WeChat Official Accounts (WOAs)—a feature of WeChat—are thriving. However, studies on travel-related WOAs remain scarce and lack depth. This study aimed to identify the factors that influence usage intentions and travel intentions in rega...
Understanding users’ continued usage intentions for online learning applications is significant for online education. In this paper, we explore a scale to measure users’ usage intentions of online learning applications and empirically inv...
Provincial mobile government service platforms, represented by ‘Zheliban’ and ‘Yueshengshi’, have transformed the traditional way governments provide public services to citizens. Maintaining user engagement with these platform...
This study presents features of location-based services (LBS) that influence usage intentions in users and the moderating effects of innovativeness for LBS in sustainable mobile-related industries. As LBS attributes, this study identifies location aw...
30 April 2021
The purpose of this study is to verify the influence of internet usage frequency on women’s fertility intentions and to examine the mediating effects of gender role attitudes, under the influence of internet usage frequency that affects women’s ferti...
The current body of literature indicates a growing trend of discontinuous usage intentions among users of social media platforms. While several factors affecting discontinuous usage intentions have been explored in previous research, the specific fac...
As a typical model of urban green and sustainable micro-transportation, shared electric bicycles play a crucial role in short and medium-distance travel as well as in connecting with public transportation. To respond to the national concept of low-ca...
This research explores the factors that influence students’ continuous usage intention regarding online learning platforms from the perspectives of social capital, perceived usefulness, and perceived ease of use. The questionnaire survey method was u...
Electric bikes (E-bikes), recognized as a convenient and sustainable mode of transportation, have gained widespread adoption among urban residents. In order to regulate the e-bike industry, China introduced the “Safety Technical Standards for E...
Blockchain is considered one of the key technologies that can accelerate the Industrial Revolution 4.0. The intention to use Blockchain can still be improved in several ways, and how users perceive Blockchain is likely to be influenced by how well th...
Social media is the main channel that teenagers use to exchange information. The purpose of this study is to construct a prediction model of school social media usage intention. To collect training data for modeling, we conducted a questionnaire surv...
12 March 2023
During COVID-19, many renowned galleries and art fairs used Virtual Reality (VR) exhibitions for art information dissemination and online displays. To avoid the risks of offline viewing of exhibitions, users can access a web-based VR exhibition platf...
Mobile social apps have experienced enormous growth as online personal networking media. Social exchange theory (for individual motivation), theories of collective action and social capital theory (for social capital) can be applied in order to under...
Despite being critical to continuous technology usage, research on remote mobile payments (m-payments) post-adoption usage has received much less attention. Furthermore, information systems usage research has traditionally been positively oriented, g...
This study focused on corporate social responsibility (CSR) to examine how retailers can distinguish themselves in the market and attain sustainability. It thus investigated the correlation between CSR, retailer equity, and consumer usage intention t...
E-commerce marketplace platforms have evolved into integral digital intermediaries that shape online transactions in competitive environments. Companies continuously endeavor to improve e-service quality, customer satisfaction, and e-trust to gain a...
BOPS (Buy Online, Pick up in Store) is a popular channel strategy that plays an important role in promoting the sustainable development of omni-channel retailing. Focusing on consumer’s sustainable usage intention of BOPS service, this paper us...
We explored the influencing factors of the usage intention of a metaverse education application platform that directly influence the optimization of its service function, improve the usage intention, and realize the promotion and application of metav...
In this digital age, technological advancements have dramatically transformed consumers′ travel behavior. Among these, social media has been identified as the most notable and popular digital platform which appeals to consumers from different culture...
The role of digital technostress and self-efficacy in digital marketing research is seldom discussed and even more rarely examined among Gen Z consumers. This study investigates the relationships between four sub-dimensions of technostress (complexit...
This study explored the conceptual constructs of consumer benefits and perceived risks of online fashion rental services (Online FRS) and their impacts on usage intention towards Online FRS. The mediating roles of perceived risks and service trust we...
Taiwan began to implement a new high school syllabus nationwide, in 2019. The Ministry of Education has also established a high school student Academic Portfolio System (APS) to collect the learning process of high school students for future universi...
Due to the outbreak of COVID-19, many people have to accept remote working. However, as COVID-19 has been effectively controlled in China, remote office services provided by enterprise social networks (ESNs) is no longer a necessary choice of users....
This study investigates how perceived value influences user satisfaction and usage intention toward AI Digital Human Advisors in digital finance, drawing on the Stimulus–Organism–Response (S–O–R) framework. Perceived value is...
Community group buying is a new retail model with broad development prospects. The community group buying model in China has brought obvious social and economic benefits. However, the continuous usage rate on some community group buying platforms is...
