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  • Article
  • Open Access
321 Citations
45,640 Views
20 Pages

29 August 2023

Considering the rapid advancements in artificial intelligence (AI) and their potential implications for the higher education sector, this article seeks to critically evaluate the strategic adoption of AI in the framework of “smart universities&...

  • Systematic Review
  • Open Access
151 Citations
105,444 Views
34 Pages

20 January 2024

In an era marked by swift technological advancements and an escalating emphasis on collaborative learning, understanding effective methods and technologies for sharing knowledge is imperative to optimize educational outcomes. This study delves into t...

  • Review
  • Open Access
115 Citations
55,584 Views
22 Pages

Artificial Intelligence in the Tourism Industry: An Overview of Reviews

  • Miguel-Ángel García-Madurga and
  • Ana-Julia Grilló-Méndez

26 July 2023

This study aims to comprehensively synthesize existing literature on AI in tourism, highlighting key themes, strengths, and limitations, and illuminating pathways for future research, including the identification of emerging areas within this context...

  • Article
  • Open Access
103 Citations
54,166 Views
21 Pages

2 August 2023

In recent years, a new type of influencer has emerged in the field of social media marketing: virtual influencers. Though it is spreading fast, the trend is still new and, therefore, limited research has been conducted on the topic. This study aims t...

  • Article
  • Open Access
71 Citations
31,395 Views
21 Pages

Digital Technologies for Sustainable Tourism Destinations: State of the Art and Research Agenda

  • Youssef El Archi,
  • Brahim Benbba,
  • Moaaz Kabil and
  • Lóránt Dénes Dávid

10 August 2023

This study explores the adoption of digital technology in sustainable tourism destinations and provides insights into current research. Using a bibliometric analysis approach, it comprehensively evaluates research outputs, identifies trends, and high...

  • Systematic Review
  • Open Access
65 Citations
43,487 Views
33 Pages

22 September 2024

This systematic review underscores the significance of learning communities as fertile grounds for skill development across diverse contexts. Furthermore, it reviews and theoretically evaluates several commonly used strategies, methods, and supports...

  • Review
  • Open Access
63 Citations
79,429 Views
28 Pages

AI in the Workplace: A Systematic Review of Skill Transformation in the Industry

  • Leili Babashahi,
  • Carlos Eduardo Barbosa,
  • Yuri Lima,
  • Alan Lyra,
  • Herbert Salazar,
  • Matheus Argôlo,
  • Marcos Antonio de Almeida and
  • Jano Moreira de Souza

16 June 2024

Artificial Intelligence (AI) applications streamline workflows, automate tasks, and require adaptive strategies for effective integration into business processes. This research explores the transformative influence of AI on various industries, such a...

  • Article
  • Open Access
63 Citations
102,636 Views
16 Pages

26 April 2023

This paper aims to study the effect of corporate social responsibility (CSR) on brand image and brand equity and its impact on consumer satisfaction. The study follows a quantitative methodology, using the implementation of an online questionnaire di...

  • Article
  • Open Access
58 Citations
8,042 Views
27 Pages

3 April 2023

The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. These challenges encompass a range of factors, including fierce competitive convergence, rapi...

  • Article
  • Open Access
58 Citations
14,222 Views
19 Pages

A Conversation with ChatGPT about Digital Leadership and Technology Integration: Comparative Analysis Based on Human–AI Collaboration

  • Turgut Karakose,
  • Murat Demirkol,
  • Ramazan Yirci,
  • Hakan Polat,
  • Tuncay Yavuz Ozdemir and
  • Tijen Tülübaş

24 June 2023

Artificial intelligence (AI) is one of the ground-breaking innovations of the 21st century that has accelerated the digitalization of societies. ChatGPT is a newer form of AI-based large language model that can generate complex texts that are almost...

