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770 Results Found

  • Article
  • Open Access
2 Citations
6,375 Views
23 Pages

Previous studies have acknowledged the impact of weather changes on retail uncertainty. They primarily focus on understanding how weather conditions affect offline consumer behavior and aim to develop effective marketing strategies. However, there is...

  • Article
  • Open Access
28 Citations
6,866 Views
20 Pages

31 August 2020

Korean duty-free shops sales rank first among duty-free shops around the world (Generation Research, 2018) and have become a target of interest for academics and industry observers. In particular, attention has been focused on variables affecting the...

  • Article
  • Open Access
2 Citations
2,191 Views
20 Pages

A Robust Heuristics for the Online Job Shop Scheduling Problem

  • Hugo Zupan,
  • Niko Herakovič and
  • Janez Žerovnik

12 December 2024

The job shop scheduling problem (JSSP) is a popular NP-hard problem in combinatorial optimization, due to its theoretical appeal and its importance in applications. In practical applications, the online version is much closer to the needs of smart ma...

  • Article
  • Open Access
50 Citations
15,353 Views
24 Pages

18 October 2018

With the growth of the internet, electronic (online) business has become an important trend in the economy. This study investigates how retailers could enhance their shopping processes and hence help sustain their e-business development. Therefore, w...

  • Article
  • Open Access
25 Citations
17,660 Views
24 Pages

The vigorous development of e-commerce has led to online retailers or platforms increasing the capacity of online shopping carts. A large number of products are added to the online shopping cart, but they are not “emptied.” The resulting behavior of...

  • Article
  • Open Access
12 Citations
6,559 Views
16 Pages

30 March 2021

This study was conducted with the purpose of developing and validating multidimensional reputation criteria for evaluating online shopping malls, which have been growing explosively since the start of the COVID-19 pandemic. A Delphi study was conduct...

  • Article
  • Open Access
7 Citations
6,098 Views
17 Pages

Online shopping communities have emerged amid growing social shopping activities and involve user-centered online platforms that encourage user-generated content and interactions, such as reading and writing reviews, rating products, and sharing shop...

  • Article
  • Open Access
45 Citations
15,422 Views
15 Pages

Online shopping has intensified in the last decade. The COVID-19 pandemic has imposed circulation limitations and more restrictive behaviors on consumers due to fears of contracting the virus, boosting online grocery shopping. This study aims to asse...

  • Article
  • Open Access
19 Citations
11,184 Views
12 Pages

Characterizing Young Consumer Online Shopping Style: Indonesian Evidence

  • Arief Helmi,
  • Rita Komaladewi,
  • Vita Sarasi and
  • Ledy Yolanda

22 February 2023

Young people make up the majority of online shoppers in Indonesia. The objectives of this study are to characterize the consumer decision-making styles of young internet users and to create a profile of their online shopping styles. A quantitative re...

  • Article
  • Open Access
1 Citations
3,619 Views
17 Pages

12 June 2024

Online shopping (e-shopping) has been growing steadily in recent years; however, the COVID-19 pandemic resulted in a sudden increase in this growth. This study compares the in-store shopping and e-shopping frequencies within three distinct periods, i...

  • Article
  • Open Access
39 Citations
10,877 Views
18 Pages

5 December 2018

The development of online shopping carnivals (OSCs) is in full bloom due to the support of logistics industry and information technology. More and more people are keen to participate in them. This study contributes to literature by exploring the role...

  • Article
  • Open Access
123 Citations
30,993 Views
15 Pages

The COVID-19 pandemic has wreaked havoc in Korean society since the end of 2019. Unlike prior to the pandemic, when online and offline activities were conducted side-by-side, many aspects of consumers’ daily lives are only conducted online, especiall...

  • Article
  • Open Access
16 Citations
10,140 Views
15 Pages

Exploring the Role of Gamification in the Online Shopping Experience in Retail Stores: An Exploratory Study

  • João M. Lopes,
  • Sofia Gomes,
  • Pedro Lopes,
  • Adriana Silva,
  • Daniel Lourenço,
  • Duarte Esteves,
  • Mafalda Cardoso and
  • Valter Redondo

15 April 2023

Online retail shops increasingly implement gamified marketing strategies to enrich consumers’ online experience and increase engagement. This study aims to evaluate the ludic experience of consumers in online retail stores and the role of gamif...

