1. Introduction
In recent years, governments at all levels, whether in developed or emerging economies, have attempted to minimize costs by using diverse management strategies while maintaining service levels. On the other hand, several methods have been adopted at the national level to support the role of government in asset and property management. Each of these methods has various strengths and limitations, and by selecting the best plan, the project will be able to be completed on time. Building construction project delays are due to the creation of bottlenecks, which will ultimately result in the imposition of significant expenses on governments [
1] and, of course, on the end users. Although delays were more frequently reported in public building construction projects, they can have an impact on both public and private building construction projects.
One of the major concerns and challenges in the construction business today is project delays [
2,
3] and non-delivery due to bottlenecks. On the other hand, one of the most important factors in determining a project’s success is its completion to time, budget, and quality. Despite the advancement in construction business processes and the application of new technology, there is still a high proportion of delayed projects. Delayed building construction projects can result in several consequences. These can include increased direct and indirect costs, failure to meet predefined targets, and the development of cost opportunities for lost chances [
4,
5]. On the other hand, the emergence of these issues may result in disagreements among project stakeholders and lawsuits [
6]. In other words, the delay causes might have an impact on the project, causing not only project delays but also creating hurdles and bottlenecks.
In various countries, the requirement to employ project advantages as economic resources is contingent on the projects’ performance based on predefined methods for achieving the objectives. As a result, the project’s success will be critical. According to some observers [
7], success is not a set aim. Numerous studies revealed that these delay factors manifest themselves in various forms at various stages from the beginning to the end and that the start of one delay factor can sometimes cause the onset of another delaying factor [
8]. Changes in the structural economy, shifting energy prices, and often falling international commerce impede projects in developing countries [
5]. Building construction projects play an essential role in every country’s economy, and it may be considered the backbone of other sectors, particularly in developing countries [
9]. Muya et al. [
10] recognized that any project’s life cycle comprises a series of logical processes and phases that run from start to finish, covering everything from the earliest stages to the ultimate delivery of the product or project. The construction project lifecycle (CPL) in building construction projects consists of three primary stages: (1) the policymaking and legislation phase, (2) the project planning and design phase, and (3) the construction and delivery phase.
Delays in building construction projects may result in a cost multiplier, resulting in losses to national interests and a failure to forecast expectations in relation to financing expenses. These delays jeopardize social infrastructure development [
11]. One of the most essential objectives of a project is to finish it on time, on budget, and within the scope of the project contract. Thus, any factor that causes a divergence from the project goals is considered a risk [
12]. The issue of time overrun is a source of concern for both simple and complex construction projects. Although some digital tools have been developed to recognize this issue in combination with relevant project management techniques, this has proved ineffective in resolving the issue of delays [
13]. Hence, particular strategies are required to effectively handle the issue when the building construction project encounters a bottleneck. Bottleneck management in construction projects involves identifying, prioritizing, and mitigating constraints that impede the smooth flow of operations, thereby enhancing productivity and minimizing delays. In construction, bottlenecks can arise from various sources, including materials, labor, equipment, and documentation, which can disrupt scheduled work [
14]. Studies have also highlighted the importance of addressing bottlenecks that extend project life cycles, with surveys identifying common delay factors and suggesting targeted interventions.
According to Assaf and Al-Hejji [
15], 76% of contractors and 56% of consultants agreed that the typical delay in building construction projects is between 10% and 30% of the initial period. Hamzah et al. [
16] reported that 82% of building construction projects in Jordan between 1990 and 1997 were considerably delayed. Furthermore, Faridi and El-Sayegh [
17] state that 50% of building construction projects in the UAE are behind schedule. Similar findings have been reported in several countries such as Nigeria, Egypt, the United Kingdom, Singapore, India, China, Australia, the United States, and Chile [
18]. Project delays might be an indicator of poor performance and project performance. As a result, delays in building construction projects add to the project’s expenses. Delays in building construction projects also result in a loss of competitive advantage and market share, as well as increased conflicts, disagreements, and claims, all of which lead to discontent among all parties involved.
