- Article
Evaluation of Seaport Service Quality in Tanzania: From the Dar es Salaam Seaport Perspective
- Msabaha Juma Mwendapole and
- Zhihong Jin
Many countries rely heavily on seaports to promote their well-being and economy. Unreliability of seaport services can considerably impact cargo owners, seaport customers and shipping lines resulting to their dissatisfaction. This study aimed to eval...