State-of-the-Art Reviews in Tourism and Hospitality

Editors


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Collection Editor
School of Management, Swansea University, Swansea, UK
Interests: destination marketing; destination management; smart destinations; technology; accessibility; disability; sustainable development; digitization; leadership; employment; corporate responsibility; climate change; over-tourism
Special Issues, Collections and Topics in MDPI journals

E-Mail Website
Collection Editor
Michael A Leven School of Management, Entrepreneurship and Hospitality, Kennesaw State University, Kennesaw, GA, USA
Interests: business development; entrepreneurship; accounting; finance; real estate; hospitality management; information technology

E-Mail Website
Collection Editor
1. JLS, Emeritus Professor of Geography, Virginia Tech, Blacksburg, VA 24061, USA
2. Executive Director, Center for the Study of Cuban Culture and Economy, Blacksburg, VA 24060, USA
Interests: cultural branding; international marketing; iconic branding; place branding
Special Issues, Collections and Topics in MDPI journals

Topical Collection Information

Dear Colleagues,

State-of-the-art reviews are a new category of article in Tourism and Hospitality. This will only be available as a publishing option to authors who are specifically invited by our guest editor team.

Each state-of-the-art review paper is intended to identify and analyse an important emerging issue in a defined area of tourism and/or hospitality. We are particularly interested in covering multidisciplinary issues that cross the traditional divide between tourism and hospitality. The purpose of a state-of-the-art review paper is to present an authoritative and definitive overview of the present state of knowledge, as well as to identify an agenda for future research in the topic area.

Accordingly, we would like each paper to be jointly authored by three or more authors who are well known and well regarded in the field. The guest editor team are available to help in the team-building process by approaching potential co-authors.

These papers are major undertakings, and in recognition that a greater word limit will be needed to cover the ground, papers in this new category can be up to 12,000 words in length.

There will be a series of rolling deadlines for state-of-the-art review papers. The first is noted above, and others will follow at approximately 6-month intervals.

As these are invited papers, we are pleased to confirm that we will waive our usual article processing charge.

Papers must be within the scope of Tourism and Hospitality, which includes but is not limited to the following:

  • Consumer behaviour and marketing;
  • Human resource management;
  • Demand and technological forecasting;
  • Smart, virtual, and digital innovations;
  • Branding and brand management;
  • Design, planning, and development;
  • Managing environmental, economic, and social impacts;
  • Market segmentation, targeting, positioning;
  • Social responsibility, sustainability, and ethics;
  • Participatory, e-commerce, and sharing business models;
  • Operations management;
  • Training and staff development;
  • Strategic management and marketing;
  • Organisational behaviour, values, and culture;
  • Networking, partnerships, and collaboration;
  • Gender and identity;
  • Change management;
  • Product and service innovation;
  • Service, delivery, quality, and recovery;
  • Social media marketing and management;
  • Risk, safety, security, and crisis management;
  • Customer motivations, satisfaction, and intentions.

Papers should provide a narrative, state-of-the art review of current research on the chosen topic. Please avoid writing reviews that are primarily bibliometric, which tend to be of limited academic value. Please also avoid the use of the ‘systematic review’ method, as such papers tend to be too narrow in focus.

Papers can be submitted using the APA 7th edition referencing or MDPI house style, whichever is most convenient.

Please note that State-of-the-Art Review papers are by invitation only.

Prof. Dr. Brian Garrod
Dr. Leonard Jackson
Prof. Dr. Joseph L. Scarpaci
Collection Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the collection website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Tourism and Hospitality is an international peer-reviewed open access quarterly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1200 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • tourism
  • hospitality
  • interdisciplinary topics
  • state-of-the-art review
  • narrative review
  • emerging issues
  • future research agenda

Published Papers (4 papers)

