1. Introduction
Product design is a crucial process in the development of any successful product and can help establish a competitive advantage for enterprises in a highly competitive market. It encompasses a range of activities from understanding user needs and market trends to conceptualizing, prototyping, and finalizing the design that will be manufactured. A pivotal stage within this sequence is ideation and concept generation. With research insights in hand, designers engage in brainstorming and generate multiple product ideas and concepts. Prior to transforming design concepts into physical prototypes, it is crucial to efficiently assess and choose the most viable design proposals based on a predefined set of criteria. This necessitates that decision-makers execute product design decision-making (PDDM) effectively. However, due to the ill-defined nature of design problems [
1], iteration arises as an essential feature of the product design process. To accelerate the convergence in product design iterations, the integration of information processing and decision-making is paramount to facilitate the co-evolution of problems and solutions [
2]. While achieving convergence usually necessitates going through multiple product design stages, rendering multistage PDDM and effective information fusion among multiple PDDM phases indispensable.
Generally, the PDDM process involves assessing and determining the optimal product on the basis of judgements and preferences of product design schemes provided by several decision-makers with respect to a set of attributes [
3], which belongs to a typical multi-criteria group decision-making (GDM) problem. Product design schemes are evaluated against criteria such as feasibility, cost-effectiveness, user desirability, and alignment with business goals. Techniques like scoring models, weight obtaining, and group aggregating help in narrowing down the options to the most promising concepts. Decision-makers evaluate product design alternatives by assigning scores in accordance with a predefined criterion set. Weight identification is employed to ascertain the relative significance of both the criteria and the decision-makers themselves, guiding the integration of individual assessments through aggregation methodologies. Owing to the inherently interdisciplinary nature of product design, decision-makers with diverse professional backgrounds are enlisted to contribute to the PDDM process. Consequently, single type information is inadequate to express the decision-making information across various types of criteria. Real numbers, intervals, linguistic terms, and other types of fuzzy numbers [
4,
5,
6] are employed to depict decision-makers’ evaluations and the aggregation of heterogeneous PDDM information emerges as a vital process in deriving the optimal design solution. To address the challenge of handling the heterogeneous PDDM information, numerous methodologies have been put forward, which involve heterogeneous information transformation [
7], weight determination [
8], consensus-reaching [
9], and PDDM information aggregation [
10]. These studies provide strong support for mitigating cognition bias, bridging knowledge disparities among decision-makers, and fortifying the reliability of obtained PDDM results. However, heterogeneity among multiple PDDM stages is the main barrier that impedes the attainment of a holistic and comprehensive understanding of product design schemes. Given that product design often spans several stages, the focus of PDDM evolves throughout the product development, and the derived heterogeneity among multiple PDDM stages is seldom scrutinized and is worthy of further study.
In addressing the heterogeneity challenge in product design, researchers tend to harmonize different information types-including triangular fuzzy numbers, interval numbers, and real numbers into a unified format. Subsequently, they employ distance algorithms to quantify the dissimilarities between two design alternatives as part of the information aggregation process. For instance, Wang et al. [
11] transformed qualitative product evaluations from questionnaire into generalized trapezoidal fuzzy numbers and utilized cloud model for ranking product design schemes. Lai et al. [
12] combined self-reporting, eye-tracking, and electroencephalogram data for the evaluation of product appearance design, and proposed to transfer the probabilistic linguistic term set with interval uncertainty from self-reporting data to a crisp number to facilitate the comparison of automobile appearance design schemes. Yang et al. [
13] utilized three-parameter interval grey numbers to unify interval numbers and linguistic terms to depict decision-makers’ judgement about product design schemes. Nonetheless, in the context of multiple product design stages, each phase may prioritize distinct aspects and employ heterogeneous evaluation criteria. Simply unifying decision-makers’ diverse assessments and applying distance functions fails to adequately gauge the discrepancies between these stages, owing to the inconsistency among indicators. Furthermore, existing studies infrequently addresses the integration of multistage PDDM information to achieve a holistic perspective of product design schemes. These challenges constitute major impediments to the efficacious execution of PDDM. While the information axiom of axiomatic design is similar to that of multi-criteria GDM, it is conducive to gauging group information and has been applied to GDM in various fields of product design [
6,
14]. Following previous research, this study aims to tackle the challenge of heterogeneous information across multiple PDDM stages and to attain an integrated, comprehensive understanding of design solutions spanning these phases. To this end, we propose a novel multistage method for fusing heterogeneous information based on axiomatic design. This method incorporates real numbers, interval numbers, and linguistic terms to capture decision-makers’ appraisals, which serve to mitigate uncertainties stemming from individual variability and express the heterogeneity of PDDM criteria. Indicators’ weights are ascertained via a synergy of the maximizing deviation method and analytic hierarchy process (AHP), whereas decision-makers’ weights are derived by merging the uncertainty degree measured by fuzzy entropy and the consistency degree solved by a distance minimizing model of the PDDM matrix. Exploiting axiomatic design’s capacity to gauge information content, each product design scheme is assessed according to its information content. Stage-weight computations take into account both the information content and consistency of decision-making matrices at every stage. Finally, the multistage heterogeneous information fusion of PDDM is accomplished via the application of an information axiom-driven weighting methodology.
