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6,614 Results Found

  • Article
  • Open Access
3 Citations
4,212 Views
17 Pages

20 January 2025

The COVID-19 pandemic has caused major changes in pedagogical practices worldwide. As COVID-19 cases increased, universities had to move their teaching online, requiring both instructors and students to engage through online learning platforms. This...

  • Article
  • Open Access
8 Citations
4,468 Views
22 Pages

Gamifying Online News in a Senior Online Community: Insights from Designing and Assessing the Readers’ Experience

  • Francisco Regalado,
  • Liliana Vale Costa,
  • Fernanda Martins and
  • Ana Isabel Veloso

5 December 2021

Aging audiences and the shift of news consumption to an online paradigm have led to the need of finding strategies to engage aging readers with online news by assessing their news consumption habits and identifying the potential for digital platforms...

  • Article
  • Open Access
16 Citations
10,183 Views
15 Pages

Exploring the Role of Gamification in the Online Shopping Experience in Retail Stores: An Exploratory Study

  • João M. Lopes,
  • Sofia Gomes,
  • Pedro Lopes,
  • Adriana Silva,
  • Daniel Lourenço,
  • Duarte Esteves,
  • Mafalda Cardoso and
  • Valter Redondo

15 April 2023

Online retail shops increasingly implement gamified marketing strategies to enrich consumers’ online experience and increase engagement. This study aims to evaluate the ludic experience of consumers in online retail stores and the role of gamif...

  • Article
  • Open Access
12 Citations
4,136 Views
17 Pages

5 November 2021

With a surging number of online courses on MOOC (Massive Open Online Course) platforms, online learners face increasing difficulties in choosing which courses to take. Online course reviews posted by previous learners provide valuable information for...

  • Article
  • Open Access
77 Citations
22,455 Views
14 Pages

13 October 2021

Students’ learning experiences and perceptions are markedly influenced by the use of digital technology during the COVID-19 pandemic. Exploring students’ perception of blended online learning, amid the adaptations of the higher education sector in th...

  • Article
  • Open Access
2,164 Views
27 Pages

30 April 2025

The current context underscores the growing importance of online formats, prompting managers to focus on creating positive online experiences. This qualitative study examines seven types of online Airbnb experiences using a grounded theory approach a...

  • Article
  • Open Access
93 Citations
56,302 Views
13 Pages

12 January 2022

With the growing popularity of the internet, customers can easily share their experiences and information in online reviews. Consumers recognize online reviews as a useful source of information prior to consumption, and many online reviews influence...

  • Article
  • Open Access
23 Citations
13,571 Views
22 Pages

We present a novel quantitative approach to assessing sensory components on e-commerce websites. The Online Sensory Marketing Index (OSMI) provides a valuable measure of the sensory output exhibited by text, images, and other media. The OSMI enables...

  • Article
  • Open Access
45 Citations
15,470 Views
15 Pages

Online shopping has intensified in the last decade. The COVID-19 pandemic has imposed circulation limitations and more restrictive behaviors on consumers due to fears of contracting the virus, boosting online grocery shopping. This study aims to asse...

  • Article
  • Open Access
20 Citations
6,070 Views
22 Pages

13 September 2021

Online roadshow is a relatively new concept that has higher flexibility and scalability compared to the physical roadshow. This is because online roadshow is accessible through digital devices anywhere and anytime. In a physical roadshow, organizatio...

  • Article
  • Open Access
12 Citations
4,733 Views
24 Pages

User Experience Quantification Model from Online User Reviews

  • Jamil Hussain,
  • Zahra Azhar,
  • Hafiz Farooq Ahmad,
  • Muhammad Afzal,
  • Mukhlis Raza and
  • Sungyoung Lee

1 July 2022

Due to the advancement in information technology and the boom of micro-blogging platforms, a growing number of online reviews are posted daily on product distributed platforms in the form of spontaneous and insightful user feedback, and these can be...

  • Article
  • Open Access
51 Citations
22,763 Views
13 Pages

26 September 2022

The COVID-19 pandemic has had an unprecedented impact on the global higher education system, where many universities have adapted to online and hybrid teaching and learning. They continue with some activities on campus, particularly laboratory-based...