2024

Jump to: 2023

17 pages, 1393 KiB  
Article
Destination Image Semiotics: Evidence from Asian and European Upscale Hospitality Services
by Estela Marine-Roig
Tour. Hosp. 2024, 5(2), 472-488; https://doi.org/10.3390/tourhosp5020029 - 7 Jun 2024
Cited by 2 | Viewed by 1438
Abstract
Given the importance of semiotics and destination image (TDI) in the field of tourism and hospitality marketing, this study proposes a conceptual model that integrates Peirce’s semiotic triad, Grönroos’s quality service model, and Morris’s semiotic trichotomies in the TDI formation circle. The new [...] Read more.
Given the importance of semiotics and destination image (TDI) in the field of tourism and hospitality marketing, this study proposes a conceptual model that integrates Peirce’s semiotic triad, Grönroos’s quality service model, and Morris’s semiotic trichotomies in the TDI formation circle. The new framework aims to measure the contribution of quality hospitality services to online TDI formation. Using scaled comparisons of homogeneous big data, this framework was empirically tested with all two- and three-star Michelin restaurants and a sample of 100 four- and five-star hotels, all located in Asia and Europe, reviewed in 317,979 online travel reviews (OTRs) hosted on TripAdvisor. The results showed that three-star restaurants and five-star hotels are more popular in terms of the number of OTRs, but diners and guests are more satisfied with and loyal to two-star restaurants and four-star hotels. This big data finding contradicts previous survey-based research on quality services. Instead, the results confirm that consumer satisfaction positively affects consumer loyalty. The new approach to the TDI from a semiotic perspective—destination image semiotics—can represent a paradigm shift in the analysis of TDI through user-generated content (UGC). The proposed conceptual framework integrates several sound theoretical models to extract maximum insights from UGC. Full article
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21 pages, 833 KiB  
Article
Trade Fairs, Host Cities and Tourism Development: The Case of Thessaloniki, Greece
by Dimitris Kourkouridis, Yannis Frangopoulos and Asimenia Salepaki
Tour. Hosp. 2024, 5(2), 333-353; https://doi.org/10.3390/tourhosp5020022 - 12 Apr 2024
Cited by 4 | Viewed by 2152
Abstract
The literature has mainly focused on the significant business opportunities that companies obtain from their participation in trade fairs while less interest has been given to their impacts on the host regions. However, trade fairs are events with complex socio-spatial dimensions and an [...] Read more.
The literature has mainly focused on the significant business opportunities that companies obtain from their participation in trade fairs while less interest has been given to their impacts on the host regions. However, trade fairs are events with complex socio-spatial dimensions and an important scope of urban governance that need further analysis. The purpose of this article is to investigate the attitudes, opinions and representations of the exhibitors and visitors of the trade fairs in Thessaloniki, regarding the trade fair itself and its efficiency, the city of Thessaloniki as a destination, as well as the relationship between trade fairs and the city. The method of collecting qualitative material and information involved in-depth interviews with a semi-structured interview guide, while quota sampling was used. In total, 103 interviews were conducted at the trade fairs of Zootechnia and Detrop. Results show that the effect of trade fair activity on the city of Thessaloniki is strong and multi-layered. Also, the relationship between trade fair activity and the city is interactive and two-way, as one feeds and is powered by the other. Moreover, the need for coordination and cooperation between local agencies in an urban governance framework was highlighted. Full article
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19 pages, 1281 KiB  
Article
The Great Canadian (Electric) Road Trip: Evaluating EV Use in National Park Tourism
by Natalie L. B. Knowles, Daniel Scott and Samuel Mitchell
Tour. Hosp. 2024, 5(2), 314-332; https://doi.org/10.3390/tourhosp5020021 - 11 Apr 2024
Viewed by 2221
Abstract
As part of its 2050 net zero emission commitment, Canada has a mandate to transition to electric vehicles (EVs) to decarbonize transportation. While the EV charging infrastructure is expanding in urban areas, the infrastructure for inter-city and nature-based tourism has not been assessed. [...] Read more.
As part of its 2050 net zero emission commitment, Canada has a mandate to transition to electric vehicles (EVs) to decarbonize transportation. While the EV charging infrastructure is expanding in urban areas, the infrastructure for inter-city and nature-based tourism has not been assessed. This study combined four metrics of feasibility and convenience into an EV readiness index to evaluate 94 road trip itineraries associated with Canada’s iconic national parks. Index scores ranged from not possible (0) to equal to the travel experience of internal combustion vehicle (20). With the summer range, the average one-day route score was 19.2, as 82% of one-day itineraries could be completed without requiring additional charging. Multi-day routes scored lower (14.0), with 24% being highly inconvenient or impossible due to gaps between charging stations. With a reduced winter EV range, average index scores for one- and multi-day trips declined as charging needs increased (18.4 and 13.2, respectively). Across the 94 travel routes, EVs were estimated to produce only 17% of the carbon dioxide emissions of internal combustion vehicles (this was much lower in some provinces). The findings also highlight key regional differences in tourism EV readiness and where infrastructure is needed to provide equitable access to Canada’s national parks for tourists seeking to decarbonize their holiday travel. Full article
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2023

Jump to: 2024

20 pages, 379 KiB  
Review
State-of-the-Art Review on Destination Marketing and Destination Management
by Stephan Reinhold, Pietro Beritelli, Alan Fyall, Hwan-Suk Chris Choi, Christian Laesser and Marion Joppe
Tour. Hosp. 2023, 4(4), 584-603; https://doi.org/10.3390/tourhosp4040036 - 29 Nov 2023
Cited by 3 | Viewed by 6364
Abstract
This article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior to climate, health, and financial crises, require a reassessment of previous [...] Read more.
This article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior to climate, health, and financial crises, require a reassessment of previous academic contributions and current practices. Referring back to the social origins of destinations, this article conceptualizes destinations as a heterogeneous space of flows and proposes future research linked to tourist demand and tourism supply, sustainability and resilience, technological shifts, and institutions. Finally, six broader streams of conversations suggest how to advance the marketing and management of destinations related to a destination ontology grounded in flows, with a focus on processes and action, stewardship and collaboration, resilient destinations, transient and permanent residents, as well as new instrumental technologies and augmented experiences. Full article
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