User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research
1
Faculty of Economics and Social Sciences, University of Potsdam, 14482 Potsdam, Germany
2
Institute of Entrepreneurship & Innovation, University of Stuttgart, 70569 Stuttgart, Germany
3
Mads Clausen Institute, University of Southern Denmark, 6400 Sønderborg, Denmark
*
Author to whom correspondence should be addressed.
Multimodal Technol. Interact. 2020, 4(2), 18; https://doi.org/10.3390/mti4020018
Received: 31 March 2020 / Revised: 8 May 2020 / Accepted: 14 May 2020 / Published: 16 May 2020
(This article belongs to the Special Issue Understanding UX through Implicit and Explicit Feedback)
User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.
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Keywords:
bibliometric analysis; co-citation analysis; co-occurrence analysis; citation analysis; user experience; UX
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MDPI and ACS Style
Luther, L.; Tiberius, V.; Brem, A. User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research. Multimodal Technol. Interact. 2020, 4, 18. https://doi.org/10.3390/mti4020018
AMA Style
Luther L, Tiberius V, Brem A. User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research. Multimodal Technologies and Interaction. 2020; 4(2):18. https://doi.org/10.3390/mti4020018
Chicago/Turabian StyleLuther, Laura; Tiberius, Victor; Brem, Alexander. 2020. "User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research" Multimodal Technol. Interact. 4, no. 2: 18. https://doi.org/10.3390/mti4020018
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