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  • Article
  • Open Access
110 Citations
38,065 Views
11 Pages

23 February 2022

Virtual reality has become a more common phenomenon in both destination marketing and on-site experience. The recent challenges such as overtourism and the COVID-19 pandemic have created a pressing need to examine virtual tourism as an alternative to...

  • Article
  • Open Access
98 Citations
23,751 Views
19 Pages

2 January 2021

Research on the relationship between automation services and tourism has been rapidly growing in recent years and has led to a new service landscape where the role of robots is gaining both practical and research attention. This paper builds on previ...

  • Article
  • Open Access
76 Citations
44,613 Views
20 Pages

14 February 2025

Community-based tourism (CBT) is an innovative and participatory approach that places local communities at the center of tourism development. This model aligns with the United Nations Sustainable Development Goals (SDGs), particularly SDG 1 (No Pover...

  • Article
  • Open Access
73 Citations
29,069 Views
16 Pages

21 March 2022

Virtual reality technology has been widely applied in the tourism industry, but the literature examining the relationship between the virtual tourism experience and cultural dissemination behavior is limited. This present study examines how a virtual...

  • Article
  • Open Access
62 Citations
13,046 Views
28 Pages

1 January 2021

Sustainable tourism development (STD) serves as a founding and guiding concept that can be applied to all forms of tourism, whereas community-based tourism (CBT) has been largely practiced as an alternative form of tourism development. Past research...

  • Review
  • Open Access
62 Citations
10,088 Views
19 Pages

8 June 2023

Overtourism has become a critical problem in many popular destinations around the world, leading to negative impacts on the environment, local communities, and the quality of the visitor experience. This article explores the potential of the metavers...

  • Feature Paper
  • Article
  • Open Access
58 Citations
11,987 Views
17 Pages

14 January 2021

The relationships between destination image and tourist satisfaction and loyalty have been studied extensively through surveys. This study aims to measure these constructs through big data analytics by going one step further in a line of research und...

  • Review
  • Open Access
56 Citations
22,956 Views
16 Pages

10 February 2023

Rural tourism plays an increasing role in maintaining sustainable rural development. Integrating culture into rural tourism is multifaceted. Local communities have often been regarded as homogeneous, and different voices within them are selectively p...

(This article belongs to the Special Issue Rural Tourism)
  • Review
  • Open Access
49 Citations
18,567 Views
20 Pages

This study examined the trends and key themes of artificial intelligence in the field of tourism and hospitality research. On 5 March 2025, a search was performed using “artificial intelligence” and related terms in the “Title, Abst...

  • Article
  • Open Access
49 Citations
9,522 Views
17 Pages

28 April 2022

Focusing on rural destinations and calling on the evolutionary resilience concept as a theoretical lens, this paper investigates whether COVID-19 provokes “revenge tourism” after periods of lockdown or whether the pandemic can be used as...

(This article belongs to the Special Issue Rural Tourism)
  • Article
  • Open Access
47 Citations
24,055 Views
18 Pages

30 October 2020

This study reviews the published quantitative literature in agritourism from the supply, demand, and both supply- and demand-side perspectives to determine the implications for agritourism in developing countries. A total of 85 quantitative papers we...

  • Article
  • Open Access
42 Citations
17,995 Views
38 Pages

From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry

  • Ibrahim A. Elshaer,
  • Alaa M. S. Azazz,
  • Sameh Fayyad,
  • Abdulaziz Aljoghaiman and ,
  • Eslam Ahmed Fathy and
  • Amr Mohamed Fouad
  • + 1 author+ 0 author

The study investigates how information asymmetry affects customer satisfaction in the tourism industry by examining trust and perceived value as mediating factors. The research implements an integrated model to test and prove information asymmetry&rs...

