The success of a software application is related to users’ willingness to keep using it. In this sense, evaluating User eXperience (UX) became an important part of the software development process. Researchers have been carrying out studies by employ...
The coexistence of robots and humans in shared physical and social spaces is expected to increase. A key enabler of high-quality interaction is a mutual understanding of each other’s actions and intentions. In this paper, we motivate and presen...
We introduce an approach that supports researchers and practitioners to determine the quality of first-time user experience (FTUX) and long-term user experience (LTUX), as well as to identify critical issues with these two types of UX. The product we...
When considering the chronological order of product use, package design is mainly related to forming the anticipated UX, which predicts and imagines the experience gained from interacting with the product. However, in previous research, no method has...
Physiological measurements have been widely used by researchers and practitioners in order to address the stress detection challenge. So far, various datasets for stress detection have been recorded and are available to the research community for tes...
The user experience (UX) is an emerging field in user research and design, and the development of UX evaluation methods presents a challenge for both researchers and practitioners. Different UX evaluation methods have been developed to extract accura...
Traditional evaluation of user experience is subjective by nature, for what is sought is to use data from physiological and behavioral sensors to interpret the relationship that the user’s cognitive states have with the elements of a graphical interf...
User experience (UX) is a quality aspect that considers the emotions evoked by the system, extending the usability concept beyond effectiveness, efficiency, and satisfaction. Practitioners and researchers are aware of the importance of evaluating UX....
Domotics (Home Automation) aims to improve the quality of life of people by integrating intelligent systems within inhabitable spaces. While traditionally associated with smart home systems, these technologies have potential for User Experience (UX)...
18 November 2021
User experience (UX) evaluation investigates how people feel about using products or services and is considered an important factor in the design process. However, there is no comprehensive UX evaluation method for time-continuous situations during t...
Multimodal emotion recognition has gained much traction in the field of affective computing, human–computer interaction (HCI), artificial intelligence (AI), and user experience (UX). There is growing demand to automate analysis of user emotion...
People with Autism Spectrum Disorder (ASD) have an affinity for technology, which is why multiple studies have implemented different technological proposals focused on the development of skills in people with ASD. Studies have evaluated the user expe...
Within the EU CEMEC project framework, a novel approach for using holographic showcases in museums has been conceived and experimented upon in different venues in the context of an itinerant exhibition dealing with Early Medieval European collections...
Social robots are increasingly penetrating our daily lives. They are used in various domains, such as healthcare, education, business, industry, and culture. However, introducing this technology for use in conventional environments is not trivial. Fo...
In user experience evaluation (UXE), it is generally accepted that the order in which users perform tasks when using a product is often random rather than fixed. UXE based on these so-called randomly ordered tasks is challenging. Although several art...
Navigation assistive technologies have been designed to support the mobility of people who are blind and visually impaired during independent navigation by providing sensory augmentation, spatial information and general awareness of their environment...
Standardized questionnaires are one of the methods used to evaluate User Experience (UX). Standardized questionnaires are composed of an invariable group of questions that users answer themselves after using a product or system. They are considered r...
A multitude of challenges comes into play when attempting to design (and evaluate) an interactive digital storytelling experience for use by visitors in a museum. This paper reports on the evaluation of the prototype mobile-based storytelling “...
Training blind and visually impaired individuals is an important but often neglected aspect of Assistive Technology solutions (ATs) that can benefit from systems utilizing multiple sensors and hardware devices. Training serves a dual purpose as it no...
Despite efforts to promote digital inclusion for all, individuals with disabilities continue to experience a significant digital divide. Developing usable and accessible solutions also demands conducting user-based testing with real end users, partic...
Mobile Ad hoc Networks (MANETs) are characterized by highly dynamic phenomena and volatility. These features have a significant impact on network performance and should be present in the scenarios of experiments for the assessment of MANET-related te...
Spatial Augmented Reality (SAR) has evolved in the past fifteen years from a whimsical, projection-based approach to a socially nuanced medium of interpretative scholarship for culture, education, and storytelling. This paper presents a critical lite...
Agile software development prioritizes customer satisfaction through the continuous delivery of valuable software. However, integrating user experience (UX) evaluations into agile projects remains a significant challenge. Existing proposals address s...
The performance of game AI can significantly impact the purchase decisions of users. User experience (UX) technology can evaluate user satisfaction with game AI by analyzing user interaction input through a user interface (UI). Although traditional U...
The maturation of internet usage environments has elevated User Experience (UX) to a critical factor in system success. However, traditional manual UX testing methods are hampered by subjectivity and lack of standardization, resulting in time-consumi...
