Special Issue "Knowledge Management and Digital Transformation in the Sharing Economy"

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Management".

Deadline for manuscript submissions: 15 November 2021.

Special Issue Editors

Prof. Dr. Joon Koh
E-Mail Website1 Website2
Guest Editor
School of Business Administration, Chonnam National University, Kwang-Ju 61186, Korea
Interests: knowledge management; knowledge ecosystem; virtual community; shadow work; sharing platform
Prof. Dr. Sang Cheol Park
E-Mail
Co-Guest Editor
Department of Business Administration, Daegu University, Gyeongsan-si 38453, Korea
Interests: IT user behavior; shadow work; knowledge management; digital transformation

Special Issue Information

Dear Colleagues,

The goal of this Special Issue of Sustainability is to build a comprehensive body of knowledge regarding the complexity . This Special Issue calls for papers that address state-of-the-art KM practices in the sharing economy and digital transformations (DTs) in firms. The emphasis of this Special Issue is on how both individual and organizational knowledge can be incorporated into new emerging technologies such as big data, Internet of Things (IoT), voice recognition techniques, blockchain, social networks (SNs), crowd computing, and artificial intelligence (AI) using KM systems, techniques, and tools. The concepts of knowledge ecology (KE); open innovation; digital transformation; and shadow work for societies, organzations, and individuals can be further extended as examples in the new era of KM.

With the state-of-the-art KM practices (especially knowledge ecosystems, DTs, and KE), the topic of how knowledge can be intelligently utilized within and among organizations has been highlighted. This includes the inter. However, there has been little attention paid to clearly understanding how such interplay could contribute to the academic and practical fields while the interactions between KM and new emerging technologies are initiated.

This Special Issue call for papers involving various types of research and practical papers using scientific theories, methods, and research contexts to contribute to KM research communities or practitioners. Submissions focusing on the interactions of technical, behavioral, organizational, and societal aspects of KM are welcomed. We also welcome a variety of methodological papers using qualitative methods, experimental design, modeling, empirical research, qualitative study, or mixed methodological approaches with both qualitative and quantitative methods. Further, regarding the unit of analysis, national-, organizational-, inter-organizational-, social-, and team-level studies are welcomed. Case studies relevant to the real world are warmly encouraged.

Topics of interest include—but are not limited to—the following:

  • Knowledge management (KM) in the context of sharing platforms;
  • Digital transformations (DTs) and KM;
  • KM with crowd computing;
  • Social or behavioral issues in KM;
  • Communities-of-practice (CoPs);
  • Cross-cultural aspects of KM;
  • KM and organizational learning;
  • Business processes and software engineering for KM;
  • Emerging trends for information systems in KM;
  • KM and strategic IS planning;
  • Open innovation and cases;
  • Knowledge ecology and cases;
  • Analytical tools and techniques (e.g., text analytics, sentiment analysis);
  • Data mining of tacit and explicit knowledge;
  • Knowledge management system (KMS)-related issues;
  • Virtual communities for KM;
  • Inter-organizational collaboration;
  • Big data and KM;
  • Business intelligence and analytics (BIA);
  • New technology usage for KM (e.g., AI, IoTs, robots);
  • Service systems and architecture for KM;
  • Customer relationship management (CRM) and KM;
  • Customer centers and customer knowledge;
  • Conceptualization of shadow work in terms of IT usage;
  • Shadow work in the sharing economy;
  • The side effect of shadow work on organizations and individuals;
  • Other KM issues in the context of the fourth industrial revolution.

Prof. Dr. Joon Koh
Prof. Dr. Sang Cheol Park
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1900 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • knowledge management
  • knowledge ecosystem
  • community-of-practice
  • virtual community
  • virtual organization
  • shadow work
  • sharing economy
  • IT user behavior
  • case study
  • mixed-methods
  • qualitative study
  • quantitative study

Published Papers (4 papers)

