Even though Industry 4.0 is primarily focused on the implementation of advanced digital technologies, this is not the only aspect that should be considered. One of the aspects that calls for attention is the ability to create a sustainable and agile...
A primary management concern when CSR is used as a tool to build business excellence is whether it will result in a discernible influence on the competitiveness of firms. This concern is more pronounced in the hypercompetitive, customer-centric groce...
The concept of sustainability has gained importance over the last years and organizations worldwide are trying to adapt their strategies and their economic, environmental, and social goals in order to achieve what is called corporate sustainability....
The problem of sustainable business excellence has been investigated according to different aspects in different fields. For a more detailed analysis, it is necessary to develop an integrative sustainable business excellence model, respecting the bas...
In recent decades, many researchers and practitioners have believed that reaching a high level of business excellence leads to the continuous realization of a set of business goals. In the literature, a vast number of models for business excellence e...
Achieving sustainability in constant development in every area in today’s modern business has become a challenge on the one hand, and an imperative on the other. If the aspect of business excellence achievement is also added to it, the complexi...
This study introduces a novel two-stage model for assessing and enhancing business excellence based on the EFQM framework. The Fuzzy Analytic Hierarchy Process (FAHP) is used in the first stage to calculate the weight vectors of criteria and sub-crit...
A descriptive attribute or characteristic of an object is called dimension. In the area of Business Excellence, this concept is associated with national quality awards and Business Excellence models. The aim of the paper is to identify the Business E...
Not every Business Excellence model has an integral approach considering the environmental, economic, and social aspects of sustainability. The aim of the paper is to review the selected Business Excellence Models and to introduce a proposal to impro...
The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business model that encompasses sustainability and shares features with Industry 4.0, emphasizing transformation and improved organizational performance,...
NorDan AB in Sweden has, over the last years, actively used the UN Sustainable Development Goals (SDGs) as part of its strategy for sustainable development. The company has focused on selected SDGs and carried out a high number of improvements and in...
This paper is intended to design and provide a reliable and valid measurement instrument to aid organizations that wish to self-assess their performance and positioning relative to sustainable enterprise excellence. Recent research trends in performa...
3 January 2026
Conventional research on digital business development offers a limited view, overwhelmingly concerned with the isolated effects of individual variables while overlooking their synergistic relationships. This study challenges this reductive perspectiv...
This research uses an inductive inference approach supported by a literature study and deductive reasoning supported by a case study method. This article is based on a comprehensive literature review which was a foundation for preparation a planned r...
The United Nations Sustainable Development Goals (SDGs), adopted in 2015, are the most relevant global agreements on 17 of the most important issues that are crucial to all countries and their societies. The achievement of all SDGs requires a reducti...
The recent preoccupations of companies are quite varied, but most of them have the same objective—the improvement of organizational performance. The service area is a very popular one among individual clients or legal entities, the latter having many...
This article presents a conceptual and empirical review of the literature related to the link between the different perspectives, models, and tools associated with Quality Management and Environmental Management. Several academic works identified in...
This research aims to understand how self-service technologies (SSTs) can bring about service excellence for tourists by the moderated mediating effect of satisfaction and tourist types, from the customer’s perspective. The study draws on survey data...
Digitization has completely changed the landscape of supply chain management, which enables businesses to streamline their processes and attain higher levels of profitability and sustainability. This study investigates the relationships between digit...
The following paper was developed with a view to identifying the relationship between Sustainable Development and Operational Excellence concepts and to assess the state-of-the-art in Operational Excellence within Sustainable Development concept. Hig...
11 November 2020
Research in the field of banking business management during a pandemic requires the cooperation of organizations with the changing business environment. Resources that are able to be managed effectively and efficiently at the Central Kalimantan Regio...
Implementing the European Foundation for Quality Management (EFQM) business excellence model in organizations is time- and cost-consuming. The integration of artificial intelligence (AI) into the EFQM business excellence model is a promising approach...
The purpose of this study is to conduct an in-depth needs analysis in order to create a sustainable business English course. Drawing critical insights from the development and implementation of a sustainable curriculum, a mixed-methods approach was c...
Generative adversarial networks (GANs) have become a recent and rapidly developing research topic in machine learning. Since their inception in 2014, a significant number of variants have been proposed to address various topics across many fields, an...
This study investigated consumer attitudes and the motivation of small business owners who participated in the 2019 anti-Japan boycott in South Korea (hereafter, Korea). The main areas of inquiry involved self-expression, the realization of justice,...
