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1,223 Results Found

  • Article
  • Open Access
5,138 Views
27 Pages

12 December 2023

German health insurance companies increasingly strive to position themselves as health partners to their customers to improve customers’ health and contain costs. However, there is uncertainty about customers’ preferences for health servi...

  • Article
  • Open Access
14 Citations
6,310 Views
16 Pages

Using real-time customer data holds great potential for the insurance industry. The frequency and relevance of interactions can be improved to provide assistance in real time. Better prevention and risk management can significantly improve pricing an...

  • Feature Paper
  • Article
  • Open Access
38 Citations
8,985 Views
14 Pages

Clients’ Experience and Satisfaction of Utilizing Healthcare Services in a Community Based Health Insurance Program in Bangladesh

  • Abdur Razzaque Sarker,
  • Marufa Sultana,
  • Sayem Ahmed,
  • Rashidul Alam Mahumud,
  • Alec Morton and
  • Jahangir A.M. Khan

Background: Community-based health insurance is recognized as a promising tool for health system improvement for low-income people that improves the health status of enrolees and enhances productivity and labor supply. The experience and opinion of t...

  • Article
  • Open Access
5 Citations
6,367 Views
21 Pages

27 April 2020

In compulsory health insurance in Switzerland, policyholders can choose two main features, the level of deductible and the type of plan. Deductibles can be chosen among six levels, which range from CHF 300 to 2500. While the coverage and benefits are...

  • Article
  • Open Access
5 Citations
3,631 Views
15 Pages

Outcomes of the Health Insurance Card Scheme on Migrants’ Use of Health Services in Ranong Province, Thailand

  • Mathudara Phaiyarom,
  • Nareerut Pudpong,
  • Rapeepong Suphanchaimat,
  • Watinee Kunpeuk,
  • Sataporn Julchoo and
  • Pigunkaew Sinam

In 2002, Thailand achieved Universal Health Coverage for all citizens; however, it remains the case that undocumented migrants are not fully covered. The Health Insurance Card Scheme (HICS) of the Ministry of Public Health is the key policy aiming to...

  • Article
  • Open Access
2 Citations
1,377 Views
36 Pages

17 January 2025

Over the past decade, return freight insurance (RFI) and return pickup services (RPSs) have emerged as dominant return service strategies in e-commerce, particularly in China’s competitive online retail market. Despite their prominence, the str...

  • Article
  • Open Access
2,433 Views
15 Pages

This paper explores a decision analysis on product integration of family security services and residential fire insurance in the London and Taiwan markets by using the proposed mathematical models for counting sustainable value. This paper shows the...

  • Article
  • Open Access
10 Citations
7,117 Views
22 Pages

8 April 2020

This research focuses on the customer orientation of insurance brokers, whose activity is regulated by the Law on the mediation of private insurances and reinsurances. The goal is to ascertain whether the intermediation inherent in the insurance brok...

  • Article
  • Open Access
1,552 Views
24 Pages

16 September 2025

Background: The intersection of aging and disability is an important social issue. The rehabilitation system of older adults with disabilities is a complex social system including various social units. This study aims to investigate the impact of the...

  • Article
  • Open Access
15 Citations
4,413 Views
26 Pages

Service Level Agreements are employed to set availability commitments in cloud services. When a violation occurs as in an outage, cloud providers may be called to compensate customers for the losses incurred. Such compensation may be so large as to e...

  • Article
  • Open Access
2,054 Views
21 Pages

22 May 2025

The COVID-19 pandemic exposed significant deficiencies in global health emergency preparedness, highlighting the critical importance of health equity. This study investigates the role of public health infrastructure in promoting health equity, utiliz...

  • Article
  • Open Access
5 Citations
5,862 Views
18 Pages

Service providers are developing more sophisticated offerings, and it is important for them to understand the demographics and specific context by which individuals might procure their services. This allows companies to stay relevant to their custome...

  • Article
  • Open Access
12 Citations
7,167 Views
13 Pages

In 2009, China launched a new health care reform as it endeavoured to develop a tiered system of disease diagnosis and treatment to promote the integration of medical resources. This was important for improving service capacity and building medical a...

  • Article
  • Open Access
5 Citations
13,595 Views
16 Pages

Over the past few decades, healthcare expenditures in the United States have increased due to a variety of different factors. Depending on their insurance plans, Americans have varying levels of health insurance coverage and may need to make co-payme...