  • Article
  • Open Access
58 Citations
16,811 Views
21 Pages

Toward Digital Transformation and Business Model Innovation: The Nexus between Leadership, Organizational Agility, and Knowledge Transfer

  • Muhieddine Ramadan,
  • Najib Bou Zakhem,
  • Hala Baydoun,
  • Amira Daouk,
  • Samia Youssef,
  • Abir El Fawal,
  • Jean Elia and
  • Ahmad Ashaal

10 August 2023

The post-pandemic age has heightened the importance of digitalizing organizational practices and fostering innovation for SMEs to ensure resilient business operations in a volatile work environment. This research paper examines the impact of digital...

  • Article
  • Open Access
55 Citations
51,075 Views
16 Pages

Hybrid Work Model: An Approach to Work–Life Flexibility in a Changing Environment

  • Martin Krajčík,
  • Dušana Alshatti Schmidt and
  • Matúš Baráth

Employees’ work environment has drastically shifted from offices to homes. Telework is often a desired employee benefit, but employers consider it a temporary setting. The lasting COVID-19 pandemic has changed the concept of telework. Home offi...

  • Article
  • Open Access
51 Citations
19,706 Views
20 Pages

Women Entrepreneurship: Challenges and Perspectives of an Emerging Economy

  • Bardhyl Ahmetaj,
  • Alba Demneri Kruja and
  • Eglantina Hysa

13 April 2023

Women entrepreneurship is considered by many researchers as an imminent phenomenon of the 21st century, especially for developing countries. Due to its contribution to the economy and society, recent studies have focused on investigating its motivati...

  • Article
  • Open Access
49 Citations
15,025 Views
14 Pages

13 July 2023

At the intersection of digitization and sustainability, the current article explores the application of environmental, social, and corporate governance (ESG) in the service sector in India. The analysis draws on findings collected through questionnai...

  • Article
  • Open Access
46 Citations
8,150 Views
18 Pages

In the EU-27 countries, the importance of social sustainability of digital transformation (SOSDIT) is heightened by the need to balance economic growth with social cohesion. By prioritizing SOSDIT, the EU can ensure that its citizens are not left beh...

  • Review
  • Open Access
42 Citations
18,016 Views
26 Pages

23 January 2024

This study explores the transformative impact of IoT technologies on smart tourism, striving to boost operational efficiency and enrich the traveler experience. Using a systematic literature review with bibliometric analysis, we examined a sample of...

  • Article
  • Open Access
39 Citations
16,136 Views
17 Pages

19 February 2024

As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organi...

  • Review
  • Open Access
37 Citations
33,246 Views
19 Pages

20 April 2024

This literature review aims to examine the relationship between Green Human Resource Management (G-HRM) practices and various outcomes, including employee green attitudes, employee green satisfaction, client green satisfaction, employee green behavio...

  • Article
  • Open Access
37 Citations
26,759 Views
25 Pages

The Holistic Model of Labour Retention: The Impact of Workplace Wellbeing Factors on Employee Retention

  • Martin Gelencsér,
  • Gábor Szabó-Szentgróti,
  • Zsolt Sándor Kőmüves and
  • Gábor Hollósy-Vadász

This paper explores the holistic context of workforce retention. The global labour shortages in developed countries have made employers realise that in a world of scarce resources, employee wellbeing and retention are key factors in competitiveness....

  • Article
  • Open Access
36 Citations
44,035 Views
23 Pages

2 August 2024

A myriad of types of artificial intelligence (AI) systems—namely AI-powered site search, augmented reality, biometric data recognition, booking systems, chatbots, drones, kiosks/self-service screens, machine translation, QR codes, robots, virtu...

  • Article
  • Open Access
35 Citations
49,182 Views
16 Pages

28 November 2024

The advent of Artificial Intelligence (AI) is profoundly transforming organizational landscapes, significantly influencing work practices and triggering cultural shifts. This study explores the role of AI in reshaping organizational work practices an...

