7,726 Results Found

With the introduction of “carbon neutrality”, promoting carbon peaking and carbon neutrality has become contingent upon the vigorous development of pure electric vehicles. The development of electric minivans is receiving substantial back...

The Bicycle-sharing System (BSS) has been globally adopted as a sustainable transportation system that helps improve air pollution, public health and traffic congestion. The increased usage of BSSs requires an increased number of rebalancing trucks t...

The existing Internet environment has been extended to the Internet of Things (IoT) as an emerging new paradigm. The IoT connects various physical entities. These entities have communication capability and deploy the observed information to various s...

This paper proposes an innovative shared scooter service whereby scooter owners can authorize the rental of their scooters to others through a mobile service platform. It constitutes a public short-distance mobility service for travelers and increase...

This paper focuses on preventing forms of social dysfunction such as invasions of privacy and stalking by understanding the diversified situation of the rapidly increasing number of social media users who use social media services, which are various...

Sustainable urban transport planning requires inclusive, high-quality mobility systems that address both user needs and broader environmental objectives. This study examines the service quality and user satisfaction of Chiang Mai University Transit u...

Service users’ views and expectations of mental health nurses in a UK context were previously reviewed in 2008. The aim of this systematic review is to extend previous research by reviewing international research and work published after the or...

A holistic understanding of the correlations between supply and demand in buildings forms the basis for their performance assessment. This paper aims to reinterpret a set of Key Performance Indicators (KPIs) that influence users’ satisfaction from di...

Quantum Cloud Computing is the technology which has the capability to shape the future of computing. In “Platform as a Service (PaaS)” type of cloud computing, the development environment is delivered as a service. In this paper, a multi-...

With today’s rapid technological developments, many have applied artificial intelligence and robot technology to the tourism and hotel industries, with hotel service robots (HSRs) being gradually developed. At present, more technology developme...

Companies in all businesses need efficient and user-friendly tools for experience design in a fast-paced digitalized world searching for sustainability. Although there are hundreds of methods and models in the interdisciplinary area of experience des...

Most business services based on Ubiquitous Computing are being designed with a sole focus on the technological sector, without considering business elements. In light of this trend, this study was intended to design a user-oriented u-Business service...

Changing conceptions of children and childhood have in the last three decades led to the increasing participation of children in social research and their involvement in active research roles. However, the benefits and challenges of this process are...

Purpose: this study aimed to examine the user satisfaction and reuse intention of the elderly for neighborhood sports facilities in South Korea during the COVID-19 pandemic. Methods: this study surveyed 386 Korean elderly individuals aged ≥ 65 yea...

This study evaluated the impact of didactic videos and service user testimonial videos on mental illness stigma among medical students. Two randomized controlled trials were conducted in Nepal. Study 1 examined stigma reduction for depression. Study...

The use of digital technologies in Product Service Systems (PSSs) has increased in recent years. More and more smart devices are used in these models, collecting significant amounts of data to provide personalized and responsive products and services...

The integration of a user-side energy storage system (ESS) faces notable economic challenges, including high upfront investment, uncertainty in quantifying battery degradation, and fragmented ancillary service revenue streams, which hinder large-scal...

Taiwan will move into a super-aged society by 2025. The government is actively establishing assistive technology resources centers (ATR Centers) throughout Taiwan to provide assistive technology services such as display, evaluation, rental, and maint...

Despite people’s concerns over privacy leakage in the Internet of Things (IoT), the needs for personalized IoT services are increasing, creating a conflicting phenomenon viewed as the personalization–privacy (P–P) paradox. This study proposes a resea...

The increasing complexity shown in Smart Environments, together with the spread of social networks, is increasingly moving the role of users from simple information and services consumers to actual producers. In this work, we focus on security issues...

Relatives play an important role in the recovery journey of mental health service users. Interventions directed either at service users or their relatives may influence the other person as well. The project ‘Activa’t per la salut mental&r...

Medical self-service terminals (MSTs) offer potential advantages for optimizing workflows and enhancing patient experience in hospitals, particularly for the elderly. Despite this, the uptake of MSTs among older adults in China remains a challenge. T...

Evaluating public services has become an important task in order to direct actions that may positively affect with the quality of the service provided by governments. To undertake an effective evaluation, it is necessary to analyze data and informati...

Users are usually required to share several types of data, including their personal data, as different providers strive to offer high-quality services that are often tailored to end-users’ preferences. However, when it comes to personalizing se...

Emerging information and communication technologies are expected to foster new, efficient and accessible services for citizens, while guaranteeing the core principles of equality and privacy. Telehealth services are a clear example of a service in wh...

