Production and Industrial Service Management in the Industry 4.0 Era: Digital Techniques in Operations

Industry 4.0 and digitalization in general have received increasing attention in designing and managing manufacturing operations. These topics vary from digital transformations, digital manufacturing use cases, and platform approaches to new business models. The usage of digital technologies facilitates operational innovation by creating new and transforming existing organizations and processes to increase a firm’s competitiveness. Digital transformation allows the exploitation of digital technologies to enhance internal processes and the reinvention of existing products, services, or business models to meet changing business and market requirements. The emergence of digital platforms in manufacturing operations include different players along the value chain network, which place new demands on organizations in terms of their choices of vertical and horizontal scope and the management of their boundaries and collaborations.

In contribution to these discussions, this Special Issue sheds light on the impacts of digital technologies, such as cloud computing, digital twins, and AI, on organizational performance.

Prof. Dr. Thomas Friedli
Dr. Lukas Budde
Guest Editors

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