According to Ramanathan et al. [
19], any project delay may result in higher costs and time, which are two essential and closely associated aspects. According to Sambasivan and Soon [
20], delays may result in a loss of revenue for the project owner owing to a lack of production facilities and rentable space or reliance on existing facilities. Delays could also result in prolonged work periods or penalties for the contractor to raise prices [
15]. Arantes and Ferreira [
21] suggested that to effectively address the underlying reasons for delays, mitigation strategies should be formulated to specifically target and alleviate other causes, taking into consideration their hierarchical linkages, driving strength, and levels of dependence. Delays may be handled, shared, reduced, or finally accepted, but they should not be overlooked [
22]. As a result, CDFs in the construction project lifecycle (CPL), particularly in developing countries, must be identified and analyzed. In addition, it is essential to analyze CDF’s influence on project completion and formulate an appropriate strategy for them, especially in sensitive projects. As the causes of delay in most instances are context based, the CDFs in the CPL are explored in this research, first by evaluating the relevant extant literature, and then particularly in the developing country of Iran. However, a desktop study comparing the causes of delay in various countries shows that despite the differences in delay factors, there are some commonalities among them.
Hence, the current study delved into an in-depth review of the relevant literature to understand the typical causes of delays and bottlenecks in building construction projects, as well as investigating the nature of the difficulties to obtain a comprehensive knowledge of each of these variables. More so, it is important to have a clear awareness of project delays and bottlenecks using a holistic methodology and management tool that can help develop realistic strategies to minimize and occasionally eradicate them. Given these, this paper aims to answer the following two questions: (1) Which delay factors significantly influence the CPL and produce critical conditions? (2) What is the best step(s) to reduce the impact of CDFs in the CPL? Hence, a brief review of the previous research studies is presented in
Section 2. The study methodology is described in
Section 3 whereas the study results are illustrated in
Section 4. Moreover, the analytical results in light of the theory are discussed, and finally, a discussion of analytical results and conclusions are provided in
Section 5 and
Section 6, respectively.
2. Factors Causing Project Delays in Developing Countries
The complexity of building construction projects and multi-stakeholder involvement with competing interests often results in a mirage of issues which causes delays in building construction project completion. As a result, numerous researchers have conducted various investigations and expert studies to determine the factors that cause building construction project delays, either directly or indirectly.
The causes of delays in building construction projects were divided into seven groups by Mahfouzi et al. [
23], including delays due to project study and feasibility study; delays due to land and project conditions; problems caused by the executing device; delays caused by the design consultant; delays caused by the supervising consultant; delays caused by the contractor; and delays due to machinery and logistics problems. In similar research, Khanzadi et al. [
24] reported that the government, the employer, the contractor, and ultimately the consultant had the largest influence on development project delays in Iran. Hemmati and Vare [
25] categorized these delay factors into (i) internal factors—managerial factors and human resources; (ii) external factors—aspects connected to the employer, consultants, and contractors; and (iii) uncontrolled technological factors. According to Samavarchi and Fallah Tafti [
26], the most influential groups causing project delays are the contractor, employer, consultant, environmental variables, equipment, and people, and building materials. Barani and Sajjadzadeh [
27] utilized this categorization to assess the factors that cause delays in building construction projects.
In developed and developing countries, delayed techniques differ. For example, in most Hong Kong construction projects, the time delay is established towards the project’s conclusion rather than immediately after the incident that produced the delay [
3]. According to Aibinu and Jagboro [
28], delays have a lasting effect on projects increasing the cost and time of building construction projects in Nigeria. Contractor claims, according to Zaneldin [
29], cause delays in project completion, arising due to different site circumstances, design changes, and contract ambiguities.
