- Article
Crisis Management Experience from Social Media: Public Response to the Safety Crisis of Imported Aquatic Products in China during the Pandemic
- Ru Liu,
- Min Liu,
- Yufeng Li and
- Linhai Wu
China’s outbreak related to cold-chain aquatic product quality and safety in 2020 caused public panic and further led to a crisis in China’s aquatic industry. This paper uses topic clustering and emotion analysis methods to text-mine the...