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A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (30 September 2023) | Viewed by 67080

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Special Issue Editors

Dr. Taqwa Hariguna

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Guest Editor

Department Information Systems, Universitas Amikom Purwokerto, Purwokerto 53127, Indonesia
Interests: acceptance of emerging technologies; e-business (e-commerce, e-government, e-learning); data science; structural equation model; social media marketing

Prof. Dr. Chung-Wen Hung

E-Mail Website
Guest Editor

Department of Accounting Information, Southern Taiwan University of Science and Technology, Tainan 71005, Taiwan
Interests: supply chain finance; capital market; corporate finance; enterprise resource planning

Special Issue Information

Dear Colleagues,

“Identifying the Best ICT Impact on Organization and Future Directions”

Advances in technology provide stimulation for many emerging innovative techniques to further enrich our daily life experiences. In addition, the COVID-19 pandemic has further accelerated the necessity of the transformation of all sectors. To provide a better organizational experience for our lives, an interdisciplinary approach that combines organization with technology is needed. This is a boost that organizations must expand upon to help the next generation by using technologies such as artificial intelligence or other revolutionary technologies to improve the value of the ICT domain for society and for organizations.

Considering the diversity of big data in an organization that includes structured and unstructured data, computational intelligence needs to provide confidence that data privacy and security will be guaranteed. Blockchain has gained popularity in dealing with data security because everyone can directly access information from a decentralized system. Organizations can share many learning data without a physical presence. Blockchain further promises the enhanced effectiveness of experiences such as micro-credential, gamification, and other innovative features in the ICT domain.

With reference to knowledge, much work has been done in this domain, yet significant and applicable blockchain implementation in organizations is still in its infancy. We believe that assembling a research team to develop high-quality, original research articles regarding the impact of ICT and blockchain technology is in line with the theme of this journal and will be impactful in terms of fostering advancements in global ICT.

Topics of interest include, but are not limited to, the following:

Applications of smart organization in blockchain.
Personalization and adaptivity in learning technology systems.
Empirical studies of micro-credential with blockchain technologies.
Privacy and security in learning environments.
Data protection using blockchain and artificial intelligence analytics in organizations.
Future challenges of blockchain-enabled organization technology.

Dr. Taqwa Hariguna
Prof. Dr. Chung-Wen Hung
Guest Editors

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Keywords

blockchain implementation
desentralize data
e-Business and sustainable impact
e-Government and sustainable impact
e-Learning and sustainable impact
e-Helth and sustainable impact
Information Technology for sustainable impact
ICT Applications and sustainable impact
Humans life with ICT
societies with ICT

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Published Papers (7 papers)

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Research

25 pages, 573 KiB

Open AccessArticle

Mobile Government Use and Crisis Management: The Moderating Role of Techno-Skepticism

by Sabahat Gürler, Behiye Cavusoglu, Fezile Ozdamli, Kawar Mohammed Mousa and Hüseyin Baykan

Sustainability 2024, 16(12), 4904; https://doi.org/10.3390/su16124904 - 7 Jun 2024

Viewed by 1270

Abstract

Providing user confidence in mobile government services (MGS) is essential for the success of mobile government. This study aimed to test the moderating role of techno-skepticism in the impact of crisis management on mobile government. Due to several inadequacies, citizens seem to respond negatively to the use of certain public technological services, leading them to develop a perspective of techno-skepticism. This issue has been cited in numerous scholarly studies as a critical component in the effective implementation of technological innovations. The effectiveness of digital technology in the procurement of public services is highly dependent on the perceptions and behaviors of its users. In this context, this study measured the attitudes of the participants and the connections between techno-skepticism, mobile government use, and crisis management among Northern Cyprus residents over 18 years old. The study employed a quantitative approach. A five-point Likert scale was used to collect data by modifying the survey questions to fit the scope of the study. The study participants were selected using the random sampling method to acquire data from a total of 402 citizens. The study findings revealed that techno-skepticism mediates the impact of crisis management on mobile government. As a result, techno-skepticism is a critical and decisive factor in citizens’ mobile government use, affecting its utilization frequency. Techno-skepticism was also found to play a vital role in mobile government use. The current study represents a pioneering effort in testing the moderating role of techno-skepticism in the impact of crisis management on mobile government. It also provides various contributions to theory and practice, particularly in the fields of mobile government and the use of digital technologies. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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16 pages, 899 KiB

