- Article
An Empirical Study on the Determinants of Customers’ Intentions to Switch to Smart Lockers as a Trending Last-Mile Logistics Channel
- Mona ElSemary,
- Nada Eman,
- Dana Corina Deselnicu and
- Sandra Samy George Haddad
Background: nowadays, traditional delivery options are challenging to the urban last-mile logistics and sustainability goals. The purpose of this study is to investigate the practical factors that drive frequent e-shoppers to actively switch their in...