  • Review
  • Open Access
42 Citations
13,266 Views
17 Pages

17 March 2021

A focus on continued year-on-year economic growth was beginning to be seen as unsustainable even before the COVID-19 crisis forced many tourism destinations to rethink their marketing and branding. This paper adopts a critical marketing stance to exp...

(This article belongs to the Special Issue Strategies for Tourism and Hospitality after COVID-19)
  • Article
  • Open Access
41 Citations
12,970 Views
16 Pages

Place Brand Co-Creation through Storytelling: Benefits, Risks and Preconditions

  • Ioana S. Stoica,
  • Mihalis Kavaratzis,
  • Christina Schwabenland and
  • Markus Haag

30 December 2021

Co-creation in place branding is used as an umbrella term for the complex brand meaning emerging through stakeholders’ participation in place activities, their contribution, collaborations and interchange of ideas and resources. Co-creation is often...

  • Review
  • Open Access
36 Citations
10,039 Views
25 Pages

29 September 2023

Climate change and rising sea levels present significant challenges for geotourism destinations and activities. Accelerated changes in geomorphological processes threaten or diminish both the physical existence and aesthetic qualities of geoheritage...

(This article belongs to the Special Issue Geotourism: The Tourism of Geology and Landscape)
  • Article
  • Open Access
34 Citations
26,245 Views
13 Pages

Understanding the Impact of Waste Management on a Destination′s Image: A Stakeholders′ Perspective

  • Aglaia-Spyridoula Koliotasi,
  • Konstadinos Abeliotis and
  • Paris-Georgios Tsartas

23 January 2023

The present manuscript describes a case study on the viewpoints of tourism stakeholders on the effect of waste management on a destination′s image. In particular, the study aims to analyze the problems that arose during the summer of 2018 in th...

  • Article
  • Open Access
33 Citations
21,441 Views
18 Pages

21 February 2025

AI-controlled chatbots have been used in travel services for some time and range from simple hotel reservations to personalized travel recommendations. However, the acceptance of chatbots compared to human interlocutors has not yet been extensively s...

  • Review
  • Open Access
33 Citations
28,727 Views
19 Pages

Solo Travel Research and Its Gender Perspective: A Critical Bibliometric Review

  • Almudena Otegui-Carles,
  • Noelia Araújo-Vila and
  • Jose A. Fraiz-Brea

23 August 2022

Solo travel continues to be an under-researched area in the field of tourism, hospitality, and events. After the COVID-19 pandemic, it has become necessary to review the knowledge acquired so far. In addition, the 2030 Agenda calls for more studies t...

  • Article
  • Open Access
31 Citations
34,302 Views
18 Pages

Exploring the Influence of Social Media on Tourist Decision-Making: Insights from Cape Verde

  • Wilson Semedo Martins,
  • Márcio Martins and
  • Elisabete Paulo Morais

This study explores the influence of social media on tourists’ decision-making processes, focusing on Cape Verde as an emerging tourist destination. The aim is to understand how social media platforms shape tourists’ perceptions and choic...

  • Review
  • Open Access
31 Citations
23,221 Views
11 Pages

Railway and Tourism: A Systematic Literature Review

  • Giovanni Peira,
  • Agata Lo Giudice and
  • Stefania Miraglia

18 January 2022

From the second half of the 20th century, numerous railways, especially in industrial and mining areas, were abandoned for economic reasons. The activism of the “railfans”, who are fond of trains, has made it possible to set up voluntary associations...

  • Perspective
  • Open Access
31 Citations
10,952 Views
6 Pages

The Future of Destination Marketing Organizations in the Insight Era

  • Arthur Huang,
  • Efrén De la Mora Velasco,
  • Adam Haney and
  • Sergio Alvarez

13 September 2022

There has been a growing interest in examining the implementation of insight-era technologies (e.g., AI, social media) and big data for sustainable tourism development. However, actionable guidelines to promote a holistic adaptation and the effective...

