Background: Burnout represented a significant employee problem during the COVID-19 pandemic. Experiencing the psychological flow investigated by Csikszentmihalyi might avoid it. Yet, COVID-19 may have contributed to the unattainability of psychological flow for burnout-prone employees. The objective of this study is to determine
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Background: Burnout represented a significant employee problem during the COVID-19 pandemic. Experiencing the psychological flow investigated by Csikszentmihalyi might avoid it. Yet, COVID-19 may have contributed to the unattainability of psychological flow for burnout-prone employees. The objective of this study is to determine the COVID-19 achievability of employee flow and, if attained, whether flow resulted in burnout avoidance during the pandemic.
Method: This scoping review includes searches of six primary databases (CINAHL, OVID, ProQuest, PubMed, Scopus, Web of Science), two searches of one supplementary database (Google Scholar), and one register (Cochrane COVID-19 register) of the keywords “burnout, COVID-19, employees, healthcare providers, psychological flow, Csikszentmihalyi”. Included are peer-reviewed, COVID-19-related, 2020–2025 journal publications. Excluded are duplicates, non-COVID-19-related publications, reports lacking a research study, keywords, or relevant information.
Results: In identifying 754 records, five records met the inclusion criteria. Mental healthcare practitioners, nurses, gig workers, corporate professionals, and working parents were the focus of the studies. Quantitative studies showed statistical significance. Qualitative studies showed promise for psychological flow mitigating burnout.
Conclusions: Psychological flow was possible during COVID-19 for various employee types, and attaining it permitted burnout avoidance, suggesting a focus on achieving flow in the workplace during pandemics would diminish the incidence of employee burnout.
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