This paper delves into the concept of social metabolism as a foundation for the development of sociotechnical systems in Industry 5.0. The study conducts an analysis of the existing methods and approaches for designing sociotechnical systems, and rev...
Transhumanism subsumes system developments extending human capabilities, whereas posthumanism includes developments beyond actors and processes in human life. It affects agency and identity development, bringing into play ‘more-than-human-cente...
This research aims to develop indicators for assessing green interior design of new residential buildings in China, grounded in the socio-technical systems approach. The research was carried out through a critical literature review and two focus grou...
Socio-technical systems (STSs) are systems of systems, synthesising human and IT components that jointly operate to achieve specific goals. Such systems are overly complex but, if designed optimally, they can significantly improve STS performance. Cr...
We suggest to extend scientific research on sustainability beyond its focus on interactions between natural and social systems to socio-technical systems and the ways in which those interactions affect the challenge of sustainability. In increasingly...
Research Highlights: This research advanced understanding of stakeholder relations within the context of innovation using citizen science in a biosecurity sociotechnical system (STS) in Aotearoa, New Zealand. Background and Objectives: It draws on re...
Society is currently facing unprecedented technological advances that simultaneously create opportunities and risks. Technology has the potential to revolutionize rehabilitation and redefine the way we think about disability. As more advanced technol...
This paper describes the development and implementation of a classroom experience involving problem-based and project-based learning with community engagement in an engineering design context. While most User-Centered Design courses ask students to c...
Generative Artificial Intelligence (GenAI), particularly Foundation Models (FMs), has recently become a key component of Industry 5.0. Despite growing interest in integrating these technologies into industrial environments, comprehensive analyses of...
Design for sustainability needs to apply a societal perspective. The purpose of this paper is to combine the concept of design fixation with higher levels of analysis. Design fixation is used to describe a blind adherence to known concepts during the...
Automated shuttle buses entail adopting new technologies and modifying users’ practices, cultural and symbolic meanings, policies, and markets. This results in a paradigmatic transition for a typical sociotechnical system: the transport system....
The last years have seen propagating Metaverse and Mixed Reality (Extended Reality, XR) technologies into everyday applications. Due to their immersion and digitalization capability, sustainability issues can be addressed to optimize resource consump...
The study investigated the factors that influence the adoption of collaborative robots in the manufacturing sector in Russia from sociotechnical, organizational, and economic point of views. The study was driven by the increasing technological innova...
Most students in the United States experience engineering education as primarily technical knowledge and communication in English-dominant settings. Such engineering education is at odds with the sociotechnical realities of engineers who collaborate...
Background/Objectives: Improvements in catheter connection design intended to increase safety have resulted in connections that are difficult to release manually. No medical device exists to safely disconnect catheter connections. Nurses and other us...
Although engineering institutional bodies uphold public welfare and the impact of engineering on people and society, engineering curricula rarely scaffold students to connect their technical learning with sociotechnical perspectives. This paper descr...
Societies are facing major and worsening environmental, social and health crises. In order to deal with these challenges, a major socio-ecological transformation is required. Sustainable innovation (SI) is one of the means to achieve this goal. We pr...
Digital Humanism aims to prevent technologies from developing in ways that are detrimental to humanity. As the level of interaction between technologies and their users intensifies, it becomes inappropriate to consider the situation as one involving...
This contribution deals with the diffusion of Industry 4.0 technologies and their consequences for work. Additionally, design options for work in Industry 4.0 are discussed. The following are outlined: First, since there are as yet no concrete future...
The literature on socio-technical transitions offers a wide range of frameworks and approaches to conceptualise and steer sustainability transitions. However, the complex nature of transition processes, along with the weak correspondence between the...
Healthcare systems are complex adaptive environments in which clinical work, digital technologies, and organizational routines interact continuously, often challenging the integration of artificial intelligence (AI) into everyday practice. Although e...
There is a consensus among scholars and practitioners that energy solutions, such as electricity services and related products and systems, are paramount to the ability of nations to overcome environmental and social issues. As a result, policymakers...
The proliferation of Artificial General Intelligence (AGI) presents a systemic paradox within complex socio-technical systems: while enhancing efficiency, AGI may subvert human autonomy through comfort-based alignment rather than overt coercion. Alth...
Generative Artificial Intelligence (GenAI)-assisted Virtual Reality (VR) heritage serious game design constitutes a complex adaptive socio-technical system in which natural language prompts act as control levers shaping designers’ cognition and...
Open-plan office (OPO) layouts emerged to allow organizations to adapt to changing workplace demands. We explore the potential for OPOs to provide such adaptive capacity to respond to two contemporary issues for organizations: the chronic challenge o...
