Community-based tourism (CBT) is an innovative and participatory approach that places local communities at the center of tourism development. This model aligns with the United Nations Sustainable Development Goals (SDGs), particularly SDG 1 (No Pover...
The present manuscript describes a case study on the viewpoints of tourism stakeholders on the effect of waste management on a destination′s image. In particular, the study aims to analyze the problems that arose during the summer of 2018 in th...
This study explores the influence of social media on tourists’ decision-making processes, focusing on Cape Verde as an emerging tourist destination. The aim is to understand how social media platforms shape tourists’ perceptions and choic...
Rural tourism plays an increasing role in maintaining sustainable rural development. Integrating culture into rural tourism is multifaceted. Local communities have often been regarded as homogeneous, and different voices within them are selectively p...
This study investigates the multifaceted relationships between product innovation, customer satisfaction, and experience within the quick service restaurants (QSR) sector. Moreover, it explores the reciprocal dynamics, scrutinizing the impact of cust...
AI-controlled chatbots have been used in travel services for some time and range from simple hotel reservations to personalized travel recommendations. However, the acceptance of chatbots compared to human interlocutors has not yet been extensively s...
This paper aims to analyze the influence of digital marketing in Kosovo’s tourism industry from three key perspectives: consumers, businesses, and industry experts (IEs). The research explores how digital marketing influences the identification...
The importance of service quality and a positive reputation, individually leading to enhanced performance of hospitality organizations, is undisputed. However, little is known about their interplay and how they collectively explain the variability in...
This article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior...
Climate change impacts on tourism are well documented, with most studies focusing on challenges facing ski or beach tourism. While non-ski, mountain tourism accounts for almost one fifth of tourism worldwide, there is a dearth of research on tourists...
Get Alerted
Add your email address to receive forthcoming issues of this journal.
