116 Results Found

This study proposes a service recovery model to describe how cumulative satisfaction, loyalty and word-of-mouth are affected by complaints. The model is based on the role of positive and negative emotions in satisfaction with service recovery process...

Background and Objectives: This study explored the lived experiences of individuals with post-COVID condition (PCC) who participated in a 12-week exercise rehabilitation and recovery programme (PCCRRP) delivered by a professional football club commun...

The violation of trust as a result of interactions that do not proceed as expected gives rise to the question as to whether broken trust can possibly be recovered. Clearly, trust recovery is more complex than trust initialization and maintenance. Tru...

Government trust is an important manifestation of the legitimacy of government, which can reduce the cost of recovery policy implementation and improve the efficiency of reconstruction after natural hazards. Local government is the main force of post...

The Sensors Editorial Office retracts the article, “TRUST: A Novel Framework for Vehicle Trajectory Recovery from Urban-Scale Videos” [...]

In today’s competitive environment of online service industries, particularly e-commerce, meeting consumer expectations is essential for service providers to ensure service quality. However, service failures are unavoidable, leading to unfavora...

This paper investigates the relative effect of anticipatory justice on organizational legitimacy and consumer trust that further leads to consumer citizenship behavior following service failure recovery in Taiwan. Further, the moderating role of sust...

The aim of this research is to examine the impact of bystander appraisal components, specifically congruence and relevance, on the intention to share negative experiences resulting from disruptive passengers on a flight. The investigation focuses on...

We study a new type of path inference query against urban-scale video databases. Given a vehicle image query, our goal is to recover its historical trajectory from the footprints captured by surveillance cameras deployed across the road network. The...

Aim: Post-COVID condition (PCC) is largely considered the biggest public health emergency in recent times. The role of exercise therapy in PCC is currently unknown, and evaluative studies are currently lacking in this area. This study therefore aimed...

Combating the OS-level malware is a very challenging problem as this type of malware can compromise the operating system, obtaining the kernel privilege and subverting almost all the existing anti-malware tools. This work aims to address this problem...

Due to the complexity of real-world deployments, a robot swarm is required to dynamically respond to tasks such as tracking multiple vehicles and continuously searching for victims. Frequent task assignments eliminate the need for system calibration...

In recent years, there has been a growing interest in the concept of trust within the domain of natural disaster management. Trust can be defined as a state of vulnerability where one party relies on another party with the expectation that the latter...

Understanding how trust in artificial intelligence evolves is crucial for predicting human behavior in AI-enabled environments. While existing research focuses on initial acceptance factors, the temporal dynamics of AI trust remain poorly understood....

First responders, such as paramedics and firefighters, encounter duty-related traumatic exposures, which can lead to post-traumatic stress (PTS). Although social support protects against PTS, we know little about how first responders’ families,...

With the frequent occurrence of emergencies such as the COVID-19 pandemic in recent years, resilience has become increasingly important for the stable and sustainable development of the manufacturing companies. Despite growing interest in supply chai...

This analysis considers public interest in COVID-19-related issues as well as individuals’ risk perception and trust in society in their demand for face masks during the pandemic. Through a national survey, we examine demand during both the out...

Social trust is derived from the interaction of environmental and social factors, which has important significance for the sustainable development of society and social governance. In particular, in the post-pandemic era, tourist activity will receiv...

The primary goal of this study is to predict and analyze customer trust in e-commerce by leveraging neural computation within large language models (LLMs) alongside configurational approaches. We employ LLMs to predict trust levels based on customer...

In this paper, we examine whether disasters affect social trust levels using South Korean panel data from 2014–2016. We also investigate whether the effects of disasters on social trust differ depending on the type of disaster. We consider four...

Eating disorders are some of the most severe and destructive of all psychological conditions. They are associated with restricted capacities in cognitive, emotional, physical, and spiritual development. This paper provides an examination of the pract...

Nowadays, the internet has become a suitable platform for the trade of products and services. Online shopping transactions are carried out without face-to-face contact; thus, various factors can affect customers’ purchase intentions. In addition to a...

In order to expand on the scope of research on partnership governance, this study explored the impact of relationship trust, stakeholder environmental awareness, and regenerative innovation on environmental performance. The study participants were pr...

This paper delves into the advantages of authentication algorithms employing self-sovereign identity, highlighting a reduced communication overhead and the elimination of single points of failure. However, it acknowledges the vulnerability of digital...

Background/Objective: Patients have historically trusted healthcare providers to be a reliable source of health information. However, with the recent pandemic and subsequent recovery, understanding and developing patients’ trust has become even...

This phenomenological study investigates how individuals from diverse marginalized backgrounds in Portland, Oregon, perceive barriers and facilitators related to disaster management, response, and recovery, specifically in the case of an earthquake....