  • Article
  • Open Access
5 Citations
3,560 Views
11 Pages

Transfusion Trends of Knee Arthroplasty in Korea: A Nationwide Study Using the Korean National Health Insurance Service Sample Data

  • You-Sung Suh,
  • Hyung-Suk Choi,
  • Jeong Seok Lee,
  • Byung-Woong Jang,
  • Jinyeong Hwang,
  • Min Gon Song,
  • Jaeeun Joo,
  • Haran Chung,
  • Jeong Jae Lee and
  • Jae-Hwi Nho

Knee arthroplasties are strongly associated with blood transfusion to compensate for perioperative bleeding. The purpose of this study was to evaluate trends of transfusion associated with knee arthroplasties using nationwide data of the National Hea...

  • Article
  • Open Access
3 Citations
2,967 Views
18 Pages

6 January 2023

The rural social security system is a crucial guarantee for the purpose of transforming agricultural production methods. This research assesses how the new rural pension insurance (NRPI) alters the farmers’ agricultural mechanization service (A...

  • Article
  • Open Access
7 Citations
2,990 Views
10 Pages

20 August 2020

Asthma is a leading cause of health disparity in children. This study explores the joint effect of race/ethnicity and insurance type on risk for reuse of urgent services within a year of hospitalization. Data were collected from 604 children hospital...

  • Article
  • Open Access
22 Citations
4,530 Views
22 Pages

On-the-spot settlements of medical bills for internal migrants enrolled with a social health insurance program outside of their residential location have been encouraged by the Chinese government, with the intention to improve equality in healthcare...

  • Article
  • Open Access
14 Citations
3,519 Views
9 Pages

Trends of Total Knee Arthroplasty According to Age Structural Changes in Korea from 2011 to 2018

  • Yong-Beom Kim,
  • Hyung-Suk Choi,
  • Eun Myeong Kang,
  • Suyeon Park,
  • Gi-Won Seo,
  • Dong-Il Chun and
  • Tae-Hong Min

Total Knee Arthroplasty (TKA) is one of the most commonly performed surgeries worldwide since it can improve pain, quality of life, and functional outcome. Due to the expansion of hospitals specialized in joint surgery, the topography of TKA implemen...

  • Case Report
  • Open Access
5 Citations
2,514 Views
13 Pages

Civil Liability of Regional Health Services: The Case of the Piedmont Region

  • Alessandro Rizzi,
  • Enrico Sorano,
  • Stefano A. Cerrato,
  • Federico Riganti,
  • Alessandro Stiari,
  • Ernesto Macrì and
  • Alberto Sardi

Civil liability represents one of the main responsibilities for healthcare facilities; it is the legal responsibility of paying money for damage to a person’s health. Even though this responsibility plays a key role in the economic sustainability of...

  • Article
  • Open Access
1,711 Views
12 Pages

Coinfections with hepatitis C virus (HCV) or human immunodeficiency virus (HIV) among individuals with chronic hepatitis B (CHB) are associated with worse clinical outcomes but remain understudied due to their low prevalence and the sensitivity of as...

  • Article
  • Open Access
5 Citations
7,829 Views
25 Pages

15 April 2014

In 2006, the Netherlands commenced market based reforms in its health care system. The reforms included selective contracting of health care providers by health insurers. This paper focuses on how health insurers may increase their market share on th...

  • Article
  • Open Access
2 Citations
1,622 Views
14 Pages

16 November 2023

This study aimed to examine the effects of multiple parameters on the incidence of pancreatic cancer. We analyzed data from 1,108,369 individuals in the National Health Insurance Sharing Service Database (NHISS DB; birth to death; 2002 to 2015) and i...

  • Article
  • Open Access
10 Citations
5,515 Views
18 Pages

Design of an Insurance Policy Model Applied to Natural Stone Facade Claddings

  • Miguel Macedo,
  • Jorge de Brito,
  • Ana Silva and
  • Carlos Oliveira Cruz

The insurance market deliberately excludes the buildings’ envelope from their insurance policies, neglecting all the damage that can be caused by the degradation process or ageing of the materials. This stance is mainly due to the lack of knowl...

  • Article
  • Open Access
20 Citations
6,405 Views
11 Pages

Objectives: Asylum seekers in Germany represent a highly vulnerable group from a health perspective. Furthermore, their access to healthcare is restricted. While the introduction of the Electronic Health Insurance Card (EHIC) for asylum seekers inste...

  • Article
  • Open Access
1 Citations
3,001 Views
13 Pages

Toward Universal Health Coverage: What Socioeconomic and Clinical Factors Influence Health Insurance Coverage and Restrictions in Access to Viral Hepatitis Services in Nasarawa State, Nigeria?

  • Victor Abiola Adepoju,
  • Donald C. Udah,
  • Chinonye Alioha Ezenwa,
  • Jamiu Ganiyu,
  • Sumaiya Muhammad Lawal,
  • James Ambo Haruna,
  • Qorinah Estiningtyas Sakilah Adnani and
  • Adamu Alhassan Ibrahim

Background: Viral hepatitis B and C (HBV and HCV) pose significant public health concern in Nigeria, where access to healthcare and treatment affordability are limited. This study investigated sociodemographic and clinical predictors of health insura...

