2.1. Usage Intention
The concept of intention originally stems from the field of psychology, where it denotes an individual’s subjective inclination triggered by external stimuli, which in turn motivates specific behavioral responses. Eagly [
21] conceptualizes intention as a distinct cognitive activity separate from intrinsic attitudes, reflecting an individual’s conscious planning and preparedness for a given behavior. In the Theory of Planned Behavior (TPB), Ajzen [
22] further posits that behavioral intention constitutes the immediate antecedent of action, with its strength being positively correlated with the likelihood of actual behavior. Within the domain of technology adoption, usage intention has emerged as a pivotal construct for evaluating whether users are willing to try, adopt, and continue utilizing a technological solution. This construct is extensively applied in the Technology Acceptance Model (TAM) and its extended frameworks, where it is typically defined as an individual’s subjective predisposition and future-oriented willingness to accept and engage with a product, service, or system. Influencing factors of usage intention can be broadly categorized into internal (e.g., perceived usefulness and perceived ease of use) and external (e.g., social influence and environmental support) dimensions. The empirical findings by Wang and Shin [
23] demonstrate that in the context of metaverse-based educational platforms, personalized learning, situational pedagogy, and social influence all exert significant positive effects on users’ usage intention.
In digital environments, usage intention not only predicts the initial acceptance of emerging technologies, but also closely relates to sustained user engagement. This is particularly evident in applications involving immersive technologies, where factors such as perceived experience, interactive convenience, and social participation form critical antecedents to the formation of usage intention. In the present research context, usage intention is examined specifically within the application environment of VR digital libraries. By leveraging immersive VR technologies, VR libraries construct three-dimensional knowledge service spaces that encompass core functionalities of traditional libraries—such as document retrieval, collection browsing, personalized recommendation, and interactive learning—while significantly expanding users’ information acquisition and reading experiences through spatial navigation, multimodal interaction, and avatar-based social engagement. Compared to conventional web-based digital libraries, VR libraries emphasize spatial reading and immersive information retrieval, which more effectively enhance users’ perceived value and motivational readiness for platform adoption. Accordingly, this study defines usage intention as the user’s subjective psychological expectation and behavioral tendency to access, use, and continuously engage with digital library services in a virtual reality environment, driven by evaluations of both functional affordances and affective experiences of the platform.
2.2. External Influences
The concept of task–technology fit (TTF) was first introduced by Goodhue and Thompson [
24], who identified task, technology, and fit as the three foundational components of the model. In this framework, task refers to the set of actions undertaken by an individual during the transformation of inputs into outputs through the use of an information system, while technology encompasses computer-based systems including hardware, software, data, and associated user support services such as training and documentation. As the model has evolved, scholars have provided varying interpretations of TTF. Dishaw [
25] defined TTF as the degree of alignment between the functional capabilities of an information technology system and the requirements of user tasks. Gebauer [
26] further conceptualized TTF as a diagnostic instrument for assessing whether a given information system adequately meets user demands, positively influencing the effectiveness of systems such as group support systems and management support systems. In the context of digital libraries, typical user tasks include information retrieval, knowledge construction, and interactive learning. Accordingly, a virtual reality system must accommodate these task requirements in its operational mechanisms, presentation logic, and interactive pathways to effectively stimulate user motivation for engagement. The alignment between VR system functionalities and task expectations is therefore critical to driving users’ willingness to adopt and continuously use the platform.
Concurrently, the Innovation Diffusion Theory (IDT) provides a cognitive perspective that complements TTF by emphasizing the importance of perceived technological attributes in adoption and diffusion processes. According to Rogers [
27], an individual’s decision to adopt an innovation is influenced by their subjective perceptions of five key attributes: relative advantage, compatibility, complexity, trialability, and observability. These attributes are shaped not only by the inherent structural characteristics of the technology, but also by its perceived fit during actual use. In practical terms, when a VR-based digital library system is well-aligned with users’ core tasks—such as search, reading, and knowledge management—it enhances users’ perceptions of its relative advantage, fosters greater compatibility with prior experience, and reduces both complexity and uncertainty during usage. This dynamic illustrates how TTF can serve to amplify the five dimensions of IDT, thus facilitating the formation of usage intention. Based on TTF’s emphasis on task support and IDT’s focus on user perception, this study proposes the following hypotheses:
H1. External technological and social factors within the virtual community have a positive effect on usage intention.
H1a. Technology–task fit has a positive effect on usage intention.
