- Article
Exploring the Moderating Role of Readers’ Perspective in Evaluations of Online Consumer Reviews
- Ehsan Abedin,
- Antonette Mendoza and
- Shanika Karunasekera
13 December 2021
Drawing upon the heuristic–systematic model (HSM) and considering the readers’ perspective, this study predicts that readers’ involvement and homophily between the reader and the review author (source) moderate the relationships bet...

