ISPRS Int. J. Geo-Inf., Volume 8, Issue 3 (March 2019) – 59 articles
Cover Story (view full-size image): In order to monitor citizen participation in urban infrastructure issues in real time, we examined Chiba-repo, a tool developed in Chiba City, Japan. This application can post about infrastructure malfunctions from smartphones and the web and integrates telephone reports on citizen solutions into a database. To determine the status and infrastructure monitoring of the sites concerned, we analyzed more than 45,000 citizen reports, focusing on the characteristics of the reports and the spatial relationship of the contents on road conditions using mixed-method spatial analysis and text mining. We then discuss how the problems with real-time infrastructure surveillance can be solved by citizen monitoring. View this paper
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