1,066 Results Found

Although the use of mobile payments has become increasingly prevalent, understanding the factors that persuade users to continue to rely on the transaction method remains limited. This study applied the Uses and Gratifications Theory and a contingenc...

Under the background of the constant development of sharing economy and constant upgrade of Internet technologies, various knowledge sharing platforms have emerged in recent years. As a new form for sharing economy, knowledge sharing platforms have m...

Whereas the pivotal role of trust in the adoption of e-government was highlighted in prior research, attention was rarely paid thus far to investigate the role of post-use trust and its impact on citizens’ continuous-use intention of e-government. Th...

The implementation of the new national electric bike (e-bike) standard has imposed stringent compliance requirements on equipment and e-bikes in the instant delivery sector, which directly affects the delivery efficiency and the work adaptability of...

The aim of this study was to empirically examine the extended unified theory of acceptance and use of technology 2 (UTAUT2) model by adding “personalization” as one of the antecedents, as well as a moderator to determine the key factors f...

The sharing economy has rapidly transformed traditional consumption patterns worldwide. The emergence of skill-sharing services—which allow individuals to share their skills, abilities, and time through online platforms—has recently garne...

Virtual interactive platforms have gained popularity in remote and hybrid work settings. However, limited research exists regarding factors that explain employees’ continued use of these platforms, particularly in small and medium-sized enterpr...

The primary objective of this study is to explain the factors that influence the continuance intention of accountants to use an accounting information system (AIS) in the context of Jordanian small and medium-sized enterprises (SMEs). Accountants are...

With the advent of the post-epidemic era, O2O e-commerce on community breaks through the original business model and forms a new online-to-offline integrated business model. This study is based on the value co-creation perspective and the TAM-TPB the...

New business models integrated with technological advances like online food ordering platforms have been increasingly prevalent and are believed to bring significant value to customers. This study applied the theory of planned behaviour (TPB) to exam...

Recently, several studies on information systems have applied the Uses and Gratifications theory to investigate individual use of social media, and have reported the role of different gratifications in predicting users’ behaviors. However, no a...

As the competition among businesses intensifies and customer needs become increasingly diverse and complex, the need for personalized service has emerged. This study examines the effect of technology-based self-service (TBSS) characteristics of a Tae...

Whether in terms of social media platforms, mobile pay apps or an increasing acceptance of RFID chips in humans, technology has transformed everyday life for consumers. Social networks have experienced enormous growth as online personal networking me...

Video game streaming has become a popular leisure activity which, depending on content, level of skill, and user interest, reaches a wide array of audiences. Using streaming platforms, client users are able to broadcast their video gameplays and use...

Promoting healthy behavior among seniors is important in reducing the burden of care and healthcare expenses in a rapidly aging society. Health apps can play an important role in health promotion for older adults, but the level of user retention in h...

Digital transformation is essential to financial sustainable development. Since the beginning of 2020, the whole world has been under the influence of the COVID-19 pandemic, which has accelerated the pace of financial digitization. According to the p...

Blended learning (BL) combines online and face-to-face teaching and learning and is thought to be an effective means to cultivate learners’ sustainability literacy. The success of BL relies on learners who take the initiative to participate in...

This study aims to empirically analyze the relationship between the motivational factors of generative AI users and the intention to continue using the service. Accordingly, the motives of users who use generative AI services are defined as individua...

Digital transformation of the healthcare industry is being accelerated due to the evolution of digital intelligence information technology such as artificial intelligence (AI), Internet of Things (IoT), and big data. As online-to-offline (O2O)-based...

After the COVID-19 pandemic, traditional online shopping with pictures and videos has been transformed into livestreaming shopping. Various apps for livestreaming shopping have gained popularity, and TikTok livestreaming (TTL) accounts for more than...

Despite BIM technology influencing architectural design companies profoundly, there has still been an under-representation of architectural designers’ continuous use intention (CUI) regarding it. This paper aims to empirically examine what factors ca...

With the increasing prominence of sustainable consumption and the rising influence of Generation Z in the fashion market, secondhand fashion e-commerce platforms have become essential carriers of green fashion. Although AI-assisted recommendation mec...

In response to the rapid growth of mobile Internet, online retailers have created better shopping experiences through new technologies. These shopping experiences are the product of the new interaction methods created by new technologies and the intr...

Internet consumer finance platforms (ICFPs), as a new Internet financial model, have emerged and been widely adopted by Chinese as well as global online shoppers following the rapid growth of e-commerce. This emerging financial tool is, however, luri...

Cultural heritage tourism is a vital part of Malaysia’s tourism sector, attracting visitors to iconic UNESCO sites like George Town and Melaka. However, these heritage sites face growing challenges from overcrowding and environmental degradatio...