  • Article
  • Open Access
193 Citations
33,585 Views
31 Pages

The Impact of the COVID-19 Pandemic on User Experience with Online Education Platforms in China

  • Tinggui Chen,
  • Lijuan Peng,
  • Bailu Jing,
  • Chenyue Wu,
  • Jianjun Yang and
  • Guodong Cong

7 September 2020

During the COVID-19 pandemic, social education has shifted from face to face to online in order to avoid large gatherings and crowds for blocking the transmission of the virus. To analyze the impact of virus on user experience and deeply retrieve use...

  • Article
  • Open Access
5 Citations
5,300 Views
14 Pages

30 August 2023

With the diverse demands of customers for their accommodation experiences, integrated resorts have emerged and have been popular among tourists. Meanwhile, in the context of Tourism and Hospitality 4.0, online information collection and marketing has...

  • Article
  • Open Access
3 Citations
6,258 Views
32 Pages

5 March 2025

Digital technologies represented by AR (Augmented Reality), VR (Virtual Reality), and digital twins, along with the expansion of metaverse platforms and digital marketing concepts, have attracted the attention of numerous sports fashion product consu...

  • Article
  • Open Access
77 Citations
35,744 Views
17 Pages

27 July 2019

This study was conducted to understand customer experience and satisfaction through airline passengers’ online review. To achieve the purpose of this study, the semantic network analysis was conducted qualitatively by collecting reviews in top...

  • Article
  • Open Access
1 Citations
1,754 Views
25 Pages

From Clicks to Trips: Examining Online Destination Brand Experience in Ecotourism Decision Making

  • Adina-Nicoleta Candrea,
  • Ioana-Simona Ivasciuc,
  • Ana Ispas,
  • Cristinel-Petrişor Constantin and
  • Florin Nechita

13 June 2025

Destination Management Organizations (DMO) increasingly harness social media to foster favorable online destination brand experiences (ODBEs) during travelers’ pre-trip planning. However, empirical knowledge about such experiences in ecotourism...

  • Article
  • Open Access
20 Citations
8,887 Views
14 Pages

28 September 2022

Stay-at-home mandates and quarantines related to the coronavirus disease of 2019 (COVID-19) pandemic have led to significantly increased participation in online gaming. However, as players continue to participate in online games, it may also trigger...

  • Article
  • Open Access
1 Citations
4,822 Views
31 Pages

This study aims to develop and validate a user experience scale to construct an Actual System Use model for online courses based on the Technology Acceptance Model, allowing for a comprehensive assessment of the multidimensional factors affecting Lea...

  • Article
  • Open Access
67 Citations
12,105 Views
13 Pages

Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data

  • Hyun-Jeong Ban,
  • Hayeon Choi,
  • Eun-Kyong Choi,
  • Sanghyeop Lee and
  • Hak-Seon Kim

21 November 2019

With the development of social media, customers are sharing their experiences, and it is rapidly spreading as a form of online review. That is why the online review has become a significant information source affecting customers’ purchase inten...

  • Article
  • Open Access
20 Citations
6,158 Views
20 Pages

10 February 2020

Online video hosting services have been a highly competitive e-commerce application in recent years. The service providers constantly seek viable ways for users to prolong usage time as a model for sustainable business development. In this study, we...

  • Article
  • Open Access
35 Citations
12,296 Views
25 Pages

24 July 2019

The rapid expansion of online retailing has long raised the concern that shops and shopping centers (evolved or planned agglomerations of shops) may be abandoned and thus lead to a depletion of urbanity. Contesting this scenario, I employ the concept...

  • Article
  • Open Access
4 Citations
2,836 Views
17 Pages

Spiritual Experience and Parishioners Satisfaction in the Online Eucharist: A Latin American Case Study

  • Jose Andres Areiza-Padilla,
  • Iván Veas-González and
  • Tatiana Galindo-Becerra

15 November 2022

This research contributes to the scarce literature that exists on the perception that Catholics have about the Eucharist online, which was continued through various digital platforms, but once the emergence of the COVID-19. In this way, the perceptio...

  • Article
  • Open Access
7 Citations
8,889 Views
19 Pages

With the prevalence of digital technologies and internet connectivity, combined with the reduction in footfall on high streets, banks have taken steps to move most of their customer base online. This has left many older adults behind, trying to keep...

  • Article
  • Open Access
10 Citations
4,058 Views
11 Pages

10 February 2023

A sustainable educational design that derives from a user experience (UX) frame does not only represent the praxis of online class design(s), but also empowers students to take an active part in their educational journey. The purpose of the study is...

