- Editorial
Acknowledgment to Reviewers of Tourism and Hospitality in 2021
- Tourism and Hospitality Editorial Office
Rigorous peer-reviews are the basis of high-quality academic publishing [...]
Rigorous peer-reviews are the basis of high-quality academic publishing [...]
High-quality academic publishing is built on rigorous peer review [...]
Fast technological developments have transformed the tourism and hospitality services and the labor market. The outbreak of the COVID-19 pandemic exposed the vulnerability of the tourism and hospitality workforce. There is insufficient prior work abo...
Coronavirus (COVID-19) gained and will continue to gain a lot of global attention over the coming months (and maybe the coming few years). Since its outbreak in Wuhan (China), it has turned into one of the major challenges affecting the whole world....
This paper reports on a systematic scoping review of peer-reviewed academic literature in the areas of tourism and hospitality family entrepreneurship. Specifically, it explored how and to what extent existing literature paid attention to the roles o...
This article provides a scientific production overview of hospitality, leisure, and tourism studies in Chile, including key factors of interest regarding this social science subdiscipline. The fundamental knowledge contributions are examined using a...
Tourism demand is critical for the hospitality industry and is influenced by a set of continuously changing factors. The tourism and hospitality industries play a critical role in many regions and countries, supporting the local economy, providing em...
Skills are one of the main themes in academic and labor environments. Nowadays, digital, green, and social and cultural skills are the key to achieving sustainable practices and sustainable development goals. Therefore, this study aims to characteriz...
The tourism and hospitality sector is known for its excessive consumption of natural resources, waste generation, and negative environmental impacts. The concept of circular economy (CE) has gained increasing attention in recent years as a strategy t...
Recently, information, communication, and technologies (ICTs) and the tourism sector have gained attention from researchers and practitioners. Thus, we examined the trends in using ICTs in the tourism sector using a scientific document approach based...
Inclusive tourism is designed to ensure accessibility for all travelers, including individuals with disabilities, and the concept has been garnering increasing attention recently. Previous scholars have explored the experiences of disabled tourists,...
In this paper, we introduce the themes addressed and the approaches used in this Special Issue to investigate the relationship between business model innovation and sustainability in the hospitality and tourism industry. After presenting the topics u...
The paper evaluates the benefits and challenges of employing humanoid robots in tourism and hospitality, examining their roles, decision-making processes, human-centric approaches, and oversight mechanisms. Data will be collected from a variety of so...
A myriad of types of artificial intelligence (AI) systems—namely AI-powered site search, augmented reality, biometric data recognition, booking systems, chatbots, drones, kiosks/self-service screens, machine translation, QR codes, robots, virtu...
With tremendous growth and potential of online consumer reviews, online reviews of hospitality and tourism are now playing a significant role in consumer attitude and buying behaviors. This study reviewed and analyzed hospitality and tourism related...
Research on the relationship between automation services and tourism has been rapidly growing in recent years and has led to a new service landscape where the role of robots is gaining both practical and research attention. This paper builds on previ...
In the post-Covid-19 era, tourism impacts and the role played by sustainable planning on the long-term success of destinations have gained renewed importance. Understanding the image and perceptions tourists hold of a destination is vital for tourism...
This research aims to investigate the issue of study-life conflict and its negative consequences on students’ attitudes towards their studies and future employment in the tourism and hospitality industry. It also seeks an answer to the question...
This study explores the motivations of students pursuing a university degree in hospitality and tourism and their intention to build a career in the sector. The research focused on students and recent graduates (up to two years post-graduation) from...
The subject of this paper stems from the potential threat to the development of tourism functions in coastal destinations, which carries significant consequences for the tourism labor market in these areas. This study examines the state and variabili...
This review study presents intercultural research findings relating to elements or aspects of the marketing mix (7Ps) in tourism and hospitality. The study aims to present a comprehensive and compact document on almost all cultural variables/characte...
The EU is committed to a 40% reduction in their domestic greenhouse gas emissions by 2030. In order to reach this ambitious target, new measures affecting all economic sectors would be needed. This paper focuses on the tourism sector. Using econometr...
Tourism has always been one of the most profitable service industries. But because of the COVID-19 pandemic, the tourism industry is facing some big problems. As a result, the tourism industry lost a lot of money. This paper aims to find and rank rec...
This article offers a systematic review of research trends and methodology, with a focus on the state and order of knowledge regarding service orientation in hospitality and tourism research. A search algorithm was created through Web of Science and...
This article provides insights into the modalities of business-model change and innovation. On the basis of an analysis of empirical data of small and medium enterprises, a transition from wine production centrism to its expanded use in hospitality a...
