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720 Results Found

  • Article
  • Open Access
47 Citations
8,200 Views
19 Pages

Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao

  • Patrick Cheong-Iao Pang,
  • Qixin Cai,
  • Wenjing Jiang and
  • Kin Sun Chan

Government social media is widely used for providing updates to and engaging with the public in the COVID-19 pandemic. While Facebook is one of the popular social media used by governments, there is only a scant of research on this platform. This pap...

  • Article
  • Open Access
29 Citations
6,912 Views
17 Pages

Widespread misinformation about COVID-19 poses a significant threat to citizens long-term health and the combating of the disease. To fight the spread of misinformation, Chinese governments have used official social media accounts to participate in f...

  • Article
  • Open Access
3 Citations
6,556 Views
17 Pages

9 August 2024

As the usage of social media continues to grow and local governments expand their promotional efforts, more internet celebrity cities (ICCs) are emerging as popular tourist destinations. To investigate the internal mechanisms that affect tourists&rsq...

  • Article
  • Open Access
8 Citations
3,314 Views
16 Pages

22 July 2021

Social media rumor precise governance is conducive to better coping with the difficulties of rumor monitoring within massive information and improving rumor governance effectiveness. This paper proposes a conceptual framework of social media rumor pr...

  • Case Report
  • Open Access
36 Citations
7,951 Views
15 Pages

This study investigated how social media is used by a municipal government agency for communication of citizen coproduction initiatives, through social media content analysis of the government’s official Twitter account. This article identified that...

  • Article
  • Open Access
30 Citations
6,149 Views
17 Pages

19 December 2018

Attracting citizens and facilitating their continued usage is critical for the sustainable development of mobile government microblog services. Drawing on the stimulus–organism–response (SOR) framework and the literature related to perceived value, t...

  • Article
  • Open Access
28 Citations
6,760 Views
18 Pages

With the development of the Internet, social networking sites have empowered the public to directly express their views about social issues and hence contribute to social change. As a new type of voice behavior, public voice on social media has arous...

  • Article
  • Open Access
6 Citations
4,310 Views
17 Pages

15 January 2022

Land managers are currently faced with a nexus of challenges, both ecological and social, when trying to govern natural open spaces. While social media has led to many challenges for effective land management and governance, the technology has the po...

  • Article
  • Open Access
8 Citations
5,182 Views
22 Pages

Public Engagement with Romanian Government Social Media Accounts during the COVID-19 Pandemic

  • Vasile Gherheș,
  • Mariana Cernicova-Buca and
  • Marcela Alina Fărcașiu

Following international best practice examples, the Romanian government resorted to its social media accounts to disseminate information and unfold an awareness and persuasion campaign to fight the COVID-19 pandemic. The article focuses on the use of...

  • Article
  • Open Access
20 Citations
6,302 Views
14 Pages

19 January 2021

Private entrepreneurs and government organizations widely adopt Facebook fan pages as an online social platform to communicate with the public. Posting on the platform to attract people’s comments and shares is an effective way to increase publ...

  • Article
  • Open Access
8 Citations
4,379 Views
16 Pages

29 March 2021

Vaccine hesitancy does not only concern human vaccines but incorporates One Health policies also; including vaccination of cattle and badgers as part of the government’s bovine tuberculosis eradication strategy for England. Both digital and social me...

  • Article
  • Open Access
5 Citations
5,233 Views
17 Pages

20 September 2019

This study examined how social media (Twitter and LinkedIn) relates to the operating revenue by investigating the effect of the use of social media by the board of directors. To tackle this question, we analyzed the mediating and moderating relations...

  • Review
  • Open Access
22 Citations
3,040 Views
11 Pages

A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic

  • Amal Mohammed Nabil Abdul Azim Badr,
  • Tarek Ismail Mohamed,
  • Nassereldin Abdel Qadir Osman and
  • Alexey Mikhaylov

This study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a...