  • Article
  • Open Access
18 Citations
13,814 Views
12 Pages

23 February 2023

Online personalized advertising has been widely adopted in China in the recent years, leading to both positive and negative results. This study endeavors to examine the impact of perceived personalization of online advertising on consumers’ att...

  • Article
  • Open Access
6 Citations
3,259 Views
14 Pages

The increasing development in the field of biosensing technologies makes it feasible to monitor students’ physiological signals in natural learning scenarios. With the rise of mobile learning, educators are attaching greater importance to the l...

  • Article
  • Open Access
14 Citations
4,783 Views
19 Pages

8 August 2019

Although China has become an emerging market in the peer-to-peer (P2P) accommodation industry, no research has been conducted to examine Chinese guests’ experience with short-term rentals. This study aims to investigate major service attributes...

  • Article
  • Open Access
2 Citations
3,993 Views
29 Pages

13 April 2025

Online banking services have emerged as pivotal drivers of customer satisfaction and sustainable development. However, the mediating role of customer experience in linking online banking service clues to satisfaction remains underexplored. Grounded i...

  • Article
  • Open Access
3 Citations
3,182 Views
20 Pages

7 December 2022

Extrinsic cues are ubiquitous in daily commodity consumption scenarios, not to mention online consumption scenarios. Among the many online cues, monthly sales and product ratings are two of the most representative. Some scholars have researched the i...

  • Article
  • Open Access
9 Citations
2,795 Views
23 Pages

30 May 2024

Research on the information module has identified a range of factors in the adoption model that determine their intention to learn sustainably. This research investigates the determinants of employees’ intentions to use an online learning modul...

  • Article
  • Open Access
599 Views
12 Pages

The Influence of Anesthesiologist Gender and Experience on Risk Understanding and Anxiety Changes After Online Preoperative Patient Education: A Sub-Analysis of the iPREDICT Randomized Controlled Trial

  • Alma Puskarevic,
  • Heidi Ehrentraut,
  • Andrea Kunsorg,
  • Izdar Abulizi,
  • Andreas Mayr,
  • Milan Jung,
  • Maximilian Schillings,
  • Caroline Temme,
  • Annika Pütz and
  • Maria Wittmann
  • + 1 author

28 October 2025

Background/Objectives: Digital health technologies are increasingly integrated into perioperative care to standardize information delivery and improve patient empowerment. However, the overall effectiveness of preoperative education depends not only...

  • Article
  • Open Access
7 Citations
3,335 Views
17 Pages

9 January 2023

To reach large groups of vaccine recipients, several high-income countries introduced mass vaccination centers for COVID-19. Understanding user experiences of these novel structures can help optimize their design and increase patient satisfaction and...

  • Article
  • Open Access
8 Citations
7,845 Views
14 Pages

Co-Creation of Value and Customer Experience: An Application in Online Banking

  • Nathalie Peña-García,
  • Mauricio Losada-Otálora,
  • Jorge Juliao-Rossi and
  • Augusto Rodríguez-Orejuela

21 September 2021

The need for the banking sector to digitize its services to improve the efficiency of its processes has motivated a wave of research among academics and professionals. One of the most important themes emerging in e-service adoption research is the cu...

  • Article
  • Open Access
4 Citations
4,381 Views
22 Pages

13 November 2022

This study aims to explore online teaching from the perspective of the cultural-centered model (CCM) of user experience (UX) design and learning preferences (LP) for by investigating in Chinese national universities. A mixed-method approach was used...

  • Article
  • Open Access
2,517 Views
15 Pages

Online and Offline Disclosures of Unwanted Sexual Experiences: A Comparison of Reactions and Affect

  • Melissa S. de Roos,
  • Giorgia Caon and
  • Elza Veldhuizen Ochodničanová

21 January 2025

People are increasingly turning to online settings to disclose very personal experiences, such as unwanted sexual encounters. Whilst the barriers to disclosure of such experiences and the positive effects of disclosure are well documented, little is...

  • Feature Paper
  • Article
  • Open Access
3 Citations
3,745 Views
9 Pages

27 February 2020

Remote experiments have been gaining a lot of popularity over the last years. They are available for many areas including control education. The majority of laboratories available via the Internet were developed from scratch and lack modularity, whic...