Open AccessArticle

Examining the Antecedents of Blockchain Usage Intention: An Integrated Research Framework

by Athapol Ruangkanjanases, Eissa Mohammed Ali Qhal, Khaled Mofawiz Alfawaz and Taqwa Hariguna

Sustainability 2023, 15(4), 3500; https://doi.org/10.3390/su15043500 - 14 Feb 2023

Cited by 3 | Viewed by 2810

Abstract

Blockchain is considered one of the key technologies that can accelerate the Industrial Revolution 4.0. The intention to use Blockchain can still be improved in several ways, and how users perceive Blockchain is likely to be influenced by how well they understand the underlying theory. This study examines several important factors, namely government regulation, social influence, perceived security, and Blockchain functional benefits, to measure trust and satisfaction with relationship quality, which may influence the intention to use Blockchain. A sample of 460 people participated in the online questionnaire survey, which was then evaluated with SmartPLS 3. The findings reveal that the social influence and Blockchain functional benefits have a substantial impact on relationship quality, which further results in a positive impact on Blockchain usage intention as well. This study can serve as a reference for companies that need to consider the factors discussed in this study when implementing Blockchain technology to achieve marketing goals and generate sustainable Blockchain usage intentions. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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23 pages, 1029 KiB

Open AccessArticle

Organizational Ambidexterity as an Outcome of Quality Dimensions and Triple Helix: The Role of Technology Readiness and User Satisfaction

by Agung Budi Prasetio, Burhanuddin bin Mohd Aboobaider and Asmala bin Ahmad

Sustainability 2022, 14(21), 14237; https://doi.org/10.3390/su142114237 - 31 Oct 2022

Cited by 2 | Viewed by 2387

Abstract

Advancing times and rapidly developing technology put pressure and responsibility on the management of organizations. Organizational ambidexterity is a concept for an organization that can balance profitability with innovation and development. This study examined the relationship between the triple helix and quality dimensions on organizational ambidexterity mediated by technology readiness and user satisfaction to give management an advantage in addressing this problem. Quantitative analysis methods using PLS-SEM (Partial Least Square-Structural Equation Modeling) were employed in this study. This study was conducted in Indonesia with 425 respondents participating in the data collection, 411 of which were declared valid after filtering. The results of this study demonstrate that the role of the triple helix in developing organizational ambidexterity is very significant and that other variables, such as quality dimensions and technology readiness, also play an essential role. The framework for organizational ambidexterity presented in this study may be helpful for future research in this field. This study can be further developed for future research, especially by adding new external variables that change over time and focusing more on a specific organization. At the very least, this study is relevant for researchers and practitioners to improve business quality using the concept of the triple helix, quality dimensions, and technology readiness. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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14 pages, 64695 KiB

Open AccessArticle

A Comparative Study of Engraved-Digit Data Augmentation by Generative Adversarial Networks

by Abdulkabir Abdulraheem and Im Y. Jung

Sustainability 2022, 14(19), 12479; https://doi.org/10.3390/su141912479 - 30 Sep 2022

Cited by 5 | Viewed by 1779

Abstract

In cases where an efficient information retrieval (IR) system retrieves information from images with engraved digits, as found on medicines, creams, ointments, and gels in squeeze tubes, the system needs to be trained on a large dataset. One of the system applications is to automatically retrieve the expiry date to ascertain the efficacy of the medicine. For expiry dates expressed in engraved digits, it is difficult to collect the digit images. In our study, we evaluated the augmentation performance for a limited, engraved-digit dataset using various generative adversarial networks (GANs). Our study contributes to the choice of an effective GAN for engraved-digit image data augmentation. We conclude that Wasserstein GAN with a gradient norm penalty (WGAN-GP) is a suitable data augmentation technique to address the challenge of producing a large, realistic, but synthetic dataset. Our results show that the stability of WGAN-GP aids in the production of high-quality data with an average Fréchet inception distance (FID) value of 1.5298 across images of 10 digits (0–9) that are nearly indistinguishable from our original dataset. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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18 pages, 994 KiB