  • Article
  • Open Access
34 Citations
5,934 Views
24 Pages

Resilience for Sustainability: The Synergistic Role of Green Human Resources Management, Circular Economy, and Green Organizational Culture in the Hotel Industry

  • Ibrahim A. Elshaer,
  • Alaa M. S. Azazz,
  • Chokri Kooli,
  • Khaled M. A. Alqasa,
  • Jehad Afaneh,
  • Eslam Ahmed Fathy,
  • Amr Mohamed Fouad and
  • Sameh Fayyad

9 November 2024

This research explores the extent to which Green Human Resource Management (GHRM) practices in the Egyptian hotel sector contribute to the adoption of Circular Economy (CE) practices and, eventually, organizational resilience. Using a sample of 402 e...

  • Article
  • Open Access
33 Citations
11,367 Views
14 Pages

Inclusive Leadership and Employee Engagement as Critical Drivers of Sustainability in Telecommunication Companies

  • Sulaiman Olusegun Atiku,
  • Kristofine Aili Itembu-Naunyango and
  • Olufemi Michael Oladejo

16 June 2024

There has been a growing concern about the influence of inclusive leadership on employee engagement in the telecommunications industry. The telecommunications industry is undergoing rapid technological advancements, leading to increased competition a...

  • Review
  • Open Access
32 Citations
15,884 Views
19 Pages

Sustainability is gaining acceptance worldwide, and HRM is also influenced by it. Researchers globally are also exploring sustainable human resource management which creates a direct link between HRM and sustainability. Bibliometric analysis examined...

  • Article
  • Open Access
31 Citations
34,051 Views
17 Pages

Community-Based Tourism and Best Practices with the Sustainable Development Goals

  • Leonilo Alves de Abreu,
  • Marinês da Conceição Walkowski,
  • André Riani Costa Perinotto and
  • Júlia Fragoso da Fonseca

18 February 2024

Community-based tourism (CBT) operates on a paradigm of community self-governance wherein traditional communities assume the role of instigators and protagonists in the realm of tourism within their territories. Within this framework, CBT emerges as...

  • Article
  • Open Access
31 Citations
28,208 Views
16 Pages

18 March 2025

This study identifies critical success factors contributing to the digital transformation of SMEs. Despite their crucial role in the economy, limited research explores how they navigate digitalization challenges. This study addresses this gap by prop...

  • Article
  • Open Access
30 Citations
14,230 Views
18 Pages

This study aims to examine the impact of mental toughness of employees on their psychological well-being, job satisfaction, and organizational commitment. A research model based on structural equation modeling ‘ developed, and a survey was cond...

  • Article
  • Open Access
30 Citations
13,452 Views
30 Pages

Factors Influencing User Perception and Adoption of E-Government Services

  • Galina Ilieva,
  • Tania Yankova,
  • Margarita Ruseva,
  • Yulia Dzhabarova,
  • Veselina Zhekova,
  • Stanislava Klisarova-Belcheva,
  • Tanya Mollova and
  • Angel Dimitrov

12 March 2024

The objective of this study is to investigate and determine factors influencing user perception and acceptance of electronic government services in the context of technological advancements. The research focuses on classifying the main features of e-...

  • Article
  • Open Access
29 Citations
9,812 Views
15 Pages

21 December 2023

Artificial Intelligence (AI) startups possess four key attributes; being small enterprises, adopting AI technology, undergoing digital transformation, and using big data systems to enhance their competitiveness. This study aims to identify the key in...

  • Article
  • Open Access
28 Citations
5,683 Views
22 Pages

The Nexus between Green Transformational Leadership, Employee Behavior, and Organizational Support in the Hospitality Industry

  • Ibrahim A. Elshaer,
  • Alaa M. S. Azazz,
  • Yahdih Semlali,
  • Mahmoud A. Mansour,
  • Mohammed N. Elziny and
  • Sameh Fayyad

This research paper explores the relationship between green transformational leadership (GTL), employee green behavior (EGB), and the mediating role of green organizational support (GOS) in fostering environmentally friendly practices within organiza...

