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14,857 Results Found

  • Article
  • Open Access
5 Citations
3,209 Views
30 Pages

Railway Cloud Resource Management as a Service

  • Ivaylo Atanasov,
  • Dragomira Dimitrova,
  • Evelina Pencheva and
  • Ventsislav Trifonov

24 April 2025

Cloud computing has the potential to accelerate the digital journey of railways. Railway systems are big and complex, involving a lot of parts, like trains, tracks, signaling systems, and control systems, among others. The application of cloud comput...

  • Article
  • Open Access
13 Citations
4,350 Views
14 Pages

Obesity constitutes one of the main modifiable risks of developing cardiovascular disease. In the UK, in 2016, 30% of the adult population were obese (30% of females and 29% of males). Community pharmacies are ideally situated to offer weight managem...

  • Article
  • Open Access
2 Citations
6,508 Views
15 Pages

Service management—the entirety of activities undertaken by an organization to design, plan, deliver, operate, and control information technology (IT) services offered to stakeholders—has long been applied successfully by the government a...

  • Article
  • Open Access
4 Citations
2,105 Views
19 Pages

A Secure Data Flow Forwarding Method Based on Service Ordering Management

  • Jingxu Xiao,
  • Chaowen Chang,
  • Ping Wu,
  • Yingying Ma and
  • Zicong Lu

9 December 2022

The transmission of data flows in current networks is in a scattered and disordered state, which makes it difficult to effectively discover and defend against network attacks in a timely manner, while network managers lack the tools for the secure an...

  • Article
  • Open Access
16 Citations
13,868 Views
29 Pages

25 January 2023

Various strategic plans compiled by the local levels of government seek to advance the need to integrate strategic planning frameworks and improve service delivery and related content through the application of performance management tools. From the...

  • Article
  • Open Access
8 Citations
4,390 Views
33 Pages

Integrated Framework of Growth Management for Identification of Service Innovation Levels and Priorities

  • Jingxiao Zhang,
  • Haiyan Xie,
  • Hui Li,
  • Rose Timothy,
  • Si Pu,
  • Quanxue Deng and
  • Weixing Jin

17 September 2018

Growth management depends on an accurate understanding of an organizations’ current situation within the market in which it operates. Literature indicates that there is still inefficiency in quantitatively diagnosing the driving factors of serv...

  • Article
  • Open Access
5 Citations
4,519 Views
10 Pages

31 August 2019

The Finnish health and social care sector is currently undergoing numerous reforms. These reforms involve novel demands regarding the role of steering, decision-making, and management in health and social services. This article sheds light on some of...

  • Article
  • Open Access
964 Views
25 Pages

The PCAOB’s 2006 Tax Service Restrictions and Earnings Management

  • Matthew Notbohm,
  • Xiaoli Guo and
  • Adrian Valencia

In 2006, the PCAOB implemented new restrictions on the auditor provision of some tax and contingent fee services provided to issuer audit clients. These restrictions were implemented to reduce auditor conflicts of interest inherent when the auditor p...

  • Article
  • Open Access
26 Citations
6,714 Views
28 Pages

16 April 2021

Management of successful IT projects in a sustainable manner is influenced by numerous factors. Organizational awareness of the necessity of engaging all project stakeholders is an important issue that helps in meeting project sustainable development...

  • Review
  • Open Access
20 Citations
22,713 Views
23 Pages

An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices

  • João Serrano,
  • João Faustino,
  • Daniel Adriano,
  • Rúben Pereira and
  • Miguel Mira da Silva

5 March 2021

Information technology (IT) service management is considered a collection of frameworks that support organizations managing services. The implementation of these kinds of frameworks is constantly increasing in the IT service provider domain. The main...

  • Article
  • Open Access
7 Citations
6,599 Views
15 Pages

26 May 2022

The catering market in Poland, especially in such areas as the Old Town in Gdańsk, is constantly developing, and in recent years there has been a great development in gastronomic offerings; therefore, the potential in this sector is significant....