  • Article
  • Open Access
1 Citations
1,322 Views
18 Pages

26 November 2024

City image is essential for city marketing, yet the impact of “outside–in” shaping by social media in the Web 2.0 era has been largely overlooked. The decentralized and diverse Web 2.0 environment now dominates online information di...

  • Article
  • Open Access
1 Citations
1,456 Views
17 Pages

Navigating the Currents: Land Use Challenges Amidst Water and Food Security Debates and Social Media Misperceptions

  • Nadejda Komendantova,
  • Hossein Hassani,
  • Mohammad Reza Yeganegi,
  • Ahmed Al Salaymeh and
  • Louy Qoaider

20 September 2024

This research aims to understand the complexities of energy deployment requiring nexus governance solutions. Nexus governance involves coordinating decision-making across policy areas and sectors, seeking compromise among stakeholders with varying po...

  • Article
  • Open Access
757 Views
17 Pages

25 September 2025

Social media has evolved into a central force in handling national and local crises. This prompts the question: Do all stakeholders in a local crisis grasp its significance when it predominantly unfolds in the digital realm of online social media? Th...

  • Article
  • Open Access
24 Citations
11,147 Views
16 Pages

In today’s society, the use of social media has increased the public’s desire to receive information quickly and to be able to interact with communicators. During a disaster, the trend to turn to social media for information has risen in popularity....

  • Article
  • Open Access
1,095 Views
17 Pages

14 November 2025

Background: The COVID-19 pandemic, declared to be over by the World Health Organization (WHO) on 5 May 2023, significantly impacted global physical, mental, economic, social, and political conditions. Since the onset of the pandemic, conspiracy theor...

  • Article
  • Open Access
16 Citations
4,705 Views
22 Pages

Unparalleled levels of misinformation have contributed to widespread misunderstandings about the nature of the coronavirus, its cure and preventative measures. Misinformation crosses borders rapidly with the help of social media, and this phenomenon...

  • Article
  • Open Access
10 Citations
6,559 Views
14 Pages

Due to the advanced technologies, governments today are facing more challenges in the governance field than ever before. One of the serious issues is how to develop relationships with younger generations. As a purpose of smart governance, sustainabil...

  • Article
  • Open Access
63 Citations
9,704 Views
34 Pages

Today’s societies are connected to a level that has never been seen before. The COVID-19 pandemic has exposed the vulnerabilities of such an unprecedently connected world. As of 19 November 2020, over 56 million people have been infected with n...

  • Article
  • Open Access
3,657 Views
34 Pages

A Critical Analysis of Government Communication via X (Twitter)

  • Paulo Rita,
  • Nuno Antonio and
  • Luciana Nassar

Social media has dramatically impacted all sectors of society, including public communication and governmental relations. Most countries have increasingly incorporated it into their communication strategies. However, there is little research on this...

  • Article
  • Open Access
1 Citations
2,271 Views
16 Pages

The present study explores the emerging role of “public affairs live streamers” on the short video platform Kuaishou, examining how these individuals have evolved into new forms of rural elites, expanding opportunities for civic participa...

  • Article
  • Open Access
1 Citations
1,277 Views
23 Pages

All-Mighty Soccer and the Structure of Gender Stereotypy in Romania

  • Adrian Constantin Nagel,
  • Sorina Voiculescu and
  • Silvia Nicoleta Mirica

31 October 2025

This article explores how gender stereotypes and institutional practices influence the development and public image of women’s football in Romania, framing the case within debates on social sustainability (SDG 5), media representation, and spor...

  • Article
  • Open Access
1 Citations
6,608 Views
22 Pages

This study examines the role of AI tools in improving public communication via social media analysis. It reviews five of the top platforms—Google Cloud Natural Language, IBM Watson NLU, Hootsuite Insights, Talkwalker Analytics, and Sprout Socia...