The remainder of this paper is organized as follows. A brief literature review of PDDM is given in
Section 2. In
Section 3, the description of heterogeneous PDDM information is discussed.
Section 4 is devoted to weight calculation for decision-makers and PDDM indicators. The process of multistage heterogeneous information fusion of PDDM based on axiomatic design is studied in
Section 5.
Section 6 illustrates a case study of the proposed method and highlights the implications. The paper ends with conclusions in
Section 7.
2. Literature Review
PDDM involves two critical steps, namely the determination of indicator weights and the ranking of design alternatives [
11]. Inspired by the need to address cognitive bias among decision-makers, obtaining objective and reasonable weights forms the bedrock for producing a scientifically sound and dependable outcome of PDDM. A prominently and widely adopted technique is the AHP method proposed by Satty [
15]. By integrating the fuzzy theory, Laarhoven and Pedrycz [
16] proposed the use of the fuzzy AHP to replace precise pairwise comparisons with triangular fuzzy numbers. As interdependent relationships may exist within indicators, Satty [
17] studied the Analytic Network Process (ANP) from the fundamental scale of AHP. Combined with the notion of a fuzzy set proposed by Zadeh [
18], many GDM techniques are employed and applied for PDDM. For instance, Yang et al. [
13] utilized an interval AHP to determine the weights of decision-making indicators and decision-makers. Ayag [
19] proposed to calculate the weights of indicators and ranking alternatives based on technique for order preference by similarity to an ideal scheme (TOPSIS) and ANP. Sarwar and Bashir [
20] integrated cloud rough numbers, AHP, and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method to evaluate design concepts. However, PDDM encompasses a degree of subjectivity, as it relies, either fully or partially, on decision-makers’ subjective evaluations. In response, academics strive to explore alternative methodologies to mitigate this challenge. Mishre et al. [
21] developed an objective weighting procedure by using the maximum deviation and general distance measure to compute attributes’ weights. Ullah et al. [
22] used information entropy weighting method to calculate the criterion weights for a variety of attributes, where the lower the information entropy the more information it provides and the greater the criterion weights. Hayat et al. [
23] integrated soft sets, TOPSIS, and the Shannon entropy weight method to capture and rank preferences based on customers’ subjective requirements. Sarwar [
24] employed two types of hybrid weighting methods by using objective and subjective aspects of uncertainty to identify weights of assessment criteria. Touqeer et al. [
25] established an optimization model based on maximizing deviation method to calculate the weight of indicators under unknown weight environment. Fei et al. [
26] indicated that the reliability of decision-making data diminishes over time, and accordingly, they calculated period weight employing both the evidential best–worst method and entropy weight method to rank the alternatives.
In product design, decision-makers’ evaluations are notably diverse due to their varied knowledge backgrounds, experiences, and personal objectives [
27]. To align these disparate perspectives and enhance decision-making efficacy, a consensus reaching process (CRP) is customarily implemented before ranking design alternatives, ensuring broad satisfaction and facilitating efficient product development implementation [
28]. Several methodologies have been proposed to foster consensus effectively. Liang et al. [
29] introduced a Dynamic Heterogeneous Social Network Consensus Reaching Model (DHSNCRM), utilizing a two-stage feedback mechanism and minimizing adjustment distances to guide experts towards consensus and establish a unified priority of failure modes, which is useful in scenarios where experts may have different initial preferences. Zhou et al. [
30] developed the additive consistency index for Complete Interval Distributed Preference Relations (CIDPR) to quantify experts’ preference consistency, thereby aiding group consensus attainment. It focuses on the consistency of preferences expressed in interval form. Palomares et al. [
31] employed fuzzy preference relations and clustering techniques to manage large decision-maker groups, enabling timely identification of non-cooperative individuals. This approach is aimed at identifying and managing dissent in large and diverse decision-making groups. Gupta [
32] mapped the consensus evolution in GDM via analyzing members’ interrelationships, offering insights into the consensus-reaching dynamics. This allows for tracking and understanding how consensus is built or eroded over time. Lastly, Calache et al. [
33] integrated intuitionistic and hesitant fuzzy sets to address the ambiguity in decision-makers’ evaluations, employing a genetic algorithm to determine decision-makers’ weights for achieving higher consensus levels without necessitating adjustments to initial assessments. This method allows for flexibility in handling uncertainty and diversity in evaluations. These approaches collectively contribute to advancing the field by enhancing consensus efficiency and accuracy in PDDM processes.