In Saudi Arabia, Assaf and Al-Hejji [
15] investigated the frequency and causes of infrastructure project delays. Accordingly, it was revealed that the average amount of time added to each construction project in Saudi Arabia is around 11 to 31% of the initial timeframe. According to clients, the major causes for the delay are connected to contractors and labor. Owners and consultants feel that assigning the project to the lowest bidder has the greatest frequency of delay factors linked with owners [
15]. From the perspectives of contractors, consultants, and employers, Abd El-Razek et al. [
30] investigated the reasons for building construction project delays in Egypt. Finance, materials, contract change, law, personnel, planning and control, equipment, and the environment were among the 97 aspects they identified as probable delay factors.
Fugar and Agyakwah-Baah [
31] found 32 probable causes for project delays in Ghana, per earlier research. These delay factors include underestimation of project costs and difficulty obtaining bank credit and poor supervision. Meanwhile, according to Doloi et al. [
32], the factors that cause delays in building construction projects in India are delays in material delivery by vendors; lack of timely preparation of drawings and technical documents; the contractor’s financial constraints; increasing project scope; delay associated with obtaining a permit from the local authorities; delays in the supply of materials and equipment that are the employer’s responsibility; and delays in decision making. Haseeb et al. [
33] looked at the causes of delays in Pakistani building construction projects. These include financial and payment issues, incorrect time estimates, material quality, late payment to suppliers, poor spatial management, outdated technology, natural disasters, unpredictable location conditions, material shortages, second contractor delays, design changes, insufficient equipment, incorrect cost estimates, order changes, organizational changes, and rule and regulation changes.
Meanwhile, Hamzah et al. [
16] argued that delays are unavoidable in building construction projects, particularly government projects in Malaysia. According to past research, there are two causes for building construction project delays: insignificant and non-negligible. In an investigation, Kaming et al. [
34] look at the major variables impacting project delays in Indonesia and the causes for delays in highway construction. The findings of this research point to three primary causes: contractor management issues, unpredictable circumstances, and owner-related issues. Abbasnejad and Izadi [
6] confirmed some delays are common to most projects in different countries, while others are unique to each country due to differences in work culture, management style, construction methods, stakeholder geography, and government policy, economic status, and availability. On the other hand, Johansen et al. [
35] noted that the reasons for building construction project delays in politically and economically stable nations varied from those in emerging countries. Bad site management, poor planning and communication, financial issues, low productivity, materials management, and decision making, according to Johansen et al. [
35], are increasingly prominent among the numerous causes generating time delays in building construction projects in these countries.
While pointing to the time factor in construction as a criterion for evaluating the performance of each project, Shabbab Al Hammadi [
36] introduced seven delay factors as the most important influential factors in the field of construction delays in Asian and African countries, including shortage and lack of restrictions, incompetence, design, market and estimation, financial capacity, government, and work crews. More so, per Al-Hazim et al. [
37], unfavorable weather conditions, change of orders, uncertainty in land conditions, poor site management, executive bureaucracy in the customer organization, lack of study and feasibility of all aspects, and effects are one the most important delay factors in building construction projects. Financial problems between the employer and contractors, the low skill of executives, lack of proper planning and scheduling, many changes, and requests of the employer during implementation, delays in sending materials and fabricated materials, poor site management and monitoring during execution, and poor communication between different parts of the building construction project are the most important factors in building construction project delays in Saudi Arabia, according to Khatib et al. [
38]. In their study of the key factors for delays in implementing Saudi development projects, Abdellatif and Alshibani [
39] found similar findings.
There is little agreement on the categorization and instances connected to each category of variables influencing the incidence of delay in building construction projects, as shown by these previous studies addressing the incidence of delay in building construction projects. Simultaneously, with a better knowledge of the findings of earlier research, it seems that the kind of project under investigation and its location have an impact on the groups and cases associated with each delay group. The results of existing studies, on the other hand, show that, despite the use of different methods and indicators by various researchers in different contexts in examining the factors affecting the incidence of delay, the results are somewhat similar. Generally, the review of the literature indicated that all groups of employer, consultant, and contractor could be considered the main groups in these studies. An examination of the research literature also reveals that, despite the diversity in viewpoints among the various groups, there are certain factors that all three groups of the employer, consultant, and contractor have identified as the primary reasons for building construction project delays.