  • Article
  • Open Access
1,940 Views
21 Pages

Towards Navigating Ethical Challenges in AI-Driven Healthcare Ad Moderation

  • Abraham Abby Sen,
  • Jeen Mariam Joy and
  • Murray E. Jennex

11 September 2025

The growing use of AI-driven content moderation on social media platforms has intensified ethical concerns, particularly in the context of healthcare advertising and misinformation. While artificial intelligence offers scale and efficiency, it lacks...

  • Article
  • Open Access
1 Citations
1,955 Views
23 Pages

4 June 2025

Due to the rapid development of China’s economy, the current situation of fishing villages in the southeastern coastal areas is spatial disorder caused by changes in population composition and industrial transformation. This study analyses the...

  • Article
  • Open Access
5 Citations
4,000 Views
14 Pages

The rise of social media has given way to its use as a form of public health communication. Previous research has shown social media-based interventions to be effective, particularly for university students. Social media was used as a tool for public...

  • Article
  • Open Access
6 Citations
4,097 Views
27 Pages

28 October 2024

The Saudi government’s educational reforms aim to align the system with market needs and promote economic opportunities. However, a lack of credible data makes assessing public sentiment towards these reforms challenging. This research develops...

  • Article
  • Open Access
11 Citations
3,275 Views
23 Pages

31 December 2021

Accurate and effective government communication is essential for public health emergencies. To optimize the effectiveness of government crisis communication, this paper puts forward an analytical perspective of supply–demand matching based on t...

  • Article
  • Open Access
61 Citations
8,961 Views
18 Pages

The activation of norm perception can promote pro-environmental behavior. How does media, as important variables in activating norm perception, affect pro-environmental behavior? Through an online survey of 550 randomly selected Chinese citizens, thi...

  • Article
  • Open Access
2 Citations
3,086 Views
20 Pages

Subversive Recipes for Communication for Development and Social Change in Times of Digital Capitalism

  • Jessica Noske-Turner,
  • Niranjana Sivaram,
  • Aparna Kalley and
  • Shreyas Hiremath

25 July 2024

The era of digital capitalism poses conundrums for communication for development and social change scholarship and practice. On one hand, mainstream social media platforms are an increasingly ubiquitous element of the everyday media practices of grow...

  • Article
  • Open Access
2 Citations
3,770 Views
27 Pages

30 June 2022

Information-sharing projects in public administration need to pay attention to the organizational stability of the network or communities and the satisfaction of civil users. Therefore, the sustainability of processes and outcomes in resolving the mu...

  • Article
  • Open Access
16 Citations
6,442 Views
19 Pages

Social Media as a Medium to Promote Local Perception Expression in China’s World Heritage Sites

  • Xiaoxu Liang,
  • Naisi Hua,
  • John Martin,
  • Elena Dellapiana,
  • Cristina Coscia and
  • Yu Zhang

3 June 2022

The assessment of public participation is one of the most fundamental components of holistic and sustainable cultural heritage management. Since the beginning of 2020, the COVID-19 pandemic became a catalyst for the transformation of participatory to...

  • Article
  • Open Access
21 Citations
9,790 Views
13 Pages

28 July 2020

The current theory on strategy formulation is based significantly on environmental analysis and leveraging strategic capability. There is limited understanding of how corporate social responsibility (CSR) and social media strategies could develop the...

  • Article
  • Open Access
51 Citations
8,982 Views
16 Pages

China is facing tremendous pressure to improve the environment. How to promote pro-environmental behaviors at the individual level is an important research topic. This study examines the relationship between social media usage, place attachment, and...

  • Proceeding Paper
  • Open Access
1 Citations
2,507 Views
10 Pages

The COVID-19 pandemic has left a mark on nearly all events since the start of the year 2020. There are many studies that examine the medical, economic, and social effects of the pandemic; however, only a few are concerned with how the reactions of so...

  • Article
  • Open Access
35 Citations
5,723 Views
19 Pages

23 November 2018

In recent years, social media has had a crucial role in promoting governments to act more responsibly. However, few studies have investigated whether social media use actually leads to increased disclosure during environmental incidents, or how socia...