The aggregation of decision-making data into a cohesive framework is pivotal for pinpointing the most efficacious product design strategy. This crucial step has been approached through diverse methodologies by various researchers. Enyoghasi et al. [
34] adopted the Bayesian Belief Network (BBN) to systematically evaluate design risks, pinpoint critical risk factors and their propagation pathways, leveraging an operational risk index for comprehensive risk assessment and optimal scheme identification. In a different vein, Ullah et al. [
22] employed TOPSIS as their principal tool for selecting the superior design alternative. Li et al. [
35] segmented the multi-objective analysis into two stages: optimizing solutions and subsequently selecting the ideal one, thereby adding a layer of meticulousness to the decision-making process. Zavadskas et al. [
36] combined a quartet of methodologies—Minkowski distance, fuzzy TOPSIS, ARAS-F, and the fuzzy weighted product method—into a strategic model, enhancing the problem’s elucidation and facilitating the rationale behind the solution choice. Sarwar [
24] ingeniously integrated interval rough numbers, cloud model theory, and the VIKOR method to consolidate decision-making data, specifically tailored for identifying the optimal refrigerator design. Lastly, Touqeer et al. [
25] resorted to the fuzzy ordered weighted averaging technique to aggregate decision inputs, further enriching the array of strategies for consolidating and navigating complex decision-making landscapes in product design. Collectively, these methodologies underscore the multifaceted nature of aggregating and processing decision-making data, each contributing unique strengths to the pursuit of the most advantageous product design scheme.
While the aforementioned studies have marked notable progress in determining weights and aggregating PDDM information for ranking product design alternatives, the evolution of product design inherently necessitates the consideration of multistage PDDM processes. Owing to the heterogeneity of PDDM indicators and subjectivity among decision-makers, obtaining a significant level of uncertainty in the PDDM results is likely. The AHP-based method boasts the efficiency in promptly deriving a fixed weights of product indicators, yet it tends to overlook the variability in decision-makers’ judgements, particularly in multistage PDDM contexts where sequential assessments might amplify uncertainty effects. Conventionally, CRP entails iterative consensus measurement and feedback loops to ensure PDDM outcomes align with the majority viewpoint. However, the indicators are by and large not changed in this process, which does not accommodate the evolving design priorities across different stages encountered in our study. Given that design focuses shift, leading to varying indicators per stage, implementing CRP across multiple PDDM phases becomes impractical. Consequently, we forgo CRP and instead adopt consistency assessment as a preparatory step for integrating information from diverse PDDM stages, thereby facilitating a comprehensive decision-making framework. Furthermore, the outcomes from various product design stages in PDDM are interconnected and exert influence on the successive stages of product development. Effectively integrating PDDM insights across these stages is crucial for comprehensively embodying decision-makers’ viewpoints and understandings of design propositions. Failure to manage this integration adeptly can lead to unnecessary redundant iterations of product development. Nevertheless, research on heterogeneous information fusion of multistage PDDM is still rare. Prompted by preceding research, this study introduces a novel multistage heterogeneous information fusion method for PDDM, the overall framework illustrated in
Figure 1. The approach employs concrete numbers, interval numbers, and linguistic variables to represent decision-makers’ assessments regarding the heterogeneous indicators of product design schemes. It harnesses the strengths of AHP and the maximizing deviation method to identify the indicators’ weights, combines fuzzy entropy and a distance minimizing model to ascertain decision-makers’ weights, and employs axiomatic design principles to calculate stage weights based on information content and consistency. This integrated strategy aggregates the multistage PDDM information across stages, thereby not only mitigating uncertainty in the product development process but also fostering a more cohesive and inclusive linkage among disparate PDDM phases.
