189 Results Found

It is critical to design for affordances, which is the messages of products and services that help human activities when properly perceived, in both product design and service design. Although research on product design for user activities or user-fr...

Background: Awareness of physical activity guidelines are low, particularly the “forgotten guidelines” of strength and balance. Increasing awareness of guidelines, but also of appropriate local services that can be utilised, is an importa...

This mixed-methods study reports on the key stakeholders’ perspectives on the ear, nose, and throat (ENT) service redesign in remote Australia, using a participatory action research (PAR) approach. A primary health care (PHC) clinician survey w...

The challenge for healthcare policy makers, managers and practitioners is finding ways to effectively collaborate with patients and community to plan, deliver and evaluate services. The study examined how managers engage the community with the strate...

Stroke service delivery in rural areas in Australia lacks evidence-based, best practice care protocols as a result of limited resources and opportunity. Healthcare redesign is an approach to improving health services by understanding barriers and ena...

Product service systems (PSS) have been researched in academia and implemented in industry for more than a decade, and they bring plenty of benefits to various stakeholders, such as: customers, PSS providers, the environment, as well as society. Howe...

Healthcare organizations must continue to improve services to meet the rising demand and patient expectations. For this to occur, the health workforce needs to have knowledge and skills to design, implement, and evaluate service improvement intervent...

Evidence suggests that it is challenging for universities to develop workplace-relevant content and curricula by themselves, and this can lead to suboptimal educational outcomes. This paper examines the development, implementation, and evaluation of...

Airline services should be passenger-focused to be sustainable. In this study, we redesign an in-flight service process using a service blueprint while incorporating direct customer perceptions of service experiences. To incorporate these, we apply t...

Improving service logistics is crucial in order to reciprocate customer needs. The paper aims to validate the Logistics Service Provider (LSP) Lifecycle Model for re-designing logistics service in three LSP case studies in Thailand. The lifecycle-sta...

The use of technology in education has experienced significant growth in recent years. In this regard, computational chemistry is considered a dynamic element due to the constant advances in computational methods in chemistry, making it an emerging t...

The implementation of health technology assessment (HTA) in emerging countries depends on the characteristics of the health care system and the needs of public health care. The objective of this survey was to investigate experts’ expectations for the...

Moving towards healthy sustainable diets which replace a proportion of animal with plant-based protein requires effective population-based strategies. A variety of strategies in food service settings can support this. This systematic review aimed to...

This study proposes a design method for the evaluation and redesign of product–service systems (PSSs) from the perspective of social sustainability, one that applies Max-Neef’s framework of fundamental human needs. The proposed method sys...

The in-process inspection procedure is one of the critical operations in the active pharmaceutical ingredients manufacturing process. This study aims to improve the performance of the IPI service system in terms of three main criteria, namely service...

Drug distribution performed through hospital pharmacies facilitates public expenditure savings but incurs higher social costs for patients and caregivers. The widespread presence of community pharmacies could support patient access while also improvi...

Evolutionary algorithms, such as genetic algorithms have been used in various optimization problems. In this paper, we propose to apply this algorithm to obtain the layout design/redesign in order to improve the patient flow in an outpatient clinic....

Background: Transient Ischaemic Attacks (TIA) should be treated as a medical emergency. While high-risk TIAs have higher stroke risks than low-risk patients, there is an inherent limitation to this risk stratification, as some low-risk patients may h...

Since its inception in 1986, the contents of the National Health and Morbidity Survey (NHMS) have been periodically updated to support emerging health data needs for evidence-based policy and program development. In 2018, the healthcare demand questi...

Business Process Redesign (BPR) is a fundamental approach to enhancing efficiency, compliance, and digital transformation in public sector operations. Despite extensive theoretical advancements, its application in real-world settings remains limited....

Digital transformation offers transformative potential for public service delivery, yet many local administrative organizations (LAOs) in Thailand struggle with integrating digital tools effectively into their workflows. This study investigates the i...

The sustainable development of urban communities has attracted widespread attention from all sectors. So, the question regarding how to promote sustainable development in communities has become an important issue that warrants consideration and resea...

The number of seniors rises worldwide. The lockdown of public institutions caused by COVID-19 influenced the lives of many of them. In the new reality, owners and managers of public spaces need to rethink the way they provide their services, and rede...

The healthcare industry is confronted with the challenge to offer an increasing variety of healthcare services while in the meantime controlling rapidly increasing healthcare costs. Mass customization has been proven to be an effective strategy to fu...

The Health Service Executive Ireland model of care for elective surgery supports the delivery of elective surgical care in achieving both process and clinical outcomes. This project was conducted in the Orthopaedic Department. Following an outpatient...