  • Article
  • Open Access
6 Citations
4,250 Views
22 Pages

27 September 2022

Relationship management capability is a significant factor in promoting a firm’s service innovation performance. Although there is a rich body of study on the role of relationship management capability in performance of firms, scant attention h...

  • Article
  • Open Access
12 Citations
3,229 Views
30 Pages

31 October 2023

Modern computing environments, thanks to the advent of enabling technologies such as Multi-access Edge Computing (MEC), effectively represent a Cloud Continuum, a capillary network of computing resources that extend from the Edge of the network to th...

  • Article
  • Open Access
11 Citations
2,951 Views
25 Pages

5 March 2021

Various factors like climate change and population increase have limited water management evaluation. In South Korea particularly, although the management of water quality and water quantity has recently been integrated, a comprehensive policy has no...

  • Article
  • Open Access
26 Citations
7,732 Views
15 Pages

Talent management (TM) is a fundamental issue for both private and public sector companies. This study analyzes the impact of TM on service performance (SP) and the mediating role of affective organizational commitment (AOC). We analyze a sample of 1...

  • Article
  • Open Access
12 Citations
6,617 Views
27 Pages

A Service-Oriented Middleware for Integrated Management of Crowdsourced and Sensor Data Streams in Disaster Management

  • Luiz Fernando F. G. de Assis,
  • Flávio E. A. Horita,
  • Edison P. de Freitas,
  • Jó Ueyama and
  • João Porto De Albuquerque

24 May 2018

The increasing number of sensors used in diverse applications has provided a massive number of continuous, unbounded, rapid data and requires the management of distinct protocols, interfaces and intermittent connections. As traditional sensor network...

  • Article
  • Open Access
10 Citations
4,706 Views
13 Pages

Runtime Management of Service Level Agreements through Proactive Resource Provisioning for a Cloud Environment

  • Sehrish Nadeem,
  • Noor ul Amin,
  • Sardar Khaliq uz Zaman,
  • Muhammad Amir Khan,
  • Zulfiqar Ahmad,
  • Jawaid Iqbal,
  • Ajab Khan,
  • Abeer D. Algarni and
  • Hela Elmannai

By leveraging the Internet, cloud computing allows users to have on-demand access to large pools of configurable computing resources. PaaS (Platform as a Service), IaaS (Infrastructure as a Service), and SaaS (Software as a Service) are three basic c...

  • Article
  • Open Access
19 Citations
10,725 Views
17 Pages

Sustainable Water Infrastructure Asset Management: A Gap Analysis of Customer and Service Provider Perspectives

  • Sangjong Han,
  • Hwankook Hwang,
  • Seonghoon Kim,
  • Gyu Seok Baek and
  • Joonhong Park

29 September 2015

The ultimate goal of urban water infrastructure asset management may be sustainable water supply with satisfaction for customers. In this work, we attempted to evaluate the gaps between the perspectives of customers and service providers in Korea’s w...

  • Article
  • Open Access
1 Citations
926 Views
22 Pages

15 April 2025

Global demand for ecosystem services like food and clean water is increasing, and it is crucial to economically value these services for the purposes of environmental conservation, land-use planning, and the implementation of green taxes. Focusing on...

  • Review
  • Open Access
8 Citations
4,971 Views
32 Pages

Gamification in IT Service Management: A Systematic Mapping Study

  • Manuel Trinidad,
  • Elena Orta and
  • Mercedes Ruiz

9 April 2021

Despite the benefits of adopting IT Service Management (ITSM) reference models, such initiatives do not always produce the expected results. The research literature in this area concludes that motivation, engagement, skills, experience, performance a...

  • Article
  • Open Access
2 Citations
6,593 Views
19 Pages

Sustainable Food Waste Management in Food Service Establishments in Relation to Unserved Dishes

  • Marzena Tomaszewska,
  • Beata Bilska,
  • Agnieszka Tul-Krzyszczuk and
  • Danuta Kołożyn-Krajewska

2 August 2024

The problem of food waste in food service is recognized in the scientific community. A reduction in this phenomenon is necessary for the sustainable development of the food service industry. However, the issue of the influence of various characterist...