Open AccessArticle

Investigating Residents’ Acceptance of Mobile Apps for Household Recycling: A Case Study of New Jersey

by Mariia Sozoniuk, Jonghun Park and Natalia Lumby

Sustainability 2022, 14(17), 10874; https://doi.org/10.3390/su141710874 - 31 Aug 2022

Cited by 7 | Viewed by 5232

Abstract

Information Communication Technologies (ICTs) have created new opportunities to deliver recycling education. This study employs the Unified Theory of Acceptance and Use of Technology-2 (UTAUT-2) to examine primary factors impacting U.S. residents’ intention to use recycling mobile applications. Uniquely, the research interrogates whether ICT adoption can increase the intention to recycle household waste and thus generate social change. The data, from an online survey of 1215 app users located in New Jersey, is analyzed using Partial Least Squares-Structural Equation Modelling (PLS-SEM). Results demonstrate that performance expectancy, facilitating conditions, hedonic motivation, and habit, have a positive and significant effect on the intention to use recycling apps. The intention to use apps also has a positive and significant effect on the intention to recycle. The results support the use of ICTs as a tool for building recycling habits. Recommendations for solid waste management practitioners, and app developers, are also discussed. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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15 pages, 10847 KiB

Open AccessArticle

A Bibliometric Analysis of Blockchain Technology Research Using VOSviewer

by Aleksandra Kuzior and Mariya Sira

Sustainability 2022, 14(13), 8206; https://doi.org/10.3390/su14138206 - 5 Jul 2022

Cited by 94 | Viewed by 9605

Abstract

Blockchain technology remains popular for several reasons. The main one is that it has facilitated the rise of digital currencies over the past several years and many other uses of non-crypto currency. There is a belief that the technology itself could far exceed cryptocurrencies by its impact. Thus, researchers are still discovering the real potential of blockchain. This study aims to conduct a comprehensive blockchain analysis with a bibliometric study. The data was retrieved from the Scopus database and was analyzed using the VOSviewer software, developed at Leiden University’s Centre for Science and Technology Studies (CWTS), Leiden University, the Netherlands. The study is based on the analysis of 1842 documents published in the 2007–2021 period using Scopus. From the visualization, three main groups of six clusters are generated. The red area includes topics related to blockchain technology, supply chain management, and sustainable development. The green cluster stands for such keywords as blockchains, smart contracts, electronic money, and Bitcoin and Ethereum. The blue cluster area focuses on issues related to artificial intelligence, big data, health care, and COVID-19. The analysis helps to improve the quality of the review by directing researchers to the most significant documents and mapping areas of publications. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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16 pages, 546 KiB

Open AccessArticle

Assessing the Impact of Online-Learning Effectiveness and Benefits in Knowledge Management, the Antecedent of Online-Learning Strategies and Motivations: An Empirical Study

by Tanaporn Hongsuchon, Ibrahiem M. M. El Emary, Taqwa Hariguna and Eissa Mohammed Ali Qhal

Sustainability 2022, 14(5), 2570; https://doi.org/10.3390/su14052570 - 23 Feb 2022

Cited by 27 | Viewed by 41979

Abstract

Online learning is one of the educational solutions for students during the COVID-19 pandemic. Worldwide, most universities have shifted much of their learning frameworks to an online learning model to limit physical interaction between people and slow the spread of COVID-19. The effectiveness of online learning depends on many factors, including student and instructor self-efficacy, attitudes, and confidence in using the technology involved; the educational strategies employed; the ability to monitor and evaluate educational outcomes; and student motivation, among many others. In this study, we analyzed how these factors were associated and impacted each other. We developed a comprehensive model after an extensive review of the relevant literature. The model was validated by applying partial least square regression to the data obtained by surveying 469 students who were enrolled in online education. The test results indicated that all the variables had a positive effect on the effectiveness of online learning. The effectiveness of online learning had a significant impact on the benefits of online learning. This showed that the more effective online learning was, the more benefits and positive outcomes the student experienced. The result of this research showed that learning objectives could enable universities to increase the effectiveness of students’ online learning by motivating students to join online classes and developing appropriate learning strategies for their individual needs. Full article

(This article belongs to the Special Issue Frontiers in Sustainable Information and Communications Technology)

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