Mid-market firms now share operational judgment with machine-learning systems while remaining too small to staff enterprise-grade governance. Viability theory and recent taxonomies of AI-era organizational pathologies explain why that combination is...
This study examined the implementation and instructional effectiveness of a multimodal AI-supported instructional framework integrating a generative AI assistant (Microsoft Copilot) with a speech-recognition-based mobile learning application (Mondly)...
The transformative potential of Artificial Intelligence (AI) in urban management is severely constrained by pervasive systemic fragmentation. While AI applications demonstrate high efficacy within isolated domains, they rarely achieve the cross-domai...
Cybersecurity relies heavily on warning systems to regulate user behavior under uncertainty. These warnings (ranging from browser security dialogs to phishing alerts and enterprise security notifications) do more than convey information: they may alt...
The implementation of flexible work arrangements in the modern work environment has increased in recent years. Jointly optimizing social and technical factors within an organization is necessary for the development of hybrid work environments. This s...
It is widely recognised that the achievement of a sustainable built environment requires holistic design practices and approaches that are capable of balancing the varied, and often conflicting, demands of environmental, social and economic concerns....
Agentic AI is reconfiguring service systems by introducing computational entities that interpret situations, select among alternatives, and shape service trajectories with varying degrees of decision authority. Established service-design representati...
As AIGC becomes increasingly embedded in design practice, the relationship between designers and AI is shifting from tool use toward sustained creative collaboration. Drawing on socio-technical systems theory, affordance theory, and self-efficacy the...
Addressing societal wicked problems requires collaboration across many different community networks. In order for community networks to scale up their collaboration and increase their collective impact, they require a process of inter-communal sensem...
Chronic diseases are on the rise, increasing in number and treatment regimen complexity. Consequently, the needs of patients with chronic diseases are increasing and becoming more complex and multi-faceted. Such chronic conditions require addressing...
Health care systems struggle to consistently deliver integrated high-quality, safe, and patient-centered care to all in an economically sustainable manner. Inequity of access to health care services and variation in diagnostic and treatment outcomes...
Distributed photovoltaics (DPV) is rapidly expanding under the “Dual Carbon” strategy, yet suffers from a systemic imbalance of prioritizing construction over service provision. Existing research focuses predominantly on techno-economic a...
Advances in artificial intelligence in healthcare are frequently promoted as ‘solutions’ to improve the accuracy, safety, and quality of clinical decisions, treatments, and care. Despite some diagnostic success, however, AI systems rely o...
This paper delves into integrating technological and social innovations in design through a community-oriented, resilient approach, emphasizing care and sustainability. It explores resource management’s application to the local environment and...
The rapid evolution of Internet-enabled smart systems has accelerated the adoption of the Internet of Things (IoT), Cyber–Physical Systems (CPS), Big Data, Artificial Intelligence (AI), and Human–Computer Interaction (HCI/AR–VR) acr...
Digital transformation in public administration is shaped not only by technology but also by institutional expectations, legitimacy concerns and uneven local capacities. However, existing qualitative instruments rarely support structured reflection o...
Doctoral training in applied computing and information systems is the structured development of a researcher’s capacity to produce original, rigorous, and scholarship that is relevant to practice, supported through doctoral supervision, which p...
Digital technologies can change organizational work without changing the dependencies through which work is coordinated. This article examines the cases in which those dependencies do change. The analysis separates changes in activities from changes...
Engineering education often emphasizes technical competencies while underemphasizing and devaluing the social, ethical, and political contexts of engineering systems. This gap is particularly pronounced in middle-year courses, where students develop...
Information technology (IT) systems are known to promote improvements in quality and productivity of the work environments of complex and adaptive socio-technical systems that span hardware, community and software aspects. Systems development lies in...
Inspired by the proposal of political scientists and anthropologists to focus on “practice” as the smallest unit of analysis for understanding politics, as well as the renewed scholarly attention to materiality, this paper sets out to sho...
Energy systems are often socio-technical complex systems that are facing new challenges regarding technological and environmental changes. Because of their complex nature, they cannot be approached solely through analytical modeling, hence the ineffi...
This paper presents a new interdisciplinary approach to support context modeling in context-awareness software developments. The premise of this approach relies on the idea that understanding a complex socio-technical ecology, while adapting the soft...
Using the concept of sociotechnical tinkering, this paper provides detailed empirical observations about the everyday practices of design, construction, operation, maintenance and use of a piped water supply network in a small town in Mozambique. We...
Keeping humans in the loop or bringing them back into the loop in dynamically changing socio-technical systems requires the human-centered arrangement of system designs and the adoption of digital artefacts according to human capabilities and needs....
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