Most Cited & Viewed

Most Cited & Viewed Papers

Citations Article
 
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review
by Liss Jenneboer, Carolina Herrando and Efthymios Constantinides
 
UTAUT in Metaverse: An “Ifland” Case
by Un-Kon Lee and Hyekyung Kim
 
The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic
by Ramona Rupeika-Apoga, Kristine Petrovska and Larisa Bule
 
What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention
by Massoud Moslehpour, Taufiq Ismail, Bey Purba and Wing-Keung Wong
 
B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM
by Xiancheng Xiahou and Yoshio Harada
 
Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach
by Kamil Matuszelański and Katarzyna Kopczewska
 
Virtual Reality Experience of Mega Sports Events: A Technology Acceptance Study
by Ludovica Capasa, Katrin Zulauf and Ralf Wagner
 
Online Grocery Shopping in Germany: Assessing the Impact of COVID-19
by Lisa M. Gruntkowski and Luis F. Martinez
 
A Cluster Analysis Concerning the Behavior of Enterprises with E-Commerce Activity in the Context of the COVID-19 Pandemic
by Adrian-Liviu Scutariu, Ștefăniță Șuşu, Cătălin-Emilian Huidumac-Petrescu and Rodica-Manuela Gogonea
 
Evolution of the Online Grocery Shopping Experience during the COVID-19 Pandemic: Empiric Study from Portugal
by Sofia Gomes and João M. Lopes
Views Article
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review
by Liss Jenneboer, Carolina Herrando and Efthymios Constantinides
Cross-Border E-Commerce Development and Challenges in China: A Systematic Literature Review
by Aijun Liu, Maurice Osewe, Yangyan Shi, Xiaofei Zhen and Yanping Wu
The Role of Influencers in Live Streaming E-Commerce: Influencer Trust, Attachment, and Consumer Purchase Intention
by Nan Chen and Yunpeng Yang
What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention
by Massoud Moslehpour, Taufiq Ismail, Bey Purba and Wing-Keung Wong
Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach
by Kamil Matuszelański and Katarzyna Kopczewska
E-Commerce in Agri-Food Sector: A Systematic Literature Review Based on Service-Dominant Logic
by Mengzhen Zhang and Sami Berghäll
How Generation X and Millennials Perceive Influencers’ Recommendations: Perceived Trustworthiness, Product Involvement, and Perceived Risk
by L. Javier Cabeza-Ramírez, Fernando J. Fuentes-García, M. Carmen Cano-Vicente and Miguel González-Mohino
The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic
by Ramona Rupeika-Apoga, Kristine Petrovska and Larisa Bule
The Future of E-Commerce: Overview and Prospects of Multichannel and Omnichannel Retail
by Santiago Iglesias-Pradas and Emiliano Acquila-Natale
B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM
by Xiancheng Xiahou and Yoshio Harada
Downloads Article
Cross-Border E-Commerce Development and Challenges in China: A Systematic Literature Review
by Aijun Liu, Maurice Osewe, Yangyan Shi, Xiaofei Zhen and Yanping Wu
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review
by Liss Jenneboer, Carolina Herrando and Efthymios Constantinides
The Impact of Topological Structure, Product Category, and Online Reviews on Co-Purchase: A Network Perspective
by Hongming Gao
Enhancing the Prediction of Stock Market Movement Using Neutrosophic-Logic-Based Sentiment Analysis
by Bassant A. Abdelfattah, Saad M. Darwish and Saleh M. Elkaffas
What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention
by Massoud Moslehpour, Taufiq Ismail, Bey Purba and Wing-Keung Wong
Evolution of the Online Grocery Shopping Experience during the COVID-19 Pandemic: Empiric Study from Portugal
by Sofia Gomes and João M. Lopes
The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic
by Ramona Rupeika-Apoga, Kristine Petrovska and Larisa Bule
The Role of Influencers in Live Streaming E-Commerce: Influencer Trust, Attachment, and Consumer Purchase Intention
by Nan Chen and Yunpeng Yang
UTAUT in Metaverse: An “Ifland” Case
by Un-Kon Lee and Hyekyung Kim
B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM
by Xiancheng Xiahou and Yoshio Harada
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