  • Article
  • Open Access
10 Citations
4,340 Views
22 Pages

10 June 2022

(1) Background: A charity thrift store commonly takes on employees with disabilities, but such a business model creates many challenges to overcome, as will be described. This research focuses on the satisfaction of such individuals taking service-le...

  • Article
  • Open Access
22 Citations
8,779 Views
14 Pages

23 November 2018

Service organizations use quality management systems as a part of their overall strategies to improve business processes and operations management. Nevertheless, how quality management components lead to improvement and whether task conflicts influen...

  • Article
  • Open Access
19 Citations
4,219 Views
36 Pages

The Effect of O2O Retail Service Quality in Supply Chain Management

  • Bimal Kumar Sett,
  • Bikash Koli Dey and
  • Biswajit Sarkar

11 October 2020

The present study focuses on a single-vendor, single-buyer supply chain model for a single type of product with upgraded service provided to the buyer by the vendor. Vendors often increase their profit by providing a lower quality of a particular pro...

  • Article
  • Open Access
4 Citations
4,728 Views
24 Pages

Sustainable Water Service Tariff Model for Integrated Watershed Management: A Case Study in the Ecuadorian Andes

  • Fernando Granda-Aguilar,
  • Holger Manuel Benavides-Muñoz,
  • Juan Arteaga-Marín,
  • Priscilla Massa-Sánchez and
  • Pablo Ochoa-Cueva

26 June 2024

This study addresses the financial sustainability challenge of integrated watershed management (IWM) in regions with inadequate water service tariffs. A novel water service tariff model is proposed, incorporating supply costs, water loss reduction in...

  • Article
  • Open Access
3 Citations
1,824 Views
23 Pages

10 September 2024

Our research area concerns the development of an intelligent e-service system to help manage multimodal transportation processes. To better respond to the requirements of sustainable development, we encourage the development of multimodal cargo trans...

  • Article
  • Open Access
1,277 Views
27 Pages

QoS-Effective and Resilient Service Deployment and Traffic Management in MEC-Based Crowd Sensing

  • Zhengzhe Xiang,
  • Fuli Ying,
  • Hao Yan,
  • Zengwei Zheng,
  • Yufei Zhang and
  • Yueshen Xu

8 May 2025

The rapid development of Multi-access Edge Computing (MEC) technology is transforming traditional platform services and enabling realization of the mMTC vision of 5G networks. MEC allows computational tasks to be offloaded to devices at the network e...

  • Article
  • Open Access
20 Citations
7,745 Views
23 Pages

Organizational Culture: The Key to Improving Service Management in Industry 4.0

  • Shuo-Fang Liu,
  • Yao-Jen Fan,
  • Ding-Bang Luh and
  • Pei-Shan Teng

3 January 2022

Industry 4.0 can enhance the operational efficiency of the supply chain, but the current research mainly focuses on analytics and smart things. Many companies integrate their organizations more closely with data by adopting Industry 4.0, but this stu...

  • Article
  • Open Access
2 Citations
3,409 Views
24 Pages

Transparency, Governance, and Public Service Management: Challenges of Citizen Participation in Ecatepec de Morelos

  • Alan Jesús Torres-Sandoval,
  • María Elena Tavera-Cortés,
  • Marco Aurelio Acevedo-Ortiz and
  • Yolanda Donají Ortiz-Hernández

16 April 2025

Innovation in public sector management is essential for improving service delivery and strengthening citizen trust. However, in highly populated municipalities with budgetary constraints, such as Ecatepec de Morelos, administrative opacity and ineffi...

  • Article
  • Open Access
20 Citations
5,499 Views
22 Pages

15 November 2019

Forest managers need access to targeted scientific information about the impacts of climate change in order to adapt to climate change. Vulnerability assessments address this need and are common across a range of disciplines and geographies; however,...

