The study aims to investigate the formation of customer loyalty among luxury restaurant patrons in Korea. Moreover, the study investigated how the restaurants’ performance could contribute to the trust and sustainability of the Michelin restaur...
Given the importance of semiotics and destination image (TDI) in the field of tourism and hospitality marketing, this study proposes a conceptual model that integrates Peirce’s semiotic triad, Grönroos’s quality service model, and Mo...
The COVID-19 pandemic had significant global impacts. In Japan, consumers refrained from going out, and dining out decreased significantly, which strongly affected the restaurant industry and resulted in a shift in food demand from eating out to home...
Michelin Green Star restaurants combine sustainability with high-end dining, yet it remains unclear whether motivation to visit and willingness to pay reflect the same psychological process. Across two studies, we examined differentiated consumer res...
7 September 2020
The present paper studies the importance of social servicescape factors to customer satisfaction in middle-priced restaurant services. This paper fills the existing literature gap on the importance of social servicescape factors onto customers’...
The hedonic pricing model posits that the price of a given product or service is an aggregate of several distinct characteristics that define it. In the context of tourism, this approach can be used to assess the prices of accommodations in a given a...
Comprehending the dynamics of risk spillover across the value chain is indispensable for effective risk management, especially amid increasing economic and geopolitical uncertainty. This study investigates the mechanics of risk transmission within th...
In the rapidly evolving business landscape of Thailand, the design and facilities of office buildings play a crucial role in enhancing employee satisfaction and productivity. This study seeks to answer the question: “How can office building fac...