  • Article
  • Open Access
2,918 Views
15 Pages

Research on actuarial risk management practices (ARMP) and insurance firm performance has revealed inconsistent results. Therefore, a mediating factor such as innovation is needed to bridge between them. Studies exploring the relationship between ARM...

  • Article
  • Open Access
67 Citations
23,181 Views
16 Pages

Determinants of Customer Satisfaction and Loyalty in Vietnamese Life-Insurance Setting

  • Ha Thu Nguyen,
  • Hoang Nguyen,
  • Nhan Duc Nguyen and
  • Anh Chi Phan

11 April 2018

Sustainable services are often regarded as sustainable strategies and operations producing goods and services that satisfy customer needs and significantly improve social and environmental performance. To be sustainable, service providers must satisf...

  • Article
  • Open Access
30 Citations
5,283 Views
14 Pages

Health insurance is an essential instrument to ensure equal access to medical resources and promote the health of the general population. Robust evidence regarding whether migrant workers have benefited from available insurance schemes is limited. Dr...

  • Article
  • Open Access
1 Citations
3,444 Views
23 Pages

28 June 2024

Background: This study aims to examine the impact of different healthcare payment systems, specifically salary and fee-for-service (FFS) models, on service provision, patient welfare, and quality of care. The influence of payment models on healthcare...

  • Article
  • Open Access
1 Citations
3,124 Views
9 Pages

Methodological Proposal for the Development of Insurance Policies for Building Components

  • Miguel Macedo,
  • Jorge de Brito,
  • Carlos Oliveira Cruz and
  • Ana Silva

Insurance is a growing economic activity within the construction sector. Homes and buildings are perhaps the most important investment an individual makes in his/her lifetime. Nevertheless, the market for insurance coverage policies applied to the bu...

  • Article
  • Open Access
2 Citations
2,821 Views
38 Pages

19 September 2022

In recent years, return freight insurance (RFI) has emerged as a solution to the problem of returns of goods purchased online. However, although RFI reduces the return costs of both parties and increases the purchase intention of consumers, it also i...

  • Article
  • Open Access
3,119 Views
12 Pages

In the transportation services industry, the proper assessment of insurance claim count distribution is an important step to determine insurance premiums based on policyholders’ risk profiles. Risk factors are identified through regression anal...

  • Article
  • Open Access
7 Citations
4,242 Views
15 Pages

The provision of oral health care services is one of the global challenges under the realization of universal health coverage in many countries. Despite the increasing importance of oral health care in an aging society, the disparities in the provisi...

  • Article
  • Open Access
7 Citations
9,921 Views
11 Pages

This study aimed to analyze the long-term care insurance for older adults in South Korea in terms of community care. An analytical framework was designed for the study, focusing on comprehensiveness, adequacy, and integration. The findings suggest th...

  • Article
  • Open Access
9 Citations
6,655 Views
17 Pages

This study aimed to analyze current trends in healthcare utilization and medication usage in patients with insomnia. We reviewed the National Patient Sample data from the Health Insurance Review and Assessment Service to determine healthcare utilizat...

  • Article
  • Open Access
13 Citations
4,395 Views
10 Pages

We investigated the association between periodontitis and atherosclerotic cardiovascular disease (ACVD) development using the National Health Insurance Service—National Sample Cohort 2.0 (NHIS-NSC2) database, which contains data for approximate...

  • Article
  • Open Access
1 Citations
1,587 Views
18 Pages

19 August 2025

The analysis of household health financing vulnerability and its impact on health service utilization during the COVID-19 pandemic remains inadequately explored in Kenya. This study was designed to examine the impact of health financing vulnerability...

  • Article
  • Open Access
910 Views
13 Pages

14 July 2025

Purpose: Despite increasing rates of prostate cancer among men, prostate cancer risk assessments continue to rely on invasive laboratory tests like prostate-specific antigen and Gleason score tests. This study aimed to develop a noninvasive, data-dri...

  • Article
  • Open Access
12 Citations
2,660 Views
14 Pages

The New Rural Cooperative Medical Insurance (NCMS) in China has provided benefits for rural migrant workers’ health service utilization, but the financial coordination and mutual aid of NCMS is mainly based on the county or district as a unit, leadin...

  • Article
  • Open Access
1 Citations
1,719 Views
12 Pages

23 September 2024

Backgrounds: Kaposi sarcoma (KS) is a unique form of cancer with epidemiological characteristics distinct from those of other solid cancers. While common risk factors including alcohol consumption, smoking, and metabolic disorders have been well stud...