The “like” feature on Facebook has emerged as a commonly used paralinguistic tool for communicating, and its importance as an indication of positive feelings toward the posts of others is likely to increase. Comprehensive research is need...
Background: As online healthcare technology aims to support aging, reduce healthcare costs, and offer sustainable solutions, it is important to develop fundamental knowledge on what factors are associated with the intention to use online healthcare s...
As the usage of social media continues to grow and local governments expand their promotional efforts, more internet celebrity cities (ICCs) are emerging as popular tourist destinations. To investigate the internal mechanisms that affect tourists&rsq...
With recent breakthroughs in affective computing and AI algorithms, government chatbots are evolving from function-oriented tools to emotionally responsive agents capable of detecting, decoding, and responding to citizens’ emotional cues. This...
Nurses play a key role in healthcare but work in a highly stressful and unfriendly environment. Therefore, many medical institutions have adopted nurse healthcare management information systems for nurses to relieve symptoms of mental stress and even...
In the digital era, understanding the intention to use generative AI is critical, as it enhances productivity, transforms workflows, and enables humans to focus on higher-value tasks. Drawing upon the unified theory of acceptance and use of technolog...
Digital transformation is essential to financial sustainable development. Since the beginning of 2020, the whole world has been under the influence of the COVID-19 pandemic, which has accelerated the pace of financial digitization. According to the p...
Purpose: Unprecedented communication features of social media noticeably reinforce the active role of consumers in the value co-creation (VCC) of offline and online brands including social media. From the consumer perspective, this study examines a c...
Governments worldwide are mandating digital tax platforms, yet little is understood about what sustains taxpayer engagement beyond legally compelled minimum use. This study extends the Technology Acceptance Model (TAM) with perceived compulsion and t...
With the accelerating ageing of the population in China, understanding older adults’ intention to continue using Community Green Open Space (CGOS) and the associated psychological pathways is of great importance for age-friendly community plann...
Several methodologies for academically exploring causality have been addressed in recent years. The decision-making trial and evaluation laboratory (DEMATEL), one of the multiple criteria decision-making (MCDM) techniques, relies on expert judgements...
Mobile payment (m-payment) enables consumers to perform their payment tasks via a mobile technology platform. In this study, we summarized, evaluated, and expanded upon the literature about m-payment usage intention by synthetically integrating the a...
With the rapid growth of Augmented Reality (AR) in e-commerce, it is necessary to conduct in-depth studies related to the integration of AR with Artificial Intelligence (AI) technology to improve personalization in product recommendations. AI and AR...
The South Korean AI market has grown significantly, yet while chatbot adoption is well-studied, sustained use remains underexplored. This study surveyed 250 financial institution chatbot users in South Korea in February 2024, using SPSS and R to inve...
As social robots become increasingly integrated into everyday life, understanding the factors that influence users’ long-term continuance intention is essential. This study investigates how various features of MOCCA, a social robot equipped wit...
E-bike sharing is considered a new mode of transport that is rapidly developing in China. In order to better understand the factors affecting the intention to use e-bike sharing, this study is based on the theory of planned behavior (TPB) and the tec...
As generative AI services become increasingly integrated into consumer decision making, concerns have grown regarding their influence on consumer autonomy—the extent to which individuals retain independent control over AI-assisted decisions. Al...
Ecolabel products are one approach towards environmental sustainability. Ecolabel programs have been socialized by governments all over the world to reduce environmental harm caused by the daily life cycles of the products that citizens use. The pres...
In this study, we examined the influence of users’ experiences with the unified payments interface (UPI) system on the usage behavior of central bank digital currency (CBDC) in India. Our research developed a novel conceptual framework that inv...
VR technology is increasingly being integrated into daily life, with virtual book communities emerging as novel platforms for immersive reading and interaction. This study investigates how internal and external factors jointly influence users’...
12 November 2022
The COVID-19 pandemic has produced a far-reaching influence on higher education and the teaching activities of teachers in Chinese universities. The intentions of teachers in universities for using the micro-lecture, one of the educational informatio...
In recent years, there has been a phenomenal proliferation of multifunctional fitness apps (MFAs), many of which are deeply ingrained into modern daily life as an aid to trace, manage, and improve users’ health and fitness. With technological advance...
This research aimed to determine the influence of human–computer interaction usability on the behavioral intention and self-reported continued usage intentions of e-commerce applications. Moreover, it investigated the moderating role of trust i...
New business models integrated with technological advances like online food ordering platforms have been increasingly prevalent and are believed to bring significant value to customers. This study applied the theory of planned behaviour (TPB) to exam...
20 October 2020
With the popularity of the health and wellness trend in recent years, smartphone fitness applications have become more and more popular. Thus, this study explored factors affecting the behavioral intention to use and the actual usage behavior of smar...
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