720 Results Found

In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used...

Government social media is widely used for providing updates to and engaging with the public in the COVID-19 pandemic. While Facebook is one of the popular social media used by governments, there is only a scant of research on this platform. This pap...

Widespread misinformation about COVID-19 poses a significant threat to citizens long-term health and the combating of the disease. To fight the spread of misinformation, Chinese governments have used official social media accounts to participate in f...

As the usage of social media continues to grow and local governments expand their promotional efforts, more internet celebrity cities (ICCs) are emerging as popular tourist destinations. To investigate the internal mechanisms that affect tourists&rsq...

Social media rumor precise governance is conducive to better coping with the difficulties of rumor monitoring within massive information and improving rumor governance effectiveness. This paper proposes a conceptual framework of social media rumor pr...

This study investigated how social media is used by a municipal government agency for communication of citizen coproduction initiatives, through social media content analysis of the government’s official Twitter account. This article identified that...

Attracting citizens and facilitating their continued usage is critical for the sustainable development of mobile government microblog services. Drawing on the stimulus–organism–response (SOR) framework and the literature related to perceived value, t...

With the development of the Internet, social networking sites have empowered the public to directly express their views about social issues and hence contribute to social change. As a new type of voice behavior, public voice on social media has arous...

Land managers are currently faced with a nexus of challenges, both ecological and social, when trying to govern natural open spaces. While social media has led to many challenges for effective land management and governance, the technology has the po...

Following international best practice examples, the Romanian government resorted to its social media accounts to disseminate information and unfold an awareness and persuasion campaign to fight the COVID-19 pandemic. The article focuses on the use of...

Private entrepreneurs and government organizations widely adopt Facebook fan pages as an online social platform to communicate with the public. Posting on the platform to attract people’s comments and shares is an effective way to increase publ...

Vaccine hesitancy does not only concern human vaccines but incorporates One Health policies also; including vaccination of cattle and badgers as part of the government’s bovine tuberculosis eradication strategy for England. Both digital and social me...

This study examined how social media (Twitter and LinkedIn) relates to the operating revenue by investigating the effect of the use of social media by the board of directors. To tackle this question, we analyzed the mediating and moderating relations...

This study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a...

City image is essential for city marketing, yet the impact of “outside–in” shaping by social media in the Web 2.0 era has been largely overlooked. The decentralized and diverse Web 2.0 environment now dominates online information di...

This research aims to understand the complexities of energy deployment requiring nexus governance solutions. Nexus governance involves coordinating decision-making across policy areas and sectors, seeking compromise among stakeholders with varying po...

Social media has evolved into a central force in handling national and local crises. This prompts the question: Do all stakeholders in a local crisis grasp its significance when it predominantly unfolds in the digital realm of online social media? Th...

In today’s society, the use of social media has increased the public’s desire to receive information quickly and to be able to interact with communicators. During a disaster, the trend to turn to social media for information has risen in popularity....

Background: The COVID-19 pandemic, declared to be over by the World Health Organization (WHO) on 5 May 2023, significantly impacted global physical, mental, economic, social, and political conditions. Since the onset of the pandemic, conspiracy theor...

Unparalleled levels of misinformation have contributed to widespread misunderstandings about the nature of the coronavirus, its cure and preventative measures. Misinformation crosses borders rapidly with the help of social media, and this phenomenon...

Due to the advanced technologies, governments today are facing more challenges in the governance field than ever before. One of the serious issues is how to develop relationships with younger generations. As a purpose of smart governance, sustainabil...

Today’s societies are connected to a level that has never been seen before. The COVID-19 pandemic has exposed the vulnerabilities of such an unprecedently connected world. As of 19 November 2020, over 56 million people have been infected with n...

Social media has dramatically impacted all sectors of society, including public communication and governmental relations. Most countries have increasingly incorporated it into their communication strategies. However, there is little research on this...

The present study explores the emerging role of “public affairs live streamers” on the short video platform Kuaishou, examining how these individuals have evolved into new forms of rural elites, expanding opportunities for civic participa...

This article explores how gender stereotypes and institutional practices influence the development and public image of women’s football in Romania, framing the case within debates on social sustainability (SDG 5), media representation, and spor...

This study examines the role of AI tools in improving public communication via social media analysis. It reviews five of the top platforms—Google Cloud Natural Language, IBM Watson NLU, Hootsuite Insights, Talkwalker Analytics, and Sprout Socia...