Yap et al. [
40] identified five key areas that need improvement to reduce delays: managing skills and competencies, improving communication and coordination, better financial management, effective risk management, and proper site management. Egwim et al. [
41] stated that it is crucial to have an organized and controlled decision-making process to avoid delays caused by poor decisions and ensure that project approvals and management practices are efficient. They also believed that the construction industry should use modern technologies like artificial intelligence and machine learning to analyze data from project schedules, designs, costs, and employee details to make better business decisions and enhance profitability. Arantes and Ferreira [
21] proposed a methodology for developing mitigation measures for construction delays that effectively combines Interpretative Structural Modeling (ISM) and Matrix Cross Impact Matrix Multiplication (MICMAC) analyses to address the complex interrelationships among delay causes. This dual approach ensures a comprehensive understanding of the root causes and their interdependencies, which is crucial for developing targeted mitigation measures. For instance, inadequate bidding and contract award processes and deficient communication between parties were identified as root causes, leading to the formulation of several specific mitigation measures [
42]. Using multi-dimensional optimization criteria and probabilistic simulations enhances the effectiveness of delay mitigation strategies by considering various project criteria such as cost and environmental impact [
43]. The combination of ISM and MICMAC analyses provides a robust, systematic approach to identifying and addressing the root causes of construction delays, leading to more efficient and effective project management. Furthermore, while comparing the research tools and techniques used in different studies in the literature, it is evident that the majority of studies employed questionnaires (quantitative techniques) for data collection, although some other researchers chose interviews (qualitative methods). Some publications exclusively employed literature research to ascertain the reasons for project delays, while others employed a combination of brainstorming, interviews, and literature reviews. In quantitative research, the first step is to compile a list of prevalent reasons for project delays. In contrast, qualitative research is used to discover flaws or structures.
Table 1 presents a compilation of several CDFs in the CPL, derived from an extensive evaluation of the literature focused on developing countries. Through an examination of prior research on the topic of critical factors contributing to building construction project delays and their effects as well as evaluation of the relative significance of these factors, one can observe an analysis of challenges in the field of construction management from various viewpoints. On the other hand, past research has looked at the prevalence of delays and their consequences on building construction projects from the standpoint of identifying, measuring, and assessing causes. To put it another way, after recognizing the different kinds of delays and their causes, it is essential to apply an appropriate strategy for evaluating and controlling delays. Thus, this research aims to identify the critical delay factors, assess their impact and probability of occurrence, determine the timing of their occurrence, and provide the best stage for effective management measures to mitigate their effects in the bottleneck.
5. Discussion of Analytical Results
The incidence and persistence of financial issues over many years and their general form in most plans and projects reveal the structural character of the delay drivers. As a result, evaluating CDFs and projecting the probability of delays before the project implementation may be very beneficial to the project management team in terms of maintaining good project control and, eventually, lowering project expenses. More significantly, project managers will be able to control and sometimes lessen the harm caused by these variables in the event of delays due to different factors identified in this study.
The key to every project’s success will be to pay attention to the fundamental and decisive factor of time, that ensures competitiveness in the manufacturing business. As a result of the increased project implementation time and delay in comparison to the plan, a significant amount of capital, including credits, specialized and skilled labor, machinery, and equipment, is blocked, and a significant number of resources might be squandered. Perceived CDFs and identifying the relevance of each will be significantly beneficial in giving an appropriate executive solution to overcome the bottleneck caused by that factor, resulting in speedier building construction projects.
In this respect, the current study’s findings reveal that various CDFs in CPL may be categorized and analyzed using three fundamental stages: (i) policymaking and legislation, (ii) project planning and design, and (iii) construction and delivery. The three major branches of the CPL were established to segregate the numerous hidden factors in this cycle into these three stages or dimensions. Furthermore, since this study’s methodology is based on categorizing delay factors into independent variables in three steps, with the major dependent variable as the final impact, the analysis is not comparable to similar studies in this perspective. More so, identifying and minimizing delay factors is a key part of avoiding delays. Recognizing common variables will save and lessen the project delays since they rank high in terms of influence on delays and bottlenecks. One of the study’s key features is a simultaneous analysis of the severity of impact and probability of occurrence of identified bottlenecks.