Health care and other human services such as education are diverse in many substantive aspects. However, arguably, they all use the skills training of service users to accomplish at least some of their key aims. This brief article uses a selective li...

Nowadays, location-enabled mobile phones are becoming more and more widespread. Various players in the mobile business forecast that, in the future, a significant part of total wireless revenue will come from Location-Based Services (LBS). An LBS sys...

The employment rate of people who face severe mental health issues is extremely low, while the vast majority expresses their willingness to work. There are various obstacles that impede their work re-integration process. Apart from the illnesses&rsqu...

Mobile health (mHealth) services have recently been receiving increasing attention. However, there is a lack of knowledge about how users accept and adopt mobile medical treatment (MMT) services, some of the most promising mHealth services that aim t...

With the continuous technological enhancement of banking services, customers can avail of better, more secure services which present improved opportunities and convenience. Of the many methods available to perform banking operations, customers common...

According to the global growth of the “Blue economy”, coastal zones are under pressure from both land and marine side economic activities. The fragmentation of sectorial interests and legislation along the coasts has led to the need for b...

The growth of e-commerce has led to a rapid increase in user-generated content (UGC), attracting scholars’ attention as a new data source for investigating customer requirements. However, existing requirements analysis methods fail to integrate...

Since August 2015, a large range of sexual health and reproductive health services have been provided in more than 120 pharmacies across Birmingham (England). Our study aimed to explore how pharmacy staff and pharmacy users experience delivering or b...

Artificial Intelligence has emerged as a transformative force in public service delivery, promising improved efficiency and responsiveness to citizens’ needs, so it is essential to understand the functional factors that influence citizens&rsquo...

Spiritual diversity and the positive role of spirituality in personal recovery have received growing attention in mental health literature. However, the spiritual experiences and views of service users from cultural communities, particularly the Chin...

Objectives: The purpose of the current research is to examine and analyze the attitudes of healthcare service users towards the integration of remote medical services into ophthalmology in Bulgaria, including teleglaucoma. Methods: A cross-sectional...

This study explores the public library service evaluation domain through user-generated content on Google Maps, highlighting digital feedback’s significant yet underexplored potential in understanding public library patronage across Taiwan&rsqu...

Internationally, mental health service developments are increasingly informed by the principles of recovery, and the availability of arts and creative activities are becoming more common as part of provision. Mental health service users’ experiences,...

Public bike-sharing service systems (PBSSSs) offer an alternative to satisfy users’ needs for short-trip connections. The PBSSSs provide options for short-trip connections and diversify the service experience for different users. PBSSSs also pl...

Background: This study evaluates one of the five regions of the state of Rio de Janeiro, Brazil, as part of a broader research project examining users’ perceptions of the Unified Health System (SUS), which has already generated publications in...

Modern users are accustomed to always-accessible networks ready to serve all of their communication, entertainment, information, and other needs, at the touch of their devices. Spoiled with choices provided on the competitive markets, the risk of cus...

While COVID-19 has accelerated digital transformation, increasing labor costs and 52-h workweek rules are replacing human labor with self-service technologies (SSTs). Self-service technology is increasingly being implemented in restaurant settings. H...

Plastic waste is a major concern for marine environment care, and many researchers and projects face the problem from different points of view. The European CircularSeas project aims to encourage the development of greener maritime industries through...

Recently, various Earth Observation Networks (EONs) have been designed, developed and launched by in-situ, on-site and off-site collected data from fixed and moving marine sensors and remote sensing (RS) satellite data. This information can significa...

Evaluating the access to and quality of healthcare services from the users’ perspective is an important assessment process to identify priorities. This study assessed the profile of health service usage and the views of the Unified Health Syste...

With the explosive pace of mobile over-the-top (OTT) video content streaming services, mobile network traffic has seen unprecedented growth in recent years. However, the limitation of antenna performance, the burden of investment cost, and restricted...

Background/Objectives: Decision making is fundamental to personal autonomy and person-centered, rights-based psychiatric care. This study explored the perceptions and experiences of decision making in psychiatric care from the perspectives of service...

When it comes to scheduling health consultations, e-appointment systems are helpful for patients. Non-attendance is a common obstacle that many medical practitioners must endure when it comes to the management of appointments in healthcare facilities...

Based on spatiotemporal sensing techniques, the cross-regional traveling welcome short messaging service (TW-SMS) has been adopted in China and has become popular, typically being used when travelers pass through or arrive in cities. In this service,...

The estimation of user experience in a wireless network has always been a research hotspot, especially for the realization of network automation. In order to solve the problem of user experience estimation in wireless networks, we propose a two-step...