This study explores the determinants of academic startups’ orientation toward international business expansion, focusing on their technological capabilities, availability of public support, the regional characteristics of their locations, and the res...
Today’s airport passenger terminals are required to be planned and designed to ensure flexibility for future adjustments at minimal cost, but also to respond to changes in demand and/or needs of passengers, airlines, and aircraft. To achieve th...
Circular economy is a tool based on the inclusion of environmental, social, and governance performance (ESG) in decision-making to achieve sustainable development goals (SDG). In recent years, it has become clear that business-as-usual has nothing to...
Business Process Management ambidexterity is a nascent concept providing a philosophy and framework for organizations to radically innovate their business processes, while maintaining their capabilities in process efficiency and operational excellenc...
Whether public sectors or private institutions, in-house or outsourced, building-level or urban-scale, the critical role of facility management (FM) is to support the core business activities of an organization in accomplishing its objectives. Throug...
In pursuit of agricultural sustainability and food security, research should contribute to policy-making by providing scientifically robust evidence. Life cycle assessment (LCA) is an excellent candidate for generating that evidence, thereby helping...
Two critical research problems emerge in creative education quality management: the framework misalignment problem, where business-oriented performance metrics inadequately assess design creativity and innovation, and the sustainability integration g...
In the era of the Internet of Things, innovative business model initiatives continue to deepen, and the trend of search domains continues to expand. This paper aims to scientifically analyze research trends of the Internet of Things in relation to Bu...
This research investigates the application of search engine optimization (SEO) in developing the digital image of rural tourism businesses in the Terras de Trás-os-Montes region of Portugal. With digital marketing becoming increasingly importa...
The water–energy–food (WEF) nexus approach is gaining attention due to the challenge of better managing natural elements. Agro-industrial companies, given their environmental impacts, need to take sustainability into proper account. Howev...
Sustainable public procurement plays an important role in addressing not only environmental but also economic and social issues through government acquisitions from technology-based small suppliers. In this context, the objective of this study is to...
The application of the method for assessing the level of safety at work starts with a document that contains the cover page, the description of the company (name, location, core business, organizational chart etc.), description of the work system, a...
A primary factor limiting the expansion of many Kansas garden centers is marketing. Most of these businesses spend the majority of advertising dollars on traditional media (newspaper, radio, etc.). However, new-media tools such as social-media can be...
The objective of this article is to analyze the characteristics of the most attractive companies in the labor market, which each year maintained their position in the ranking published by the Spanish business magazine Actualidad Económica (AE) for th...
This study investigates the critical role of information systems and digital transformation in advancing sustainable supply chain management. Companies are increasingly adopting sustainable policies to protect the environment, enhance societal wellbe...
In today’s rapidly evolving technological landscape, effective management of information technology (IT) projects is paramount for organizational success. However, ensuring sustainability in IT project management remains a persistent challenge....
Our paper focuses on the transformation of the concept of sustainable business leadership (especially regarding the Sustainable Development Goals (SDGs)) and corporate social responsibility (CSR) in the post-COVID-19 era. The COVID-19 pandemic is wit...
The purpose of this article is to analyze resilient female leadership as a sustainable promoter of business excellence in small and medium-sized Wayuu handicraft marketing enterprises. The present study uses a quantitative methodology with a non-expe...
Nigeria recently witnessed a decade of urban, economic, and social transformation. However, certain features of the Nigerian business environment act as constraints on economic growth. These characteristics also deter investment and exasperate busine...
When constructing a factory to enter new markets, the optimal size to respond to demand is determined by the construction time. Hyundai Motor Company (Hyundai), on the other hand, standardizes the size of its factories to speed up the entry and respo...
This paper explores the role of business process optimization in achieving manufacturing excellence in railway manufacturing through Lean principles and Quality Function Deployment (QFD). It identifies key inefficiencies, such as waiting times, overp...
As cloud computing rises in popularity across diverse industries, the necessity to compare and select the most appropriate cloud provider for specific use cases becomes imperative. This research conducts an in-depth comparative analysis of two promin...
Due to the recent economic crisis, the requirement for sustainable company performance has spread across the globe, with green initiatives being seen as the best way to address it. Recent literature and regulators have taken notice of this predicamen...
This study investigates the role of Modern Management Accounting (MMA)—which integrates Strategic Management Accounting (SMA) and Strategic Customer Knowledge (SCK)—in driving Sustainable Competitive Advantage (SCA) and Business Sustainab...
Many corporations have now revised their value statements to showcase their commitment to sustainable development and green business due to the pressing issues of climate and environmental damage. Despite the importance of value statements that can d...
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