  • Article
  • Open Access
947 Views
16 Pages

20 November 2025

Background/Objectives: Cervical dystonia (CD) is the most common focal dystonia, but nationwide evidence on healthcare use is limited. This study assessed trends in utilization and expenditures in Korea. Methods: Using National Health Insurance Servi...

  • Article
  • Open Access
9 Citations
4,476 Views
15 Pages

This study investigated the prevalence of unmet mental health care needs (UMHCN) and their associated factors among 2344 Asian Americans directly exposed to the World Trade Center (WTC) attack 10–11 years afterwards. Given the pervasive underut...

  • Article
  • Open Access
3 Citations
2,590 Views
18 Pages

Costs for Statutorily Insured Dental Services in Older Germans 2012–2017

  • Aleksander Krasowski,
  • Joachim Krois,
  • Sebastian Paris,
  • Adelheid Kuhlmey,
  • Hendrik Meyer-Lueckel and
  • Falk Schwendicke

Objectives: We assessed the costs of dental services in statutorily insured, very old (geriatric) Germans. Methods: A comprehensive sample of very old (≥75 years) people insured at a large Northeastern statutory insurer was followed over 6 years (201...

  • Article
  • Open Access
12 Citations
5,798 Views
30 Pages

The Causality and Uncertainty of the COVID-19 Pandemic to Bursa Malaysia Financial Services Index’s Constituents

  • Daeng Ahmad Zuhri Zuhud,
  • Muhammad Hasannudin Musa,
  • Munira Ismail,
  • Hafizah Bahaludin and
  • Fatimah Abdul Razak

10 August 2022

Valued in hundreds of billions of Malaysian ringgit, the Bursa Malaysia Financial Services Index’s constituents comprise several of the strongest performing financial constituents in Bursa Malaysia’s Main Market. Although these constituen...

  • Article
  • Open Access
9 Citations
5,529 Views
13 Pages

This study explored the process and early outcomes of work undertaken by a program to increase Aboriginal people’s awareness of, and access to, the National Disability Insurance Scheme (NDIS). This ‘Access Program’ was implemented through the Aborigi...

  • Article
  • Open Access
6 Citations
3,572 Views
15 Pages

29 September 2024

Background: Expanding dental care coverage for the elderly is globally recommended but not widely implemented due to its high costs and intangible benefits. Methods: This study examined the impact of such an expansion in Korea using the imputation-ba...

  • Article
  • Open Access
47 Citations
7,201 Views
8 Pages

Epidemiology and Burden of Diabetic Foot Ulcer and Peripheral Arterial Disease in Korea

  • Dong-il Chun,
  • Sangyoung Kim,
  • Jahyung Kim,
  • Hyeon-Jong Yang,
  • Jae Heon Kim,
  • Jae-ho Cho,
  • Young Yi,
  • Woo Jong Kim and
  • Sung Hun Won

Information about the epidemiology of diabetic foot ulcer (DFU) with peripheral arterial disease (PAD) is likely to be crucial for predicting future disease progression and establishing a health care budget. We investigated the incidence and prevalen...

  • Article
  • Open Access
12 Citations
3,925 Views
11 Pages

Annual Incidence of Dementia from 2003 to 2018 in Metropolitan Seoul, Korea: A Population-Based Study

  • Hyuk Sung Kwon,
  • Yong Whi Jeong,
  • Seung Hyun Kim,
  • Kee Hyung Park,
  • Sang Won Seo,
  • Hae Ri Na,
  • Seong-Ho Koh,
  • YongSoo Shim,
  • Moon Ho Park and
  • Hojin Choi
  • + 3 authors

3 February 2022

National dementia plans were applied in dementia support centers established in Seoul, Korea between 2007 and 2009. However, the annual incidence rates of dementia in Seoul have not been reported. We investigated this annual incidence and the charact...

  • Article
  • Open Access
6 Citations
4,043 Views
17 Pages

The Impact of Korean Medicine Treatment on the Incidence of Parkinson’s Disease in Patients with Inflammatory Bowel Disease: A Nationwide Population-Based Cohort Study in South Korea

  • Hyeonseok Noh,
  • Jeongju Jang,
  • Seungwon Kwon,
  • Seung-Yeon Cho,
  • Woo-Sang Jung,
  • Sang-Kwan Moon,
  • Jung-Mi Park,
  • Chang-Nam Ko,
  • Ho Kim and
  • Seong-Uk Park

28 July 2020

We aimed to investigate the association between Korean medicine (KM) treatment and the risk of Parkinson’s Disease (PD) in patients with inflammatory bowel disease (IBD) in South Korea. This study analyzed data from the National Health Insuranc...

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