As shown in
Figure 2, each of these three main groups has the potential to be a CDF in a CPL; however, the following results need to be underlined: (i) in the group of policymaking and legislation, the seven items all had acceptable levels of significance, and the item with the highest average rating for impact was ‘F5’, while ‘F6’ had the highest average rating for probability; (ii) in the group of planning and design, all had a significant level of significance, and the item with the highest average rating for both impact and probability was ‘F13’; and (iii) in the construction and delivery group, all had a significant level of significance. Among them, the item with the highest average rating for impact was ‘F19’, while ‘F22’ had the highest average rating for probability. The rating of CDFs highlights the economic, management and monitoring sides of building construction projects, in line with prior studies (Zakaria et al., [
14]; Sarvari et al., [
55]; Jafari Ramiani et al., [
56]), highlighting the problem of cost and profitability and organizational and human resources and their skills (Chan and Kumaraswamy [
44]; Amri and Marey-Pérez [
50]; Alrasheed et al., [
52]) as the main CDFs in CPL. These highlighted CDFs, of course, must be considered—despite not having been tested in this work—as connected with other important ones that are detrimental to the success of projects. For example, the ‘organizational and human resources issues’ is linked with the ‘lack of a stable management system’ [
67] as well as with ‘lack of the employment of construction managers’ [
68].
In general, the findings in terms of explaining the categorization of delay factors into several categories are in line with previous studies. Mahfouzi et al. [
23], for example, categorized the factors that cause delays in building construction project implementation and operation into nine categories. Khanzadi et al. [
24] also divided the factors leading the development project delays into four categories. Samavarchi and Fallah Tafti [
26] looked at the factors that influence the probability of occurrence delays in building construction projects in five categories in similar research. In addition, the findings of studies conducted by Sambasivan and Soon [
20] in assessing the factors affecting delays in infrastructure projects in Malaysia, Johansen et al. [
35] in examining the factors and effects of delays in building construction projects in politically and economically stable countries, and Abdellatif and Alshibani [
39] in examining the main reasons for delays in the delivery of Saudi’s development projects are in close agreement with the current research. Tavassolirizi et al. [
5] identified that management issues are the primary cause of delays in rail transportation projects, and financial, design, and execution factors are of other importance. Key management-related factors causing delays include numerous decision-making points, lack of a central role for the project manager, and insufficient authority for the project manager.
Recommended Bottleneck Management Process for Ameliorating Critical Delays in Building Construction Projects
Bottleneck management can significantly mitigate CDFs in a CPL by addressing the constraints that impede workflow and optimizing resource allocation. Effective bottleneck management, which includes understanding CDFs, such as progress payment delays, inadequate site management, and scope changes, is crucial for minimizing conflicts and improving project performance [
69]. Additionally, operational management algorithms that focus on systemic improvements in planning and organization can help identify and address resource constraints, thereby reducing untimeliness in work execution [
70]. Bottleneck management strategies may help to find the most effective strategies for minimizing CDFs while considering multiple project criteria like cost and environmental impact (ibid). Furthermore, addressing design errors and ensuring effective supervision during construction can enhance work productivity and reduce delays [
71]. The trade-off between spending additional money to cancel delays during contract execution and facing higher costs and penalties due to delayed completion must be carefully managed, with special attention given to tasks on the critical path [
72]. By integrating these approaches, bottleneck management can provide a comprehensive solution to construction project delays, ensuring timely completion and minimizing negative consequences for all stakeholders involved.
Figure 3 depicts the research concept of utilizing the bottleneck management approach to progress towards the primary planning phase in the CPL. This process encompasses the identification and completion or repeat of the bottleneck management process, to mitigate the impact of the CDF. The presence of complex bottlenecks leading to project delays can be attributed to the simultaneous occurrence of multiple CDFs in CPL. When multiple delays occur simultaneously in a project, the complexity of the bottlenecks might increase, making it challenging to identify and analyze them. Often in construction projects, the client, consultant, or contractor may strategically exploit concurrent delays to rationalize delays and evade accountability and associated expenses. Simultaneous delays do not necessarily occur simultaneously, although they can have overlapping periods.
