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499 Results Found

  • Perspective
  • Open Access
7 Citations
7,556 Views
5 Pages

An Employee Sharing Model for the Tourism and Hospitality Industry

  • Efrén De la Mora Velasco,
  • Arthur Huang and
  • Adam Haney

16 April 2021

Fast technological developments have transformed the tourism and hospitality services and the labor market. The outbreak of the COVID-19 pandemic exposed the vulnerability of the tourism and hospitality workforce. There is insufficient prior work abo...

  • Concept Paper
  • Open Access
29 Citations
9,503 Views
26 Pages

7 November 2020

Coronavirus (COVID-19) gained and will continue to gain a lot of global attention over the coming months (and maybe the coming few years). Since its outbreak in Wuhan (China), it has turned into one of the major challenges affecting the whole world....

  • Review
  • Open Access
16 Citations
5,522 Views
14 Pages

19 November 2021

This paper reports on a systematic scoping review of peer-reviewed academic literature in the areas of tourism and hospitality family entrepreneurship. Specifically, it explored how and to what extent existing literature paid attention to the roles o...

  • Article
  • Open Access
23 Citations
6,915 Views
20 Pages

Analysis of Hospitality, Leisure, and Tourism Studies in Chile

  • Ángel Acevedo-Duque,
  • Alejandro Vega-Muñoz and
  • Guido Salazar-Sepúlveda

4 September 2020

This article provides a scientific production overview of hospitality, leisure, and tourism studies in Chile, including key factors of interest regarding this social science subdiscipline. The fundamental knowledge contributions are examined using a...

  • Article
  • Open Access
4 Citations
26,080 Views
14 Pages

Hospitality and Tourism Demand: Exploring Industry Shifts, Themes, and Trends

  • Carlos Sampaio,
  • João Renato Sebastião and
  • Luís Farinha

17 October 2024

Tourism demand is critical for the hospitality industry and is influenced by a set of continuously changing factors. The tourism and hospitality industries play a critical role in many regions and countries, supporting the local economy, providing em...

  • Article
  • Open Access
2 Citations
6,351 Views
18 Pages

The Value of Skills for a Sustainable Tourism and Hospitality Industry

  • Susana Silva,
  • Cândida Silva and
  • Mónica Oliveira

Skills are one of the main themes in academic and labor environments. Nowadays, digital, green, and social and cultural skills are the key to achieving sustainable practices and sustainable development goals. Therefore, this study aims to characteriz...

  • Review
  • Open Access
12 Citations
4,035 Views
20 Pages

Circular Economy for Sustainability: A Bibliometric Analysis for the Tourism/Hospitality Field

  • Esra Şahin,
  • Vedat Yiğitoğlu,
  • Zuhal Gök Demir,
  • Çiğdem Karakaya,
  • Fulya Erendağ Sümer and
  • Beysun Güneri

23 July 2024

The tourism and hospitality sector is known for its excessive consumption of natural resources, waste generation, and negative environmental impacts. The concept of circular economy (CE) has gained increasing attention in recent years as a strategy t...

  • Proceeding Paper
  • Open Access
2 Citations
3,768 Views
10 Pages

Recently, information, communication, and technologies (ICTs) and the tourism sector have gained attention from researchers and practitioners. Thus, we examined the trends in using ICTs in the tourism sector using a scientific document approach based...

  • Article
  • Open Access
2 Citations
3,801 Views
20 Pages

Disability-Friendly Hospitality Services as a Catalyst for Empowering Inclusive Tourism in Indonesia

  • Dian Yulie Reindrawati,
  • Upik Dyah Eka Noviyanti,
  • Azila Azmi and
  • Dyah Ayu Wiranti

23 April 2025

Inclusive tourism is designed to ensure accessibility for all travelers, including individuals with disabilities, and the concept has been garnering increasing attention recently. Previous scholars have explored the experiences of disabled tourists,...

  • Editorial
  • Open Access
38 Citations
8,218 Views
5 Pages

Business Model Innovation for Sustainability. Highlights from the Tourism and Hospitality Industry

  • Angelo Presenza,
  • Antonio Messeni Petruzzelli and
  • Angelo Natalicchio

4 January 2019

In this paper, we introduce the themes addressed and the approaches used in this Special Issue to investigate the relationship between business model innovation and sustainability in the hospitality and tourism industry. After presenting the topics u...

  • Article
  • Open Access
8 Citations
9,970 Views
22 Pages

18 December 2024

The paper evaluates the benefits and challenges of employing humanoid robots in tourism and hospitality, examining their roles, decision-making processes, human-centric approaches, and oversight mechanisms. Data will be collected from a variety of so...

