2026 April - 27 articles
This editorial article introduces the six articles in this Visiting Friends and Relatives (VFR) travel Special Issue. A call for submissions was undertaken in late 2021 to invite articles for consideration for a Special Issue dedicated to VFR travel....
Since sustainable tourism gains relevance in tourist destinations like Thailand, the fact that some satisfied customers fail to become avid promoters is a research dilemma. In this paper, the researcher explored the behavioural intentions of low-carb...
Customer loyalty is a critical asset for the restaurant industry, yet the mechanisms linking the physical environment, price perception, and satisfaction remain underexplored in emerging Latin American gastronomy markets. This study examines the rela...
Timely monitoring of tourism demand is essential for destination management, yet official monthly arrival statistics are often released with delays and can be difficult to use for near-real-time decision-making, particularly under structural shocks s...
This study developed internally consistent scenarios for tourism village development to strengthen destination competitiveness and support the local economy. Using an exploratory–constructive design and the Cross-Impact Balance method, the stud...
The positive economic, social, and environmental influences of the active sport tourism market are well documented today. This study aimed to map brand association patterns across the different stages of the Psychological Continuum Model (PCM) within...
The past few decades have witnessed a growing recognition and traction of dark tourism in the academic world, extending beyond tourism research [...]
This research examines the impact of Entrepreneurial Orientation and Market Orientation on Dynamic Capabilities and investigates how these capabilities influence Firm Performance in the wine tourism industry. Drawing on the Dynamic Capabilities View,...
Given the growing popularity of pet ownership, this study aimed to examine the effects of pet owners’ tourism constraints on learned helplessness, travel avoidance with pets and behavioural intentions to travel with pets. The relationship betwe...
Tourism’s digital transformation has reshaped how travelers search for and evaluate destinations. However, relatively little empirical work has examined how user engagement translates into booking intent, especially under the emergent discovery...
The cultural valorization-based territorial recognition program has established itself as an effective strategy for fostering sustainability in rural tourism destinations. However, there is limited evidence of their influence from the community&rsquo...
International tourism plays an important role in the global service economy, contributing to trade, employment, and regional development. For this reason, identifying the factors that influence tourist flows is an important issue for tourism policy,...
Employee loyalty in hospitality settings is influenced by a combination of economic, relational, and developmental factors, including remuneration, recognition, interpersonal relationships, and opportunities for career advancement. This study explore...
Architectural heritage plays a central role in shaping visitors’ emotional experiences within cultural tourism contexts. However, empirical research examining how specific architectural styles evoke emotional responses remains limited, particul...
This study examines how Industry 4.0 technology (I4T) impacts supply chain resilience (SCR) and employee-centered social performance (ESP) in hotels. It also explores SCR’s mediating effect and how hotel managers’ I4T knowledge moderates...
Creative tourism is increasingly discussed as a pathway for tourism development in rural and peripheral destinations, yet empirical evidence remains uneven and is still drawn mainly from contexts where it is already explicitly labelled and institutio...
This study investigates how AI-driven personalization shapes traveler satisfaction in a post-adoption tourism context, with particular attention to the mechanisms and boundary conditions through which personalization is associated with experiential o...
This study employs a reflexive autoethnography, guided by flow and place attachment theory, to examine how gaming experiences influence attachments to virtual environments and inspire real-world travel intentions. Data comprise reflexive journal note...
Understanding and managing tourism event experiences requires insight into how emotions unfold across space. Drawing on constructed emotion theory, this study advanced both theoretical and methodological knowledge by comparing three spatial emotion m...
This study was conducted to examine the influence of residents’ perceptions of sustainable tourism policies and destination management (STP&DM) on residents’ empowerment and their support for sustainable tourism development (SUPSTD)....
This study examines the determinants of tourism resilience and recovery following global crises using a comparative cross-country approach. A composite Tourism Resilience Index (TRI) is constructed based on post-crisis recovery in tourism employment,...
This study aims to examine the influence of the marketing mix and service quality on hotel selection decisions in a growing urban tourism destination in Thailand in a separate model. A mixed-methods approach was employed. Quantitative data were gathe...
This study examined the relationships between norm perceptions about innovation, innovation source and customer satisfaction with sample data from small-scale hospitality businesses in Ghana. We adopted the quantitative approach and correlational sur...
This study examines the determinants of city brand equity in the context of Riyadh Season, a large-scale cultural and entertainment festival in Saudi Arabia. Drawing on Aaker’s customer-based brand equity framework adapted to the city-brand con...
In many hospitality workplaces, customer deviant behaviour is no longer an occasional frustration but a routine part of frontline employees’ day, steadily draining their energy, dignity and desire to deliver great service. Yet in sub-Saharan Af...
The adoption of information technology (IT) has become essential for improving operational efficiency and service quality in the restaurant industry. However, integrating IT into organizational structures and daily work processes often requires emplo...
This research examines the potential of Battlefield Tourism as a strategic tool for rural development, focusing on the cultural heritage of Extremadura, Spain. Given the specific nature of the regional tourism offer, this paper is presented as a case...