  • Article
  • Open Access
2 Citations
7,281 Views
20 Pages

Examining Consumers’ Attitudes toward Gmarket Online Shopping

  • Ronald Baganzi,
  • Geon-Cheol Shin and
  • Shali Wu

16 August 2019

In this study, we examine the consumers’ attitudes toward Gmarket online shopping in Korea. We use a model to explain that consumers’ attitudes toward online shopping are influenced by psychological, personal, and technological characteri...

  • Article
  • Open Access
11 Citations
5,721 Views
24 Pages

25 August 2021

Due to the phenomenal growth of e-commerce, online shopping has recently become a worldwide trend. This fosters many online shopping platforms to enter into Asian emerging markets, which evolves a need to understand online decision-making processes i...

  • Article
  • Open Access
25 Citations
12,091 Views
11 Pages

(1) Background: Characteristics and usage patterns of vapers (e-cigarette users) have mainly been studied in web-based convenience samples or in visitors of brick-and-mortar vape shops. We extended this by targeting customers of one particular online...

  • Review
  • Open Access
17 Citations
24,687 Views
53 Pages

8 December 2024

This paper presents a review of the technologies and services associated with online grocery shopping. The progress in the field of online grocery shopping has been very rapid in recent years. Hence, there was a need to systematize knowledge about th...

  • Article
  • Open Access
183 Citations
23,966 Views
18 Pages

How the Covid-19 Pandemic Is Changing Online Food Shopping Human Behaviour in Italy

  • Leonardo Salvatore Alaimo,
  • Mariantonietta Fiore and
  • Antonino Galati

18 November 2020

The advent of the Internet has significantly changed consumption patterns and habits. Online grocery shopping is a way of purchasing food products using a web-based shopping service. The current COVID-19 pandemic is determining a rethinking of purcha...

  • Systematic Review
  • Open Access
10 Citations
7,621 Views
27 Pages

A Systematic Review of Marketing Practices Used in Online Grocery Shopping: Implications for WIC Online Ordering

  • Leslie Hodges,
  • Caitlin M. Lowery,
  • Priyanka Patel,
  • Joleen McInnis and
  • Qi Zhang

14 January 2023

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) plans to allow participants to redeem their food package benefits online, i.e., online ordering. As grocery shopping online has become more common, companies have devel...

  • Article
  • Open Access
15 Citations
6,925 Views
17 Pages

Online Grocery Shopping: Exploring the Influence of Income, Internet Access, and Food Prices

  • Michael Olumekor,
  • Harman Preet Singh and
  • Ibrahim Abdullah Alhamad

12 February 2024

Online grocery shopping has grown rapidly in recent years. It has been promoted as a way to overcome the systemic inequalities in food access and increase sustainable food practices. A growing body of studies has highlighted the impact of income, foo...

  • Article
  • Open Access
41 Citations
10,896 Views
18 Pages

4 March 2021

The Internet as a shopping and purchasing medium has become an extensively researched topic. Augmented realty, in particular, allows consumers to explore their options and make personalised changes while shopping online. Our study aims to analyse the...

  • Article
  • Open Access
5 Citations
7,106 Views
13 Pages

30 June 2019

Chinese online shopping industry has grown dramatically in recent decades. The purpose of this study is to investigate the key factors that affect the operating performance of online shopping companies in China. In particular, the study examines the...

  • Article
  • Open Access
63 Citations
12,543 Views
19 Pages

Online grocery shopping in Germany has shown a strong growth in the past years and is expected to further develop in the future, especially through the influence of COVID-19. The main purpose of this study was to examine six theoretical customer-orie...

  • Article
  • Open Access
4 Citations
12,060 Views
21 Pages

8 March 2022

Given the increase in online shopping and the prevailing research gap, this study designed and implemented an online shopping system for Gulf brands. It presents an online customization feature-based design and implementation concerning the case of G...

  • Article
  • Open Access
124 Citations
2,198 Views
11 Pages

Consumer satisfaction with online shopping is directly dependent on a number of factors. There is a constant dilemma in the market related to the question which online shopping determinants affect the customer satisfaction. This issue is particularly...