  • Article
  • Open Access
26 Citations
41,944 Views
23 Pages

2 August 2024

A myriad of types of artificial intelligence (AI) systems—namely AI-powered site search, augmented reality, biometric data recognition, booking systems, chatbots, drones, kiosks/self-service screens, machine translation, QR codes, robots, virtu...

  • Review
  • Open Access
87 Citations
37,852 Views
27 Pages

10 April 2018

With tremendous growth and potential of online consumer reviews, online reviews of hospitality and tourism are now playing a significant role in consumer attitude and buying behaviors. This study reviewed and analyzed hospitality and tourism related...

  • Article
  • Open Access
81 Citations
21,623 Views
19 Pages

2 January 2021

Research on the relationship between automation services and tourism has been rapidly growing in recent years and has led to a new service landscape where the role of robots is gaining both practical and research attention. This paper builds on previ...

  • Article
  • Open Access
54 Citations
7,613 Views
18 Pages

Sustainability Perceptions in Tourism and Hospitality: A Mixed-Method Bibliometric Approach

  • Luís Lima Santos,
  • Lucília Cardoso,
  • Noelia Araújo-Vila and
  • Jose A. Fraiz-Brea

25 October 2020

In the post-Covid-19 era, tourism impacts and the role played by sustainable planning on the long-term success of destinations have gained renewed importance. Understanding the image and perceptions tourists hold of a destination is vital for tourism...

  • Article
  • Open Access
3 Citations
7,587 Views
18 Pages

27 May 2022

This research aims to investigate the issue of study-life conflict and its negative consequences on students’ attitudes towards their studies and future employment in the tourism and hospitality industry. It also seeks an answer to the question...

  • Article
  • Open Access
2 Citations
4,912 Views
19 Pages

This study explores the motivations of students pursuing a university degree in hospitality and tourism and their intention to build a career in the sector. The research focused on students and recent graduates (up to two years post-graduation) from...

  • Article
  • Open Access
1 Citations
1,940 Views
30 Pages

26 November 2024

The subject of this paper stems from the potential threat to the development of tourism functions in coastal destinations, which carries significant consequences for the tourism labor market in these areas. This study examines the state and variabili...

  • Review
  • Open Access
18 Citations
11,881 Views
18 Pages

21 October 2021

This review study presents intercultural research findings relating to elements or aspects of the marketing mix (7Ps) in tourism and hospitality. The study aims to present a comprehensive and compact document on almost all cultural variables/characte...

  • Article
  • Open Access
21 Citations
5,240 Views
12 Pages

Relationships between Tourism and Hospitality Sector Electricity Consumption in Spanish Provinces (1999–2013)

  • María del P. Pablo-Romero ,,,
  • Rafael Pozo-Barajas and
  • Javier Sánchez-Rivas

23 March 2017

The EU is committed to a 40% reduction in their domestic greenhouse gas emissions by 2030. In order to reach this ambitious target, new measures affecting all economic sectors would be needed. This paper focuses on the tourism sector. Using econometr...

  • Article
  • Open Access
7 Citations
3,452 Views
11 Pages

Ensuring a Sustainable Hospitality and Tourism Industry in the COVID-19 Era: Using an Open Market Valuation Technique

  • Ziad H. Abdelmoety,
  • Hawazen Alamoudi,
  • Majed Alharthi,
  • Nora Sharkasi and
  • Gomaa Agag

14 October 2022

Tourism has always been one of the most profitable service industries. But because of the COVID-19 pandemic, the tourism industry is facing some big problems. As a result, the tourism industry lost a lot of money. This paper aims to find and rank rec...

  • Systematic Review
  • Open Access
1 Citations
4,475 Views
20 Pages

State and Order of Service Orientation Knowledge in Hospitality and Tourism Research: Systematic Literature Review

  • Magnús Haukur Ásgeirsson,
  • Thorhallur Gudlaugsson and
  • Gunnar Thór Jóhannesson

25 August 2022

This article offers a systematic review of research trends and methodology, with a focus on the state and order of knowledge regarding service orientation in hospitality and tourism research. A search algorithm was created through Web of Science and...

  • Article
  • Open Access
12 Citations
5,174 Views
12 Pages

3 December 2021

This article provides insights into the modalities of business-model change and innovation. On the basis of an analysis of empirical data of small and medium enterprises, a transition from wine production centrism to its expanded use in hospitality a...

  • Review
  • Open Access
7 Citations
6,629 Views
20 Pages

20 October 2023

This study aimed to examine the conceptual development, trends, and intellectual structures in the literature on revenue management in the tourism and hospitality industry. This study applied the bibliometric review method to analyze 1165 Scopus-inde...