  • Article
  • Open Access
6 Citations
3,362 Views
20 Pages

4 April 2020

The emergence of ridesharing has spread against the background of the sharing economy. There have been a lot of controversies since the emergence of ridesharing, particularly regarding regulatory issues. The safety regulation of the ridesharing indus...

  • Article
  • Open Access
11 Citations
3,603 Views
12 Pages

Social Media Engagement in Two Governmental Schemes during the COVID-19 Pandemic in Macao

  • Patrick Cheong-Iao Pang,
  • Wenjing Jiang,
  • Guanwen Pu,
  • Kin-Sun Chan and
  • Ying Lau

Social media engagement is a vehicle for effective communication and engagement between governments and individuals, especially in crises such as the COVID-19 pandemic. Additionally, it can be used to communicate resilience measures and receive feedb...

  • Article
  • Open Access
13 Citations
3,966 Views
14 Pages

This research aims to capture the interplay between risk perception and social media posting through a case study of COVID-19 in Wuhan to support risk response and decision making. Dividing users on Sina Weibo into the government, the media, the publ...

  • Article
  • Open Access
3 Citations
3,798 Views
20 Pages

While governments, nonprofits, and influencers differ dramatically in their resource availability for social media content creation and their duties to public safety, health, and welfare, all play a role in communication with the public at large. Gov...

  • Article
  • Open Access
47 Citations
18,951 Views
14 Pages

10 June 2021

Social media have been increasingly used by governments and planning professionals to gain public opinions, distribute information, and support participation in planning practices. Nevertheless, few studies have been conducted to understand the influ...

  • Article
  • Open Access
657 Views
18 Pages

10 October 2025

The development of social media has brought new challenges to government risk communication, and the public has put forward higher requirements for emotionality, novelty, and interactivity in communicating risk information. Based on this, the Chinese...

  • Article
  • Open Access
11 Citations
5,570 Views
15 Pages

COVID-19 Vaccines on TikTok: A Big-Data Analysis of Entangled Discourses

  • Shaojing Sun,
  • Zhiyuan Liu,
  • Yujia Zhai and
  • Fan Wang

Focusing on social media affordances and China’s social/political context, the present study analyzed the digital communication practices about COVID-19 vaccines on a popular social media platform—TikTok—which is called DouYin in Ch...

  • Article
  • Open Access
5 Citations
4,053 Views
16 Pages

(1) Aims: This study explored the mechanism by which exposure to different information sources on social media influences Chinese parents’ intention to vaccinate their children against COVID-19. (2) Methods: We developed a research framework ba...

  • Article
  • Open Access
2,126 Views
19 Pages

COVID-19 Vaccine Hesitancy and Misinformation Endorsement among a Sample of Native Spanish-Speakers in the US: A Cross-Sectional Study

  • Elizabeth A. Carosella,
  • Maxwell Su,
  • Marcia A. Testa,
  • Guglielmo Arzilli,
  • Alice Conni and
  • Elena Savoia

5 August 2024

Research on COVID-19 vaccine hesitancy and misinformation endorsement among Spanish-speaking Americans is limited. This cross-sectional study used a Spanish-language survey from May–August 2021 among 483 Spanish speakers living in the US and Pu...

  • Article
  • Open Access
21 Citations
11,937 Views
29 Pages

9 July 2014

The increasing prominence of new Internet and social media technologies and their growing importance as a source of health information are pushing the pharmaceutical industry towards digital channels. This paper explores the potential impacts of the...

  • Article
  • Open Access
18 Citations
4,498 Views
18 Pages

Social-Media Analysis for Disaster Prevention: Forest Fire in Artenara and Valleseco, Canary Islands

  • Gorka Zamarreño-Aramendia,
  • F. J. Cristòfol,
  • Jordi de-San-Eugenio-Vela and
  • Xavier Ginesta

This manuscript investigates the use of social media, specifically Twitter, during the forest fires in Artenara and Valleseco, Canary Islands, Spain, during summer 2019. The used methodology was big-data analysis through the Union Metrics and Twlets...

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