Autism Spectrum Disorder (ASD) is a condition characterized by difficulties with social interaction and communication. Studies show that people with ASD tend to enjoy using technology, as it provides them with a safe and trustworthy environment. Eval...
Voice assistants have become increasingly common in everyday devices such as smartphones and smart speakers. Improving their user experience (UX) is crucial to ensuring usability, acceptance, and long-term effectiveness. Heuristic evaluation is a wid...
‘User Experience’ (UX) is a term that has been established in HCI research and practice, subsuming the term ‘usability’. UX denotes that interaction with a contemporary technological system goes far beyond usability, extending to one’s emotions befor...
It is necessary to focus on a VR environment centered on a tangible interaction (TI), which provides and interacts with the user experience (UX) with various sensational forms. Therefore, this study attempted to present UX evaluation items for VR fas...
Remote control devices are commonly used for interaction with multimedia equipment and applications (e.g., smart TVs, gaming, etc.). To improve conventional keypad-based technologies, haptic feedback and user input capabilities are being developed fo...
As robotic systems become increasingly integrated into daily life, the need for user experience (UX) assessment methods that are both privacy-conscious and suitable for embedded hardware platforms has grown. Traditional UX evaluations relying on visi...
Wellbeing at work can be achieved through different strategies; designing for a positive user experience (UX) is one way. However, the relationship between wellbeing and professionally used technology is rather unexplored, especially in work areas th...
Mobile Augmented Reality (MAR) is gaining a strong momentum to become a major interactive technology that can be applied across domains and purposes. The rapid proliferation of MAR applications in global mobile application markets has been fueled by...
Low-cost sensors are a current trend in citizen science projects that focus on air quality. Until now, devices incorporating such sensors have been tested primarily for their technical capabilities and limitations, whereas their usability and accepta...
The global rise in childhood speech disorders highlights the need for accessible and engaging home-based rehabilitation tools. This study applied the Double Diamond design framework to enhance the user experience (UX) of Smart Speech, a gamified func...
A virtual reality (VR) environment is different from the generally produced video-based experience, as it creates an interactive user experience (UX) by allowing the users to respond to operations or commands using various input devices. In particula...
Over the last few decades, several studies have shown the feasibility, acceptability, and efficacy of VR-based instruments in the early evaluation of executive dysfunction (ED) in psychiatric and neurologic conditions. Due to the negative impact of E...
User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The incr...
The digital humanities and social sciences are critical for addressing societal challenges such as climate change and disaster risk reduction. One way in which the digital humanities and social sciences add value, particularly in an increasingly digi...
Intelligent user interfaces (IUI) are driven by the goal of improvement in human–computer interaction (HCI), mainly improving user interfaces’ user experience (UX) or usability with the help of artificial intelligence. The main goal of th...
With the growth and overcrowding of the internet, the use of online social networks has been increasing. Currently, social networks are used by a wide variety of users–with different objectives and in different contexts of use–, so it is...
With the ongoing integration of advanced technologies into modern vehicle systems, understanding user interaction becomes a critical factor for safe and intuitive operation—especially in the transition towards autonomous driving. This article u...
Creating meaningful interactions using smart textiles involves both a comprehensive understanding of relevant materials and technologies (M&T) and how users engage with this type of interface. Despite its relevance to design research, user experi...
Computer-Aided Design (CAD) software has long served as a foundation for planning and modeling in Architecture, Engineering, and Construction (AEC). In recent years, the introduction of Augmented Reality (AR) and Virtual Reality (VR) has significantl...
User Experience (UX) is characterized by its temporal dimension, dynamic nature, and variability. Although descriptive models about the temporal dimension and related aspects exist, an understanding of the design possibilities and a design approach t...
This study introduces a novel tool for classifying user needs in user experience (UX) design, specifically tailored for beginners, with potential applications in education. The tool employs the Kano model, text analysis, and deep learning to classify...
Evaluating user experience (UX) is essential for optimizing educational chatbots to enhance learning outcomes and student productivity. This study introduces a novel weighted composite metric integrating interface usability assessment (via the Chatbo...
Due to the advancement in information technology and the boom of micro-blogging platforms, a growing number of online reviews are posted daily on product distributed platforms in the form of spontaneous and insightful user feedback, and these can be...
Research into the design of serious games still lacks metrics to evaluate engagement with the experience so that users can achieve the learning aims. This study presents the new EPUX metric, based on playability and User eXperience (UX) elements, to...
Immersive virtual reality (iVR) has gained considerable attention recently with increasing affordability and accessibility of the hardware. iVR applications for older adults present tremendous potential for diverse interventions and innovations. The...
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