  • Review
  • Open Access
17 Citations
7,356 Views
19 Pages

As the fifth-generation (5G) mobile communication technology captures public attention, reviewing the first to fourth generations with the anticipated implications of 5G and afterward, and future research would present a useful value to the literatur...

  • Article
  • Open Access
10 Citations
6,270 Views
16 Pages

Hospitality Environmental Indicators Enhancing Tourism Destination Sustainable Management

  • Filipa Campos,
  • Conceição Gomes,
  • Cátia Malheiros and
  • Luís Lima Santos

27 February 2024

Environmental aspects are considered a specific process that requires a multidisciplinary analysis, as the application of indicators in organizations stems from effective performance management; the tourism sector is no exception. In 2015, the United...

  • Article
  • Open Access
13 Citations
37,822 Views
17 Pages

16 December 2022

This study adopted a meta-analysis to generalize and compare the effect of influencing factors on hospitality and tourism management students’ career intentions from 34 studies. After 13 existing factors were classified into four categories, th...

  • Systematic Review
  • Open Access
20 Citations
19,109 Views
17 Pages

Review of Crisis Management Frameworks in Tourism and Hospitality: A Meta-Analysis Approach

  • Mariana Casal-Ribeiro,
  • Inês Boavida-Portugal,
  • Rita Peres and
  • Cláudia Seabra

7 August 2023

Given the global impact of COVID-19 (SARS-CoV-2) on the tourism industry, crisis management has once again become a hot topic for research. This article reviews the state of the art in the existing literature on crisis management frameworks in touris...

  • Feature Paper
  • Article
  • Open Access
18 Citations
14,469 Views
20 Pages

11 March 2021

This paper argues that that much published tourism and hospitality research has had little influence on tourism or hospitality practice especially with regard to the problems of sustainability because of a failure to use systems thinking to guide res...

  • Article
  • Open Access
4 Citations
4,754 Views
21 Pages

19 October 2023

The COVID-19 pandemic has impacted most industries, including the hospitality and tourism industry. This is one of the first studies to investigate the impact of COVID-19 on the psychological well-being of individuals in the hospitality and tourism i...

  • Article
  • Open Access
3 Citations
1,729 Views
22 Pages

Intersectoral Linking of Agriculture, Hospitality, and Tourism—A Model for Implementation in AP Vojvodina (Republic of Serbia)

  • Maja Paunić,
  • Bojana Kalenjuk Pivarski,
  • Dragan Tešanović,
  • Velibor Ivanović,
  • Vesna Vujasinović,
  • Snježana Gagić Jaraković,
  • Gordana Vulić and
  • Miloš Ćirić

This study explores the establishment of intersectoral linkages between agriculture, hospitality, and tourism in the microregion of AP Vojvodina, Serbia, with a focus on developing a model that identifies the key factors for its effective implementat...

  • Article
  • Open Access
16 Citations
6,336 Views
24 Pages

Country Performance Analysis of Swiss Tourism, Leisure and Hospitality Management Research

  • Lucília Cardoso,
  • Arthur Filipe Araújo,
  • Luís Lima Santos,
  • Roland Schegg,
  • Zélia Breda and
  • Carlos Costa

23 February 2021

Based on tradition and high standards, Swiss higher education in tourism and hospitality is ranked among the best in the world. Although scientific research is the foundation of a country’s higher education system, the Swiss Tourism, Leisure and Hosp...

  • Review
  • Open Access
15 Citations
12,223 Views
20 Pages

This study examined the trends and key themes of artificial intelligence in the field of tourism and hospitality research. On 5 March 2025, a search was performed using “artificial intelligence” and related terms in the “Title, Abst...

  • Article
  • Open Access
11 Citations
6,243 Views
21 Pages

9 March 2023

The COVID-19 crisis provides an opportunity for sustainable renewal and requires responsible leaders who are responsive to stakeholder needs and able to innovate in light of new challenges. This study draws on stakeholder theory and responsible leade...

  • Article
  • Open Access
55 Citations
7,652 Views
27 Pages

3 April 2023

The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. These challenges encompass a range of factors, including fierce competitive convergence, rapi...

  • Article
  • Open Access
9 Citations
5,232 Views
25 Pages

Integrating Social Media-Driven Service Innovation and Sustainable Leadership: Advancing Sustainable Practices in Tourism and Hospitality

  • Muhammad Zada,
  • Gül Erkol Bayram,
  • Nicolás Contreras-Barraza,
  • Kerem Kaptangil and
  • Serkan Aylan

7 January 2025

This study examines the impact of the digital era, particularly the increasing prevalence of social media, on sustainable tourism and hospitality development, and examines how the tourism and hospitality industry leverages social media to foster sust...