3. Description of Heterogeneous PDDM Information
Initiating with product designers proposing their respective design solutions in light of specified requirements and design constraints, a multidisciplinary panel of decision-makers, each bringing unique professional expertise, is assembled to embark on the PDDM procedure. Our research outlines a systematic approach comprising several sequential steps: (1) Decision-makers engage in discussions and share their expertise, culminating in a consensus on the key PDDM evaluation criteria; (2) Indicators are assessed in comparative pairs to establish their relative significance, generating a pairwise comparison matrix; (3) Each proposed design solution is meticulously evaluated against the established indicators; (4) Both indicator and decision-maker weights are computed, reflecting their relative importance and influence in the decision-making process; (5) Harnessing axiomatic design principles, the collective PDDM information from various decision-makers is synthesized into a cohesive analysis; (6) Based on the assessment outcomes, design alternatives are refined. The process then iterates, revisiting steps 1 to 5 as the PDDM enters subsequent stages, each time informed by the refinements and learnings of prior stages; (7) Finally, weights are assigned to each design stage, and the aggregated PDDM insights from all stages are consolidated, ensuring a comprehensive and iterative refinement of product designs over multiple phases.
Central to the effectiveness of this 7-step methodology is the portrayal of decision-makers’ assessments in an appropriate manner. Given the interdisciplinary nature of product design, a multitude of knowledge areas such as aesthetics, engineering, ergonomics, marketing, and psychology come into play. This blend of expertise from diverse fields, coupled with the inherent bounds of human experience, frequently engenders a heterogeneity in the PDDM information. To encapsulate this complexity, PDDM information is commonly described through concrete numbers, interval numbers, and linguistic variables [
37]. For a PDDM problem, let
E = (
e1,
e2, …,
el) be the set of decision-makers,
X = (
x1,
x2, …,
xm) be the set of product design schemes, and
C = (
c1,
c2, …,
cn) be the set of indicators. Decision-makers employ concrete numbers, interval numbers, or linguistic variables to express their preferences towards product design schemes, and the heterogeneous PDDM matrix is formulated as
, where
denotes the judgement given by decision-maker
ek regarding indicator
cj of product design scheme
xi.
Let
be the judgement of
n1 indicators represented by real numbers,
be the judgement of
n2 indicators represented by interval numbers, and
be the judgement of
n3 indicators represented by a symmetrical linguistic term set
, where
n1 +
n2 +
n3 =
n. To eliminate the dimensional differences among heterogeneous PDDM indicators,
P is standardized to
by using Equation (1) as follows:
where
C1 represents the subset of real numbers;
C2 represents the subset of interval number;
C3 represents the subset of linguistic variables;
represents the subset of benefit indicators; and
represents the subset of cost indicators.
5. Multistage Heterogeneous PDDM Information Fusion Based on Axiomatic Design
Axiomatic design, a framework conceptualized by Dr. Nam Suh, aims to introduce a rigorous and methodical standard for design endeavors. Its fundamental premise rests upon the axiom that the design possessing the least amount of information content is the best [
45]. Notably, axiomatic design shares striking parallels with GDM [
46], this study integrates axiomatic design within the realm of PDDM for product scheme selection. The process involves calculating the information content of the heterogeneous PDDM matrix, determining PDDM stages’ weights by integrating information content weight and consistency degree weight, and fusing the multistage decision-making information of each product design scheme.
5.1. Information Content Calculation
Axiomatic design contains three parts: design range, system range, and common range. Design range reflects decision-makers’ expectations and system range reflects the actual level of design schemes. The overlap between the design range and system range named common range is the region where acceptable solution appears. The relationship among the three parts is shown in
Figure 2. In PDDM, the design range on benefit criterion is the maximal evaluation value of alternative on the corresponding criterion or the minimum value for cost-related criteria [
47].
According to axiomatic design theory, information content represents the probability of fulfilling the given function requirements. Therefore, information content I of the heterogeneous PDDM matrix can be defined as follows.
5.1.1. Information Content of Real Numbers
The information content of real numbers can be obtained as follows.
where
and
represents the system range and design range of indicators denoted by real numbers, respectively.
5.1.2. Information Content of Interval Numbers
The information content of interval numbers can be obtained as follows.
where
and
represents the system range and design range of indicators denoted by intervals, respectively.