  • Article
  • Open Access
28 Citations
6,330 Views
12 Pages

Creating Value via the Circular Economy: Practices in the Tourism Sector

  • Mirdaim Axhami,
  • Valentina Ndou,
  • Veronica Milo and
  • Paola Scorrano

14 July 2023

Among major international research and practice issues, the issue of the circular economy has emerged recently as “an alternative economic paradigm” to address the current needs of the present and to search for innovative solutions for th...

  • Article
  • Open Access
28 Citations
49,561 Views
25 Pages

Work Team Effectiveness: Importance of Organizational Culture, Work Climate, Leadership, Creative Synergy, and Emotional Intelligence in University Employees

  • Maribel Paredes-Saavedra,
  • María Vallejos,
  • Salomón Huancahuire-Vega,
  • Wilter C. Morales-García and
  • Luis Alberto Geraldo-Campos

1 November 2024

(1) Background: In university contexts, the effectiveness of work teams is vital for institutional success and the personal development of an institution’s members. Objective: Our aim is to understand the relationships between emotional intelligence,...

  • Review
  • Open Access
27 Citations
43,554 Views
16 Pages

28 September 2024

The transition to digital business systems has revolutionized organizational operations, driven by the integration of advanced technologies such as artificial intelligence (AI). This integration indicates a shift, redefining traditional practices and...

  • Article
  • Open Access
26 Citations
10,533 Views
25 Pages

Digital Culture, Knowledge, and Commitment to Digital Transformation and Its Impact on the Competitiveness of Portuguese Organizations

  • António Cardoso,
  • Manuel Sousa Pereira,
  • José Carlos Sá,
  • Daryl John Powell,
  • Silvia Faria and
  • Miguel Magalhães

28 December 2023

This study aimed to understand the impact of digital culture on companies’ knowledge and constant commitment to digital transformation, as well as its impact on organizations as a whole. Secondly, it aimed to explore the impact of digital techn...

  • Article
  • Open Access
26 Citations
6,486 Views
16 Pages

8 April 2023

In recent years, there has been growing awareness of the need for sustainability in the hospitality industry. The hotel industry, in particular, has been identified as a significant contributor to environmental degradation. To address this issue, hot...

  • Systematic Review
  • Open Access
25 Citations
45,415 Views
24 Pages

Generation Z is arriving on the labour scene. In the near future, this generation will dominate organisations’ recruitment and selection processes. Theories regarding the attraction and retention of talent were initially developed based on the...

  • Review
  • Open Access
25 Citations
21,324 Views
25 Pages

Effect of Generative Artificial Intelligence on Strategic Decision-Making in Entrepreneurial Business Initiatives: A Systematic Literature Review

  • Oscar López-Solís,
  • Alberto Luzuriaga-Jaramillo,
  • Mayra Bedoya-Jara,
  • Joselito Naranjo-Santamaría,
  • Diego Bonilla-Jurado and
  • Patricia Acosta-Vargas

18 February 2025

Generative Artificial Intelligence (GAI) is emerging as a promising tool with which to improve strategic decision-making in a business environment characterized by increasing complexity. There are external and internal factors that are part of the su...

  • Article
  • Open Access
25 Citations
5,733 Views
25 Pages

AI-Driven Sustainable Marketing in Gulf Cooperation Council Retail: Advancing SDGs Through Smart Channels

  • Hanadi Salhab,
  • Munif Zoubi,
  • Laith T. Khrais,
  • Huda Estaitia,
  • Lana Harb,
  • Almotasem Al Huniti and
  • Amer Morshed

7 January 2025

This paper explores how AI drives GCC sector retail towards the fulfillment of the UN SDGs. Analyzing a survey conducted on 410 retail executives, using PLS-SEM, this study underlines the role of AI in promoting operational efficiency, waste reductio...

