Proceedings, Volume 111, Issue 1

The present volume of the 1st International Conference on Public Administration 2024 (InCoPA-2024) was held from May 31–June 1 in Katerini, Greece [...]

In submitting conference proceedings to Proceedings, the volume editors of the proceedings certify to the publisher that all papers published in this volume have been subjected to peer review administered by the volume editors [...]

This paper proposes a comprehensive framework for integrating language policies into the realm of public administration, focusing on their potential to regulate linguistic inheritance and promote language tourism. Drawing upon theoretical insights an...

Under the international globalized environment, the impact of the financial crisis of 2008 and the recent financial effect of the COVID-19 economic recession have generated a new role for the state aimed at reducing vulnerability to a new financial s...

This research shows whether the management of the current health crisis by the Greek health system is effective, highlighting all of its black spots and capabilities. Therefore, it will be determined which weaknesses of the Greek health system need t...

This abstract discusses the crucial role of public administrations in fostering political participation among youths, emphasizing strategies to actively engage young individuals in democratic processes. Education programs, digital platforms, inclusio...

The smart city era has already begun and its societal and environmental implications in urban development are expected to be huge. In this context, Internet of Things (IoT) technologies have become the major path towards novel e-Government practices,...

Sustainability is an increasingly significant component of organizations across multiple industries. However, research in the field of digital marketing and its connection to sustainability is very scarce. Moreover, the relationships between sustaina...

The institution of mediation as a method of alternative dispute resolution has recently entered the school environment. The present study was conducted to explore the views of primary and secondary school teachers on the forms of violence in schools,...

Emotional intelligence plays a pivotal role in individuals’ ability to recognize and manage emotions, both in themselves and in others, thereby influencing their cognitive processes and behavior. Conversely, occupational burnout, characterized...

The purpose of this study is to investigate the quality of educational work in primary education, the degree of leadership competence of the principal, and the relationship between the quality of educational work and the leadership competence of the...

In Greece, Local Government Organizations (LGOs) are under the responsibility of the General Government. Before the COVID-19 pandemic, in the above-mentioned organizations, internal audit was exercised following Law 4270/2014 (Article 168). Overall g...

Contemporary societies evaluate teachers and educational institutions using controversial criteria, mainly focusing on teachers’ “hard skills” such as experience, qualifications, and student performance. However, recent research hig...

Perceptions of public administration’s service effectiveness are closely linked to satisfaction with service quality, which depends on factors such as efficiency, transparency, accountability, and responsiveness to citizens’ needs. This s...

PURPOSE—This article reviews some theories and concepts of public management, including those related to public value, opportunity costs and efficiency, in order to analyze the advantages and disadvantages of using Internal Audit in public orga...

This article presents the first part of an empirical study on the implementation of Management by Objectives (MBO) in Greek local governance. Focusing on the 38 municipalities of the Region of Central Macedonia, the study investigated the degree of M...

During the last few years, the local government in Greece has been at the center of continuous reforms in both its political and administrative operations. In general, a systematic expansion of its responsibilities has been observed, which has also i...

Auditing stands to be a strong enforcement mechanism in bringing tax compliance, safeguards public revenue and is strongly influenced by communication between auditors and audited taxpayers. This present work studied the opinions of auditors of the a...

The aim of this paper was to investigate human resource management (HRM) practices and their effects on the job satisfaction of public sector employees in Greece. More specifically, a survey was carried out via a structured questionnaire distributed...

This manuscript aims to investigate whether Greek public hospitals engage in earnings management practices in order to avoid great deficits or surpluses. For this purpose, the bootstrap kernel density estimation was used in order to detect discontinu...

The purpose of this study is to analyze the effect of mergers on the performance of local government organizations (LGOs) in Greece, using public accounting. More specifically, this research analyzes the progress of performance at several LGOs (munic...

In recent decades, the concept of innovation has gained prominence in the public sector as governments, facing economic constraints, seek solutions to increasingly complex problems. Innovation has emerged as a potential strategy to address these chal...

Gender equality is a fundamental principle that forms the basis of modern society. In the context of the Greek Public Administration, the promotion of gender equality is highlighted as a priority. However, despite efforts, incidents of violation of t...

This paper presents a comprehensive investigation into the multifaceted realm of customer experience (CX), aiming to enhance understanding of the historical, current, and future aspects of customer experience theory. The primary goals include organiz...

The present research attempted to investigate the relationship between leadership styles and job satisfaction for civilian personnel of the Ministry of Defense. The research was carried out during the months of May and June in the year 2022. The Mult...

This article summarizes the existing literature on the study of tax compliance at the individual and corporate levels and the investigation of the factors that shape and influence it. In addition, it assesses the relationship of digital transformatio...

The European educational policy contributes to the teachers’ professional development through their participation in European educational programmes. The present research investigates the motives for the participation of Primary Education teach...

The purpose of this research is to investigate the organizational reputation of public organizations, along with the views and attitudes of citizens in terms of their satisfaction. More specifically, a survey was carried out with the help of a struct...

The aim of the current study was to investigate the relationship between the prevailing and desirable organizational cultures and the job satisfaction of employees in primary health care structures as a development strategy. To evaluate organizationa...

In this study, we employed the situational crisis communication theory (SCCT) and the regulatory focus theory (RFT) to Greek government communication in the context of the 1987 and 1996 military crises with Turkey. Considering the value of timeliness...

Over the last decades, globalization in manufacturing and in international trade has led to unprecedented complexity in customs procedures. A basic requirement for Customs Authorities is to determine the origin of products and materials/ inputs in or...

Service design is an emerging transdisciplinary research field that has received an increased interest in the last years. It has been used to improve service delivery, develop new and innovative services and provide value-added solutions in all the m...