Views
22 Pages

Customer engagement has emerged as a vital component in social media marketing strategies, prompting considerable interest from both marketers and academics. This study investigates customer engagement (CE) in a framework that includes three antecede...

(This article belongs to the Special Issue The Effects of Social Media Marketing on Online Consumer Behavior in Digital Era)
  • Feature Paper
  • Review
  • Open Access
12 Citations
10,669 Views
17 Pages

Latin American Considerations for Infant and Young Child Formulae

  • Liliana Ladino,
  • Nathalia Sánchez,
  • Rodrigo Vázquez-Frias and
  • Berthold Koletzko

4 November 2021

Infant formula is the only acceptable substitute for breastmilk from 0 to 6 months old when human milk cannot be provided in sufficient amounts. Manufacturers have developed options that intend to meet the changing needs of the child aged from six to...

(This article belongs to the Special Issue Nutrition Research in Latin America)
  • Review
  • Open Access
61 Citations
22,991 Views
18 Pages

Food Advertisement and Dietary Choices in Adolescents: An Overview of Recent Studies

  • Anastasia Tsochantaridou,
  • Theodoros N. Sergentanis,
  • Maria G. Grammatikopoulou,
  • Kyriakoula Merakou and ,
  • Tonia Vassilakou and
  • Eleni Kornarou
  • + 1 author+ 0 author

24 February 2023

Adolescents are exposed to food marketing through many routes, including television, movies, videos, print media, online games, and social media. The interplay between exposure to unhealthy food advertisements and food choices by adolescents is a fie...

(This article belongs to the Special Issue Body Image, Weight Pressure and Disordered Eating Behaviors among Children and Adolescents)
  • Article
  • Open Access
7 Citations
5,525 Views
22 Pages

The rapid advancement of information technologies and the widespread use of the Internet have profoundly transformed individuals’ daily practices and consumer behaviors. Notably, the growing influence of social media platforms has shifted a sig...

(This article belongs to the Special Issue Emerging Technologies and Marketing Innovation)
  • Article
  • Open Access
22 Citations
12,639 Views
15 Pages

The Study on Digital Marketing Influences on Sales for B2B Start-Ups in South Asia

  • Iqbal Thonse Hawaldar,
  • Mithun S. Ullal,
  • Adel Sarea,
  • Rajesha T. Mathukutti and
  • Nympha Joseph

South Asia has seen a digital revolution in recent years. The number of persons who use the internet has risen drastically. They use it for shopping, social media and online sales. However, there exists a literature gap as far as the effect of outbou...

  • Article
  • Open Access
4 Citations
4,302 Views
18 Pages

17 December 2022

Due to the aggressive competitive climate in practically every sector, modern firms in the digital age confront a variety of hurdles for survival and growth. Technology, mainly digital technology, has altered global business practices. To stay ahead...

(This article belongs to the Special Issue Consumption, Identity, Demographics and Self-Concept)
  • Article
  • Open Access
19 Citations
12,643 Views
14 Pages

The advancement of social media has led to the rise of influencers who are powerful in shaping consumer purchasing behavior. While influencer attributes play a role in shaping consumer behavior, little attention has been paid to the interplay of the...

(This article belongs to the Topic Digital Marketing Dynamics: From Browsing to Buying)
  • Article
  • Open Access
25 Citations
5,515 Views
19 Pages

A Structural Path Analysis Bangladeshi SMEs’ Sustainability through Social Media Marketing

  • Rasheedul Haque,
  • Abdul Rahman bin S. Senathirajah,
  • Md. Ibrahim Khalil,
  • Sayeeduz Zafar Qazi and
  • Saif Ahmed

26 June 2024

Businesses use technological and social media marketing to respond to the COVID-19 pandemic. The study aims to better understand the factors that impact the spread of new technologies, the effectiveness of social media advertising, and the longevity...

(This article belongs to the Section Economic and Business Aspects of Sustainability)
  • Article
  • Open Access
15 Citations
18,236 Views
16 Pages

Hedonic and Impulsive Consumer Behavior Stimulated by Social Media: Implications for Sustainable Fashion Marketing

  • David-Florin Ciocodeică,
  • Raluca-Giorgiana Chivu (Popa),
  • Ionuţ-Claudiu Popa,
  • Horia Mihălcescu and
  • Iustinian Barghier

5 June 2025

Although impulsive and hedonic purchasing behaviors may seem to contradict sustainability principles, there are unexplored opportunities through which social media platforms and influencers can redirect these impulses toward sustainable actions. Youn...

(This article belongs to the Special Issue Motivating Pro-Environmental Behavior in Youth Populations)
  • Article
  • Open Access
11 Citations
7,241 Views
18 Pages

How Online Sales Promotions via Social Networks Affect the Brand Equity of a Heritage Destination

  • M. Belén Prados-Peña,
  • Esmeralda Crespo-Almendros and
  • Lucia Porcu

6 September 2022

Social media marketing communication is among the current strategies used to provide visibility to cultural heritage, sales promotions being especially relevant. Nevertheless, despite the fact that social media has now built significant momentum, the...

(This article belongs to the Collection Feature Papers)
  • Article
  • Open Access
79 Citations
148,211 Views
16 Pages

Social media brought new opportunities not only for entertainment and marketing but also for knowledge sharing and learning. This research attempted to examine the effectiveness of social media as an educational tool and its impact on knowledge shari...

(This article belongs to the Special Issue Digital Learning: Exploring the Use of Educational Technology in Educational Environments)
  • Article
  • Open Access
8 Citations
10,503 Views
10 Pages

14 October 2020

This study examines the impact of word of mouth (WOM) communication through social media and how it affects satisfaction with the Summer Universiade in Taipei. This study hopes to understand the usage characteristics of social media among university...

(This article belongs to the Special Issue Data Analytics and Consumer Behavior)
  • Article
  • Open Access
31 Citations
34,275 Views
18 Pages

Exploring the Influence of Social Media on Tourist Decision-Making: Insights from Cape Verde

  • Wilson Semedo Martins,
  • Márcio Martins and
  • Elisabete Paulo Morais

This study explores the influence of social media on tourists’ decision-making processes, focusing on Cape Verde as an emerging tourist destination. The aim is to understand how social media platforms shape tourists’ perceptions and choic...

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