  • Article
  • Open Access
25 Citations
42,611 Views
21 Pages

Leading in the Digital Age: The Role of Leadership in Organizational Digital Transformation

  • António Sacavém,
  • Andreia de Bem Machado,
  • João Rodrigues dos Santos,
  • Ana Palma-Moreira,
  • Helena Belchior-Rocha and
  • Manuel Au-Yong-Oliveira

3 February 2025

In the modern digital age, organizations face unprecedented challenges and possibilities while managing the intricacies of digital transformation. Accelerated technological developments, changing customer preferences, heightened competition, and dyna...

  • Systematic Review
  • Open Access
24 Citations
28,558 Views
28 Pages

Many researchers have studied the factors that impact on students’ entrepreneurial intention; however, findings are conflicting. The present study attempts, through an extensive review of the literature, to provide a holistic view and deeper kn...

  • Article
  • Open Access
24 Citations
19,612 Views
18 Pages

This research focuses on the determinants of employee engagement in family businesses in Peru. The study is based on previous research that showed the importance of organisational culture, leadership, and human resource management practices to achiev...

  • Article
  • Open Access
24 Citations
4,806 Views
17 Pages

Examining the Relationship between Green Mindfulness, Spiritual Intelligence, and Environmental Self Identity: Unveiling the Path to Green Entrepreneurial Intention

  • Ali Saleh Alshebami,
  • Mossab Saud Alholiby,
  • Ibrahim A. Elshaer,
  • Abu Elnasr E. Sobaih and
  • Salem Handhal Al Marri

19 October 2023

As inculcating green intention and behaviour among individuals, particularly potential entrepreneurs (students), has recently become a hot topic of discussion, it is essential to contribute to this debate by offering empirical evidence. Accordingly,...

  • Article
  • Open Access
23 Citations
27,859 Views
21 Pages

22 March 2023

Organizational culture is a critical factor in shaping companies’ overall well-being, which can impact their employees’ job satisfaction, loyalty, creativity, and productivity. In this study, the researchers aimed to examine the relations...

  • Review
  • Open Access
23 Citations
16,640 Views
31 Pages

17 January 2024

The increasing social and environmental challenges, particularly poverty, have brought social entrepreneurship, a highly researched domain, to the attention of academicians. It has emerged as a critical issue in the context of economic development an...

  • Article
  • Open Access
23 Citations
27,554 Views
33 Pages

23 January 2025

This study explores the impact of artificial intelligence (AI)-based technologies on leadership-based organizational communication and employee performance within contemporary workplaces. While prior research has acknowledged AI’s potential in...

  • Article
  • Open Access
22 Citations
19,874 Views
16 Pages

19 August 2024

In the era of digitization and technical breakthroughs, artificial intelligence (AI) has progressively found its way into the field of customer relationship management (CRM), bringing benefits as well as difficulties to businesses. AI, particularly i...

  • Article
  • Open Access
22 Citations
12,182 Views
21 Pages

Conflict (Work-Family and Family-Work) and Task Performance: The Role of Well-Being in This Relationship

  • Ana Moreira,
  • Tiago Encarnação,
  • João Viseu and
  • Manuel Au-Yong-Oliveira

23 March 2023

Recent societal changes have brought new challenges to contemporary organisations, e.g., how to properly manage the work-family/family-work dyad and, thus, promote adequate task performance. This paper aimed to study the relationship between conflict...

  • Article
  • Open Access
22 Citations
11,484 Views
13 Pages

20 March 2023

This study aims to explore the role of customer knowledge management (CKM) and satisfaction as antecedents of customer trust, and the mediating function of customer trust in the knowledge–loyalty and satisfaction–loyalty in the Saudi bank...

  • Systematic Review
  • Open Access
22 Citations
8,693 Views
18 Pages

6 September 2023

In recent years, the concept of open innovation has garnered interest among companies due to its potential for generating new models and practices. This study aimed to explore the potential of open innovation for co-creation in entrepreneurship. To a...

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