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Research

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Article
Impact of Digital Strategic Orientation on Organizational Performance through Digital Competence
Sustainability 2021, 13(17), 9766; https://doi.org/10.3390/su13179766 (registering DOI) - 31 Aug 2021
Abstract
In the era of the digital economy, enterprises need a comprehensive digital transformation of strategy, business, organization, competence, and operation. However, being limited themselves to the development of digital technology, previous studies mainly focused on the development and application of digital technology, single [...] Read more.
In the era of the digital economy, enterprises need a comprehensive digital transformation of strategy, business, organization, competence, and operation. However, being limited themselves to the development of digital technology, previous studies mainly focused on the development and application of digital technology, single case studies, and multi-case studies of digital transformation. Few researchers systematically studied the digital transformation mechanism at the organizational level. Therefore, this study explored the relationship between a strategic orientation and organizational performance though digital competence at the organizational level. To accomplish the task, this study basically constructed the dimensions of digital competence according to core competence theory. Digital competence contains three hub-factors: digital infrastructure, digital integration, and digital management. This study collected 160 questionnaires from Chinese enterprises and analyzed the data using SmartPLS 3. This study analyzed the positive relationship between digital strategic orientation, digital competence, and organization performance. This study identified the importance of digital competence through the empirical analysis of enterprises that are undergoing digital transformation or had completed a digital transformation. Therefore, enterprises need to pay attention to the impact of digital competence on organizational performance. Digital competence is a reshaping of corporate resources when facing a turbulent digital environment. Moreover, digital competence can ultimately achieve value delivery through the improvement of enterprise organizational performance. Full article
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Article
A Sustainable Community of Shared Future for Mankind: Origin, Evolution and Philosophical Foundation
Sustainability 2021, 13(16), 9352; https://doi.org/10.3390/su13169352 - 20 Aug 2021
Viewed by 243
Abstract
The Community of Shared Future for Mankind (CSFM) concept is a comprehensive Chinese proposal for a better future of mankind. In this article, we provide a comprehensive analysis of this concept by focusing on its origin, evolution and philosophical foundation. We show that [...] Read more.
The Community of Shared Future for Mankind (CSFM) concept is a comprehensive Chinese proposal for a better future of mankind. In this article, we provide a comprehensive analysis of this concept by focusing on its origin, evolution and philosophical foundation. We show that the concept originated during the presidency of Hu Jintao, who initially used it for the domestic affairs of China. However, the usage of the concept was later extended from domestic to international affairs. Though Hu Jintao conceived the CSFM concept, it is president Xi Jinping who became its greatest advocate. We explore the CSFM concept’s development and evolution into one of the most influential, diverse and dominant concepts of international relations under president Xi. We argue that although CSFM concept is seen as a 21st century Chinese idea, the roots of the concept can be traced back to much earlier time in history. The concept is based on three major philosophical thoughts: Marxism, Confucianism and the philosophy of Mencius. We show that the CSFM concept is greatly influenced by Marx’s ideas such as the transformation of the world, the free association of producers, historical materialism and dialectics. We also point to a number of Confucian principles that are adopted by the CSFM concept. The CSFM concept not only adopts Confucian principles but also extends their scope from the individual level to international relations. Similarly, we also highlight that the CSFM concept is influenced by Mencius’ concepts such as universal brotherhood, responsibility towards the betterment of the world, humane governance, free trade, equal sharing of wealth and the conservation of natural resources. Full article
Article
Sustainable Supply Chain Management, Digital-Based Supply Chain Integration, and Firm Performance: A Cross-Country Empirical Comparison between South Korea and Vietnam
Sustainability 2021, 13(13), 7315; https://doi.org/10.3390/su13137315 - 30 Jun 2021
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Abstract
Sustainability and digitization issues have coevolved in supply chain management (SCM), receiving attention from the academic and business circles. However, few studies have addressed this topic in an integrated way. In this regard, this study examined the relationships between sustainable SCM, digital-based supply [...] Read more.
Sustainability and digitization issues have coevolved in supply chain management (SCM), receiving attention from the academic and business circles. However, few studies have addressed this topic in an integrated way. In this regard, this study examined the relationships between sustainable SCM, digital-based supply chain integration, and supplying firms’ performance in two different country settings: South Korea and Vietnam. This comparative study provides evidence that sustainable SCM facilitates the adoption and implementation of supply chain integration using digital technologies, leading to suppliers’ operational competitiveness. This study also indicates the differences and similarities of sustainable SCM and its effects in the two different economies. These findings provide scholars, managers, and policymakers with theoretical and practical implications to encourage firms in Asian countries to enhance corporate competitiveness by adequately responding to environmental and social issues and digitalization along the global value chain. Full article
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Hypothesis
Antecedents and Consequences of Digital Shadow Work in Mobile Shopping Apps Context
Sustainability 2021, 13(14), 7697; https://doi.org/10.3390/su13147697 - 09 Jul 2021
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Abstract
Shadow work continues to witness a significant uptick in the context of mobile shopping. Therefore, we question whether shadow work perceived by mobile shoppers may become a bigger problem, create fatigue for mobile shoppers, and lead them to discontinue the use of mobile [...] Read more.
Shadow work continues to witness a significant uptick in the context of mobile shopping. Therefore, we question whether shadow work perceived by mobile shoppers may become a bigger problem, create fatigue for mobile shoppers, and lead them to discontinue the use of mobile shopping apps. This study examines the relationship between shadow work and the discontinuance of mobile shopping apps. Data from a total of 266 completed surveys were collected by a market research firm. We adopted partial least squares structural equation modeling (PLS-SEM) to assess both the measurement and structural components of the model. The results show that both information overload and system feature overload positively influence individuals’ shadow work. This study explores the concept of shadow work in the context of mobile shopping apps. Specifically, the study developed the relationships between the antecedents and consequences of shadow work in the mobile shopping context. The main contribution of our study is that it introduces an integrative model of shadow work in the mobile shopping context, highlighting the importance of shadow work. Full article
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Planned Papers

The below list represents only planned manuscripts. Some of these manuscripts have not been received by the Editorial Office yet. Papers submitted to MDPI journals are subject to peer-review.

Title: Investigating Moderators of the Influence of Enablers on Participation in Knowledge Sharing in Virtual Communities: Focusing on Type of Self-Awareness and Level of Anonymity
Authors: Ae Ri Lee
Affiliation: Department of Business Administration, Sangmyung University
Abstract: Virtual community (VC) is emerging as a cyberspace, where active knowledge exchange between people without time and space constraints occurs. Many VCs allow members to participate in knowledge sharing in anonymity. The anonymity feature of VCs is worth paying attention to, as it has both positive and negative consequences. For VCs to continuously operate, members must indulge in high-quality knowledge sharing, and therefore, it is necessary to examine what has a significant impact on human behavior, such as knowledge sharing in anonymous VCs. This study examined the VC’s governance-related factors and user's intrinsic motivation factor as enablers to participate in knowledge sharing in anonymous VC. Particularly, this study analyzed the differences depending on two types of self-awareness (public and private) and level of anonymity. The results of this study show members’ willingness to conform to group norms, which control and govern VC, and intrinsic participation motivation have significant effects on knowledge sharing in VCs, and the influence can vary depending on whether the public or private self-awareness is stronger. This study provided implications for VC management strategy and the establishment of Internet culture for sharing high-quality knowledge.

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