  • Article
  • Open Access
1 Citations
3,492 Views
19 Pages

22 July 2022

In order to meet the dynamic mental health needs of college students, it is important to promote quality mental health services and to improve the development view of college students’ mental health. This paper uses a knowledge management metho...

  • Article
  • Open Access
9 Citations
2,920 Views
19 Pages

11 November 2022

Growing environmental concerns, as well as market competitiveness, are inciting manufacturers to optimize the performance of their products throughout their entire lifecycle. To address these objectives, manufacturing, field service engineering and c...

  • Abstract
  • Open Access
1,503 Views
1 Page

A Decision Support System for Sustainable Forest Management and Ecosystem Service Provisioning at the Enterprise Scale

  • Timothy Thrippleton,
  • Clemens Blattert,
  • Reinhard Mey,
  • Jürgen Zell,
  • Esther Thürig and
  • Janine Schweier

Forest management is becoming increasingly complex due to increasing demands in ecosystem service provisioning and future climate change impacts. For a sustainable forest management, scientifically well-founded decision support is therefore urgently...

  • Article
  • Open Access
37 Citations
10,094 Views
25 Pages

Marketing Performance Sustainability in the Jordanian Hospitality Industry: The Roles of Customer Relationship Management and Service Quality

  • Jassim Ahmad Al-Gasawneh,
  • Khalid N. AlZubi,
  • Marhana Mohamed Anuar,
  • Siti Falindah Padlee,
  • Adnan ul-Haque and
  • Jumadil Saputra

12 January 2022

This study examines the mediating role of service quality between customer relationship management (CRM) performance dimensions and the marketing performance of Jordanian hotels using resource-based view theory and contingency theory. A self-administ...

  • Feature Paper
  • Article
  • Open Access
4 Citations
3,262 Views
27 Pages

22 January 2023

Research on forest ecosystem service (ES) assessments is currently a topic of much interest in forest ecology combined with geography. Forests are the mainstay of terrestrial ecosystems and provide a wide range of welfare supports for humans. Pinus m...

  • Feature Paper
  • Article
  • Open Access
3,046 Views
23 Pages

The role of clinical trials cannot be ignored due to its contribution to innovative treatment, therapies, and drug development in promoting quality service delivery. We investigated and explored the management aspect of clinical trials and its impact...

  • Article
  • Open Access
11 Citations
3,217 Views
16 Pages

Location-Based Optimized Service Selection for Data Management with Cloud Computing in Smart Grids

  • Sivapragash C.,
  • Sanjeevikumar Padmanaban,
  • Hossain Eklas,
  • Jens Bo Holm-Nielsen and
  • R. Hemalatha

27 November 2019

To maximize the utilization, reliability and availability of power resources, some distribution strategy has to be implemented, which is possible nowadays with the support of modern information technologies (IT). To further develop power utilization,...

  • Article
  • Open Access
2 Citations
4,658 Views
20 Pages

24 December 2024

Simulation-based learning environments such as virtual reality (VR) can be promising to help pre-service teachers develop kindergarten-specific classroom management strategies. However, the successful integration of VR in higher education is impeded...

  • Review
  • Open Access
27 Citations
5,273 Views
17 Pages

Can Existing Estimates for Ecosystem Service Values Inform Forest Management?

  • Alexandra Müller,
  • Thomas Knoke and
  • Roland Olschewski

6 February 2019

This paper aims at analyzing whether existing economic value estimates for forest ecosystem services (ES) might be transferred and used for valuation purposes elsewhere, and whether these data are appropriate for application in forest management. Man...

  • Article
  • Open Access
2,886 Views
15 Pages

Research on actuarial risk management practices (ARMP) and insurance firm performance has revealed inconsistent results. Therefore, a mediating factor such as innovation is needed to bridge between them. Studies exploring the relationship between ARM...

