443 Results Found

This study aims to investigate the factors that affect physicians’ healthcare service provision behavior on healthcare service platforms. A research model was proposed based on the related literature and uses and gratifications theory and self-...

Background/Objectives: Patients in medically underserved regions often seek cross-regional healthcare for high-quality medical services but face significant barriers due to limited information about providers. Internet hospitals address this gap by o...

Online health service (OHS) platforms can provide sustainable healthcare services in China where healthcare demand continues to grow along with the scarcity of healthcare resources. This study investigated the levels of satisfaction of Chinese consum...

Background/Objectives: Digital platforms are increasingly used to access health information and healthcare services, yet engagement with online health services varies across individuals. This study examined factors associated with three forms of digi...

Online healthcare services are growing rapidly. Patients can receive health support through communication with online health professionals. However, previous research on eHealth has focused on patients’ online behavioral intentions. The purpose...

Background/Objectives: Continuous quality improvement (CQI) requires timely, patient-centered evidence on how people experience healthcare delivery. Structured surveys provide important benchmarks, but their predetermined items may miss emerging or s...

This paper investigates the incentive mechanism for dual-channel healthcare service supply chains, where doctors simultaneously undertake both offline and online medical tasks, based on the common agency theory. Considering the geographical distance...

Quitting smoking is a powerful way for patients to improve their own wellbeing and to significantly reduce the risk of health problems. Evidence shows that health professionals can effectively intervene in order to prevent and stop tobacco smoking in...

Background: This study investigates patients’ use of eHealth services, their awareness of the availability of these services, and their intention to use them in primary care. It also examines patient characteristics and factors that influence t...

Background: As online healthcare technology aims to support aging, reduce healthcare costs, and offer sustainable solutions, it is important to develop fundamental knowledge on what factors are associated with the intention to use online healthcare s...

Given that an increasing number of online healthcare channels play an essential role as a supply method in the healthcare service supply chain (HSSC), this paper studies the price decision-making problem for a dual-channel HSSC considering the channe...

With the recent development of internet healthcare, many hospitals have laid out their online platforms. However, there have been some poor service levels and low quality. The frequency of such problems has led to a decline in patient satisfaction. T...

Public hospitals in China are working to build an integrated online–offline healthcare system that combines telehealth and traditional healthcare to better serve patients. This study aims to explore Chinese patients’ preferences for onlin...

With the steady global progress in integrating technology into healthcare delivery, doctors’ behavioral patterns on online healthcare platforms have increasingly become a focal point in the fields of digital health and healthcare service manage...

Grounded in signaling theory, this study explores the influence of user-generated content (UGC) within online healthcare communities on patient purchasing behavior, with the overarching goal of advancing the development of online medical consultation...

Digital marketing has given new life to healthcare services by enhancing their visibility in the online space. People choose online healthcare services because they can receive instant answers and communicate with specialists in their comfortable env...

With the development of online healthcare services, patients could receive support and create value with other users on online healthcare platforms. However, little research has been conducted on the internal mechanisms of patient value co-creation f...

Online health counseling (OHC) is increasingly important in modern healthcare. This development has attracted considerable attention from researchers. However, the reality of the lack of physician–patient communication and dissatisfaction with...

With the help of telemedicine, healthcare providers can increase patients’ access to high-quality services while reducing the medical expenditure, especially for patients in remote areas. Once advanced care is needed, local patients will first be ref...

Purpose: Since the advent of COVID-19, online services within most healthcare fields have become ubiquitous. This article investigates the research regarding the feasibility and effectiveness of delivering online services and provides a tutorial of i...

With the rapid advancement of Web 2.0 technologies, Internet medicine, and mobile healthcare, the influence of the use of patient-oriented Mobile Internet-based Health Services (MIHS) on patient satisfaction and the electronic word-of-mouth (WOM) of...

Objective: Online maps and booking tools aim to reduce barriers to vaccination by helping users locate nearby clinics, understand service availability, and provide information about vaccination choices. The aim of this research was to explore the pot...

There is an increasing demand for trans and gender diverse (TGD) health services worldwide. Given the unique and diverse healthcare needs of the TGD community, best practice TGD health services should be community-led. We aimed to understand the heal...

Online health communities (OHCs) should utilize health-care knowledge for enhancing online patient support. To examine the use of existing OHCs to identify the challenges and strategies of enhancing online patients’ decision-making support, we...

Background: The widespread use of online review platforms has transformed how patients evaluate healthcare providers and has created a valuable source of patient-generated feedback on healthcare quality. Negative online reviews provide valuable insig...

