- Article
A Generalizable Agentic AI Pipeline for Developing Chatbots Using Small Language Models: A Case Study on Thai Student Loan Fund Services
- Jakkaphong Inpun,
- Watcharaporn Cholamjiak,
- Piyada Phrueksawatnon and
- Kanokwatt Shiangjen
The rising deployment of artificial intelligence in public services is constrained by computational costs and limited domain-specific data, particularly in multilingual contexts. This study proposes a generalizable Agentic AI pipeline for developing...