Furthermore, based on the findings of this study, the authors advanced blueprints to solve the problems of delay in development projects using a bottleneck management strategy outlined thus far. Firstly, the project team should develop and apply innovative and proven management techniques to alleviate bottlenecks in the CPL. Also, creative, and expert managers with theoretical and practical project planning and control training should be engaged to improve the team’s interpersonal skills, particularly in communication, site management, and logistics management. Moreover, before starting a project, the organization should set up an operational plan for the early identification of delay causative factors and analyzing their likely impacts. Also, the operational plan should detail the procedure for making decisions, realistic ways to compensate for the shortage of credit, and the necessary commitment of the organization and key stakeholders. Additionally, it is advisable for the project team, organizations, and developers to carry out thorough evaluations of comparable projects to the proposed project in order to pinpoint the factors that contribute to project delays and bottlenecks. Also, integrated management techniques in conjunction with a thorough project planning and control system and using comparable project documents custom-made for each project should be deployed to reduce resource waste. In addition, regular training and upskilling of project managers and workers is needed to equip them with the essential and latest knowledge and skills to decrease the influence of these critical delay factors.
6. Conclusions
This research aimed to identify CDFs in a CPL within the context of developing countries using Iran as a case example, as well as the influence of these critical delay factors on project completion using a bottleneck management strategy. Previous research studies were thoroughly examined, and the reasons for construction delays, particularly in developing nations, were identified. The reviewed academic articles included studies both from developing and developing countries but more emphasis on developing countries’ studies in Asia and Africa, with a few from other nations for comparison. The brainstorming process was then utilized to track and link the identified parameters with the Iranian context. Finally, an empirical questionnaire was created that included 22 CDFs divided into three main groups.
Moreover, the questionnaire’s validity and reliability were checked and validated. Finally, 60 experts assessed the identified factors using two evaluation criteria: severity of impact and probability of occurrence. The findings revealed the following primary project delay groupings in order of importance: (i) project planning and design, (ii) construction and delivery, and (iii) policymaking and legislation. The appropriate strategy to mitigate the effect of project delay may be evaluated in the start-up, planning, and implementation phases, depending on the severity of impact and probability of occurrence of each CDF and using the bottleneck management technique. Also, it was observed that challenges relating to decision making in building construction projects are the most common factors leading to project delays and bottlenecks. Determining CDFs in a CPL is the initial and paramount step in bottleneck management, as they are indeed the root causes of bottlenecks in the project. By employing the bottleneck management approach, the research findings indicate that considering the influence of each group, the delay coefficient, which has significant consequences, should be considered during the construction and delivery stage. However, the most effective stage for mitigating the impact of the delay is during the project planning and design stage. Undoubtedly, decision-making problems are the primary cause of bottlenecks in projects.
This study attempted to bridge a knowledge gap in earlier studies by identifying bottlenecks, minimizing the influence of delaying variables, and analyzing their impact and probability of occurrence. Other studies may build on the foundation of bottleneck management strategy and blueprints presented in this study in the form of bottleneck identification, analysis, and analysis, to reduce the effect of CDFs in CPL. Furthermore, owing to the use of restricted dependent and independent variables in the form of macro-variables, it is advised that in a future study, latent variables that have a major influence on the occurrence of project delays and secondary factors that could be causative factors are explored.
By expanding the number of construction experts evaluated in a comparable study, future research might improve the generalizability of the study in other regions. However, as Chan et al. [
73] and Moradi Shahdadi et al. [
74] mentioned, it will be useful to analyze the variables that influence the occurrence of delays according to the countries’ pace of development (developed or developing) to uncover similarities and differences. Finally, the findings of this research may assist various project stakeholders in making better judgments in controlling or minimizing construction project delays as decision facilitators.