Inequality of health services for different specialty categories not only occurs in different areas in the world, but also happens in the online service platform. In the online health community (OHC), health services often display inequality for diff...

Present-day intelligent healthcare applications offer digital healthcare services to users in a distributed manner. The Internet of Healthcare Things (IoHT) is the mechanism of the Internet of Things (IoT) found in different healthcare applications,...

The phenomenon of patient mobility is becoming increasingly frequent, altering the actual service ranges of hospitals across various cities. However, its impact on the spatial equity of healthcare services at the national scale has yet to be fully ex...

Introduction: This study aimed (1) to describe services involved in healthcare provision for children with special healthcare needs (CSHCN) and explore changes in the frequency of service provision reported by parents during the first wave of the COV...

The recent World Health Organization report on disability noted that people with disabilities (PWD) have many unmet health and rehabilitation needs, face numerous barriers to accessing healthcare and specialized services, and have overall worse healt...

(1) Background: The COVID-19 pandemic has dramatically and rapidly changed the overall picture of healthcare in the way how doctors care for their patients. Due to the significant strain on hospitals and medical facilities, the popularity of web-base...

The COVID-19 epidemic put pressure on the traditional healthcare system and offline consultation methods. Telemedicine platforms provide a more convenient and safer channel for online health communication. Based on the signaling theory, our study exp...

Background: The COVID-19 pandemic brought many challenges for all and especially for people with a visual impairment. As a result, many healthcare services had to close or be reduced, and new rules and regulations were implemented. These rules, regul...

Access to healthcare services is an essential component of promoting public health and sustainable development. Our aim was to assess socio-demographic correlates of barriers to accessing healthcare services among children in Albania, a post-communis...

Pervasive healthcare services have undergone a great evolution in recent years. The technological development of communication networks, including the Internet, sensor networks, and M2M (Machine-to-Machine) have given rise to new architectures, appli...

Background: Although the expansion of medical resources has largely alleviated challenges of “more diseases but fewer medicines”, the growing urbanization and rapid aging in China have led to increasing demands of healthcare services in m...

Mental health issues are a severe global concern with significant personal, social, and economic consequences and costs. This paper reports results of an online survey disseminated across the Australian community investigating why people with mental...

As a kind of first aid healthcare service, emergency medical services (EMSs) present high spatiotemporal sensitivity due to significant changes in the time-dependent urban environment. Taking full advantage of big spatiotemporal data to realize multi...

The outbreak of the COVID-19 pandemic had a negative effect on people’s mental health. Additionally, it resulted in many transformations in mental healthcare services delivery. Mental health professionals preferred to provide mental health serv...

Objectives: To evaluate a policy-based intervention to increase seasonal-influenza-vaccination coverage in healthcare workers in Xining, a city in Western China. Methods: From October 2018 to March 2019, we implemented a free vaccination policy in he...

Increasingly popular virtualized healthcare services such as online health consultations have significantly changed the way in which health information is sought, and can alleviate geographic barriers, time constraints, and medical resource shortage...

This study aimed to examine the awareness and status of cancer patients and healthcare providers (physicians, nurses and social workers) regarding community linkage, in order to establish a desirable care plan model in a future research project. The...

Young men’s mental health is at the forefront of global public health concerns. Young males, who have a high incidence of mental health disorders, are a population that accesses services at lower rates than females and makes up the majority of...

The aim of this study was to assess how the healthcare professionals in the Castellón Province (Spain) perceive healthcare quality and management during the first COVID-19 wave. A cross-sectional study was carried out. An online survey on healthcare...

Online car-hailing is gradually shifting towards a predominant use of electric vehicles, a change that is advantageous for developing a sustainable society. Understanding the patterns of changes in online car-hailing travel can assist transportation...

Healthcare Organisational Culture (OC) is a major contributing factor in serious failings in healthcare delivery. Despite an increased awareness of the impact that OC is having on patient care, there is no universally accepted way to measure culture...

Doctor–patient relationships (DPRs) in China have been straining. With the emergence of the COVID-19 pandemic, the relationships and interactions between patients and doctors are changing. This study investigated how patients’ attitudes t...

Background: Online medical consultation services may improve access to healthcare, particularly for patients with chronic diseases. This study aimed to identify factors associated with participants’ willingness to use online medical consultatio...

Background. Workplace violence (WPV) is a major healthcare problem with important consequences in healthcare areas and may impact negatively not only healthcare workers but also the quality and safety of patient care. Objectives: This an observationa...

Hong Kong has a large and growing population of older adults but their oral health conditions and utilization of dental services are far from optimal. To reduce the financial barriers and to improve the accessibility of dental care services to the ol...