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Most Cited

  • Article
  • Open Access
94 Citations
40,321 Views
18 Pages

Live streaming e-commerce has emerged as a novel online marketing model. Drawing upon influencer marketing theory, this study examines the mechanisms through which influencers (live streamers) promote consumers’ purchase intention in the contex...

  • Review
  • Open Access
72 Citations
17,563 Views
29 Pages

A Brief Survey of Machine Learning and Deep Learning Techniques for E-Commerce Research

  • Xue Zhang,
  • Fusen Guo,
  • Tao Chen,
  • Lei Pan,
  • Gleb Beliakov and
  • Jianzhang Wu

The rapid growth of e-commerce has significantly increased the demand for advanced techniques to address specific tasks in the e-commerce field. In this paper, we present a brief survey of machine learning and deep learning techniques in the context...

  • Article
  • Open Access
69 Citations
17,705 Views
18 Pages

The digital trade ecosystem’s development relies on the growth of cross-border e-commerce platforms. To ensure the continued growth of China’s digital trade, it is crucial to consider the service capabilities of digital platforms and the...

  • Article
  • Open Access
55 Citations
18,392 Views
18 Pages

Chatbot-Based Services: A Study on Customers’ Reuse Intention

  • Filipe Araújo Silva,
  • Alireza Shabani Shojaei and
  • Belem Barbosa

The main objective of this article is to investigate the factors that influence customers’ intention to reuse chatbot-based services. The study employs a combination of the technology acceptance model (TAM) with other contributions in the liter...

  • Article
  • Open Access
42 Citations
16,109 Views
21 Pages

The study aims to investigate how an individual’s technology awareness, subjective financial literacy and personal innovativeness characteristics impact the intention to use blockchain-based digital currencies such as cryptocurrency. The UTAUT...

  • Article
  • Open Access
40 Citations
11,635 Views
17 Pages

A Review of Blockchain Technology Adoption in the Tourism Industry from a Sustainability Perspective

  • Juan F. Prados-Castillo,
  • José Manuel Guaita Martínez,
  • Agnieszka Zielińska and
  • Dolores Gorgues Comas

The deployment of Blockchain technology in the tourism industry is already becoming a reality with the gradual emergence of innovative business models. At its core is the promise of improving the efficiency of the tourism service value chain and enha...

  • Article
  • Open Access
39 Citations
12,510 Views
20 Pages

Livestream shopping has attracted great attention in an increasingly digitalized society. This study is to explore the mechanism through which social presence and physical presence affect consumer purchase intentions in livestream shopping as an emer...

  • Article
  • Open Access
38 Citations
12,156 Views
17 Pages

This research delves into the factors influencing the adoption of ChatGPT, a sophisticated AI-based chatbot, among Generation Z members in Croatia. Employing an extended UTAUT2 model, the impact of various factors on the behavioral intention to use C...

  • Review
  • Open Access
38 Citations
14,708 Views
25 Pages

Chatbots and voice assistants are digital transformers of the interface between companies and customers. They have become part of the current practice of companies and represent a distinct domain of business research. This trend is significant in the...

  • Article
  • Open Access
37 Citations
15,915 Views
25 Pages

Small and medium-sized businesses (SMEs) are frequently exposed to a variety of difficulties during global epidemic crises like coronavirus (COVID-19), which may even threaten their lives. The purpose of this study explores the influencing factors of...

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J. Theor. Appl. Electron. Commer. Res. - ISSN 0718-1876