Based on the previous discussion on the influence of technical factors on users’ willingness to use, this paper further introduces a social psychology perspective, focusing on how social norms influence users’ adoption of virtual communities through “peer recommendation”. According to the Theory of Planned Behavior (TPB), an individual’s behavioral intention is not only influenced by their own attitudes, but also by the perceived expectations of significant others. In virtual environments, such subjective norms are often manifested in the form of peer recommendations, i.e., suggestions or feedback on usage from family, friends, or members of the social circle. Peer recommendation, as a typical social influence mechanism, plays an important role in enhancing users’ trust and reducing the perception of uncertainty. Wang [
28] found that compared to expert recommendations, acquaintance recommendations are more likely to inspire users’ trust and adoption motivation. In addition, when a majority of people in a social network recommend and use a certain technology at the same time, a “herd effect” is formed, and more users are motivated to follow through social pressure [
29]. On the new platform of virtual reality digital libraries, the complexity of the technology interface and the limited experience of users make it easy to generate uncertainty. Peer recommendation not only provides empirical references, but also reduces users’ risk perception regarding the platform through the emotional trust mechanism, and enhances their willingness to adopt. Therefore, combining the path logic of TPB and SCT, this paper proposes the following hypothesis:
H1b. Peer recommendation has a positive effect on usage intention.
In addition to social influences, users’ perceived risks in evaluating new technologies are also important negative variables affecting their behavioral intentions. TAM and its extended model include perceived risks as one of the external inhibitors explaining users’ hesitations and reservations when confronted with new platforms. Among them, privacy and security risk is particularly critical, and this usually refers to problems such as identity theft and property loss caused by the leakage, misuse or unauthorized access of personal information and behavioral data. In highly interactive virtual reality environments, users are often required to provide account information, behavioral records, and even facial and movement data to enable immersive experiences and content recommendations. Such high-intensity data exposure inevitably triggers privacy anxiety. The study points out that data leakage, system vulnerability, and permission issues in data sharing are the core factors leading to decreases in users’ sense of security [
30,
31,
32]. Miyazaki [
33] found that when users perceive privacy risks in a platform, their willingness to participate and adopt significantly decreases. From the perspective of Innovation Diffusion Theory (IDT), privacy risks also weaken users’ perceptions of the system’s comparative advantage and compatibility, while increasing the perception of complexity, which further depresses the motivation to use. Therefore, privacy and security risk is not only a negative belief variable in technology adoption, but also a mode of cognitive resistance. Based on this, this paper proposes the following hypotheses:
H1c. Privacy and security risk has a negative effect on usage intention.
With the widespread proliferation of concepts such as VR, AR, and “meta-universe”, immersion has re-emerged as a central variable of academic and practical interest. As early as the 1990s, Slater [
34] pointed out that immersion is a capability determined by the properties of a system, which can trigger the user’s sense of presence by means of immersive displays, interaction mechanisms, and sensory overlays. Since then, a large number of studies have explored the components and behavioral impacts of immersive experiences from technical, psychological and perceptual dimensions [
35].
Immersion is not only an enveloping experience of sensory input, but it also reflects the psychological state of “being there” that users feel in virtual environments. Norton et al. [
36] suggested that immersion can be quantified by indicators such as sensory range and attention span, and Varlamov [
37] pointed out that a high level of immersion may also cause changes in body perception, emphasizing the impact of immersion technology on the cognitive system. Varlamov pointed out that a high level of immersion may also cause changes in body perception, emphasizing the impact of immersion technology on the cognitive system. In VR digital libraries, users need to complete information retrieval, reading and interactive learning through immersive technology, and the depth of their immersion experience is not only affected by the system performance, but also directly related to the degree of their psychological participation and cognitive input. Therefore, this paper defines the perception of immersion as the comprehensive manifestation of the sense of presence and concentration experienced by users in the VR environment. According to Innovation Diffusion Theory (IDT), the user’s acceptance of a new technology depends largely on his or her subjective perception, especially emotional involvement and cognitive immersion. When the sense of immersion is strong, users are more likely to generate positive emotions and value judgments, thus enhancing the motivation and willingness to continue using. Based on this, the following hypotheses are proposed:
H1d. Perceived immersion of VR has a positive effect on usage intention.