Literature on climate services presents a large diversity of different services and uses. Many climate services have ‘usability gaps’: the information provided, or the way it is visualized, may be unsuitable for end users to inform decisi...

At the EU level, an increasing number of resources are being invested in an attempt to provide better public services through the use of Information and Communication Technology (ICT). While new tools are being designed and implemented, a shift from...

Assessing ecosystem service values of urban parks can promote understanding of urban green space protection and management. In this study, ecosystem services of air quality purification from 40 sample parks with different areas and land cover composi...

In the work presented herein, the structural integrity of polymeric functional components made of Nylon-645 and Polylactic acid (PLA) produced by additive manufacturing (Fused Deposition Modelling, FDM) is studied. The PLA component under study was s...

It is essential for the sustainable development of farmland landscapes to balance ecosystem service trade-offs and improve resource use efficiency during crop production. Thus, an integrative and concept-centric qualitative approach was applied by co...

Advances in sensor technology and wireless communications have made networked microsensors possible, where each sensor individually senses the environment but collaboratively achieves complex information gathering and dissemination tasks. These netwo...

Coercion of service users/patients when receiving care and treatment has been a serious dilemma for mental health services since at least the 18th century, and the debate about how best to minimise or even eradicate compulsion remains intense. Coerci...

Redesigning and retrofitting cities so they become complex systems that create ecological and cultural–societal health through the provision of ecosystem services is of critical importance. Although a handful of methodologies and frameworks for...

The lockdowns caused by the COVID-19 pandemic between 2020 and 2021 resulted in a substantial increase in e-commerce purchases, with the consequent growth of logistics services. Thus, this paper is aimed at studying the effects of the pandemic on the...

Purpose: In Ireland, the complex needs of people with Spina Bifida and/or Hydrocephalus (SB and/or H) are treated across primary care and tertiary specialist services. Traditionally, there has been much variation in how primary care services are deli...

The aging transformation of digital health services faces issues of how to distinguish influencing factors, redesign services, and effectively promote measures and policies. In this study, in-depth interviews were conducted, and grounded theory appli...

Healthy social and emotional development and longer-term outcomes for children are shaped by factors across the multiple levels (micro, meso, exo, macro) of a child’s environment. By employing a novel systems science and participatory approach,...

Supply chain and logistics management is of tremendous importance for multinational organizations. Logistics Service Providers (LSPs) provide logistics services and smooth logistics operations between suppliers, manufacturers, distributors, and custo...

There is growing acceptability in redesigning jobs to achieve goals and objectives nowadays. Employees who indulge in exploiting and exploring opportunities for the business tend to craft their jobs, which can help to enhance business performance. Th...

Lung cancer is the leading cause of cancer death in Canada. The organization of health care services is central to the delivery of accessible, high-quality medical care and may be one factor that influences patient outcome. An exciting opportunity ar...

Although many land-use patterns have been established to restore vegetation and eliminate poverty in the karst area in southwest China, the ecosystem services (ESs) of these patterns are still not fully understood. To compare the differences in seven...

Background: Digital transformation is increasingly present in modern logistics, especially in the context of sustainability and circularity pressures. The integration of technologies such as Internet of Things (IoT), Radio Frequency Identification (R...

The increasing prevalence of chronic conditions and multimorbidity poses great challenges to healthcare systems. As patients’ engagement in self-managing their chronic conditions becomes increasingly important, eHealth interventions are a promi...

Space and shape is one of the geometry topics that should be mastered by students and require proper teachers’ Mathematics Content Knowledge (MCK) for teaching to avoid misconception. This study aimed at developing a constructive conceptual fra...

Built environment professionals must solve urgent and complex problems related to mitigating and adapting to climate change and biodiversity loss. Cities require redesign and retrofit so they can become complex systems that create rather than diminis...

Information and Communications Technology (ICT) network readiness competency improves service quality and provides efficient service in implementing successful e-governments. By confirming ICT network readiness of e-governments, it must be redesigned...

The use of the Internet to develop new technologies has generated a considerable change in teaching and student learning in higher education. The pandemic caused by COVID-19 has forced universities to switch from face-to-face to online instruction. F...

Medical students are at increased risk for psychological morbidity but the majority of those with mental health problems do not seek professional care. We aimed to uncover the viewpoints of medical students regarding barriers and facilitators to usin...

The broad use ofWireless Sensor Networks (WSN) in various fields have resulted in growing demand for advanced data collection and querying mechanisms embedded in the sensor node. Sensor Web Services (SWS) have recently emerged as a promising tool to...

One of the biggest challenges in managing the food sector during a pandemic crisis is sustaining a robust food security system and adopting the right strategies in correlating the consumers’ needs and requirements with those of food safety, the...