This study aimed to examine the conceptual development, trends, and intellectual structures in the literature on revenue management in the tourism and hospitality industry. This study applied the bibliometric review method to analyze 1165 Scopus-inde...
As the fifth-generation (5G) mobile communication technology captures public attention, reviewing the first to fourth generations with the anticipated implications of 5G and afterward, and future research would present a useful value to the literatur...
Environmental aspects are considered a specific process that requires a multidisciplinary analysis, as the application of indicators in organizations stems from effective performance management; the tourism sector is no exception. In 2015, the United...
This study adopted a meta-analysis to generalize and compare the effect of influencing factors on hospitality and tourism management students’ career intentions from 34 studies. After 13 existing factors were classified into four categories, th...
Given the global impact of COVID-19 (SARS-CoV-2) on the tourism industry, crisis management has once again become a hot topic for research. This article reviews the state of the art in the existing literature on crisis management frameworks in touris...
This paper argues that that much published tourism and hospitality research has had little influence on tourism or hospitality practice especially with regard to the problems of sustainability because of a failure to use systems thinking to guide res...
The COVID-19 pandemic has impacted most industries, including the hospitality and tourism industry. This is one of the first studies to investigate the impact of COVID-19 on the psychological well-being of individuals in the hospitality and tourism i...
This study explores the establishment of intersectoral linkages between agriculture, hospitality, and tourism in the microregion of AP Vojvodina, Serbia, with a focus on developing a model that identifies the key factors for its effective implementat...
Based on tradition and high standards, Swiss higher education in tourism and hospitality is ranked among the best in the world. Although scientific research is the foundation of a country’s higher education system, the Swiss Tourism, Leisure and Hosp...
This study examined the trends and key themes of artificial intelligence in the field of tourism and hospitality research. On 5 March 2025, a search was performed using “artificial intelligence” and related terms in the “Title, Abst...
The COVID-19 crisis provides an opportunity for sustainable renewal and requires responsible leaders who are responsive to stakeholder needs and able to innovate in light of new challenges. This study draws on stakeholder theory and responsible leade...
The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. These challenges encompass a range of factors, including fierce competitive convergence, rapi...
This study examines the impact of the digital era, particularly the increasing prevalence of social media, on sustainable tourism and hospitality development, and examines how the tourism and hospitality industry leverages social media to foster sust...
This study investigates the impact of green talent management on green performance, focusing on the mediating roles of green organizational culture and green organizational citizenship behavior. Data were collected from employees of Saudi Arabia&rsqu...
Mountain cultural landscapes represent dynamic systems where heritage, policy, and tourism intersect to shape local resilience. This study explores how public incentives and adaptive reuse frameworks can transform traditional settlements into sustain...
This paper investigates the factors influencing the intention to adopt cryptocurrency payments among small to medium-sized enterprises (SMEs) in tourism and hospitality through the lens of the technology acceptance model (TAM). This paper uses an ori...
Like other economic sectors, such as agriculture, the tourism and hospitality industry faces numerous sustainability challenges, including substantial environmental water and waste footprints. These challenges emerge out of various factors; amongst t...
Several studies have shown that the adaptive reuse of heritage houses as accommodation hotels could preserve their value and attain many financial, social, environmental, and cultural benefits for both tourist destinations and hotel firms. The curren...
This paper aimed to evaluate the Portuguese scientific production within Tourism, Leisure and Hospitality Management (TLHM). To this end, 572 papers from 51 peer-reviewed Scopus journals were mapped through a mixed bibliometric analysis method. The r...
14 March 2025
This research aims to examine hospitality and tourism students’ acceptance and usage of Microsoft Copilot for educational purposes in Egyptian public universities. It also investigates the mediating role of behavioral intention (BI) in the conn...
This paper used the mixed research method of bibliometric and content analysis to study 284 studies on service robots in the tourism and hospitality industry collected from the Web of Science database. Results show that research in this field started...
Seniority-based hierarchical structures in higher education may hinder innovation in hospitality and tourism (H&T) sustainability education; therefore, this study applies Social Exchange Theory (SET) to examine how these hierarchies affect curric...
The tourism and hospitality industry is dynamic, so it demands agility to gain a competitive edge. This paper aims to examine the effect of transactional leadership on organizational agility in the tourism and hospitality industry. It also investigat...
This paper examines the direct relationship between business ethics diffusion and innovation performance. This study also investigates the mediating role of service innovation and the moderating role of knowledge-sharing between business ethics diffu...
In the post-epidemic era, encouraging enterprises to implement green technology innovation in the hospitality and tourism industry is important, which can reduce resource consumption, decrease environmental pollution and promote sustainable industria...
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