5.1.3. Information Content of Linguistic Terms
The information content of linguistic terms can be obtained as follows.
where
and
represents the system range and design range of indicators denoted by linguistic terms, respectively.
Then, the total information of product design scheme
xi can be calculated as follows:
According to axiomatic design, the smaller the information content, the better the product design scheme.
5.2. Multistage PDDM Fusion
The product design process unfolds sequentially through distinct stages, each with its unique focal points, necessitating the assignment of stage weights as a precursor to fusing multistage PDDM information. In evaluating the reliability of decision-making information, it is postulated that a higher information content in a given PDDM stage corresponds to increased uncertainty among decision-makers. Conversely, a lower consistency degree signifies a wider disparity in cognitive understanding among them. Guided by these dual premises, the determination of PDDM stage weights becomes a function of harmonizing both the information content weight and the consistency degree weight.
Let
be a set of PDDM stages. According to the information content acquired with Equation (20), the information content weight of stage
(
) can be calculated as follows:
where
is the influence adjustment parameter of total information content;
indicates the total information of product design scheme
xi in stage
.
The distance between decision-makers
and
regarding product design scheme
xi can be calculated as follows:
The consistency degree of decision-makers regarding product design scheme
xi in stage
is:
Then, the consistency degree weight of stage
is:
Combining
and
, we can ascertain the stage weight as:
where
is the adjusting parameter.
By weighting the information content with its corresponding stage weights, the total information content of product design scheme
xi can be calculated as:
The process of multistage heterogeneous PDDM information fusion is presented in
Figure 3. Detailed implementation steps are described below.
Step 1: algorithms start and set ;
Step 2: Determine the heterogeneous PDDM indicators aligned with design requirements and constraints. Accordingly, decision-makers engage in a pairwise comparison of the indicators for their relative importance and generating a pairwise comparison matrix by using the AHP;
Step 3: employ concrete numbers, interval numbers, and linguistic variables to convey decision-makers’ judgments regarding product design schemes based on predefined indicators;
Step 4: calculate the fixed weights with the AHP and variable weights with the maximizing deviation method;
Step 5: calculate decision-makers’ weights with fuzzy entropy and consistency measurement;
Step 6: compute the information content of the PDDM matrix with axiomatic design methods regarding each product design scheme by incorporating both the indicators’ weights and decision-makers’ weights.
Step 7: determine the stage weights by combining the information content and consistency degree of PDDM about each product design scheme;
Step 8: Decide whether . If yes then let and go to Step 2, otherwise fuse multistage PDDM information and output the group decision-making results.
7. Conclusions
The interdisciplinary characteristic of product design brings into an iterative design process and heterogeneous indicators with varying emphasis across multiple stages, which impose challenges on selecting an optimal product design scheme in a holistic manner. Aiming at these issues, this study introduces axiomatic design to fuse multistage heterogeneous decision-making information in product design. The basis of our study is to describe decision-makers’ preferences about the heterogeneous PDDM indicators by employing real numbers, interval numbers, and linguistic terms. To integrate decision-makers’ judgement of the relative importance of indicators as well as embodying the assessment fuzziness and uncertainty in the PDDM matrix, the maximizing deviation method and AHP are integrated to determine indicators’ weights. By combining the uncertainty degree measured by fuzzy entropy and the consistency degree solved by a distance minimizing model of the PDDM matrix, decision-makers’ weights are obtained. Then, the concept of axiomatic design is introduced to compute the information content of product design schemes and determine the stage weights in terms of the information content and consistency degree of decision-making matrix in each PDDM stage. These sequential steps collectively contribute to the process of multistage heterogeneous PDDM information fusion.
In an empirical study, we examined the feasibility of the proposed method. The analysis of results indicate that the study can facilitate integrating decision-makers’ heterogeneous judgement in multiple stages and obtaining a holistic perspective regarding product design schemes. Results show that the ranking sequence of the product design schemes solidifies to x3 > x2 > x1 in stages 2 and 3 of PDDM, diverging from the initial order observed in stage 1 (x2 > x3 > x1), while the fused result from the multistage heterogeneous PDDM analysis aligns with the later stages’ rankings, indicating the credibility and persuasiveness are fortified.
Although the advantages of the proposed method have been verified, certain limitations remain. First, advanced methods for weight identification should be developed and employed for effective aggregation of subjective comparison and the PDDM matrix, and to reduce the influence from decision-makers’ vagueness. Second, CRP can be further integrated to guarantee the PDDM consistency among decision-makers.