2.3. Internal Influences
When exploring the factors affecting users’ willingness to use, in addition to external technical attributes and social influence mechanisms, users’ own psychological motivations should not be ignored. As a typical online community platform, user behavior in virtual book communities is often driven by internal psychological mechanisms such as self-expression and emotional connection. Therefore, this paper introduces two key variables, “self-expression” and “emotional resonance”, to explore their role in the formation of willingness to use.
Originally proposed by Rheingold [
38], virtual communities are defined as social aggregations in which individuals exchange information, communicate emotionally, and build relationships through the Internet. Bagozzi et al. [
39] further pointed out that a virtual book community is a digital space in which users communicate, recommend, and interact with each other around their common literary interests. Among them, self-expression mainly refers to the expression of reading opinions and emotional experiences by users in the form of comments, book reviews, discussions, and so on. This kind of expression not only promotes the interaction among members, but also enhances their sense of identity and participation in the community. At the same time, emotional resonance refers to the emotional resonance formed in the interaction between users, which is essentially a collective emotional coordination mechanism [
40]. When users freely share their emotions and perceptions in a community, other members may have similar emotional reactions, which may enhance their identity and belonging, and thus promote the formation of community cohesion. Suh’s [
41] study shows that self-expression can significantly enhance members’ autonomy and sense of recovery, which in turn improves their willingness to contribute and the quality of interactions. In Zhang’s study on psychological security in virtual communities, Zhang pointed out that an increased sense of psychological security can promote members’ continuous knowledge-sharing behaviors, and an increase in such behaviors can further enhance the emotional resonance within the community [
42]. Therefore, in virtual book communities, self-expression is not only a core way to stimulate users’ intrinsic motivation, but also a key mechanism to trigger emotional resonance and enhance platform stickiness. Based on this, the following hypotheses are proposed in this paper:
H2. Psychological mechanisms within the virtual community have a positive effect on usage intention.
H2a. Virtual book forums’ self-expression has a positive effect on emotional resonance.
In virtual book communities, users’ motivation to participate is not only driven by rational cognition, but emotions and perceptual experiences also play a key role. According to the affective–cognitive–behavioral theory, emotional reaction is an important antecedent variable in the formation of behavioral intention, which can influence the individual’s evaluation of the situation, as well as their motivational arousal and behavioral choice. In the virtual community environment, users share their reading experience through book reviews, exchanges of opinions, and other forms of empathy with others. This kind of emotional synchronization experience, i.e., emotional resonance, not only enhances users’ sense of literary engagement, but also deepens their trust in and reliance on the platform. The psychological connection established by empathy is often regarded as an important foundation for users’ continued use and deeper engagement. Horng [
43] points out that users’ motivation to participate is influenced by trust, reward mechanisms, and group identity, and emotional interactions are an important vehicle for driving these factors. Jin et al. [
44] also found that users’ satisfaction and sense of belonging to a virtual community are key predictors of their intention to continue to use the platform, with emotional resonance playing an important role in mediating this. Resonance plays a mediating role in enhancing users’ psychological belonging and behavioral commitment. Therefore, emotional resonance not only reflects the capacity for emotional connection between users, but also bridges the cognitive channel between emotional experience and platform stickiness, and becomes an important psychological mechanism for promoting the intention to use. Based on this, the following hypothesis is proposed:
H2b. Emotional resonance has a positive effect on usage intention.
At the same time, users’ emotional experience in virtual book communities may be further transformed into a sense of belonging, i.e., an emotional identification with and connection to the community. According to Maslow’s hierarchy of needs theory, belonging is one of the basic social needs of human beings, and the degree of its satisfaction directly affects the behavioral patterns of individuals in a group. Baumeister [
45] further defines belonging as the dual psychological expectations of being “accepted” and “needed” in a group, emphasizing its role in the construction of community relationships. Virtual book forums’ sense of belonging refers to the emotional connection and sense of identity felt by individuals in virtual book communities. In virtual book forums, when users interact emotionally and express their values around a certain literary work, a collective emotional resonance will be generated, and this kind of empathy-driven interactive behavior will lead to the formation of a stronger community emotional connection among users, thus enhancing their sense of belonging and identity. Zhao [
46] confirmed that emotional resonance can further increase the level of belonging by enhancing trust, identity and psychological distance among members, and can promote more frequent community participation behaviors. In summary, emotional resonance is important in encouraging users to establish psychological belonging to the community. Based on this, the following hypothesis is proposed in this paper:
H2c. Emotional resonance has a positive effect on virtual book forums’ sense of belonging.
