- Article
Green Communication for More Package-Free Ecommerce Returns
- Yangchun Li,
- Francisco J. Martínez-López,
- Changyuan Feng and
- Yantai Chen
4 November 2022
The existing packed mail-based return mode in ecommerce has a considerable negative impact on the natural environment. In contrast, a package-free return mode accepts unpacked ecommerce returns using return points in-store and is a more eco-friendly...