  • Article
  • Open Access
30 Citations
8,628 Views
16 Pages

23 June 2023

Mountains are perceived as places of biodiversity, as attractive places with breathtaking aesthetic views and epitomized by their unique landscape features. As mountains are the second most demanded outdoor destination category at a global level afte...

(This article belongs to the Special Issue Rural Tourism)
  • Article
  • Open Access
29 Citations
11,654 Views
14 Pages

28 December 2020

Visiting sacred spaces is becoming a growing trend in tourism in the Central Asian region. Sacred sites are said to have the power to heal the body, enlighten the mind, and inspire the heart. This study explored the motivations for visiting sacred sp...

  • Review
  • Open Access
29 Citations
17,508 Views
20 Pages

State-of-the-Art Review on Destination Marketing and Destination Management

  • Stephan Reinhold,
  • Pietro Beritelli,
  • Alan Fyall,
  • Hwan-Suk Chris Choi and ,
  • Christian Laesser and
  • Marion Joppe
  • + 1 author+ 0 author

29 November 2023

This article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior...

(This article belongs to the Collection State-of-the-Art Reviews in Tourism and Hospitality)
  • Article
  • Open Access
28 Citations
9,800 Views
15 Pages

Global Climate Resources for Camping and Nature-Based Tourism

  • Siyao Ma,
  • Christopher Craig,
  • Daniel Scott and
  • Song Feng

17 December 2021

Climate change is impacting the distribution of climate resources upon which nature-based tourism and recreation depends. Accordingly, we examine the global distribution of climate resources from 1948 to 2016 using the Camping Climate Index (CCI), a...

  • Article
  • Open Access
27 Citations
8,449 Views
21 Pages

The Majapahit House heritage area in Trowulan, Indonesia, represents a significant initiative where local communities, government agencies, and cultural organizations collaborate to preserve traditional architecture while developing cultural tourism....

(This article belongs to the Special Issue Destination Resilience and Innovation for Advanced Sustainable Tourism Management)
  • Article
  • Open Access
27 Citations
11,958 Views
22 Pages

14 January 2022

While the COVID-19 pandemic evolves and new variants emerge, destinations and cities look to tourism recovery, cautiously rebooting and re-opening borders. Since the start of the pandemic, dramatic lockdowns have been employed, resulting in dire econ...

  • Systematic Review
  • Open Access
26 Citations
33,117 Views
22 Pages

Management Accounting Practices in the Hospitality Industry: A Systematic Review and Critical Approach

  • Filipa Campos,
  • Luís Lima Santos,
  • Conceição Gomes and
  • Lucília Cardoso

16 February 2022

The hospitality industry has been making a remarkable contribution to the growth of several countries’ economies. From a business perspective, the best management accounting (MA) techniques and practices are fundamental to the success of companies. H...

  • Article
  • Open Access
26 Citations
11,176 Views
16 Pages

Digital Nomads: Advances in Hospitality and Destination Attractiveness

  • Ioulia Poulaki,
  • Eleni Mavragani,
  • Alexandra Kaziani and
  • Eleftheria Chatzimichali

4 September 2023

As remote work goes from trend to mainstream, digital nomads are on the rise, becoming a market every destination needs to attract. Considering the needs and wants of digital nomads, this paper aims to investigate the strengths and the opportunities...

  • Feature Paper
  • Article
  • Open Access
24 Citations
11,792 Views
17 Pages

9 July 2021

Drawing on data gathered through semi-structured interviews, participant observation and document analysis at five-star hotels in UK and Germany, this paper examines the competing pressures driving waste generation and prevention at different stages...

  • Article
  • Open Access
24 Citations
7,161 Views
15 Pages

A Break from Overtourism: Domestic Tourists Reclaiming Nature during the COVID-19 Pandemic

  • Margrét Wendt,
  • Anna Dóra Sæþórsdóttir and
  • Edda R. H. Waage

7 September 2022

Natural areas are often of particular importance for residents as venues for recreation and domestic tourism. However, prior to the COVID-19 pandemic, overtourism was a major challenge for many nature-based tourism destinations worldwide, and led to...