  • Article
  • Open Access
3 Citations
3,715 Views
22 Pages

The Impact of Gamification on Slovenian Consumers’ Online Shopping

  • Armand Faganel,
  • Filip Pačarić and
  • Igor Rižnar

25 April 2024

Gamification involves integrating game mechanics into non-game environments such as business intranets, online communities, websites, and learning management systems to boost participation. Its aim is to actively engage employees, customers, and othe...

  • Article
  • Open Access
2 Citations
2,447 Views
20 Pages

25 September 2024

The rapid growth of the e-commerce market in the retail sector has led to a greater demand for home delivery services in recent years. In order to develop policies to address the issues related to delivery demand, it is critical to understand the dem...

  • Article
  • Open Access
35 Citations
12,274 Views
25 Pages

24 July 2019

The rapid expansion of online retailing has long raised the concern that shops and shopping centers (evolved or planned agglomerations of shops) may be abandoned and thus lead to a depletion of urbanity. Contesting this scenario, I employ the concept...

  • Article
  • Open Access
6 Citations
6,299 Views
14 Pages

1 November 2022

The COVID-19 pandemic rapidly accelerated digitization in all fields of trading, especially in the B2C sector. The pandemic restrictions deepened the era of social distancing between young consumers and drew them further into the online environment,...

  • Article
  • Open Access
17 Citations
5,262 Views
13 Pages

The rapid expansion of e-commerce has made the buying experience faster, potentially anonymous, and without limits of space and time. While this may produce benefits, for some individuals, online shopping can become an addiction. Therefore, the prese...

  • Article
  • Open Access
9 Citations
2,743 Views
18 Pages

Understanding the Impact of COVID-19 Pandemic on Online Shopping and Travel Behaviour: A Structural Equation Modelling Approach

  • Mostafa Ghodsi,
  • Mahdad Pourmadadkar,
  • Ali Ardestani,
  • Seyednaser Ghadamgahi and
  • Hao Yang

19 October 2022

The outbreak of the COVID-19 pandemic has led to significant alterations in people’s social and economic behaviour. This paper aims to study the pandemic’s influence on online shopping and travel behaviour and discover how these phenomena...

  • Article
  • Open Access
162 Citations
37,319 Views
14 Pages

Relationship between Convenience, Perceived Value, and Repurchase Intention in Online Shopping in Vietnam

  • Quoc Trung Pham,
  • Xuan Phuc Tran,
  • Sanjay Misra,
  • Rytis Maskeliūnas and
  • Robertas Damaševičius

10 January 2018

Electronic commerce (e-commerce) is an increasingly popular trend in modern economy concomitant with the development of the Internet. E-commerce has developed considerably, making Vietnam one of the fastest growing markets in the world. However, its...

  • Article
  • Open Access
11 Citations
6,370 Views
18 Pages

Because of the advancement of electronic commerce, online shopping has emerged, merging commercial and social activities and enhancing the social presence and value of the online environment. To improve the understanding of the changes in the consume...

  • Article
  • Open Access
19 Citations
14,308 Views
17 Pages

12 May 2022

This research is dedicated to one of the significant problems connected with purchasing online: consumers’ personal data security. The purpose of the paper is to present the results of a study of an incident of a personal data breach from the M...

  • Article
  • Open Access
137 Citations
47,547 Views
24 Pages

15 May 2019

China is currently the world’s largest cross-border e-commerce purchaser and destination country. Therefore, how to promote consumer online shopping is the most important goal for cross-border e-commerce sustainability. Meanwhile, the previous...

  • Feature Paper
  • Article
  • Open Access
665 Views
24 Pages

The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S.

  • Kun Liu,
  • Subhrajit Guhathakurta,
  • Chaeyeon Han,
  • Eric Hittinger,
  • Sinoun Phoung and
  • Eric Williams

25 November 2025

Online shopping is widely believed to reduce demand for retail stores and presumably decrease energy consumption in the retail sector, yet this relationship has not been studied empirically. We address this gap by first developing a regression model...

  • Article
  • Open Access
61 Citations
25,591 Views
20 Pages

12 October 2019

This study examines the impact of the quality of online shopping logistics services on customer satisfaction and in driving subsequent repeat purchasing behavior. Five hypotheses are established to represent the relationships between customer satisfa...