  • Article
  • Open Access
7 Citations
3,388 Views
11 Pages

Illness Experiences and Attitudes towards Medication in Online Communities for People with Fibromyalgia

  • Sabrina Cipolletta,
  • Silvia Caterina Maria Tomaino,
  • Eliana Lo Magno and
  • Elena Faccio

Fibromyalgia is a chronic disabling syndrome, and the legitimacy of its diagnosis is still debated. Internet and online communities may become a relevant resource for affected people. This present study aims to understand the role of online communiti...

  • Article
  • Open Access
13 Citations
8,169 Views
16 Pages

During the COVID-19 pandemic, technology has been used to a lesser or greater extent to facilitate learning and has become an instrumental part of ensuring continuity of education. Students had no choice but to engage in online learning during period...

  • Article
  • Open Access
42 Citations
8,750 Views
12 Pages

21 January 2022

During the COVID-19 pandemic, educational institutions around the world were forced to close and the academic process continued online. Online teaching can support students’ learning, but little research exists in the foundational early primary...

  • Article
  • Open Access
361 Views
18 Pages

17 December 2025

This paper investigates how the “Gastro Local” network in Brașov County, Romania, contributes to regional brand development by digitally communicating local gastronomic and cultural values. One hundred eighty social media posts creat...

  • Article
  • Open Access
3 Citations
4,249 Views
10 Pages

This study aimed to test the effect of online gaming speculative experiences on problem gambling via irrational beliefs in and attitudes toward gambling. Data were obtained from the Korea Center on Gambling Problems, and participants comprised 386 ad...

  • Article
  • Open Access
2 Citations
4,125 Views
17 Pages

13 August 2022

The outbreak of the COVID-19 pandemic has had a serious impact on the tourism of Seoul, which is deeply dependent on international tourists. It is now more crucial than ever to make preparation for tourism recovery. Hence, this study took the travel...

  • Article
  • Open Access
12 Citations
2,850 Views
19 Pages

28 April 2022

Pipeline spraying can be adopted for greatly improving spraying efficiency in hillside orchard spraying operations. However, residual phytosanitary product still remains in the pipeline after the completion of pipeline spraying operations. Currently,...

  • Article
  • Open Access
2 Citations
3,839 Views
20 Pages

8 February 2023

The COVID-19 pandemic has had a dramatic effect on society, including teaching within higher education that was forced to adapt to online teaching. Research on this phenomenon has looked at pedagogical methods as well as student perceptions of this w...

  • Article
  • Open Access
27 Citations
7,270 Views
19 Pages

27 August 2019

Destinations are competing every day to attract more tourists and increase tourism receipts. In order to maintain tourists’ interests in the destination and expect sustainable income from tourism, understanding tourists’ perceptions of th...

  • Article
  • Open Access
12 Citations
6,572 Views
26 Pages

Compilation of Chemistry Experiments for an Online Laboratory Course: Student’s Perception and Learning Outcomes in the Context of COVID-19

  • Guillermo M. Chans,
  • Mireille E. Bravo-Gutiérrez,
  • Angelica Orona-Navar and
  • Elvia P. Sánchez-Rodríguez

22 February 2022

The COVID-19 pandemic forced a quick change of the teaching styles to online lessons; specifically, experimental classes had to be redesigned to achieve the best possible academic performance within the imposed limitations. This work describes three...

  • Essay
  • Open Access
7 Citations
3,833 Views
24 Pages

The Impacts of Online Experience on Health and Well-Being: The Overlooked Aesthetic Dimension

  • Tim Gorichanaz,
  • Alexandros A. Lavdas,
  • Michael W. Mehaffy and
  • Nikos A. Salingaros

It is well-recognized that online experience can carry profound impacts on health and well-being, particularly for young people. Research has already documented influences from cyberbullying, heightened feelings of inadequacy, and the relative declin...

  • Article
  • Open Access
2,293 Views
14 Pages

In previous picture naming tasks, semantically related distractor words (co-hyponyms to the target word) induce interference, which is usually taken as evidence for lexical competition. In an online picture-word-interference experiment, we showed tha...

  • Article
  • Open Access
21 Citations
6,119 Views
24 Pages

Online Buyers and Open Innovation: Security, Experience, and Satisfaction

  • Luis Enrique Valdez-Juárez,
  • Dolores Gallardo-Vázquez and
  • Elva Alicia Ramos-Escobar

The topic of consumer behavior in a social context is important due to its influence on the behaviors and attitudes of individuals. New online business models are adopting open innovation practices focused on improving their sales channels through th...

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