  • Article
  • Open Access
24 Citations
23,251 Views
16 Pages

Generation Z and Travel Motivations: The Impact of Age, Gender, and Residence

  • Jorge Marques,
  • Sofia Gomes,
  • Mónica Ferreira,
  • Marina Rebuá and
  • Hugo Marques

This study investigates the relationship between demographic factors and travel motivations among Generation Z leisure tourists through the lens of the Travel Career Pattern (TCP) theory. More specifically, the research focuses on how gender, age, an...

  • Article
  • Open Access
23 Citations
16,548 Views
21 Pages

29 January 2022

This study employed the Uses and Gratifications Theory to explore the motivations for utilizing a smartphone during trips and satisfactions with travel experience. This study adopted multilevel SEM to explore how U&G motivations affect e-tourist...

  • Article
  • Open Access
23 Citations
11,503 Views
50 Pages

Post-Pandemic Lessons for Destination Resilience and Sustainable Event Management: The Complex Learning Destination

  • Jesse Carswell,
  • Tazim Jamal,
  • Seunghoon Lee,
  • Donna Lee Sullins and
  • Kelly Wellman

28 February 2023

This paper aims to share post-pandemic lessons for destination resilience and the sustainability of events. It offers a new perspective that reimagines the space and place of events as learning destinations enmeshed in complex systems. Complexity ari...

(This article belongs to the Special Issue New Models and Paradigms for Future Festival and Events)
  • Article
  • Open Access
23 Citations
8,641 Views
22 Pages

12 March 2024

Women’s participation in the tourism workforce is growing intensely in response to Saudi Vision 2030. Notwithstanding this, Saudi women still have limited access to senior management positions. This study explores the barriers that Saudi women...

  • Perspective
  • Open Access
22 Citations
7,747 Views
6 Pages

10 October 2022

The Sustainable Development Goals (SDGs) framework provides a set of 17 goals aiming to enhance global well-being by reducing poverty, enhancing health outcomes, responding to gender equality, and mobilizing social justice and peace efforts. Tourism...

  • Technical Note
  • Open Access
22 Citations
10,272 Views
11 Pages

3 December 2022

This research paper explores perspectives on the post-pandemic Islamic tourism market, policies, and challenges associated with sustainable growth. This paper also shares thoughts on emerging trends in the global Islamic tourism industry. The methodo...

  • Article
  • Open Access
21 Citations
7,560 Views
13 Pages

8 June 2021

The UNWTO’s discourse has focused on managing the effects of COVID-19 on tourism mobility since the outbreak was taken over by the WHO, as tourism is prominent amongst the hardest hit sectors. Emanating from the UNWTO as one of the dominant stakehold...

  • Article
  • Open Access
21 Citations
12,264 Views
19 Pages

Strategic Management of Multiculturalism for Social Sustainability in Hospitality Services: The Case of Hotels in Athens

  • Michalis Skordoulis,
  • Olga Patsatzi,
  • Stavros Kalogiannidis,
  • Christina Patitsa and
  • Aristidis Papagrigoriou

10 October 2024

This study seeks to determine how multicultural management affects the promotion of a healthy and efficient working climate in hotels in Athens. Specifically, it explores employees’ attitudes toward diversity and multiculturalism, the effects o...

  • Article
  • Open Access
21 Citations
10,713 Views
17 Pages

19 September 2025

This study examines the impact of food authenticity and social media exposure on revisit intention, mediated by the roles of memorable culinary tourism experience and destination image. This research uses a quantitative approach with an explanatory r...

(This article belongs to the Special Issue Authentic Tourist Experiences: The Value of Intangible Heritage)
  • Article
  • Open Access
20 Citations
10,045 Views
23 Pages

This study investigates how workplace stressors influence the intention to quit among male employees working in five-star hotels in Egypt, with a focus on the mediating role of psychological distress and the moderating role of psychological flexibili...