  • Article
  • Open Access
7 Citations
4,380 Views
18 Pages

How Green Performance Is Affected by Green Talent Management in Tourism and Hospitality Businesses: A Mediation Model

  • Sultan Mohammed Alkhozaim,
  • Fatimah Abdulaziz Alshiha,
  • Emad Mohammed Alnasser and
  • Ahmed Abdulaziz Alshiha

19 August 2024

This study investigates the impact of green talent management on green performance, focusing on the mediating roles of green organizational culture and green organizational citizenship behavior. Data were collected from employees of Saudi Arabia&rsqu...

  • Article
  • Open Access
752 Views
26 Pages

11 December 2025

Mountain cultural landscapes represent dynamic systems where heritage, policy, and tourism intersect to shape local resilience. This study explores how public incentives and adaptive reuse frameworks can transform traditional settlements into sustain...

  • Article
  • Open Access
231 Citations
20,406 Views
21 Pages

Blockchain Technology Adoption Behavior and Sustainability of the Business in Tourism and Hospitality SMEs: An Empirical Study

  • Guych Nuryyev,
  • Yu-Ping Wang,
  • Jennet Achyldurdyyeva,
  • Bih-Shiaw Jaw,
  • Yi-Shien Yeh,
  • Hsien-Tang Lin and
  • Li-Fan Wu

10 February 2020

This paper investigates the factors influencing the intention to adopt cryptocurrency payments among small to medium-sized enterprises (SMEs) in tourism and hospitality through the lens of the technology acceptance model (TAM). This paper uses an ori...

  • Article
  • Open Access
6 Citations
6,362 Views
14 Pages

10 December 2024

Like other economic sectors, such as agriculture, the tourism and hospitality industry faces numerous sustainability challenges, including substantial environmental water and waste footprints. These challenges emerge out of various factors; amongst t...

  • Article
  • Open Access
12 Citations
8,093 Views
13 Pages

18 March 2022

Several studies have shown that the adaptive reuse of heritage houses as accommodation hotels could preserve their value and attain many financial, social, environmental, and cultural benefits for both tourist destinations and hotel firms. The curren...

  • Article
  • Open Access
54 Citations
6,366 Views
26 Pages

26 November 2020

This paper aimed to evaluate the Portuguese scientific production within Tourism, Leisure and Hospitality Management (TLHM). To this end, 572 papers from 51 peer-reviewed Scopus journals were mapped through a mixed bibliometric analysis method. The r...

  • Article
  • Open Access
2 Citations
2,592 Views
15 Pages

This research aims to examine hospitality and tourism students’ acceptance and usage of Microsoft Copilot for educational purposes in Egyptian public universities. It also investigates the mediating role of behavioral intention (BI) in the conn...

  • Review
  • Open Access
13 Citations
7,601 Views
21 Pages

5 July 2023

This paper used the mixed research method of bibliometric and content analysis to study 284 studies on service robots in the tourism and hospitality industry collected from the Web of Science database. Results show that research in this field started...

  • Article
  • Open Access
2 Citations
1,230 Views
20 Pages

Hierarchical Seniority vs. Innovation in Hospitality and Tourism Sustainability Education: A Social Exchange Theory Perspective

  • Thowayeb H. Hassan,
  • Muhannad Mohammed Alfehaid,
  • Fahad Mohammed Alhuqbani,
  • Mostafa A. Hassanin,
  • Omar M. Ali,
  • Kurmanbek Narynbek Uulu,
  • Pereș Ana Cornelia and
  • Amany E. Salem

9 September 2025

Seniority-based hierarchical structures in higher education may hinder innovation in hospitality and tourism (H&T) sustainability education; therefore, this study applies Social Exchange Theory (SET) to examine how these hierarchies affect curric...

  • Article
  • Open Access
33 Citations
20,822 Views
21 Pages

28 September 2023

The tourism and hospitality industry is dynamic, so it demands agility to gain a competitive edge. This paper aims to examine the effect of transactional leadership on organizational agility in the tourism and hospitality industry. It also investigat...

  • Article
  • Open Access
13 Citations
7,500 Views
13 Pages

3 January 2023

This paper examines the direct relationship between business ethics diffusion and innovation performance. This study also investigates the mediating role of service innovation and the moderating role of knowledge-sharing between business ethics diffu...

  • Article
  • Open Access
12 Citations
4,397 Views
18 Pages

18 August 2021

In the post-epidemic era, encouraging enterprises to implement green technology innovation in the hospitality and tourism industry is important, which can reduce resource consumption, decrease environmental pollution and promote sustainable industria...

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