  • Article
  • Open Access
31 Citations
13,012 Views
22 Pages

5 February 2020

The delivery of products to the end consumer has been widely considered in the e-commerce sector as new challenges to reach customers and provide them with timely and efficient delivery have surfaced. Less focus has been given to information about de...

  • Article
  • Open Access
6 Citations
7,669 Views
18 Pages

28 June 2019

Although fashion-related products account for most of the online shopping categories, it becomes more difficult for users to search and find products matching their taste and needs as the number of items available online increases explosively. Person...

  • Article
  • Open Access
6,889 Views
27 Pages

6 March 2025

Consumer behavior has changed considerably over time. In recent decades, people have used resources at a rate that exceeds the total consumed throughout history. This paper aims to address the determinants of the smartphone purchase decision, emphasi...

  • Article
  • Open Access
108 Citations
7,588 Views
13 Pages

Nowadays, the internet has become a suitable platform for the trade of products and services. Online shopping transactions are carried out without face-to-face contact; thus, various factors can affect customers’ purchase intentions. In addition to a...

  • Article
  • Open Access
37 Citations
79,668 Views
21 Pages

The coronavirus disease 2019 (COVID-19) has significantly reshaped consumer behaviors in Saudi Arabia, as in most other countries worldwide, and it has played a critical role in rising commercial online activities. The purpose of this study is to tes...

  • Article
  • Open Access
10 Citations
3,221 Views
15 Pages

29 October 2021

Changing people’s shopping behavior from face-to-face to online shopping during the COVID-19 pandemic led to reduced shopping trips, and this decrease directly affects traffic congestion and air pollution. Identifying the factors influencing the incr...

  • Article
  • Open Access
35 Citations
10,036 Views
13 Pages

9 June 2020

This paper examines adoption of online grocery shopping, and potential cost and time savings compared to brick and mortar food retailers, by New York City public housing residents using Supplemental Nutrition Assistance Program (SNAP) benefits. A mix...

  • Article
  • Open Access
13 Citations
6,394 Views
22 Pages

This study investigates, from the perspective of affordance theory, how the implementation of gamification features and mechanisms in online-shopping platforms enable consumers to enjoy immersive shopping experiences and make subsequent shopping deci...

  • Article
  • Open Access
38 Citations
12,415 Views
16 Pages

28 March 2020

As increasing numbers of customers pay attention to product and service sustainability when shopping online, more and more firms in the online market engage in promoting perceived sustainability to establish close customer relationships. Prior studie...

  • Article
  • Open Access
37 Citations
6,489 Views
24 Pages

Teleworking and Online Shopping: Socio-Economic Factors Affecting Their Impact on Transport Demand

  • Juan Ramón López Soler,
  • Panayotis Christidis and
  • José Manuel Vassallo

28 June 2021

Teleworking and online shopping became commonplace during the COVID-19 pandemic and can be expected to maintain a strong presence in the foreseeable future. They can lead to significant changes in mobility patterns and transport demand. It is still u...

  • Article
  • Open Access
18 Citations
7,082 Views
19 Pages

Consumer Perceptions of Online Shopping and Willingness to Use Pick-Up Points: A Case Study of Morocco

  • Alaa Eddine El Moussaoui,
  • Brahim Benbba,
  • Anicia Jaegler,
  • Taoufiq El Moussaoui,
  • Zineb El Andaloussi and
  • Loqman Chakir

29 April 2023

The use of pick-up points by consumers is one of the most developed areas of research in the literature on last-mile logistics over the last decade. In this regard, several researchers have attempted to expose the factors that influence consumers&rsq...

  • Article
  • Open Access
19 Citations
13,925 Views
12 Pages

Online shopping addiction tendency (OSAT) among college students has become too serious to ignore. As a result, it is necessary to carefully examine the relevant factors that shape students’ online shopping addiction tendencies. This study aime...

  • Article
  • Open Access
5 Citations
4,945 Views
17 Pages

15 March 2022

Maladaptive and problematic buying/shopping has been the subject of a considerable amount of research over the last few decades. This research exploited the stimulus–organism–response (S-O-R) theory to evaluate the mediating effects of on...

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