- Article
Using a General Ordered Logit Model to Explain the Influence of Hotel Facilities, General and Sustainability-Related, on Customer Ratings
- Ioana-Nicoleta Abrudan,
- Ciprian-Marcel Pop and
- Paul-Sorin Lazăr
The hotel market has become extremely competitive over the past years. Hotels try to differentiate themselves through their services and facilities. To make the best choice when searching for accommodation, guests increasingly use rating systems of b...