The continuity of user behavior not only depends on the improvement of external functions and the frequency of interaction, but is also rooted in their cognitive evaluation and the identity of the community. In the virtual community environment, on the basis of emotional resonance, users tend to further construct rational cognition and belonging judgments towards the community. Specifically, self-expressive behaviors in the virtual book community, such as writing book reviews, reading recommendations, and sharing emotions, not only satisfy the users’ individual needs for expression, but also provide opportunities for resonance and feedback from others in the community. This kind of self-expression behavior can be regarded as the process of users actively constructing the meaning and identity of the community. On the one hand, self-expression strengthens the individual’s emotional connection to the community, and enhances the depth and frequency of social interactions; on the other hand, it also encourages users to participate in community affairs more frequently, which enhances the sense of belonging to the group. Research has provided empirical support for this path. Wu [
47] found that users’ sense of belonging and willingness to participate in a virtual brand community were significantly enhanced through the dual interaction networks of “user–user” and “user–platform”. Dholakia [
48], from the perspective of identity, pointed out that self-expression can strengthen the identity integration of virtual communities, which in turn enhances members’ sense of belonging and behavioral commitment. This viewpoint is also reflected in the virtual book community context; members express themselves to attract the empathy of like-minded users, thus building emotional identity and community belonging through continuous interaction. In summary, self-expression is not only the starting point of individual behavior, but also the psychological motivation that promotes belonging and continuous participation. Based on this, the following hypothesis is proposed:
H2d. Virtual book forums’ self-expression has a positive effect on virtual book forums’ sense of belonging.
The role of sense of belonging in virtual book communities is becoming increasingly prominent as user participation deepens. Sense of belonging is the recognition and acceptance that users feel in the community, which can prompt short-term interactions to be transformed into continuous use behavior. According to Maslow’s hierarchy of needs theory, when the basic needs are satisfied, individuals tend to seek social contact and emotional support, and virtual communities are significant places for meeting this need. When users perceive that the platform provides valuable content, stable social relationships and interest fulfillment, they will regard it as part of their emotional belonging, which will enhance their willingness to use and platform dependence. A sense of belonging also reduces the tendency to explore alternative platforms, and increases user stickiness and loyalty. Blanchard [
49] points out that a sense of belonging significantly increases the quality of interactions and the frequency of knowledge sharing in professional virtual communities by reinforcing community norms and fostering emotional recognition among members. This belonging mechanism stimulates both the cognitive engagement and the emotional attachment of members, thus making their behavioral intentions more sustainable and proactive. Based on this, this paper proposes the following hypothesis:
H2e. Virtual book forums’ sense of belonging has a positive effect on usage intention.
2.4. Psychologically Mediated Mechanisms
Sense of belonging, as a composite psychological state integrating cognitive appraisal and affective attachment, may play a key mediating role in multiple psychological mechanism pathways. Specifically, when individuals interact with others through self-expression in virtual book communities, they tend to stimulate affective resonance, i.e., the emotional experience of empathizing with others. Such resonance not only enhances users’ emotional identification with the community culture, but also helps them to build a psychological feeling of “being accepted” and “belonging to it”. According to the affective–cognitive–behavioral theory, emotional experience can be transformed into behavioral motivation through the cognitive evaluation of the environment. In this framework, emotional resonance promotes community identity and emotional engagement, making it easier for users to form a sense of belonging, which, as an internalized perception of the meaning of the community, further translates into a stronger willingness to use. This psychological chain shows that the sense of belonging is not only an endpoint variable, but also an important bridge between users’ emotional experience and behavioral motivation. Therefore, in the path of “emotional resonance–sense of belonging–willingness to use”, sense of belonging serves as the intermediary link between emotional experience and behavioral decision-making, such that individual’s social emotion gradually precipitates into a continuous motivation to use the platform. Therefore, this study further proposes the hypothesis of the mediating effects of sense of belonging and emotional resonance in different paths, thus deepening the understanding of the intrinsic mechanism of users’ behavioral motivation.
H3. Emotional resonance and sense of belonging serve as mediating variables in the motivational pathways of user engagement in virtual book communities.
H3a. Virtual book forums’ sense of belonging positively mediates between emotional resonance and usage intention.
H3b. Emotional resonance positively mediates the relationship between virtual book forums’ self-expression and virtual book forums’ sense of belonging.
H3c. Emotional resonance positively mediates the relationship between virtual book forums’ self-expression and usage intention.