The growing use of AI-driven content moderation on social media platforms has intensified ethical concerns, particularly in the context of healthcare advertising and misinformation. While artificial intelligence offers scale and efficiency, it lacks...

Due to the rapid development of China’s economy, the current situation of fishing villages in the southeastern coastal areas is spatial disorder caused by changes in population composition and industrial transformation. This study analyses the...

The rise of social media has given way to its use as a form of public health communication. Previous research has shown social media-based interventions to be effective, particularly for university students. Social media was used as a tool for public...

The Saudi government’s educational reforms aim to align the system with market needs and promote economic opportunities. However, a lack of credible data makes assessing public sentiment towards these reforms challenging. This research develops...

Accurate and effective government communication is essential for public health emergencies. To optimize the effectiveness of government crisis communication, this paper puts forward an analytical perspective of supply–demand matching based on t...

The activation of norm perception can promote pro-environmental behavior. How does media, as important variables in activating norm perception, affect pro-environmental behavior? Through an online survey of 550 randomly selected Chinese citizens, thi...

The era of digital capitalism poses conundrums for communication for development and social change scholarship and practice. On one hand, mainstream social media platforms are an increasingly ubiquitous element of the everyday media practices of grow...

Information-sharing projects in public administration need to pay attention to the organizational stability of the network or communities and the satisfaction of civil users. Therefore, the sustainability of processes and outcomes in resolving the mu...

The assessment of public participation is one of the most fundamental components of holistic and sustainable cultural heritage management. Since the beginning of 2020, the COVID-19 pandemic became a catalyst for the transformation of participatory to...

The current theory on strategy formulation is based significantly on environmental analysis and leveraging strategic capability. There is limited understanding of how corporate social responsibility (CSR) and social media strategies could develop the...

China is facing tremendous pressure to improve the environment. How to promote pro-environmental behaviors at the individual level is an important research topic. This study examines the relationship between social media usage, place attachment, and...

The COVID-19 pandemic has left a mark on nearly all events since the start of the year 2020. There are many studies that examine the medical, economic, and social effects of the pandemic; however, only a few are concerned with how the reactions of so...

In recent years, social media has had a crucial role in promoting governments to act more responsibly. However, few studies have investigated whether social media use actually leads to increased disclosure during environmental incidents, or how socia...

The emergence of ridesharing has spread against the background of the sharing economy. There have been a lot of controversies since the emergence of ridesharing, particularly regarding regulatory issues. The safety regulation of the ridesharing indus...

Social media engagement is a vehicle for effective communication and engagement between governments and individuals, especially in crises such as the COVID-19 pandemic. Additionally, it can be used to communicate resilience measures and receive feedb...

This research aims to capture the interplay between risk perception and social media posting through a case study of COVID-19 in Wuhan to support risk response and decision making. Dividing users on Sina Weibo into the government, the media, the publ...

While governments, nonprofits, and influencers differ dramatically in their resource availability for social media content creation and their duties to public safety, health, and welfare, all play a role in communication with the public at large. Gov...

Social media have been increasingly used by governments and planning professionals to gain public opinions, distribute information, and support participation in planning practices. Nevertheless, few studies have been conducted to understand the influ...

The development of social media has brought new challenges to government risk communication, and the public has put forward higher requirements for emotionality, novelty, and interactivity in communicating risk information. Based on this, the Chinese...

Focusing on social media affordances and China’s social/political context, the present study analyzed the digital communication practices about COVID-19 vaccines on a popular social media platform—TikTok—which is called DouYin in Ch...

(1) Aims: This study explored the mechanism by which exposure to different information sources on social media influences Chinese parents’ intention to vaccinate their children against COVID-19. (2) Methods: We developed a research framework ba...

Research on COVID-19 vaccine hesitancy and misinformation endorsement among Spanish-speaking Americans is limited. This cross-sectional study used a Spanish-language survey from May–August 2021 among 483 Spanish speakers living in the US and Pu...

The increasing prominence of new Internet and social media technologies and their growing importance as a source of health information are pushing the pharmaceutical industry towards digital channels. This paper explores the potential impacts of the...

This manuscript investigates the use of social media, specifically Twitter, during the forest fires in Artenara and Valleseco, Canary Islands, Spain, during summer 2019. The used methodology was big-data analysis through the Union Metrics and Twlets...