  • Article
  • Open Access
10 Citations
6,295 Views
23 Pages

Factors Affecting Perceived Effectiveness of Multigenerational Management Leadership and Metacognition among Service Industry Companies

  • Yoshiki B. Kurata,
  • Ardvin Kester S. Ong,
  • Christienne Joie C. Andrada,
  • Mariela Nicole S. Manalo,
  • Errol John Aldrie U. Sunga and
  • Alvin Racks Martin A. Uy

25 October 2022

Workforce management has always been an essential consideration by businesses worldwide to improve organizational efficiency. The measurement of diversified labor present in modern Philippine companies has never been viable as generational and cultur...

  • Article
  • Open Access
31 Citations
12,128 Views
26 Pages

8 July 2016

This paper describes our conceptual framework of closed-loop lifecycle information sharing for product-service in the Internet of Things (IoT). The framework is based on the ontology model of product-service and a type of IoT message standard, Open M...

  • Article
  • Open Access
7 Citations
3,572 Views
16 Pages

Advanced Pressure Management for Sustainable Leakage Reduction and Service Optimization: A Case Study in Central Chile

  • Andrés Ortega-Ballesteros,
  • Francisco Iturriaga-Bustos,
  • Alberto-Jesus Perea-Moreno and
  • David Muñoz-Rodríguez

30 September 2022

The central part of Chile has been in severe unprecedented drought for more than ten years, becoming a water-stressed area. ESVAL, one of the main water utilities in the Chilean water sector, is responsible for delivering potable water to the populat...

  • Article
  • Open Access
3 Citations
3,360 Views
18 Pages

3 July 2023

The United Nations has established 17 Sustainable Development Goals (SDGs) as a global initiative to achieve a more sustainable future. Within these goals, SDG16 emphasizes the significance of sustainable public sector management, which profoundly in...

  • Article
  • Open Access
1 Citations
2,716 Views
22 Pages

29 October 2022

In this research, the target is to create a “Service Performance Index” for food order mobile applications. In order to create the index, a structural equation model is developed. Then the coefficients which are obtained from the model ar...

  • Article
  • Open Access
2 Citations
7,466 Views
11 Pages

31 July 2024

Working capital management is critical because it affects a company’s profitability, liquidity, and investment decisions, all of which have an impact on financial performance. As a result, effective and efficient working capital management is a...

  • Article
  • Open Access
4,891 Views
26 Pages

Organizational Commitment and Administrative Management in Public Service Delivery: Evidence from an Emerging Governance Context

  • Fabricio Miguel Moreno-Menéndez,
  • Uldarico Inocencio Aguado-Riveros,
  • Mohamed Mehdi Hadi-Mohamed,
  • Ruben Darío Tapia-Silguera,
  • Manuel Silva-Infantes,
  • José Francisco Vía y Rada-Vittes,
  • Luis Ángel Huaynate-Espejo and
  • Vicente González-Prida

16 June 2025

This study examines the relationship between organizational commitment and administrative management within a public service institution operating in an emerging governance context. Grounded in the three-component model of organizational commitment (...

  • Article
  • Open Access
7 Citations
4,673 Views
37 Pages

9 February 2024

Although there have been some studies on the success factors for IT software projects, there is still a lack of coherent research on the success factors for IT service projects. Therefore, this study aimed to identify and understand the factors and t...

  • Article
  • Open Access
975 Views
20 Pages

29 August 2025

Against the backdrop of ongoing degradation of ecosystem services and the increasing demand for sustainable development, the scientific delineation of ecological management zones has become a critical means by which to balance human wellbeing and eco...

  • Article
  • Open Access
6 Citations
3,901 Views
19 Pages

A Smart City Economy Supported by Service Level Agreements: A Conceptual Study into the Waste Management Domain

  • Cathryn Peoples,
  • Parag Kulkarni,
  • Kashif Rabbani,
  • Adrian Moore,
  • Mohammad Zoualfaghari and
  • Israr Ullah

The full potential of smart cities is not yet realized, and opportunities continue to exist in relation to the business models which govern service provision in cities. In saying this, we make reference to the waste services made available by council...

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