  • Article
  • Open Access
20 Citations
9,867 Views
22 Pages

Gastronomic tourism has become a dynamic segment within the tourism sector, serving as a vital tool for the economic, cultural, and environmental growth of regions that emphasize culinary experiences. This study examines the motivations of young food...

  • Article
  • Open Access
20 Citations
5,904 Views
20 Pages

Bridging the Attitude–Behavior Gap in Sustainable Tourism: An Extended TPB Model of Green Hotel Purchase Intentions

  • Arthur Araújo,
  • Isabel Andrés Marques,
  • Lorenza López Moreno and
  • Patricia Carrasco García

15 October 2025

The awareness of tourism’s environmental impact has increased interest in sustainable alternatives such as green hotels, yet tourists often fail to translate pro-environmental attitudes into action, reflecting the attitude–behavior gap. T...

  • Article
  • Open Access
20 Citations
18,382 Views
20 Pages

What Tourists Want, a Sustainable Paradise

  • Cathrine Linnes,
  • Jerome Agrusa,
  • Giulio Ronzoni and
  • Joseph Lema

9 February 2022

The increasing complexity of tourism and sustainability offers opportunities and challenges among diverse stakeholder perspectives. The need for sustainable and nature-based approaches exists throughout the growing body of literature from among a num...

  • Article
  • Open Access
20 Citations
9,683 Views
18 Pages

Livelihoods and Tourism: Capital Assets, Household Resiliency, and Subjective Wellbeing

  • Ian E. Munanura,
  • Edwin Sabuhoro,
  • Carter A. Hunt and
  • Jim Ayorekire

27 October 2021

Although a positive relationship between tourism and quality of life is the premise of using tourism to support biodiversity conservation, tourism scholars rarely assess the relationship between tourism and community livelihoods with rigorous empiric...

  • Feature Paper
  • Article
  • Open Access
20 Citations
16,299 Views
20 Pages

11 March 2021

This paper argues that that much published tourism and hospitality research has had little influence on tourism or hospitality practice especially with regard to the problems of sustainability because of a failure to use systems thinking to guide res...

  • Article
  • Open Access
19 Citations
13,620 Views
20 Pages

Risk and Resilience in Tourism: How Political Instability and Social Conditions Influence Destination Choices

  • Panagiotis Grigoriadis,
  • Asimenia Salepaki,
  • Ioannis Angelou and
  • Dimitris Kourkouridis

In an era of increasing global uncertainty, tourism destinations face significant challenges due to political instability and social unrest, which shape travelers’ perceptions and decision making. This study examines the relationship between pe...

(This article belongs to the Special Issue Rethinking Destination Planning Through Sustainable Local Development)
  • Article
  • Open Access
19 Citations
6,498 Views
16 Pages

Italy’s rural areas provide significant tourism opportunities which support local economies and sustainable development. This study examines the impact of socio-economic, technological, natural–ecological, and political–legal factor...

  • Article
  • Open Access
19 Citations
6,436 Views
19 Pages

13 October 2025

Community-Based Tourism (CBT) is increasingly pivotal for sustainable rural development in emerging economies, particularly in culturally rich nations like Indonesia. The vulnerability of tourism-dependent communities, starkly exposed by the COVID-19...

(This article belongs to the Special Issue Sustainability of Tourism Destinations)
  • Systematic Review
  • Open Access
19 Citations
7,854 Views
25 Pages

19 November 2025

This study aims to identify and critically compare multi-stakeholder frameworks and collaborative approaches for sustainable destination development. A comprehensive literature review was carried out, examining the most relevant frameworks published...

(This article belongs to the Special Issue Rethinking Destination Planning Through Sustainable Local Development)
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Tour. Hosp. - ISSN 2673-5768