The purpose of video game tutorials is to help players easily understand new game mechanics and thereby facilitate chances of early engagement with the main contents of one’s game. The mobile game market (i.e., phones and tablets) faces importa...

Introduction: Online mental health communities may provide new opportunities for rehabilitation for people with mental illness, so it is important to understand the factors that influence the continued use of online mental health communities by peopl...

In recent years, universities have put enormous efforts to promote the use of online learning among students and lecturers. Despite this, little is known about the intention of students to use online learning. The objective of this research is to stu...

We investigated the role of psychological ownership (PO) of an over-the-top (OTT) service in users’ satisfaction and use intentions. Employing an online survey of 508 paid OTT subscribers from South Korea, we used covariance-based structural eq...

With the continuous expansion of sub-ecological problems, it is the question of how to effectively reduce environmental pollution and improve energy efficiency that has become a major challenge. At the same time, the energy consumption of family home...

This research explores the factors that influence students’ continuous usage intention regarding online learning platforms from the perspectives of social capital, perceived usefulness, and perceived ease of use. The questionnaire survey method was u...

As the global fitness industry rapidly digitalizes, home fitness applications have emerged as a convenient solution for people to exercise anytime, anywhere. This study investigated the mediation effect of exercise satisfaction on the relationship be...

There is growing interest in how Internet specialized banks that provide the Internet as a major customer channel can change the paradigm of the banking industry by securing a niche market in competition with existing banks that have a multi-channel...

Digital transformation is a crucial option for nightscape tour to balance high-quality experiences and sustainable development in the new era. Tourists’ satisfaction and continuance intention are essential to the development of digital nightsca...

Although possessing flexibility and accessibility, asynchronous online courses suffer from high attrition and cause unsatisfactory learning performance, leading to a pressing need to understand factors influencing learners’ continuance of learn...

Based on triadic reciprocal determinism, in this study, we adopted the fuzzy-set qualitative comparative analysis (fsQCA) method to conduct configuration analysis on the factors that influence the continuous use of knowledge payment platforms and exp...

Mobile social apps have experienced enormous growth as online personal networking media. Social exchange theory (for individual motivation), theories of collective action and social capital theory (for social capital) can be applied in order to under...

As robotaxis transition from technological validation to commercial operation, converting first-time tryers into long-term users becomes pivotal for achieving sustainable development. Existing research mainly examines factors affecting initial adopti...

During the pandemic years, universities worldwide adopted online teaching on a large scale. Besides desktop systems or laptops, many students also use smartphones for online learning. In our paper, we propose a hybrid theoretical model to analyze the...

There has been a marked increase in internship participation in recent decades. Many students who take cooperative programs consider internships to be the most appropriate entry point into their chosen careers. However, few studies have investigated...

This study examines whether perceived interactivity is associated with tourists’ continuance intention toward generative AI travel assistants through two parallel post-use evaluations—perceived usefulness and flow experience—while a...

This research investigates the key factors influencing young users’ continuous use of digital twin-enhanced metaverse museums. Attracting young users to use the metaverse museum for a more extended period consistently contributes to increasing...

Due to the phenomenal growth of e-commerce, online shopping has recently become a worldwide trend. This fosters many online shopping platforms to enter into Asian emerging markets, which evolves a need to understand online decision-making processes i...

This study aims to analyze the moderating effect of gender on the relationship between technology readiness and willingness to continue using self-service kiosks in fast-food restaurants among middle-aged and older consumers. We conducted a survey fr...

Rapid changes in the external environment are increasing interest in digital transformation. In particular, the recent breakout of infectious diseases such as COVID-19 has required certain companies to restrict physical exchanges among their members....

This study empirically examined how autonomy and competence from Self-Determination Theory (SDT), along with perceived risk, influenced customers’ well-being and continued use intention of restaurant self-service kiosks in South Korea. Despite...

With the rapid popularization of digital technology, e-government has become an essential tool for modern governments to improve governance capacity and enhance public trust. Especially in the post-pandemic era, the continued use of e-government play...

Social media sites, as participatory artistic online platforms, have become popular spaces for amateur artists to exchange the creative artefacts of animation, comics and games (ACG) with others. Online social media platforms for ACG amateur artists...

This study is based on the Expectation Confirmation Model and the Information System Success Model to evaluate the influence of perceived usefulness and satisfaction towards online cryptocurrency exchanges. Therefore, this study deconstructs the &ldq...

The level of trust given towards telecare by the family members of older people using the service is extremely important. Family trust may be an influential factor in deciding whether to use such services. This study focuses on older people’s satisfa...