In construction projects, contractors often exhibit opportunistic behaviors, which harms the project performance, and risk allocation between clients and contractors affects the contractors’ opportunistic behaviors (strong and weak). In this st...

Introduction: Recovery-oriented practices have become a means of promoting user recovery during hospitalisation, but we do not know much about the concrete means of practicing recovery-orientation for the most vulnerable users with serious mental dif...

The economy has suffered unprecedentedly during the COVID-19 pandemic, including the shared accommodation sector. This study aims to discover the pandemic consumer behavior model for the recovery of the sector as well as investigate the economic resi...

Decades of research suggest that Mindfulness-Based Stress Reduction (MBSR) training supports a greater capacity to live with chronic medical conditions and contributes to lowering stress levels. This paper introduces a model for a Mindfulness-Based R...

Adult Clergy Sexual Abuse (ACSA) is a profound betrayal of trust and power that produces complex psychological, spiritual, and relational injuries for survivors. While much of the literature has focused on the abuse itself and its consequences, less...

Community residents’ support is one of the key factors affecting the development of tourist destinations. A clear understanding of influencing factors and internal transmission mechanisms in community residents’ support for tourism can le...

The global port and maritime industry is experiencing a new paradigm shift known as the artificial intelligence transformation (AX). Thus, domestic container-terminal companies should focus beyond mere automation to a paradigm shift in AI that encomp...

The widespread reliance on paper-based currency poses significant drawbacks, such as counterfeiting, lack of transparency, and environmental impacts. While Central Bank Digital Currencies (CBDCs) address many of these issues, their dependence on cont...

This paper addresses the problem of voltage and reactive power control of inverter-based distributed generations (DGs) in an islanded microgrid subject to False Data Injection (FDI) attacks. To implement average voltage restoration and reactive power...

The coronavirus disease 2019 (COVID-19) pandemic offers an opportunity for dealing with persistent problems, through a transformative recovery process. It is a crisis that offers opportunities for dealing with three interrelated crises: the ecologica...

Blockchain technology is a decentralized ledger that allows the development of applications without the need for a trusted third party. As service-oriented computing continues to evolve, the concept of Blockchain as a Service (BaaS) has emerged, prov...

Background/Objectives: To explore how Public Health Nurses (PHNs) in Fukushima perceived their roles and activities as necessary or inadequate from the immediate aftermath through the long-term recovery of the nuclear disaster. Methods: We conducted...

The communication of emergency information shortly before or after the manifestation of seismic hazards is a crucial part of disaster management. Crisis communication aims to protect, support and guide the public and emergency services throughout the...

Virtual Trusted Platform Modules (vTPMs) are widely adopted in commercial cloud platforms such as VMware Cloud, Google Cloud, Microsoft Azure, and Amazon AWS. However, as software-based components, vTPMs do not provide the same security guarantees as...

The phenomenon of vaccine hesitancy is a growing threat to public health with far-reaching implications. The widening gap between the vaccinated and the proportion of vaccinated people needed for herd immunity raises two critical research questions t...

In microfinance, with more loans, there is a high risk of increasing overdue loans by overloading the resources available to take actions on the repayment. So, three experiments were conducted to search for a distribution of the loans through the off...

This study aimed to explore how mental health professionals and users perceive recovery-oriented intersectoral care when comparing mental health hospitals and community mental healthcare. Methodological design: Five audio-recorded focus group intervi...

Community resilience has grown in importance in national disaster response and recovery efforts. However, measurement of community resilience, particularly the content and quality of relationships aimed at improving resilience, is lacking. To address...

The COVID-19 pandemic has significantly disrupted the global food supply chain, concurrently eroding consumer trust in imported food products. We conducted multi-round tracking surveys of Chinese consumers nationwide in December 2020 and January, Mar...

The COVID-19 pandemic has caused massive disruptions to governments and societies across the world. While public healthcare systems have come under immense pressure, public trust in governments and institutions are also in decline. In this paper, we...

Siloed pain management across the perioperative period increases the risk of chronic opioid use and impedes postoperative recovery. Transitional perioperative pain services (TPSs) are innovative care models that coordinate multidisciplinary periopera...

Current macroeconomic policy promotes continuous economic growth. Unemployment, poverty and debt are associated with insufficient growth. Economic activity depends upon the transformation of natural materials, ultimately returning to the environment...

Background: Post-traumatic stress symptoms (PTSS) and breathlessness have been well documented in the acute phase of COVID-19 as well as in Post-COVID-19 Syndrome (PCS), commonly known as Long-COVID. The present study aimed to explore whether PTSS an...

Metropolitan Detroit, Michigan, USA is the automobile capital of the world, part of the industrial heartland and Rust Belt, and a major urban area. For over two centuries, the Detroit River was perceived as a working river that supported commerce and...