- Article
An Intelligent Adaptive Neuro-Fuzzy Inference System for Modeling Time-Series Customer Satisfaction in Product Design
- Huimin Jiang,
- Farzad Sabetzadeh and
- Chen Zhang
In previous research on the development of the relationships between product attributes and customer satisfaction, the models did not adequately consider nonlinearity and the fuzzy emotions of customers in online reviews. Also, stable customer satisf...

